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Lean Six Sigma Green
Belt Certification
Design for Six Sigma
Project Management Professional(PMP)
Methodologies
Lesson
Design for Six Sigma
Project Management Professional (PMP)
Methodologies
02
PROJECT MANAGEMENT FRAMEWORK
Quiz
QUIZ 1
Understanding the culture, policies, and procedures of the organization in
which the project is being performed is MOST challenging in:
a. Global organizations.
b. Manufacturing organizations.
c. Small organizations.
d. Agile organizations.
QUIZ 1
Understanding the culture, policies, and procedures of the organization in
which the project is being performed is MOST challenging in:
a. Global organizations.
b. Manufacturing organizations.
c. Small organizations.
d. Agile organizations.
The correct answer is a.
Explanation: Understanding the culture, policies, and procedures of the
organization in which the project is being performed is especially challenging
in global organizations. Culture, policies, and procedures in the performing
office may be different from those of the office from which the project is
managed, and may also vary between international offices of the same
organization. This will influence how the project is managed.
QUIZ 2
In a projectized organization, the project team:
a. Reports to many bosses.
b. Has no loyalty to the project.
c. Reports to the functional manager.
d. Will not always have a “home”.
QUIZ 2
In a projectized organization, the project team:
a. Reports to many bosses.
b. Has no loyalty to the project.
c. Reports to the functional manager.
d. Will not always have a “home”.
The correct answer is d.
Explanation: The main drawback of a projectized organization is that at the
end of the project when the team is dispersed, they do not have a functional
department (“home”) to which to return.
QUIZ 3
A project manager is trying to complete a software development project, but
cannot get enough attention for the project. Resources are focused on
completing process-related work, and the project manager has little authority
resources. What form of organization must the project manager be working in?
a. Functional
b. Matrix
c. Expediter
d. Coordinator
QUIZ 3
A project manager is trying to complete a software development project, but
cannot get enough attention for the project. Resources are focused on
completing process-related work, and the project manager has little authority
resources. What form of organization must the project manager be working in?
a. Functional
b. Matrix
c. Expediter
d. Coordinator
The correct answer is a.
Explanation: In a functional organization, the project manager has the least
support for the project and has little authority to assign resources. Project
expediter and project coordinator are roles in a weak matrix organization.
QUIZ 4
A project manager has very little project experience, but he has been assigned
as the project manager of a new project. Because he will be working in a
matrix organization to complete his project, he can expect communications to
be:
a. Simple.
b. Open and accurate.
c. Complex.
d. Hard to automate.
QUIZ 4
A project manager has very little project experience, but he has been assigned
as the project manager of a new project. Because he will be working in a
matrix organization to complete his project, he can expect communications to
be:
a. Simple.
b. Open and accurate.
c. Complex.
d. Hard to automate.
The correct answer is c.
Explanation: Because a project done in a matrix organization involves people
from across the organization, communications are more complex.
QUIZ 5
A project team member is talking to another team member and complaining that
many people are asking him to do things. If he works in a functional
organization, who has the power to give direction to the team member?
a. The project manager
b. The functional manager
c. The team
d. The PMO
QUIZ 5
A project team member is talking to another team member and complaining that
many people are asking him to do things. If he works in a functional
organization, who has the power to give direction to the team member?
a. The project manager
b. The functional manager
c. The team
d. The PMO
The correct answer is b.
Explanation: In a functional organization, the functional manager is the team
member’s boss and probably also the project manager’s boss.
QUIZ 6
Two project managers have just realized that they are in a weak matrix
organization and that their power as project managers is quite limited. One
figures out that he is really a project expediter, and the other realizes he
is really a project coordinator.
How is a project expediter different from a project coordinator?
a. The project expediter cannot make decisions.
b. The project expediter can make more decisions.
c. The project expediter reports to a higher-level manager.
d. The project expediter has some authority.
QUIZ 6
Two project managers have just realized that they are in a weak matrix
organization and that their power as project managers is quite limited. One
figures out that he is really a project expediter, and the other realizes he
is really a project coordinator.
How is a project expediter different from a project coordinator?
a. The project expediter cannot make decisions.
b. The project expediter can make more decisions.
c. The project expediter reports to a higher-level manager.
d. The project expediter has some authority.
The correct answer is a.
Explanation: The project coordinator reports to a higher-level manager and has
authority to make some decisions. The project expediter has no authority to
make decisions.
QUIZ 7
Who has the MOST power in a projectized organization?
a. The project manager
b. The functional manager
c. The team
d. They all share power
QUIZ 7
Who has the MOST power in a projectized organization?
a. The project manager
b. The functional manager
c. The team
d. They all share power
The correct answer is a.
Explanation: In a projectized organization, the entire company is organized by
projects, giving the project manager the most power.
QUIZ 8
All of the following are characteristics of a project EXCEPT:
a. It is temporary.
b. It has a definite beginning and end.
c. It has interrelated activities.
d. It repeats itself every month.
QUIZ 8
All of the following are characteristics of a project EXCEPT:
a. It is temporary.
b. It has a definite beginning and end.
c. It has interrelated activities.
d. It repeats itself every month.
The correct answer is d.
Explanation: “It repeats itself every month” implies that the whole project
repeats every month. Generally, the only things that might repeat in a project
are some activities. The whole project does not repeat.
QUIZ 9
A framework for keeping an organization focused on its overall strategy is:
a. Organizational project management.
b. The PMBOK® Guide.
c. Project governance.
d. Portfolio management.
QUIZ 9
A framework for keeping an organization focused on its overall strategy is:
a. Organizational project management.
b. The PMBOK® Guide.
c. Project governance.
d. Portfolio management.
The correct answer is a.
Explanation: Organizational project management (OPM) provides a framework and
direction for how projects, programs, portfolios, and organizational work
should be done to meet the organization's strategic goals.
QUIZ 10
Which of the following BEST describes the major constraints on a project?
a. Scope, number of resources, and cost
b. Scope, cost, and time
c. Scope, time, cost, quality, risk, resources, and customer
satisfaction
d. Time, cost, and number of changes
QUIZ 10
Which of the following BEST describes the major constraints on a project?
a. Scope, number of resources, and cost
b. Scope, cost, and time
c. Scope, time, cost, quality, risk, resources, and customer
satisfaction
d. Time, cost, and number of changes
The correct answer is c.
Explanation: “Scope, time, cost, quality, risk, resources, and customer
satisfaction” is the most accurate list of constraints, or competing demands,
that a project manager must deal with.
QUIZ 11
If a project manager is concerned with gathering, integrating, and
disseminating the outputs of all project management processes, she should
concentrate on improving the:
a. Work breakdown structure (WBS).
b. Communications management plan.
c. Project management information system (PMIS).
d. Scope management plan.
QUIZ 11
If a project manager is concerned with gathering, integrating, and
disseminating the outputs of all project management processes, she should
concentrate on improving the:
a. Work breakdown structure (WBS).
b. Communications management plan.
c. Project management information system (PMIS).
d. Scope management plan.
The correct answer is c.
Explanation: The scope management plan and the WBS focus on project scope. The
communications management plan address who will be communicated with, when,
and in what format. The only choice that address gathering, integration, and
disseminating information is the PMIS.
QUIZ 12
A project manager is managing his second project. It started one month after the first,
and both are in process. Through his first project is small, this one seems to be growing
in size every day. As each day passes, the project manager is beginning to feel more and
more in need of help. The project manager has recently heard that there was another
project in the company last year that is similar to his second project. What should he do?
a. Contact the other project manager and ask for assistance.
b. Obtain historical records and guidance from the project management office
(PMO).
c. Wait to see if the project is impacted by the growth in scope.
d. Make sure the scope of the project is agreed to by all the stakeholders.
QUIZ 12
A project manager is managing his second project. It started one month after the first,
and both are in process. Through his first project is small, this one seems to be growing
in size every day. As each day passes, the project manager is beginning to feel more and
more in need of help. The project manager has recently heard that there was another
project in the company last year that is similar to his second project. What should he do?
a. Contact the other project manager and ask for assistance.
b. Obtain historical records and guidance from the project management office
(PMO).
c. Wait to see if the project is impacted by the growth in scope.
d. Make sure the scope of the project is agreed to by all the stakeholders.
The correct answer is b.
Explanation: There are many things the project manager could do. Asking the other project
manager for assistance is not the best choice, as the other project manager might not be
an experienced mentor. His advice might not be adequate to help this project manager.
Waiting to assess the impact on the project is reactive; a project manager should be
proactive. Gaining agreement of all the stakeholders on the project scope is also not the
best choice. It would be helpful, but does not specifically address the issue in this
situation. By contacting the PMO, the project manager can access the knowledge of many
project managers, historical information from many projects, and the assistance of someone
whose job it is to help.
QUIZ 13
The project life cycle differs from the project management process in that the
project management process:
a. Is the same for every project.
b. Does not incorporate a methodology.
c. Is different for each industry.
d. Can spawn many projects.
QUIZ 13
The project life cycle differs from the project management process in that the
project management process:
a. Is the same for every project.
b. Does not incorporate a methodology.
c. Is different for each industry.
d. Can spawn many projects.
The correct answer is a.
Explanation: The project management process ALWAYS includes the work of
initiating, planning, executing, monitoring and controlling, and closing a
project. This methodology is the same for projects within any industry. The
work of these groups may be repeated (iterated).
QUIZ 14
To obtain support for the project throughout the performing organization, it’s
BEST if the project manager:
a. Ensures there is a communications management plan.
b. Correlates the need for the project to the organization’s strategic
plan.
c. Connects the project to the personal objectives of the sponsor.
d. Ensures that the management plan includes the management of team
members.
QUIZ 14
To obtain support for the project throughout the performing organization, it’s
BEST if the project manager:
a. Ensures there is a communications management plan.
b. Correlates the need for the project to the organization’s strategic
plan.
c. Connects the project to the personal objectives of the sponsor.
d. Ensures that the management plan includes the management of team
members.
The correct answer is b.
Explanation: Connecting the project to the sponsor’s objectives might be a
good idea, but it does not address the issue of obtaining support throughout
the performing organization. Neither a communications management plan nor an
overall management plan directly address obtaining support for the project.
Correlating the need for the project to the organization's strategic plan is
the best way to gain support for the project.
QUIZ 15
Your management has decided that all orders will be treated as “projects” and
the project managers will be used to update orders daily, to resolve issues,
and to ensure the customer formally accepts the product within 30 days of
completion. Revenue from the individual orders can vary from US $100 to US
$150,000. The project manager will not be required to perform planning or
provide documentation other than daily status. How would you define this
situations?
a. Because each individual order is a “temporary endeavor”,”each order
is a project.
b. This is program management since there are multiple projects
involved.
c. This is a recurring process.
d. Orders incurring revenue over $100,00 would be considered projects
and would involve project management.
QUIZ 15
Your management has decided that all orders will be treated as “projects” and
the project managers will be used to update orders daily, to resolve issues,
and to ensure the customer formally accepts the product within 30 days of
completion. Revenue from the individual orders can vary from US $100 to US
$150,000. The project manager will not be required to perform planning or
provide documentation other than daily status. How would you define this
situations?
a. Because each individual order is a “temporary endeavor”,”each order
is a project.
b. This is program management since there are multiple projects
involved.
c. This is a recurring process.
d. Orders incurring revenue over $100,00 would be considered projects
and would involve project management.
The correct answer is c.
Explanation: Because orders are numerous and of short duration, this situation
is a recurring process, not a project.
QUIZ 16
The previous project manager for your project managed it without much project
organization. There is a lack of management control and no clearly defined
project deliverables. Which of the following would be the BEST choice for
getting your project better organized?
a. Adopt a life cycle approach to the project.
b. Develop lessons learned for each phase.
c. Develop specific work plans for each work package.
d. Develop a description of the product of the project.
QUIZ 16
The previous project manager for your project managed it without much project
organization. There is a lack of management control and no clearly defined
project deliverables. Which of the following would be the BEST choice for
getting your project better organized?
a. Adopt a life cycle approach to the project.
b. Develop lessons learned for each phase.
c. Develop specific work plans for each work package.
d. Develop a description of the product of the project.
The correct answer is a.
Explanation: Developing lessons learned would help improve subsequent phases,
but would do nothing for control or deliverables. Having plans for each work
package would help control each phase, but would not control the interaction
of those phases into a cohesive whole. A description of the product of the
project would help, but that would not improve both control and deliverables
for each phase, Effective project management requires a life cycle approach to
running the project. Adopting a life cycle approach is the only answer that
covers both control and deliverables.
QUIZ 17
A project team is working on manufacturing a new product, but they are having
difficulty creating a project charter. What is the BEST description of the
real problem?
a. They have not identified the project objectives.
b. They are working on a process and not a project.
c. The end date has not been set.
d. They have not identified the product of the projects.
QUIZ 17
A project team is working on manufacturing a new product, but they are having
difficulty creating a project charter. What is the BEST description of the
real problem?
a. They have not identified the project objectives.
b. They are working on a process and not a project.
c. The end date has not been set.
d. They have not identified the product of the projects.
The correct answer is b.
Explanation: Manufacturing a product is an ongoing process; it is operational
work, not project work. Therefore, the manufacturing team would have no reason
to create a project charter and would have difficulty doing so if they tried,
because of the ongoing nature of the work. If the question referred to a team
developing a new product, however, that would qualify as a project.
QUIZ 18
One of your team members informs you that he does not know which of the many
projects he is working on is the most important. Who should determine the
priorities between projects in a company?
a. The project manager
b. The project management team
c. The project management office (PMO)
d. The team
QUIZ 18
One of your team members informs you that he does not know which of the many
projects he is working on is the most important. Who should determine the
priorities between projects in a company?
a. The project manager
b. The project management team
c. The project management office (PMO)
d. The team
The correct answer is c.
Explanation: Because the question talks about priorities between projects,
this cannot be the role of the project manager, the project management team,
or the project team. Determining priorities between projects is a role of the
PMO.
QUIZ 19
The difference between a project, program, and portfolio is:
a. A project is a temporary endeavor with a beginning and an end, a
program may include other nonproject work, and a portfolio is all
the projects in a given department or division.
b. A project is a lengthy endeavor with a beginning and an end, a
program combines two or more unrelated projects, and a portfolio
combines two or more programs.
c. A project is a temporary endeavor with a beginning and an end, a
program is a group of related projects, and a portfolio is a group
of projects and programs related to a specific strategic objective.
d. A project is a contracted endeavor with a beginning and end, a
portfolio is a group of projects with more open-ended completion
dates, and a program combines two or more portfolios.
QUIZ 19
The difference between a project, program, and portfolio is:
a. A project is a temporary endeavor with a beginning and an end, a
program may include other nonproject work, and a portfolio is all
the projects in a given department or division.
b. A project is a lengthy endeavor with a beginning and an end, a
program combines two or more unrelated projects, and a portfolio
combines two or more programs.
c. A project is a temporary endeavor with a beginning and an end, a
program is a group of related projects, and a portfolio is a group
of projects and programs related to a specific strategic objective.
d. A project is a contracted endeavor with a beginning and end, a
portfolio is a group of projects with more open-ended completion
dates, and a program combines two or more portfolios.
The correct answer is c.
Explanation: A project is a temporary endeavor with a beginning and an end, a
program is a group of related projects, and a portfolio is a group of projects
and programs related to a specific strategic objective. Remember to use the
process of elimination, ruling out any answer that is not completely correct.
QUIZ 20
Operational work is different from project work in that operational work is:
a. Unique.
b. Temporary.
c. Ongoing and repetitive.
d. A part of every project activity.
QUIZ 20
Operational work is different from project work in that operational work is:
a. Unique.
b. Temporary.
c. Ongoing and repetitive.
d. A part of every project activity.
The correct answer is c.
Explanation: Operational work is that which is ongoing to sustain an
organization.
QUIZ 21
Company procedures require the creation of a lessons learned document. Which
of the following is the BEST use of lessons learned?
a. Historical records for future projects
b. Planning record for the current project
c. Informing the team about what the project manager has done
d. Informing the team about the project management plan
QUIZ 21
Company procedures require the creation of a lessons learned document. Which
of the following is the BEST use of lessons learned?
a. Historical records for future projects
b. Planning record for the current project
c. Informing the team about what the project manager has done
d. Informing the team about the project management plan
The correct answer is a.
Explanation: Notice that this question asks about the use of a tool of
projects management. Many people can learn from a book what a lessons learned
document is, but questions like this can more readily be answered if you
actually use the tool and know from experience its value. Ask yourself about
the other tools of project management. Why are they beneficial? The BEST use
of lessons learned is as historical records for future projects. There are
other tools that are better for accomplishing the things listed in the other
choices.
QUIZ 22
Lessons learned are BEST completed by:
a. The project manager.
b. The team.
c. The sponsor.
d. The stakeholders.
QUIZ 22
Lessons learned are BEST completed by:
a. The project manager.
b. The team.
c. The sponsor.
d. The stakeholders.
The correct answer is d.
Explanation: The best answer is stakeholders, as their input is critical for
collecting all the lessons learned on each project. The term “stakeholders”
includes all the other groups.
QUIZ 23
Consideration of ongoing operations and maintenance is crucially important to
products of projects. Ongoing operations and maintenance should:
a. Be included as activities to be performed during project closure.
b. Have a separate phase in the project life cycle, because a large
portion of life cycle costs is devoted to maintenance and
operations.
c. Not be viewed as part of a project.
d. Be viewed as a separate project.
QUIZ 23
Consideration of ongoing operations and maintenance is crucially important to
products of projects. Ongoing operations and maintenance should:
a. Be included as activities to be performed during project closure.
b. Have a separate phase in the project life cycle, because a large
portion of life cycle costs is devoted to maintenance and
operations.
c. Not be viewed as part of a project.
d. Be viewed as a separate project.
The correct answer is c.
Explanation: Remember the definition of a project: temporary and unique.
Operations and maintenance are considered ongoing activities, not temporary.
Therefore, such work is not considered a project or part of a project.
QUIZ 24
What is program?
a. An initiative set up by management
b. A means to gain benefits and control of related projects.
c. A group of unrelated projects managed in a coordinated way
d. A government regulation
QUIZ 24
What is program?
a. An initiative set up by management
b. A means to gain benefits and control of related projects.
c. A group of unrelated projects managed in a coordinated way
d. A government regulation
The correct answer is b.
Explanation: Did you select “a group of unrelated projects managed in a
coordinated way”? If so, you missed the word “unrelated.” Programs are groups of
related projects.
QUIZ 25
A company is making an effort to improve its project performance and create
historical records of past projects. What is the BEST to accomplish this?
a. Create project management plans.
b. Create lessons learned.
c. Create network diagrams.
d. Create status reports.
QUIZ 25
A company is making an effort to improve its project performance and create
historical records of past projects. What is the BEST to accomplish this?
a. Create project management plans.
b. Create lessons learned.
c. Create network diagrams.
d. Create status reports.
The correct answer is b.
Explanation: Lessons learned help to avoid future pitfalls and use the good
ideas of past projects. This leads to improvements in future projects.
QUIZ 26
A project manager is working on a project to construct a new bridge. The
resources report to the functional manager and are mainly occupied with
operational work. The project manager has no authority to properly assign
resources. What type of organizational structure is the project manager in?
a. Functional
b. Projectized
c. Strong Matrix
d. Weak Matrix
QUIZ 26
A project manager is working on a project to construct a new bridge. The
resources report to the functional manager and are mainly occupied with
operational work. The project manager has no authority to properly assign
resources. What type of organizational structure is the project manager in?
a. Functional
b. Projectized
c. Strong Matrix
d. Weak Matrix
The correct answer is a.
Explanation: In a functional organization, team members are more concerned
with their daily functional activities than with the project activities.
QUIZ 27
Which of the following is not a characteristic of a project?
a. Repeats every week
b. Temporary
c. Definite beginning and end
d. Interrelated activities
QUIZ 27
Which of the following is not a characteristic of a project?
a. Repeats every week
b. Temporary
c. Definite beginning and end
d. Interrelated activities
The correct answer is a.
Explanation: Characteristic of a project is based on the project definition.
Except for choice a, everything else is part of the project definition itself.
QUIZ 28
As a project manager, you have started a new project. Several stakeholders
raise concerns about the quality of the new project management software being
used and the way project changes would be logged. As a project manager what
should you do?
a. Provide training material on the new project management software.
b. Inform the project management office about the stakeholders’
concerns.
c. Conduct an informal training session.
d. Assure the stakeholders that you will keep them engaged in the
project and
e. that the new software will in no way negatively impact them.
QUIZ 28
As a project manager, you have started a new project. Several stakeholders
raise concerns about the quality of the new project management software being
used and the way project changes would be logged. As a project manager what
should you do?
a. Provide training material on the new project management software.
b. Inform the project management office about the stakeholders’
concerns.
c. Conduct an informal training session.
d. Assure the stakeholders that you will keep them engaged in the
project and
e. that the new software will in no way negatively impact them.
The correct answer is b.
Explanation: Although all the options look correct, informing the PMO is the
best choice. The PMO controls the project management procedures and tools. PMI
would like to believe that a mature organization would have a dedicated PMO
and deferring to the PMO for this would be the right option.
QUIZ 29
Who does the project team report to in a projectized organization?
a. No one
b. Project manager
c. Functional manager
d. CEO
QUIZ 29
Who does the project team report to in a projectized organization?
a. No one
b. Project manager
c. Functional manager
d. CEO
The correct answer is b.
Explanation: In a projectized organization, project team reports to the
project manager.
QUIZ 30
How is a project life cycle different from product life cycle?
a. A project life cycle has no methodology
b. A project life cycle depends on the control needs of the performing
organization
c. A project life cycle can contain many product life cycles
d. A project life cycle only includes specific project management
activities
QUIZ 30
How is a project life cycle different from product life cycle?
a. A project life cycle has no methodology
b. A project life cycle depends on the control needs of the performing
organization
c. A project life cycle can contain many product life cycles
d. A project life cycle only includes specific project management
activities
The correct answer is b.
Explanation: A project life cycle depends on the control needs of the
performing organization. Choice C is just the opposite, i.e., a product life
cycle can include many projects through its life cycle, not the other way
around.
QUIZ 31
Identify the least important stakeholder from the given options.
a. The project manager who is responsible for building the project
b. A project team member who will work on the project
c. Customer who will use the end product or service
d. Competitor whose organization will be affected by the new product
release
QUIZ 31
Identify the least important stakeholder from the given options.
a. The project manager who is responsible for building the project
b. A project team member who will work on the project
c. Customer who will use the end product or service
d. Competitor whose organization will be affected by the new product
release
The correct answer is d.
Explanation: Stakeholders are persons or organizations that are actively
involved in the project or who may be positively or negatively affected by the
performance or completion of the project. Competitor is the least important
stakeholder.
THANK YOU!

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Project Management Professional (PMP) | Lesson 02 | Project Management Framework

  • 1. Lean Six Sigma Green Belt Certification Design for Six Sigma Project Management Professional(PMP) Methodologies
  • 2. Lesson Design for Six Sigma Project Management Professional (PMP) Methodologies 02 PROJECT MANAGEMENT FRAMEWORK Quiz
  • 3. QUIZ 1 Understanding the culture, policies, and procedures of the organization in which the project is being performed is MOST challenging in: a. Global organizations. b. Manufacturing organizations. c. Small organizations. d. Agile organizations.
  • 4. QUIZ 1 Understanding the culture, policies, and procedures of the organization in which the project is being performed is MOST challenging in: a. Global organizations. b. Manufacturing organizations. c. Small organizations. d. Agile organizations. The correct answer is a. Explanation: Understanding the culture, policies, and procedures of the organization in which the project is being performed is especially challenging in global organizations. Culture, policies, and procedures in the performing office may be different from those of the office from which the project is managed, and may also vary between international offices of the same organization. This will influence how the project is managed.
  • 5. QUIZ 2 In a projectized organization, the project team: a. Reports to many bosses. b. Has no loyalty to the project. c. Reports to the functional manager. d. Will not always have a “home”.
  • 6. QUIZ 2 In a projectized organization, the project team: a. Reports to many bosses. b. Has no loyalty to the project. c. Reports to the functional manager. d. Will not always have a “home”. The correct answer is d. Explanation: The main drawback of a projectized organization is that at the end of the project when the team is dispersed, they do not have a functional department (“home”) to which to return.
  • 7. QUIZ 3 A project manager is trying to complete a software development project, but cannot get enough attention for the project. Resources are focused on completing process-related work, and the project manager has little authority resources. What form of organization must the project manager be working in? a. Functional b. Matrix c. Expediter d. Coordinator
  • 8. QUIZ 3 A project manager is trying to complete a software development project, but cannot get enough attention for the project. Resources are focused on completing process-related work, and the project manager has little authority resources. What form of organization must the project manager be working in? a. Functional b. Matrix c. Expediter d. Coordinator The correct answer is a. Explanation: In a functional organization, the project manager has the least support for the project and has little authority to assign resources. Project expediter and project coordinator are roles in a weak matrix organization.
  • 9. QUIZ 4 A project manager has very little project experience, but he has been assigned as the project manager of a new project. Because he will be working in a matrix organization to complete his project, he can expect communications to be: a. Simple. b. Open and accurate. c. Complex. d. Hard to automate.
  • 10. QUIZ 4 A project manager has very little project experience, but he has been assigned as the project manager of a new project. Because he will be working in a matrix organization to complete his project, he can expect communications to be: a. Simple. b. Open and accurate. c. Complex. d. Hard to automate. The correct answer is c. Explanation: Because a project done in a matrix organization involves people from across the organization, communications are more complex.
  • 11. QUIZ 5 A project team member is talking to another team member and complaining that many people are asking him to do things. If he works in a functional organization, who has the power to give direction to the team member? a. The project manager b. The functional manager c. The team d. The PMO
  • 12. QUIZ 5 A project team member is talking to another team member and complaining that many people are asking him to do things. If he works in a functional organization, who has the power to give direction to the team member? a. The project manager b. The functional manager c. The team d. The PMO The correct answer is b. Explanation: In a functional organization, the functional manager is the team member’s boss and probably also the project manager’s boss.
  • 13. QUIZ 6 Two project managers have just realized that they are in a weak matrix organization and that their power as project managers is quite limited. One figures out that he is really a project expediter, and the other realizes he is really a project coordinator. How is a project expediter different from a project coordinator? a. The project expediter cannot make decisions. b. The project expediter can make more decisions. c. The project expediter reports to a higher-level manager. d. The project expediter has some authority.
  • 14. QUIZ 6 Two project managers have just realized that they are in a weak matrix organization and that their power as project managers is quite limited. One figures out that he is really a project expediter, and the other realizes he is really a project coordinator. How is a project expediter different from a project coordinator? a. The project expediter cannot make decisions. b. The project expediter can make more decisions. c. The project expediter reports to a higher-level manager. d. The project expediter has some authority. The correct answer is a. Explanation: The project coordinator reports to a higher-level manager and has authority to make some decisions. The project expediter has no authority to make decisions.
  • 15. QUIZ 7 Who has the MOST power in a projectized organization? a. The project manager b. The functional manager c. The team d. They all share power
  • 16. QUIZ 7 Who has the MOST power in a projectized organization? a. The project manager b. The functional manager c. The team d. They all share power The correct answer is a. Explanation: In a projectized organization, the entire company is organized by projects, giving the project manager the most power.
  • 17. QUIZ 8 All of the following are characteristics of a project EXCEPT: a. It is temporary. b. It has a definite beginning and end. c. It has interrelated activities. d. It repeats itself every month.
  • 18. QUIZ 8 All of the following are characteristics of a project EXCEPT: a. It is temporary. b. It has a definite beginning and end. c. It has interrelated activities. d. It repeats itself every month. The correct answer is d. Explanation: “It repeats itself every month” implies that the whole project repeats every month. Generally, the only things that might repeat in a project are some activities. The whole project does not repeat.
  • 19. QUIZ 9 A framework for keeping an organization focused on its overall strategy is: a. Organizational project management. b. The PMBOK® Guide. c. Project governance. d. Portfolio management.
  • 20. QUIZ 9 A framework for keeping an organization focused on its overall strategy is: a. Organizational project management. b. The PMBOK® Guide. c. Project governance. d. Portfolio management. The correct answer is a. Explanation: Organizational project management (OPM) provides a framework and direction for how projects, programs, portfolios, and organizational work should be done to meet the organization's strategic goals.
  • 21. QUIZ 10 Which of the following BEST describes the major constraints on a project? a. Scope, number of resources, and cost b. Scope, cost, and time c. Scope, time, cost, quality, risk, resources, and customer satisfaction d. Time, cost, and number of changes
  • 22. QUIZ 10 Which of the following BEST describes the major constraints on a project? a. Scope, number of resources, and cost b. Scope, cost, and time c. Scope, time, cost, quality, risk, resources, and customer satisfaction d. Time, cost, and number of changes The correct answer is c. Explanation: “Scope, time, cost, quality, risk, resources, and customer satisfaction” is the most accurate list of constraints, or competing demands, that a project manager must deal with.
  • 23. QUIZ 11 If a project manager is concerned with gathering, integrating, and disseminating the outputs of all project management processes, she should concentrate on improving the: a. Work breakdown structure (WBS). b. Communications management plan. c. Project management information system (PMIS). d. Scope management plan.
  • 24. QUIZ 11 If a project manager is concerned with gathering, integrating, and disseminating the outputs of all project management processes, she should concentrate on improving the: a. Work breakdown structure (WBS). b. Communications management plan. c. Project management information system (PMIS). d. Scope management plan. The correct answer is c. Explanation: The scope management plan and the WBS focus on project scope. The communications management plan address who will be communicated with, when, and in what format. The only choice that address gathering, integration, and disseminating information is the PMIS.
  • 25. QUIZ 12 A project manager is managing his second project. It started one month after the first, and both are in process. Through his first project is small, this one seems to be growing in size every day. As each day passes, the project manager is beginning to feel more and more in need of help. The project manager has recently heard that there was another project in the company last year that is similar to his second project. What should he do? a. Contact the other project manager and ask for assistance. b. Obtain historical records and guidance from the project management office (PMO). c. Wait to see if the project is impacted by the growth in scope. d. Make sure the scope of the project is agreed to by all the stakeholders.
  • 26. QUIZ 12 A project manager is managing his second project. It started one month after the first, and both are in process. Through his first project is small, this one seems to be growing in size every day. As each day passes, the project manager is beginning to feel more and more in need of help. The project manager has recently heard that there was another project in the company last year that is similar to his second project. What should he do? a. Contact the other project manager and ask for assistance. b. Obtain historical records and guidance from the project management office (PMO). c. Wait to see if the project is impacted by the growth in scope. d. Make sure the scope of the project is agreed to by all the stakeholders. The correct answer is b. Explanation: There are many things the project manager could do. Asking the other project manager for assistance is not the best choice, as the other project manager might not be an experienced mentor. His advice might not be adequate to help this project manager. Waiting to assess the impact on the project is reactive; a project manager should be proactive. Gaining agreement of all the stakeholders on the project scope is also not the best choice. It would be helpful, but does not specifically address the issue in this situation. By contacting the PMO, the project manager can access the knowledge of many project managers, historical information from many projects, and the assistance of someone whose job it is to help.
  • 27. QUIZ 13 The project life cycle differs from the project management process in that the project management process: a. Is the same for every project. b. Does not incorporate a methodology. c. Is different for each industry. d. Can spawn many projects.
  • 28. QUIZ 13 The project life cycle differs from the project management process in that the project management process: a. Is the same for every project. b. Does not incorporate a methodology. c. Is different for each industry. d. Can spawn many projects. The correct answer is a. Explanation: The project management process ALWAYS includes the work of initiating, planning, executing, monitoring and controlling, and closing a project. This methodology is the same for projects within any industry. The work of these groups may be repeated (iterated).
  • 29. QUIZ 14 To obtain support for the project throughout the performing organization, it’s BEST if the project manager: a. Ensures there is a communications management plan. b. Correlates the need for the project to the organization’s strategic plan. c. Connects the project to the personal objectives of the sponsor. d. Ensures that the management plan includes the management of team members.
  • 30. QUIZ 14 To obtain support for the project throughout the performing organization, it’s BEST if the project manager: a. Ensures there is a communications management plan. b. Correlates the need for the project to the organization’s strategic plan. c. Connects the project to the personal objectives of the sponsor. d. Ensures that the management plan includes the management of team members. The correct answer is b. Explanation: Connecting the project to the sponsor’s objectives might be a good idea, but it does not address the issue of obtaining support throughout the performing organization. Neither a communications management plan nor an overall management plan directly address obtaining support for the project. Correlating the need for the project to the organization's strategic plan is the best way to gain support for the project.
  • 31. QUIZ 15 Your management has decided that all orders will be treated as “projects” and the project managers will be used to update orders daily, to resolve issues, and to ensure the customer formally accepts the product within 30 days of completion. Revenue from the individual orders can vary from US $100 to US $150,000. The project manager will not be required to perform planning or provide documentation other than daily status. How would you define this situations? a. Because each individual order is a “temporary endeavor”,”each order is a project. b. This is program management since there are multiple projects involved. c. This is a recurring process. d. Orders incurring revenue over $100,00 would be considered projects and would involve project management.
  • 32. QUIZ 15 Your management has decided that all orders will be treated as “projects” and the project managers will be used to update orders daily, to resolve issues, and to ensure the customer formally accepts the product within 30 days of completion. Revenue from the individual orders can vary from US $100 to US $150,000. The project manager will not be required to perform planning or provide documentation other than daily status. How would you define this situations? a. Because each individual order is a “temporary endeavor”,”each order is a project. b. This is program management since there are multiple projects involved. c. This is a recurring process. d. Orders incurring revenue over $100,00 would be considered projects and would involve project management. The correct answer is c. Explanation: Because orders are numerous and of short duration, this situation is a recurring process, not a project.
  • 33. QUIZ 16 The previous project manager for your project managed it without much project organization. There is a lack of management control and no clearly defined project deliverables. Which of the following would be the BEST choice for getting your project better organized? a. Adopt a life cycle approach to the project. b. Develop lessons learned for each phase. c. Develop specific work plans for each work package. d. Develop a description of the product of the project.
  • 34. QUIZ 16 The previous project manager for your project managed it without much project organization. There is a lack of management control and no clearly defined project deliverables. Which of the following would be the BEST choice for getting your project better organized? a. Adopt a life cycle approach to the project. b. Develop lessons learned for each phase. c. Develop specific work plans for each work package. d. Develop a description of the product of the project. The correct answer is a. Explanation: Developing lessons learned would help improve subsequent phases, but would do nothing for control or deliverables. Having plans for each work package would help control each phase, but would not control the interaction of those phases into a cohesive whole. A description of the product of the project would help, but that would not improve both control and deliverables for each phase, Effective project management requires a life cycle approach to running the project. Adopting a life cycle approach is the only answer that covers both control and deliverables.
  • 35. QUIZ 17 A project team is working on manufacturing a new product, but they are having difficulty creating a project charter. What is the BEST description of the real problem? a. They have not identified the project objectives. b. They are working on a process and not a project. c. The end date has not been set. d. They have not identified the product of the projects.
  • 36. QUIZ 17 A project team is working on manufacturing a new product, but they are having difficulty creating a project charter. What is the BEST description of the real problem? a. They have not identified the project objectives. b. They are working on a process and not a project. c. The end date has not been set. d. They have not identified the product of the projects. The correct answer is b. Explanation: Manufacturing a product is an ongoing process; it is operational work, not project work. Therefore, the manufacturing team would have no reason to create a project charter and would have difficulty doing so if they tried, because of the ongoing nature of the work. If the question referred to a team developing a new product, however, that would qualify as a project.
  • 37. QUIZ 18 One of your team members informs you that he does not know which of the many projects he is working on is the most important. Who should determine the priorities between projects in a company? a. The project manager b. The project management team c. The project management office (PMO) d. The team
  • 38. QUIZ 18 One of your team members informs you that he does not know which of the many projects he is working on is the most important. Who should determine the priorities between projects in a company? a. The project manager b. The project management team c. The project management office (PMO) d. The team The correct answer is c. Explanation: Because the question talks about priorities between projects, this cannot be the role of the project manager, the project management team, or the project team. Determining priorities between projects is a role of the PMO.
  • 39. QUIZ 19 The difference between a project, program, and portfolio is: a. A project is a temporary endeavor with a beginning and an end, a program may include other nonproject work, and a portfolio is all the projects in a given department or division. b. A project is a lengthy endeavor with a beginning and an end, a program combines two or more unrelated projects, and a portfolio combines two or more programs. c. A project is a temporary endeavor with a beginning and an end, a program is a group of related projects, and a portfolio is a group of projects and programs related to a specific strategic objective. d. A project is a contracted endeavor with a beginning and end, a portfolio is a group of projects with more open-ended completion dates, and a program combines two or more portfolios.
  • 40. QUIZ 19 The difference between a project, program, and portfolio is: a. A project is a temporary endeavor with a beginning and an end, a program may include other nonproject work, and a portfolio is all the projects in a given department or division. b. A project is a lengthy endeavor with a beginning and an end, a program combines two or more unrelated projects, and a portfolio combines two or more programs. c. A project is a temporary endeavor with a beginning and an end, a program is a group of related projects, and a portfolio is a group of projects and programs related to a specific strategic objective. d. A project is a contracted endeavor with a beginning and end, a portfolio is a group of projects with more open-ended completion dates, and a program combines two or more portfolios. The correct answer is c. Explanation: A project is a temporary endeavor with a beginning and an end, a program is a group of related projects, and a portfolio is a group of projects and programs related to a specific strategic objective. Remember to use the process of elimination, ruling out any answer that is not completely correct.
  • 41. QUIZ 20 Operational work is different from project work in that operational work is: a. Unique. b. Temporary. c. Ongoing and repetitive. d. A part of every project activity.
  • 42. QUIZ 20 Operational work is different from project work in that operational work is: a. Unique. b. Temporary. c. Ongoing and repetitive. d. A part of every project activity. The correct answer is c. Explanation: Operational work is that which is ongoing to sustain an organization.
  • 43. QUIZ 21 Company procedures require the creation of a lessons learned document. Which of the following is the BEST use of lessons learned? a. Historical records for future projects b. Planning record for the current project c. Informing the team about what the project manager has done d. Informing the team about the project management plan
  • 44. QUIZ 21 Company procedures require the creation of a lessons learned document. Which of the following is the BEST use of lessons learned? a. Historical records for future projects b. Planning record for the current project c. Informing the team about what the project manager has done d. Informing the team about the project management plan The correct answer is a. Explanation: Notice that this question asks about the use of a tool of projects management. Many people can learn from a book what a lessons learned document is, but questions like this can more readily be answered if you actually use the tool and know from experience its value. Ask yourself about the other tools of project management. Why are they beneficial? The BEST use of lessons learned is as historical records for future projects. There are other tools that are better for accomplishing the things listed in the other choices.
  • 45. QUIZ 22 Lessons learned are BEST completed by: a. The project manager. b. The team. c. The sponsor. d. The stakeholders.
  • 46. QUIZ 22 Lessons learned are BEST completed by: a. The project manager. b. The team. c. The sponsor. d. The stakeholders. The correct answer is d. Explanation: The best answer is stakeholders, as their input is critical for collecting all the lessons learned on each project. The term “stakeholders” includes all the other groups.
  • 47. QUIZ 23 Consideration of ongoing operations and maintenance is crucially important to products of projects. Ongoing operations and maintenance should: a. Be included as activities to be performed during project closure. b. Have a separate phase in the project life cycle, because a large portion of life cycle costs is devoted to maintenance and operations. c. Not be viewed as part of a project. d. Be viewed as a separate project.
  • 48. QUIZ 23 Consideration of ongoing operations and maintenance is crucially important to products of projects. Ongoing operations and maintenance should: a. Be included as activities to be performed during project closure. b. Have a separate phase in the project life cycle, because a large portion of life cycle costs is devoted to maintenance and operations. c. Not be viewed as part of a project. d. Be viewed as a separate project. The correct answer is c. Explanation: Remember the definition of a project: temporary and unique. Operations and maintenance are considered ongoing activities, not temporary. Therefore, such work is not considered a project or part of a project.
  • 49. QUIZ 24 What is program? a. An initiative set up by management b. A means to gain benefits and control of related projects. c. A group of unrelated projects managed in a coordinated way d. A government regulation
  • 50. QUIZ 24 What is program? a. An initiative set up by management b. A means to gain benefits and control of related projects. c. A group of unrelated projects managed in a coordinated way d. A government regulation The correct answer is b. Explanation: Did you select “a group of unrelated projects managed in a coordinated way”? If so, you missed the word “unrelated.” Programs are groups of related projects.
  • 51. QUIZ 25 A company is making an effort to improve its project performance and create historical records of past projects. What is the BEST to accomplish this? a. Create project management plans. b. Create lessons learned. c. Create network diagrams. d. Create status reports.
  • 52. QUIZ 25 A company is making an effort to improve its project performance and create historical records of past projects. What is the BEST to accomplish this? a. Create project management plans. b. Create lessons learned. c. Create network diagrams. d. Create status reports. The correct answer is b. Explanation: Lessons learned help to avoid future pitfalls and use the good ideas of past projects. This leads to improvements in future projects.
  • 53. QUIZ 26 A project manager is working on a project to construct a new bridge. The resources report to the functional manager and are mainly occupied with operational work. The project manager has no authority to properly assign resources. What type of organizational structure is the project manager in? a. Functional b. Projectized c. Strong Matrix d. Weak Matrix
  • 54. QUIZ 26 A project manager is working on a project to construct a new bridge. The resources report to the functional manager and are mainly occupied with operational work. The project manager has no authority to properly assign resources. What type of organizational structure is the project manager in? a. Functional b. Projectized c. Strong Matrix d. Weak Matrix The correct answer is a. Explanation: In a functional organization, team members are more concerned with their daily functional activities than with the project activities.
  • 55. QUIZ 27 Which of the following is not a characteristic of a project? a. Repeats every week b. Temporary c. Definite beginning and end d. Interrelated activities
  • 56. QUIZ 27 Which of the following is not a characteristic of a project? a. Repeats every week b. Temporary c. Definite beginning and end d. Interrelated activities The correct answer is a. Explanation: Characteristic of a project is based on the project definition. Except for choice a, everything else is part of the project definition itself.
  • 57. QUIZ 28 As a project manager, you have started a new project. Several stakeholders raise concerns about the quality of the new project management software being used and the way project changes would be logged. As a project manager what should you do? a. Provide training material on the new project management software. b. Inform the project management office about the stakeholders’ concerns. c. Conduct an informal training session. d. Assure the stakeholders that you will keep them engaged in the project and e. that the new software will in no way negatively impact them.
  • 58. QUIZ 28 As a project manager, you have started a new project. Several stakeholders raise concerns about the quality of the new project management software being used and the way project changes would be logged. As a project manager what should you do? a. Provide training material on the new project management software. b. Inform the project management office about the stakeholders’ concerns. c. Conduct an informal training session. d. Assure the stakeholders that you will keep them engaged in the project and e. that the new software will in no way negatively impact them. The correct answer is b. Explanation: Although all the options look correct, informing the PMO is the best choice. The PMO controls the project management procedures and tools. PMI would like to believe that a mature organization would have a dedicated PMO and deferring to the PMO for this would be the right option.
  • 59. QUIZ 29 Who does the project team report to in a projectized organization? a. No one b. Project manager c. Functional manager d. CEO
  • 60. QUIZ 29 Who does the project team report to in a projectized organization? a. No one b. Project manager c. Functional manager d. CEO The correct answer is b. Explanation: In a projectized organization, project team reports to the project manager.
  • 61. QUIZ 30 How is a project life cycle different from product life cycle? a. A project life cycle has no methodology b. A project life cycle depends on the control needs of the performing organization c. A project life cycle can contain many product life cycles d. A project life cycle only includes specific project management activities
  • 62. QUIZ 30 How is a project life cycle different from product life cycle? a. A project life cycle has no methodology b. A project life cycle depends on the control needs of the performing organization c. A project life cycle can contain many product life cycles d. A project life cycle only includes specific project management activities The correct answer is b. Explanation: A project life cycle depends on the control needs of the performing organization. Choice C is just the opposite, i.e., a product life cycle can include many projects through its life cycle, not the other way around.
  • 63. QUIZ 31 Identify the least important stakeholder from the given options. a. The project manager who is responsible for building the project b. A project team member who will work on the project c. Customer who will use the end product or service d. Competitor whose organization will be affected by the new product release
  • 64. QUIZ 31 Identify the least important stakeholder from the given options. a. The project manager who is responsible for building the project b. A project team member who will work on the project c. Customer who will use the end product or service d. Competitor whose organization will be affected by the new product release The correct answer is d. Explanation: Stakeholders are persons or organizations that are actively involved in the project or who may be positively or negatively affected by the performance or completion of the project. Competitor is the least important stakeholder.