The document provides sample questions to help prepare for the PMP certification exam. It contains 5 multiple choice questions related to project management best practices and theories. For each question, it provides the correct answer and a detailed explanation of why that answer is right based on the scenario described. The questions cover topics like conflict resolution strategies, motivation theories, and communications management. It encourages visiting their website for more free sample questions and exam preparation resources.

1. PMP® Sample
Questions 4
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2. This presentation will showcase free sample
PMP® questions that will help and guide
you in studying for your PMP® exam
Find more free sample questions when you visit
www.free-pm-exam-questions.com and
free.pm-exam-simulator.com

3. 1. You have just taken over from a project manager who was managing a construction project.
According to the previous project manager, the project team is in the performing stage and
smoothly carrying out the project activities. During your first week on the job you determine
that the project team is actually in serious conflict. Every team member approaches you with a
conflict and a suggestion to resolve that conflict. Almost everyone believes that the approved
Project Management Plan needs to be updated in order to successfully carry out the project.
What is the potential reason for this team behavior and why is it in conflict with the previous
project manager's statement?
A. The previous project manager lied about the team's performance
B. The approved Project Management Plan is faulty
C. You do not have expert power to motivate your project team
D. The replacement of the project manager has moved the project team back to the storming
stage
Hint: Any of the given choices can be true,however,look for sufficient evidence in the given scenario.
Sample PMP® Exam Question

4. The correct answer is D
Explanation: ChoicesA, B, and C can be real situations,
and if they are occur, they can cause conflicts. However,
as there isn't sufficient evidence given in this scenario,
we can't say for sure that any of these choices are the
potential reason for the team's behavior. In contrast,
whenever there is a significant change in the team
membership the team can move back from performing
to storming or even to the norming stage.As you
replaced the previous project manager, this might have
caused the team to degrade from the performing stage
to the storming stage.
Answer and Explanation

5. 2. You are managing a software development project. One month ago your Software
Development Team Lead resigned and you promoted your star programmer to lead the
development team. This person was a fantastic software coder and you thought the
promotion would mean that he could share his expertise across the development team.
However, you are surprised to learn that the performance of your new team lead in his
new role is not meeting your expectations. Which empirical rule did you forget while
considering the promotion of this person?
A. Peter Principle
B. Murphy Principle
C. Pareto Principle
D. Cornelius Principle
Sample PMP® Exam Question
HINT: The promotion in this case is a classic example of the 'Peter Principle' or 'Halo Effect'.

6. The correct answer isA
Explanation:The Peter Principle states, "In a hierarchy
every employee tends to rise to his/her level of
incompetence". Most project team members are
motivated by an opportunity to grow, accomplish, and
apply their professional skills to meet new challenges.
Their achievements continuously promote them within
an organization to a certain level until they are unable to
perform.Your team lead might have risen to his
incompetency level.
Answer and Explanation

7. 3. You are managing a construction project. Your civil supervisor is responsible for inspecting
daily operations and communicating his observations to your documentation officer, who then
produces a daily work status report and distributes it to the project stakeholders. Today your
documentation officer is on leave, and you ask your civil supervisor to prepare the status
report. Your civil supervisor does not like your documentation officer and does not want to
perform any of the documentation officer's tasks for him. However, you ask him do this as a
favor to you and in return he can submit one of his own reports that is due today by the end of
the week.Which conflict resolution strategy you have used?
A. Withdrawing
B. Compromising
C. Forcing
D. Confronting
*Hint:You are trying to satisfy your disgruntled employee by offering a compromise.
Sample PMP® Exam Question

8. The correct answer is B
Compromising means searching for solutions that
bring some degree of satisfaction to all parties. Since
you know that your civil supervisor does not want to
perform the documentation officer's task, you are
asking him to postpone the delivery of some of his
own work until the end of the week so that this task
can be performed. In this case you are both
compromising
Answer and Explanation

9. 4. You have just been appointed as a project manager for a long-term project, which is in
its execution phase. You discover that the project team is not motivated and is not
performing to the standards required. After further investigation, you learn that your
company has been hiring team members on a short-term, contractual basis. As a result,
the project team members are not developing a long-term commitment towards the
project. You have decided to motivate the team members by offering them long-term
positions. Your strategy works and your team members become motivated. Your
motivational strategy is an example of which of the following theories?
A. Theory X
B. TheoryY
C. Theory Z
D. TheoryA
Hint: This theory was developed by Dr.William Ouchi.
Sample PMP® Exam Question

10. The correct answer is C
Theory Z was developed by Dr.William Ouchi and
concerns increasing employee loyalty to their
organizations. It was developed in Japan in the 1980's
when jobs were often offered for life.This theory has the
following benefits; 1) It results in increased productivity
2) It emphasizes the well-being of the employees both at
work and outside of work 3) It encourages steady
employment and 4) It leads to high employee satisfaction
and morale. On the other hand,Theory X andTheoryY
describe two very different management attitudes toward
workforce motivation in terms of workforce supervision,
which has nothing to do with offering long-term
positions.
Answer and Explanation

11. 5. You have just been hired as the operations manager for a telecommunications company. You
are tasked with improving the company's services and operations and a team of 20 engineers
report to you. During your first week at this company, you found that the engineers spend at
least 80% of their time responding to unexpected requests for information from different
stakeholders. Because of this, your engineers cannot focus on the operations, which is resulting
in frequent network outages. As the project manager, what should you do first to resolve this
problem?
A. Tell the engineers to stop responding to unexpected requests since they are not
covered in the Communications Management Plan
B. Push the engineers to respond to all the requests faster so that they are able to perform
their regular duties
C. Perform all project communications yourself and let the engineers focus on the
operations
D. Analyze the stakeholder requirements and review the Communications Management Plan
Hint: You need to further investigate the problem
Sample PMP® Exam Question

12. The correct answer is D
Explanation:You are clearly having issues in your
Control Communications process. Control
Communications is the process used to make
relevant information available to project
stakeholders, as planned to ensure the information
needs of the stakeholders are met.The focus here is
mainly in the Controlling process group. However,
since your team is spending 80% of their time
handling unexpected information requests, clearly
something is terribly wrong.You should further
investigate the issue by analyzing stakeholder
requirements and reviewing the Communications
Management Plan.
Answer and Explanation