1. PolyVision Corporation – A Steelcase Company – Beaverton, Oregon & Chicago, Illinois
Sales Support – Global Sales Team 2003 – 2008
 Responsible of creating, establishing and communicating best work practices for PolyVision’s National
Account Management Team, facilitating collaboration between PolyVision and resellers, supporting
the sales of Interactive Whiteboards and collaboration technologies: ordering of products, bid setting,
communications, marketing and selling tools, selling contests, brand awareness, product and solution
recommendation according to market/customer. This included the scheduling of weekly calls and
meetings.
 SalesForce: Supported different members of the PolyVision Global Sales Team, Territory Managers,
Marketing, Accounting, Order Entry and Production in communicating and interacting with their
counterparts within CDW and Latin American (LATAM) resellers, by the use and update of client data
into Salesforce.com. This effort helped in forecasting and identifying sales opportunities to increase
company revenue.
 SalesPro Software - CDW: Responsible of data generation for product sales, promotional contests and
rewards to help achieve sales goals within the CDW account. As a result, the CDW account turned
into the biggest generator of domestic revenue for 2007, contributing with 43% of all domestic sales
(3.2 million dollars)
 CDW Intranet: Main person in charge of updating PolyVision product information on reseller’s intranet
which provided user friendly, easy to use and understand data, current product offering, lead times,
marketing pieces, comparisons with competitors, product availability and pricing to increase sales and
brand awareness. This effort resulted in positioning PolyVision as the main vendor for interactive
whiteboards across the business units for CDW (Education K-12 and higher Ed, Government and
businesses).
 Created and implemented product and technology solutions training (onsite, via telephone and
webinars), created and delivered presentations; supported and engaged reseller account managers
for CDW and LATAM; trained and supported end users (K-12, High-Ed, Government and Corporate).
 Developed a web content global plan including marketing materials in Spanish for LATAM dealerships
(PolyVision Spanish website, literature, case studies, and training materials). Partnered with
stakeholders to identify business goals and prioritize web optimization projects, keeping them in
alignment with the business strategy. As a result of this effort, the company signed up dealerships in
Colombia, Chile, Puerto Rico, Mexico, Dominican Republic, and Panama. PolyVision positioned itself
as the most recognized brand of interactive of interactive whiteboards in the technology markets of
Colombia (included Ecuador and Venezuela), Mexico and Chile.
 Participated as a Key Member at trade shows and promotional events for PolyVision and resellers,
domestic and abroad, which helped in positioning the PolyVision brand. Support member and
presenter of technology products for PolyVision at different trade shows (Technology, Education, and
Government) and at head quarters in Suwannee, GA.
 Led and implemented the translation (English to Spanish) of documents related to: installation and
user guides; proprietary software used with technology solutions; marketing materials; webpage
content for technology and static products; human resource documentation. This effort helped in
establishing new channels (Dealers and Resellers) for market introduction of technology and static
products in Latin America.
 Provided strategy and best practices for LATAM bids: Department of Education in Colombia, Chile,
Mexico, and Puerto Rico.
 MAS System: used MAS to provide client services related to dealer location, proprietary software,
product specification, quotes and pricing. This resulted in reduced turn over times when providing
customers with the required information, helping in closing of sales.
 Liaison between Hispanic employees and HR/Management on employee/labor relations at the
Beaverton, Oregon plant, which helped in gathering employee feedback on improvement of
manufacturing processes, reducing costs and time, improving manufacturing guidelines and
facilitating HR support for Spanish speaking employees.
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