SlideShare a Scribd company logo
1 of 4
Nicole Murray
Bridging the gap between innovative Marketing strategy and solid ROI that stands the test of time.
17 years of experience driving strategic growth and visibility in a variety of game changing
marketing roles for both domestic and international brands. Highly competitive, passionate,
persuasive and articulate; fearless presenter. Adaptive and able to execute on deliverables
under highly pressurized, constantly changing circumstances.
VALUE OFFERED
TECHNICAL KNOWLEDGE
International Marketing Strategy
Led the development and launch of
globally successful marketing campaigns
impacting users in a broad list of
countries.
.
Relationship Management
Negotiated powerful relationships that led
to multi-million dollar revenues as well as
improved brand positioning when capital
gains were not the benchmark.
Public and Community Relations
Responsible for having created hundreds
of thousandsof media impressions
through highly visible media campaigns
Social Media Strategy
Implemented agile social media
strategies to contemporize campaigns
and boost saturation.
Global Strategic
Marketing and
Communications
Expert
SOFTWARE
•Confluence
•JIRA
•JIRA Service Desk
•Adobe Creative Cloud
•Adobe Photoshop
•Adobe Illustrator
• Microsoft Office
• FrameMaker
• Visio
•SharePoint
•MDM (Microsoft
Dynamics Marketing
Software)
COMPETENCIES
•Content Management
•Digital Marketing/Social
Media
•Writer/Editor; Speech
Writer
•Crisis Management
•Corporate Spokesperson
•Marketing
Research/Analysis
•Reputation Management
•Vendor Relationship
Management
•Stakeholder Management
•Media Training
STRATEGIES
•Agile Project
Management
•Journey Mapping
•Focus Groups
•Persona Analysis
•Event Marketing
•Press Conferences
•Story/Idea Pitching
•Implementation
•Technical Training using
multi-media modules
Nicole Murray
Bridging the gap between innovative Marketing strategy and solid ROI that stands the test of time.
PROFESSIONAL EXPERIENCE
International Business
Various countries and US cities/states visited throughout career on multiple occasions.
 USA
 Denmark
 Norway
 France
 Amsterdam
 Additional domestic business experience in Houston, Dallas, Austin, New York, Los Angeles,
Orange County, Oklahoma, Miami, Ohio and Philadelphia among others.
Stage Stores August 2015 – January 2016
National Marketing Campaign Manager-Cosmetics & Fragrances
 Build successful Campaign strategies within given budget, ensuring consistent message/content
through all media types.
 Built monthly Campaign strategies based on sales and media analytics, historical information,
industry trends and competition; oversee associated budgets
 Coordinated Campaign plan with all media groups; input plan into MRM system
 Managed Campaign calendar and communicate all changes to Campaign
 Scheduled, coordinated and conducted Campaign-centric meetings, such as pre-plans, turn-ins,
proof reviews, etc.
 Ensured message and content within a given Campaign was consistent throughout all media,
such as direct mail, newspaper, broadcast, digital, web, email, etc.
 Proofed all media within Campaign
 Compiled total Campaign results and held Hindsight meeting; made recommendations for future
Campaigns
National Oilwell Varco November 2013 – August 2015
Corporate Engineering Marketing Manager/Global Engineering Collaboration Manager Reporting
to Vice President
 Responsible for developing all internal marketing and communications strategies originating from
NOV Corporate Engineering Technology for National Oilwell Varco’s globally distributed corps of
15,000 engineers
 Was recruited from Baker Hughes to spearhead the development of a digital Global Engineering
Collaboration Portal on an Atlassian Confluence platform; project is a social informational content
driven digital destination called The NOV Technology Village
 Developed content management strategy implementing technical, editorial and instructional
content writing and publishing schedules
 Recruited, hired and managed a team of writers and graphic designers to assist with project
execution
 Developed both CBT and ILT training tracks for users; conducted in person training classes with
engineers in multiple countries to support roll out of completed project during global launch phase
 Achieved critical mass within 30 days of launch and accomplished buy in within 160 days
 Developed tracking system to stave off attrition and monitor retention
 Utilized all marketing tools including social media elements, content based strategies and online
events to drive success
Nicole Murray
Bridging the gap between innovative Marketing strategy and solid ROI that stands the test of time.
 Liaison to 70 engineering software providers/vendors for all corporate engineering software tools
and point of content for the dissemination of new product information
 Implemented annual event, NOV Engineers week which has been endorsed and supported by
NOV’s CEO, Clay Williams, who gave the opening presentation impacting hundreds of Houston
students
o NOV Engineers Week is a time of celebrating the contribution engineers make to the
world at large by sharing the engineering experience with children and young adults.
o Partnered with Research and Development to create a fair for local students
o Developed a community partnership with The Harmony School of Engineering
o Engineers Week is a global observance celebrated by many companies, 2015 was
NOV’s inaugural year
Baker Hughes Inc. February 2013 - November 2013
Completions and Productions Engineering Technical Writer/Editor
 Recruited from Baker Hughes Telecom & Mobility team onto the Engineering Completions and
Production team
 Crafted the documentation relevant to 14 globally manufactured and distributed product lines
covering Intelligent Well Systems, Sensors, Fluids and Packer Systems
 Wrote, edited and published all documents related to the sale, use and manufacture of those
product lines
 Collaborated with SMEs, engineers and safety personnel to mine and refine data for content
 Managed the flow of information related to my product lines both with internal and external
customers on a global level
 Managed the migration of these product lines and their relevant documentation into the BHOS
(Baker Hughes Operating System) roll out on a SharePoint platform
 Contributed to the internal branding of the BHOS Technical Documentation team throughout the
company during the roll out
 Created presentations explaining the value of Technical Documentation and writing standards as
it related to the BHOS rollout and help build excitement about rollout
Baker Hughes Inc.
Wireless Telecom & Mobility Vendor Liaison
Quality Assurance Analyst
 Managed portfolio of more than 13,000 Verizon accounts; 4,640 AT&T Connect accounts and
more than 20,000 AT&T accounts affecting all Baker Hughes Western Hemisphere wireless users
and all conferencing users globally
 Managed the relationship between Baker Hughes Inc. employees and wireless providers.
 Liaised with employees, vendors and Baker Hughes senior leadership regarding portfolio of
accounts and the needs related to them
 Minimized corporate expenses by providing cost effective solutions to account related concerns
 Conducted random reviews of HDI customer surveys and after care marketing initiatives to
improve customer opinions
 Developed tracking system to manage negative surveys and influence new, positive opinions
Change The Bubble Agency May 1999-February 2013
Strategic Marketing/Public Relations Consultant
 Managed campaigns for global and domestic brands
 Planned and executed events (grand openings, launch parties, awareness campaigns) in
Houston, New York, Los Angeles and various other locations globally
 Wrote copy for campaigns and product launches; wrote executive bios for clients
 Oversaw account acquisition and sales efforts
Nicole Murray
Bridging the gap between innovative Marketing strategy and solid ROI that stands the test of time.
 Represented globally recognized entertainers, athletes, authors and corporations
 Wrote all marketing materials and product descriptions
 Developed graphics for marketing kits and sales kits; IPO marketing
 Developed Christian Marketing catalog for clients in the church sector
 Budgeting, forecasting and planning of all marketing initiatives
 Worked as direct liaison with Strategic Marketing department counterparts at Sony Music Group
on behalf of Music World Music
 Negotiated strategic partnerships and co-op advertising opportunities with the following entities:
Cotton Incorporated, Foot Action Corporation, Moviso Corporation, International Star Registry,
Rock Hard Cosmetics, Alloy, 360 Youth, 2007 Theologian Awards & Gospel Celebration and
many others resulting in deals generating more than $1 million in incremental revenue
 Created marketing initiatives for such celebrities as, Destiny’s Child as a group and as solo artists,
PLAY, Solange Knowles, Ramiyah, Skye, Tina Knowles and all artists on the Music World/Sony
Roster
 Led the conceptual and editorial development of multiple online portals; managing content
development and scheduling of these projects
ENTREPRENEURIAL EXPERIENCE
Colbert Ball Tax December 2014 – Present
Franchisee
Owner of a seasonal tax preparation franchise storefront
COMMUNITY SERVICE & VOLUNTEERISM
Lakewood Church 2011-2013
Volunteer Prayer Partner & Stephen Ministry Counselor
Acted as spiritual counselor to church members and visitors during church services.
PROFESSIONAL CERTIFICATIONS
Discover Leadership Training Master Graduate 2004
Commissioned Stephen Ministry Counselor 2013
Certified Tax Preparer 2014
Six Sigma Certified 2015

More Related Content

What's hot

Laura Miller Resume Marketing Manager
Laura Miller   Resume    Marketing ManagerLaura Miller   Resume    Marketing Manager
Laura Miller Resume Marketing ManagerLaura Miller
 
CV Matthew Wray June 2016
CV Matthew Wray June 2016CV Matthew Wray June 2016
CV Matthew Wray June 2016Matthew Wray
 
Melissa Vidakovic Resume - Creative and Seasoned Marketing Professional
Melissa Vidakovic Resume - Creative and Seasoned Marketing ProfessionalMelissa Vidakovic Resume - Creative and Seasoned Marketing Professional
Melissa Vidakovic Resume - Creative and Seasoned Marketing ProfessionalMelissa Vidakovic
 
DeniseAnderson_Resume_July16
DeniseAnderson_Resume_July16DeniseAnderson_Resume_July16
DeniseAnderson_Resume_July16Denise Anderson
 
Annual_Content_Strategy_Summit
Annual_Content_Strategy_SummitAnnual_Content_Strategy_Summit
Annual_Content_Strategy_SummitAlex Fryer
 
Resume Lisa Cliff Sept 2016
Resume Lisa Cliff Sept 2016Resume Lisa Cliff Sept 2016
Resume Lisa Cliff Sept 2016Lisa Cliff, PMP
 
Communications, Marketing and Management Resume of Julia Douglas
Communications, Marketing and Management Resume of Julia DouglasCommunications, Marketing and Management Resume of Julia Douglas
Communications, Marketing and Management Resume of Julia DouglasJulia Douglas
 
A1MarketingPro Will Help You Grow!
A1MarketingPro Will Help You Grow!A1MarketingPro Will Help You Grow!
A1MarketingPro Will Help You Grow!Judy Kolo-Rose
 
Ross Wladis Resume 2016
Ross Wladis Resume 2016Ross Wladis Resume 2016
Ross Wladis Resume 2016Ross Wladis
 
gregg-miller-resume
gregg-miller-resumegregg-miller-resume
gregg-miller-resumeGregg Miller
 
Marketing Manager CV v.08dec15
Marketing Manager CV v.08dec15Marketing Manager CV v.08dec15
Marketing Manager CV v.08dec15Ahmed Hamdy
 
Fc Resume 2009 Ca Rev0111
Fc Resume 2009 Ca Rev0111Fc Resume 2009 Ca Rev0111
Fc Resume 2009 Ca Rev0111felicec
 
RonRoccuzzo_resume_2016
RonRoccuzzo_resume_2016RonRoccuzzo_resume_2016
RonRoccuzzo_resume_2016Ron Roccuzzo
 
Ramon, Dina RESUME 04 2016
Ramon, Dina RESUME 04 2016Ramon, Dina RESUME 04 2016
Ramon, Dina RESUME 04 2016Dina Ramon
 
Chris Coffey Resume_January 2017
Chris Coffey Resume_January 2017Chris Coffey Resume_January 2017
Chris Coffey Resume_January 2017Chris Coffey
 
Chris Lakatos Resume July 2010
Chris Lakatos Resume July 2010Chris Lakatos Resume July 2010
Chris Lakatos Resume July 2010Chris Lakatos
 

What's hot (20)

Laura Miller Resume Marketing Manager
Laura Miller   Resume    Marketing ManagerLaura Miller   Resume    Marketing Manager
Laura Miller Resume Marketing Manager
 
mikolajewskiRES
mikolajewskiRESmikolajewskiRES
mikolajewskiRES
 
CV Matthew Wray June 2016
CV Matthew Wray June 2016CV Matthew Wray June 2016
CV Matthew Wray June 2016
 
Melissa Vidakovic Resume - Creative and Seasoned Marketing Professional
Melissa Vidakovic Resume - Creative and Seasoned Marketing ProfessionalMelissa Vidakovic Resume - Creative and Seasoned Marketing Professional
Melissa Vidakovic Resume - Creative and Seasoned Marketing Professional
 
DeniseAnderson_Resume_July16
DeniseAnderson_Resume_July16DeniseAnderson_Resume_July16
DeniseAnderson_Resume_July16
 
Annual_Content_Strategy_Summit
Annual_Content_Strategy_SummitAnnual_Content_Strategy_Summit
Annual_Content_Strategy_Summit
 
Resume Lisa Cliff Sept 2016
Resume Lisa Cliff Sept 2016Resume Lisa Cliff Sept 2016
Resume Lisa Cliff Sept 2016
 
Communications, Marketing and Management Resume of Julia Douglas
Communications, Marketing and Management Resume of Julia DouglasCommunications, Marketing and Management Resume of Julia Douglas
Communications, Marketing and Management Resume of Julia Douglas
 
A1MarketingPro Will Help You Grow!
A1MarketingPro Will Help You Grow!A1MarketingPro Will Help You Grow!
A1MarketingPro Will Help You Grow!
 
Resume Linkedin
Resume LinkedinResume Linkedin
Resume Linkedin
 
Ross Wladis Resume 2016
Ross Wladis Resume 2016Ross Wladis Resume 2016
Ross Wladis Resume 2016
 
gregg-miller-resume
gregg-miller-resumegregg-miller-resume
gregg-miller-resume
 
Marketing Coordinator Resume
Marketing Coordinator ResumeMarketing Coordinator Resume
Marketing Coordinator Resume
 
Marketing Manager CV v.08dec15
Marketing Manager CV v.08dec15Marketing Manager CV v.08dec15
Marketing Manager CV v.08dec15
 
Fc Resume 2009 Ca Rev0111
Fc Resume 2009 Ca Rev0111Fc Resume 2009 Ca Rev0111
Fc Resume 2009 Ca Rev0111
 
RonRoccuzzo_resume_2016
RonRoccuzzo_resume_2016RonRoccuzzo_resume_2016
RonRoccuzzo_resume_2016
 
ADRIAN WIJENATHAN C.V.
ADRIAN WIJENATHAN C.V.ADRIAN WIJENATHAN C.V.
ADRIAN WIJENATHAN C.V.
 
Ramon, Dina RESUME 04 2016
Ramon, Dina RESUME 04 2016Ramon, Dina RESUME 04 2016
Ramon, Dina RESUME 04 2016
 
Chris Coffey Resume_January 2017
Chris Coffey Resume_January 2017Chris Coffey Resume_January 2017
Chris Coffey Resume_January 2017
 
Chris Lakatos Resume July 2010
Chris Lakatos Resume July 2010Chris Lakatos Resume July 2010
Chris Lakatos Resume July 2010
 

Similar to Nicole Murray resume 2016

Bridget Haraslic Resume May 2020
Bridget Haraslic Resume May 2020Bridget Haraslic Resume May 2020
Bridget Haraslic Resume May 2020BridgetHaraslic
 
MaryStoneResume_9_20_15
MaryStoneResume_9_20_15MaryStoneResume_9_20_15
MaryStoneResume_9_20_15Mary Stone
 
Shruti Amin-Resume updated 12-27-15
Shruti Amin-Resume updated 12-27-15Shruti Amin-Resume updated 12-27-15
Shruti Amin-Resume updated 12-27-15Shruti Amin
 
Lila Naimark 12_16
Lila Naimark 12_16Lila Naimark 12_16
Lila Naimark 12_16Lila Naimark
 
April Hansen Resume
April Hansen ResumeApril Hansen Resume
April Hansen ResumeAprilHirsch1
 
Nathaniel Yip resume 2016
Nathaniel Yip resume 2016Nathaniel Yip resume 2016
Nathaniel Yip resume 2016Nate Yip
 
LINDSAY'S PORTFOLIO 2016
LINDSAY'S PORTFOLIO 2016LINDSAY'S PORTFOLIO 2016
LINDSAY'S PORTFOLIO 2016Lindsay Mayhall
 
Huotari resume 11 15
Huotari resume 11 15Huotari resume 11 15
Huotari resume 11 15Kelly Huotari
 
Lynette F Mahieu_Resume
Lynette F Mahieu_ResumeLynette F Mahieu_Resume
Lynette F Mahieu_ResumeLynette Mahieu
 
Lauren Dyer Resume 3.11
Lauren Dyer Resume 3.11Lauren Dyer Resume 3.11
Lauren Dyer Resume 3.11Lauren7284
 
Christy Nichols Quinn, Resume 2017-01-11
Christy Nichols Quinn, Resume 2017-01-11Christy Nichols Quinn, Resume 2017-01-11
Christy Nichols Quinn, Resume 2017-01-11Christy Quinn
 
Heather S Krieger Resume 2016
Heather S Krieger Resume 2016Heather S Krieger Resume 2016
Heather S Krieger Resume 2016Heather Krieger
 
Marketing and brand manager CV template
Marketing and brand manager CV templateMarketing and brand manager CV template
Marketing and brand manager CV templateMina Gergis
 

Similar to Nicole Murray resume 2016 (20)

Bridget Haraslic Resume May 2020
Bridget Haraslic Resume May 2020Bridget Haraslic Resume May 2020
Bridget Haraslic Resume May 2020
 
MaryStoneResume_9_20_15
MaryStoneResume_9_20_15MaryStoneResume_9_20_15
MaryStoneResume_9_20_15
 
Shruti Amin-Resume updated 12-27-15
Shruti Amin-Resume updated 12-27-15Shruti Amin-Resume updated 12-27-15
Shruti Amin-Resume updated 12-27-15
 
Lila Naimark 12_16
Lila Naimark 12_16Lila Naimark 12_16
Lila Naimark 12_16
 
April Hansen Resume
April Hansen ResumeApril Hansen Resume
April Hansen Resume
 
LORRAINE_CORRENTE_2016.DOC
LORRAINE_CORRENTE_2016.DOCLORRAINE_CORRENTE_2016.DOC
LORRAINE_CORRENTE_2016.DOC
 
Nathaniel Yip resume 2016
Nathaniel Yip resume 2016Nathaniel Yip resume 2016
Nathaniel Yip resume 2016
 
Resume ee
Resume eeResume ee
Resume ee
 
LINDSAY'S PORTFOLIO 2016
LINDSAY'S PORTFOLIO 2016LINDSAY'S PORTFOLIO 2016
LINDSAY'S PORTFOLIO 2016
 
Kathleen.Gibson resume
Kathleen.Gibson resumeKathleen.Gibson resume
Kathleen.Gibson resume
 
Kathleen r. gibson resume
Kathleen r. gibson resumeKathleen r. gibson resume
Kathleen r. gibson resume
 
Huotari resume 11 15
Huotari resume 11 15Huotari resume 11 15
Huotari resume 11 15
 
Lynette F Mahieu_Resume
Lynette F Mahieu_ResumeLynette F Mahieu_Resume
Lynette F Mahieu_Resume
 
Lauren Dyer Resume 3.11
Lauren Dyer Resume 3.11Lauren Dyer Resume 3.11
Lauren Dyer Resume 3.11
 
Liz Resume December 2015
Liz Resume December 2015Liz Resume December 2015
Liz Resume December 2015
 
Christy Nichols Quinn, Resume 2017-01-11
Christy Nichols Quinn, Resume 2017-01-11Christy Nichols Quinn, Resume 2017-01-11
Christy Nichols Quinn, Resume 2017-01-11
 
Heather S Krieger Resume 2016
Heather S Krieger Resume 2016Heather S Krieger Resume 2016
Heather S Krieger Resume 2016
 
2020 resume
2020 resume2020 resume
2020 resume
 
Marketing and brand manager CV template
Marketing and brand manager CV templateMarketing and brand manager CV template
Marketing and brand manager CV template
 
LindseyBohm-4
LindseyBohm-4LindseyBohm-4
LindseyBohm-4
 

Nicole Murray resume 2016

  • 1. Nicole Murray Bridging the gap between innovative Marketing strategy and solid ROI that stands the test of time. 17 years of experience driving strategic growth and visibility in a variety of game changing marketing roles for both domestic and international brands. Highly competitive, passionate, persuasive and articulate; fearless presenter. Adaptive and able to execute on deliverables under highly pressurized, constantly changing circumstances. VALUE OFFERED TECHNICAL KNOWLEDGE International Marketing Strategy Led the development and launch of globally successful marketing campaigns impacting users in a broad list of countries. . Relationship Management Negotiated powerful relationships that led to multi-million dollar revenues as well as improved brand positioning when capital gains were not the benchmark. Public and Community Relations Responsible for having created hundreds of thousandsof media impressions through highly visible media campaigns Social Media Strategy Implemented agile social media strategies to contemporize campaigns and boost saturation. Global Strategic Marketing and Communications Expert SOFTWARE •Confluence •JIRA •JIRA Service Desk •Adobe Creative Cloud •Adobe Photoshop •Adobe Illustrator • Microsoft Office • FrameMaker • Visio •SharePoint •MDM (Microsoft Dynamics Marketing Software) COMPETENCIES •Content Management •Digital Marketing/Social Media •Writer/Editor; Speech Writer •Crisis Management •Corporate Spokesperson •Marketing Research/Analysis •Reputation Management •Vendor Relationship Management •Stakeholder Management •Media Training STRATEGIES •Agile Project Management •Journey Mapping •Focus Groups •Persona Analysis •Event Marketing •Press Conferences •Story/Idea Pitching •Implementation •Technical Training using multi-media modules
  • 2. Nicole Murray Bridging the gap between innovative Marketing strategy and solid ROI that stands the test of time. PROFESSIONAL EXPERIENCE International Business Various countries and US cities/states visited throughout career on multiple occasions.  USA  Denmark  Norway  France  Amsterdam  Additional domestic business experience in Houston, Dallas, Austin, New York, Los Angeles, Orange County, Oklahoma, Miami, Ohio and Philadelphia among others. Stage Stores August 2015 – January 2016 National Marketing Campaign Manager-Cosmetics & Fragrances  Build successful Campaign strategies within given budget, ensuring consistent message/content through all media types.  Built monthly Campaign strategies based on sales and media analytics, historical information, industry trends and competition; oversee associated budgets  Coordinated Campaign plan with all media groups; input plan into MRM system  Managed Campaign calendar and communicate all changes to Campaign  Scheduled, coordinated and conducted Campaign-centric meetings, such as pre-plans, turn-ins, proof reviews, etc.  Ensured message and content within a given Campaign was consistent throughout all media, such as direct mail, newspaper, broadcast, digital, web, email, etc.  Proofed all media within Campaign  Compiled total Campaign results and held Hindsight meeting; made recommendations for future Campaigns National Oilwell Varco November 2013 – August 2015 Corporate Engineering Marketing Manager/Global Engineering Collaboration Manager Reporting to Vice President  Responsible for developing all internal marketing and communications strategies originating from NOV Corporate Engineering Technology for National Oilwell Varco’s globally distributed corps of 15,000 engineers  Was recruited from Baker Hughes to spearhead the development of a digital Global Engineering Collaboration Portal on an Atlassian Confluence platform; project is a social informational content driven digital destination called The NOV Technology Village  Developed content management strategy implementing technical, editorial and instructional content writing and publishing schedules  Recruited, hired and managed a team of writers and graphic designers to assist with project execution  Developed both CBT and ILT training tracks for users; conducted in person training classes with engineers in multiple countries to support roll out of completed project during global launch phase  Achieved critical mass within 30 days of launch and accomplished buy in within 160 days  Developed tracking system to stave off attrition and monitor retention  Utilized all marketing tools including social media elements, content based strategies and online events to drive success
  • 3. Nicole Murray Bridging the gap between innovative Marketing strategy and solid ROI that stands the test of time.  Liaison to 70 engineering software providers/vendors for all corporate engineering software tools and point of content for the dissemination of new product information  Implemented annual event, NOV Engineers week which has been endorsed and supported by NOV’s CEO, Clay Williams, who gave the opening presentation impacting hundreds of Houston students o NOV Engineers Week is a time of celebrating the contribution engineers make to the world at large by sharing the engineering experience with children and young adults. o Partnered with Research and Development to create a fair for local students o Developed a community partnership with The Harmony School of Engineering o Engineers Week is a global observance celebrated by many companies, 2015 was NOV’s inaugural year Baker Hughes Inc. February 2013 - November 2013 Completions and Productions Engineering Technical Writer/Editor  Recruited from Baker Hughes Telecom & Mobility team onto the Engineering Completions and Production team  Crafted the documentation relevant to 14 globally manufactured and distributed product lines covering Intelligent Well Systems, Sensors, Fluids and Packer Systems  Wrote, edited and published all documents related to the sale, use and manufacture of those product lines  Collaborated with SMEs, engineers and safety personnel to mine and refine data for content  Managed the flow of information related to my product lines both with internal and external customers on a global level  Managed the migration of these product lines and their relevant documentation into the BHOS (Baker Hughes Operating System) roll out on a SharePoint platform  Contributed to the internal branding of the BHOS Technical Documentation team throughout the company during the roll out  Created presentations explaining the value of Technical Documentation and writing standards as it related to the BHOS rollout and help build excitement about rollout Baker Hughes Inc. Wireless Telecom & Mobility Vendor Liaison Quality Assurance Analyst  Managed portfolio of more than 13,000 Verizon accounts; 4,640 AT&T Connect accounts and more than 20,000 AT&T accounts affecting all Baker Hughes Western Hemisphere wireless users and all conferencing users globally  Managed the relationship between Baker Hughes Inc. employees and wireless providers.  Liaised with employees, vendors and Baker Hughes senior leadership regarding portfolio of accounts and the needs related to them  Minimized corporate expenses by providing cost effective solutions to account related concerns  Conducted random reviews of HDI customer surveys and after care marketing initiatives to improve customer opinions  Developed tracking system to manage negative surveys and influence new, positive opinions Change The Bubble Agency May 1999-February 2013 Strategic Marketing/Public Relations Consultant  Managed campaigns for global and domestic brands  Planned and executed events (grand openings, launch parties, awareness campaigns) in Houston, New York, Los Angeles and various other locations globally  Wrote copy for campaigns and product launches; wrote executive bios for clients  Oversaw account acquisition and sales efforts
  • 4. Nicole Murray Bridging the gap between innovative Marketing strategy and solid ROI that stands the test of time.  Represented globally recognized entertainers, athletes, authors and corporations  Wrote all marketing materials and product descriptions  Developed graphics for marketing kits and sales kits; IPO marketing  Developed Christian Marketing catalog for clients in the church sector  Budgeting, forecasting and planning of all marketing initiatives  Worked as direct liaison with Strategic Marketing department counterparts at Sony Music Group on behalf of Music World Music  Negotiated strategic partnerships and co-op advertising opportunities with the following entities: Cotton Incorporated, Foot Action Corporation, Moviso Corporation, International Star Registry, Rock Hard Cosmetics, Alloy, 360 Youth, 2007 Theologian Awards & Gospel Celebration and many others resulting in deals generating more than $1 million in incremental revenue  Created marketing initiatives for such celebrities as, Destiny’s Child as a group and as solo artists, PLAY, Solange Knowles, Ramiyah, Skye, Tina Knowles and all artists on the Music World/Sony Roster  Led the conceptual and editorial development of multiple online portals; managing content development and scheduling of these projects ENTREPRENEURIAL EXPERIENCE Colbert Ball Tax December 2014 – Present Franchisee Owner of a seasonal tax preparation franchise storefront COMMUNITY SERVICE & VOLUNTEERISM Lakewood Church 2011-2013 Volunteer Prayer Partner & Stephen Ministry Counselor Acted as spiritual counselor to church members and visitors during church services. PROFESSIONAL CERTIFICATIONS Discover Leadership Training Master Graduate 2004 Commissioned Stephen Ministry Counselor 2013 Certified Tax Preparer 2014 Six Sigma Certified 2015