1. Mary Nashed-Curriculum Vitae Page 1
Mary Nashed
A Marketing graduate with a global mindset and experience in marketing and e-commerce in multinational companies
5011 Eliot Avenue
Apt. # 303, H7W 0G1
Laval, Québec, Canada
marynashed@hotmail.com
Cell: (438)-994-5543
WORK EXPERIENCE
Bond Street Ltd.
E-Commerce Coordinator Mar. 2014 - Oct. 2014
Roles:
Maintained a high traffic volume on company website and managed clients’ portals
Assisted in photo shoots when needed; organized photo library and quality control of photos uploaded to the
websites
Researched and created new web store pages ensuring consistency and accuracy of information, for all the
company’s products and brands
Processed customers’ internet based orders with the shipping department
Managed the shipping department in inspection of merchandise, and the packing and shipment of all orders
in an extremely timely manner
Updated the retail online stores to ensure proper movement of merchandise
Assisted the content specialist in providing in-depth description of content for new items and existing
products
Worked with the Customer Service team to resolve consumer issues or requests
Ensured that reported inventory is accurate and up to date by conducting regular physical inventory counts
Data entry of sales and inventory information
Sent relevant offers and seasonal promotions to all customers and web store pages
Assisted the warehouse with inventory transfers
Conducted a sales analysis report and created promotions for low sales volume items with the Sales
department and updating price lists
Responsible for customizing products by placing customers logos as desired
Created customer accounts by recording account information and maintained customer records by updating
accounts
Provided innovative and creative ideas and suggested alternatives
Created a duty relief report for customs billing
Analyzed checks and send out statements
Heineken
Trade Marketing Coordinator May 2011 - Dec. 2012
Roles:
Responsible for administrative duties for the Commercial Operations
Searched and negotiated with the most suitable suppliers for Heineken’s fridges, wine dispensers and
draught machines
Received the artwork from the headquarters and implemented them on the commercial assets
Travelled internationally to the suppliers and followed up on branding Heineken’s assets
Received and dispatched the assets to the outlets according to the tier classifications using AC Nielson
reports with the ‘Route to Market’ team
Created contracts for the outlets that maintained the high brand image of the commercial assets
Assisted in designing plan-o-grams and experimented with different product assortments
Communicated ‘Promotional Guidelines’ to Sales and Marketing
Responsible for large corporate events for all Heineken brands
Introduced the Heineken Extra Cold draught machine innovation
Worked on a project for spare parts and the planning of maintenance procedures and tracking assets
nationwide
Handled the fund applications projects for 2012, which involved analyzing the current fleet process to re-
order depreciated assets
Worked on the SAP software for all documentation for the Commercial Technical Services module (AS IS –
TO BE blueprints)
2. Mary Nashed-Curriculum Vitae Page 2
Structured a Commercial Equipment pillar and worked on its policy and procedures
Responsible for Commercial assets ordering for more than 3000 units.
Handled all orders starting from the fund application, Purchase Request/Purchase Order, and artwork
approval that required multiple visits abroad to the suppliers
Assisted the Commercial Operations Manager in preparing presentations for the CEO and board meetings
Management Trainee Apr. 2010 - Apr. 2011
Purpose: Carry out several projects in the following four departments:
1. Marketing department – Assistant Brand Manager
Roles:
Directed agencies to develop new product packaging
Assisted the Marketing team to create and manage promotional campaigns
Finalized ‘Point of Sales Materials’ (POSM) with the Supply Chain department
Brand positioned Meister Max and defined the brand activation strategy following BDS system
Supported Heineken Brand activation plan execution
Worked on new product introduction plan and execution (NPI Multipack)
Event management (UCL Final screening)
Launched Heineken XLN Multipack
BTL & ATL plan and execution (NVI and Heineken Music Thirst concept)
Further developed Meister Max as strategic brand with a relevant and differentiated positioning
Improved Heineken equity through image building activation and value driven promotions, and perfect
execution
Communicated the plan-o-grams to the Sales Representatives, followed by market visits and
implementation
Developed and executed yearly forecast sheets
Conducted activations for customers in supermarkets, cafes and restaurants
Worked on flyers and danglers for both on and off premise outlets together with the graphic designer
Responsible for large corporate events
Participated in the launching of new SKU’s
Quarterly investment plan and update – By Brand and By Channel
Participated actively in the Monthly Forecast Review process
Participated in the Quarterly national review meetings
2. Internal Audit department
Roles:
Responsible for auditing the marketing departments by revising contracts with: Advertising companies,
Media Agency, Market research agency, Design agency, and Consultants
Audited the Free Products
Studied the POS Materials reports in detail for the previous two years
Supervised sponsorship events for all Heineken events
Analyzed Actual Expenses versus Budget
Reviewed all Trade Marketing activities
Followed up on the RCC report findings
3. Sales department - Project Coordinator
Roles:
Worked with IT in creating a software to track Heineken’s commercial cooling equipment in the market in a
three months duration
Managed a project of insourcing the maintenance and restructuring the processes (incl. policy & procedures),
developing the supporting IT systems and ensuring sufficient human resources
4. Finance department
Roles:
Created a ‘Corporate Social Responsibility’ ratio of Heineken’s product portfolio in a three months duration
Came up with a simple metric that helps the ranking of SKUs not only on their profitability, but on their
environmental impact as well.
3. Mary Nashed-Curriculum Vitae Page 3
Growth from Knowledge - Market Research
Client Service Executive in Retail and Technology Nov. 2008 - Mar. 2010
Roles:
Sent the deliverables to the dispatch list of clients
Handled and responded to client specific inquiries
Maintained excel reports and power point charts according to presentation targets
Created and analyzed presentations using the GfK software, Startrack
Maintained a sales analysis report to inform clients of risks and competition
Negotiated deals with new and existing clients
Assigned certain roles to auditors depending on client requests
SKILLS
Proficient in spoken and written English and Arabic, intermediate knowledge of French
Excellent knowledge of Microsoft Office (Excel, Word, Power Point, Outlook)
Good knowledge of Quark Express and Adobe Photoshop
Capable user of SAP (creating Purchase Requisitions and Purchase Orders)
Worked with AC Nielsen reports
High knowledge in Seller Cloud for Ecommerce web stores
Excellent user of Ebay, Amazon, Wayfair, Overstock, Hayneedle, Shoebuy, etc. portals
EDUCATION
The American University in Cairo – AUC, Cairo, Egypt Sep. 2004 - Jun. 2008
Bachelor of Mass Communication
o Major Concentration: Integrated Marketing Communication
o Minor: Economics
o Coursework included: Consumer-Buyer Behavior, Management Fundamentals, Advanced
Advertising, Public relations and Advertising, Introduction to Graphic Communication, Editing and
Design, Mass Media Ethics and Responsibility.
American International School - A.I.S., Cairo, Egypt Sep. 1999 - Jun. 2004
American Diploma
International Baccalaureate Diploma (I.B.)
o Graduated with Honors
CAREER RELATED PROJECTS
Developed various advertising and marketing communication campaigns including designing printed
materials, TV and radio ads
Won an award of excellence for best use of research and insights in "Encouraging Community Service"
advertising campaign from JWT
Conducted several researches on consumer-buyer behavior, media ethics and history
Designed magazines layouts, picture stories and posters using Quark Express and Adobe Photoshop
ACTIVITIES
National Honor Society Participant, AIS, 2004
Fundraising head, AIS For Egypt Cancer team, AIS, 2002
Tutored seventh grade Math, AIS, 2004
Participated in student teaching action for refugees (STAR) for a semester, AUC, 2007
References Available Upon Request