The document discusses the process of closing a project or phase. It describes activities needed such as finalizing contractual agreements, confirming deliverables are complete and accepted, releasing project resources, archiving project information for future use, and measuring stakeholder satisfaction. Meetings are used to confirm deliverables, validate exit criteria, formalize contract completion, evaluate stakeholder satisfaction, gather lessons learned, and transfer knowledge. Key outputs include the final product/service transitioned to operations, a final report summarizing project performance and outcomes, and administrative closure of the project.
Here are 489 slides for you to successfully teach your next PMP/CAPM class with confidence. We have also included questions after each chapter to reinforce the concepts for better exam preparation. Purchase your copy today: http://www.advconsultants.com/product/pmp-capm-instructor-slides/
The new PMP, what it is and how to get prepared for itPMIUKChapter
The international scenario of the Project Management credentials is evolving. New ones are entering the "arena", some other old ones are changing their shape and maybe their value. In this webinar we''ll cover the most important PM credential, defining and comparing their features. In particular, we'll see the new PMP exam and how to prepare for it.
Outline of subjects you will cover:
• PM credential in the world
• PMP credential
• The new PMP exam (from Jan 2nd 2021)
• How to prepare for it
About Cristiano Ottavian
Industrial Chartered Engineer, Project Manager, PM Consultant and Trainer in Business Schools and Corporate Academies. Former director of a National Academy for Technicians, he designs and implements training courses to support project management skills and team management. He is a business consultant on Project Management, innovation, product and process development, organizational change and process optimization. He managed projects and lead teams in companies of various sectors, in Italy, Europe and the Middle East. Certifications: PMP®, Prince2TM Practitioner, ISIPM, SFC, Financial Advisor and Environment Consultant.
The New PMP Exam: Changes and Implications (With Annotation)CliffordEgbomeade
Find out what is changing and get your questions answered - Separating facts from myths.
As you may already know, the PMP exam changes from January 2, 2021.
We are aware that questions about this change abound.
In this webinar, you’ll learn:
〉 Why the change
〉 What are the change: Exam based on new exam content outline, online proctored, a new set of books, PMBoK, REP to ATP, etc.
〉 Implications & Options: Cost & time implication
〉 Next step
Here are 489 slides for you to successfully teach your next PMP/CAPM class with confidence. We have also included questions after each chapter to reinforce the concepts for better exam preparation. Purchase your copy today: http://www.advconsultants.com/product/pmp-capm-instructor-slides/
The new PMP, what it is and how to get prepared for itPMIUKChapter
The international scenario of the Project Management credentials is evolving. New ones are entering the "arena", some other old ones are changing their shape and maybe their value. In this webinar we''ll cover the most important PM credential, defining and comparing their features. In particular, we'll see the new PMP exam and how to prepare for it.
Outline of subjects you will cover:
• PM credential in the world
• PMP credential
• The new PMP exam (from Jan 2nd 2021)
• How to prepare for it
About Cristiano Ottavian
Industrial Chartered Engineer, Project Manager, PM Consultant and Trainer in Business Schools and Corporate Academies. Former director of a National Academy for Technicians, he designs and implements training courses to support project management skills and team management. He is a business consultant on Project Management, innovation, product and process development, organizational change and process optimization. He managed projects and lead teams in companies of various sectors, in Italy, Europe and the Middle East. Certifications: PMP®, Prince2TM Practitioner, ISIPM, SFC, Financial Advisor and Environment Consultant.
The New PMP Exam: Changes and Implications (With Annotation)CliffordEgbomeade
Find out what is changing and get your questions answered - Separating facts from myths.
As you may already know, the PMP exam changes from January 2, 2021.
We are aware that questions about this change abound.
In this webinar, you’ll learn:
〉 Why the change
〉 What are the change: Exam based on new exam content outline, online proctored, a new set of books, PMBoK, REP to ATP, etc.
〉 Implications & Options: Cost & time implication
〉 Next step
The concepts and processes on how to perform project communications management according to PMBOK Guide 6th edition. You'll find key concepts and terms, plan communications management, manage communications, and monitor communications. This module is closely related with project stakeholder management module.
I am Continuously seeking to improve my competencies and skills to provide first class professional Project Management training courses; and develop my scope experience in Project Management functions.
I am confident that my innovative and results-focused approach would make significant contribution to the continued success of your organization.
this is the first presentations uploaded to Slide Share,
For more information do not hesitate to contact me.
Ahmad H. Maharma - PMP®
Ramallah, Palestine
Phone: + (972) (2) 2968644
Mobile: + (972) (599) 001155E-Mail: ahmad.maharma@gmail.com
Background of the Course & Inauguration
- Overview of the Course
- Syllabus of the Course
- Exam Content Outline (ECO) - 2021
- Mapping of PMBOK 6 with PMBOK 7
- PMP® Exam Content Crossover Map v1
- Application Procedure
- About PMP Exam
Project management is about acquiring or achieving the project goal and Most projects need to be broken down into a logical sequence of ‘phases’, known as the project life cycle.
Communication is a project manager’s most important skill.
Project Managers have to communicate with management, customers, the project team members, and the rest of the stakeholders involved with the projects.
This material is intended to provide project leaders with a foundational understanding of leading practice project management processes, activities, tools, techniques, and deliverables as prescribed the Project Management Institute (PMI).
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/pmp-exam-preparation--200-questions-3196
DOCUMENT DESCRIPTION
200 PMP questions and answers.
PMP exam very very similar questions.
You can increase your chance to pass the exam with seeing very similar questions.
You can use this document for PMP problem solving sessions, PMP preperation classes or to pass PMP.
PMP Lecture 1: Introduction to Project ManagementMohamed Loey
https://mloey.github.io/courses/pmp2017.html
https://www.youtube.com/watch?v=XUoEr6kee6k&list=PLKYmvyjH53q13_6aS4VwgXU0Nb_4sjwuf&index=1&t=2s
We will discuss the following: History of Project Management, Project Management, Program Management, Portfolio Management, Project Management Office, PMBOK, PMI.
PMP Certification Chapter one Summary of PMBOKskiltful
This presentation provides a summary of Chapter 1 of the PMP certification Guide - The PMBOK. Skiltul is an training business that provides free online training for personal and business developement
PMP Chapter 3 of 6 Planning Process Group (24- Processes) (Based on PMBOK 6t...Shamil Habet
All 24 planning processes in Integration; scope; schedule; cost; quality; resources; communications; risk; procurement; and stakeholder knowledge areas
This presentation explains the tasks, skills and knowledge related to Closing process group that you must know in order to prepare for PMP exam.
The content is in alignment with PMI official document of PMP examination content outline, updated as of August 2011.
* TKS : Tasks, Knowledge & Skills
The concepts and processes on how to perform project communications management according to PMBOK Guide 6th edition. You'll find key concepts and terms, plan communications management, manage communications, and monitor communications. This module is closely related with project stakeholder management module.
I am Continuously seeking to improve my competencies and skills to provide first class professional Project Management training courses; and develop my scope experience in Project Management functions.
I am confident that my innovative and results-focused approach would make significant contribution to the continued success of your organization.
this is the first presentations uploaded to Slide Share,
For more information do not hesitate to contact me.
Ahmad H. Maharma - PMP®
Ramallah, Palestine
Phone: + (972) (2) 2968644
Mobile: + (972) (599) 001155E-Mail: ahmad.maharma@gmail.com
Background of the Course & Inauguration
- Overview of the Course
- Syllabus of the Course
- Exam Content Outline (ECO) - 2021
- Mapping of PMBOK 6 with PMBOK 7
- PMP® Exam Content Crossover Map v1
- Application Procedure
- About PMP Exam
Project management is about acquiring or achieving the project goal and Most projects need to be broken down into a logical sequence of ‘phases’, known as the project life cycle.
Communication is a project manager’s most important skill.
Project Managers have to communicate with management, customers, the project team members, and the rest of the stakeholders involved with the projects.
This material is intended to provide project leaders with a foundational understanding of leading practice project management processes, activities, tools, techniques, and deliverables as prescribed the Project Management Institute (PMI).
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/pmp-exam-preparation--200-questions-3196
DOCUMENT DESCRIPTION
200 PMP questions and answers.
PMP exam very very similar questions.
You can increase your chance to pass the exam with seeing very similar questions.
You can use this document for PMP problem solving sessions, PMP preperation classes or to pass PMP.
PMP Lecture 1: Introduction to Project ManagementMohamed Loey
https://mloey.github.io/courses/pmp2017.html
https://www.youtube.com/watch?v=XUoEr6kee6k&list=PLKYmvyjH53q13_6aS4VwgXU0Nb_4sjwuf&index=1&t=2s
We will discuss the following: History of Project Management, Project Management, Program Management, Portfolio Management, Project Management Office, PMBOK, PMI.
PMP Certification Chapter one Summary of PMBOKskiltful
This presentation provides a summary of Chapter 1 of the PMP certification Guide - The PMBOK. Skiltul is an training business that provides free online training for personal and business developement
PMP Chapter 3 of 6 Planning Process Group (24- Processes) (Based on PMBOK 6t...Shamil Habet
All 24 planning processes in Integration; scope; schedule; cost; quality; resources; communications; risk; procurement; and stakeholder knowledge areas
This presentation explains the tasks, skills and knowledge related to Closing process group that you must know in order to prepare for PMP exam.
The content is in alignment with PMI official document of PMP examination content outline, updated as of August 2011.
* TKS : Tasks, Knowledge & Skills
Project Management Professional PMI-PMP Based on PMBOK 6th EditionJohn Khateeb
Project Management Professional training course based on the new version of the PMBOK guide. This section explains the main concepts in the introduction section of the PMBOK.
PMP exam has undergone a change this year with respect to reorganization or modification of topics and it will surely need proper guidance along with best coaching. Management is skill of completing process with respect to time, resource and budget. As project management being a skill can be developed only with learning and practicing it by applying for management course. A project manager plays an important key role in process of project management along with management team of professionals. So for project management to lead for successful projects these competitive market demands PMP certified project manager and other management professionals to be a part of their business. So Monks Learning lab is trying to help candidates by providing online PMP certification course to transform them into best professionals. Also candidates will be able to improve skills and get practical based knowledge form real industry based experts. Monks learning lab have given rise to many milestones.
Jennifer Whitt, PMP speaks to PMPs for PDUs on Achieving Success using the Pr...PDUs2Go.com
Jennifer Whitt, PMP speaks to PMPs for PDUs on Achieving Success using the Project Management Approach!
For PDU credit, visit PDUs2Go.com to get this self-paced downloadable course. Compatible with mobile learning devices.
At PM Academy, our experienced consultants can conduct assessments on your company’s project management maturity and offer solutions where there are gaps.
Project, Program, Portfolio Management (P3M) Framework – A set of policies, processes, tools, and governance models designed to support organizations in achieving strategic and tactical benefits from their investments in projects, programs, and portfolios. P3M
Helps achieve...
•Transparency – Line of sight into decisions, performance, and benefits
•Accountability – Ownership and decision-making thresholds defined and governed
•Compliance – Comply with organizational and public sector policies, regulations, and guidelines
•Cost Savings – Eliminate wasteful spending, out-of-control execution, re-invention, and disconnected operations
•Funds Optimization – Obtain optimal benefits for amount budgeted and expended
•Benefits Realization – Achieve the intended benefits as described in the business case
Most of those used to take part in a big or a small project was familiar with definitions that the project is continuously controlled by 3 time-higher limit in terms of time, cost and scope. Through the personal relationship, the project success is measured by the ability to control and manage its bindings.
The PMP course with granted international certificate is aimed at creating base for necessary skills for learners and at the same time being well-prepared for the exam to obtain the PMP certificate.
Additionally, the training course helps learners to attend 35 learning hours at the nominated organization to have the full conditions to take part in the PMP exam as stipulated by PMI.
Introduction to PMP, Professional responsibility and Introduction to project ...Gunesh Apte
This slide pack consists of following topics:
(1) Introduction to PMP
(2) Professional responsibility
(3) Introduction to project management
This is based on PMBOK 5th Edition and can be used as reference for studying PMP Certification.
This presentation provides an overview of the eligibility criteria, application process, and tips to develop experience summaries for PMI-PgMP certification exam.
Get An Attractive Score in PMI-CP Certification Exam.pdfMeghna Arora
Click Here---> https://bit.ly/3sMxYPP <---Get complete detail on PMI-CP exam guide to crack Construction Professional in Built Environment Projects. You can collect all information on PMI-CP tutorial, practice test, books, study material, exam questions, and syllabus. Firm your knowledge on Construction Professional in Built Environment Projects and get ready to crack PMI-CP certification. Explore all information on PMI-CP exam with number of questions, passing percentage and time duration to complete test.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Normal Labour/ Stages of Labour/ Mechanism of LabourWasim Ak
Normal labor is also termed spontaneous labor, defined as the natural physiological process through which the fetus, placenta, and membranes are expelled from the uterus through the birth canal at term (37 to 42 weeks
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
3. CLOSE PROJECT OR PHASE
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 3
4. Close Project or Phase is the process of finalizing all activities for the project, phase, or
contract.
The key benefits of this process are the project or phase information is archived, the
planned work is completed, and organizational team resources are released to pursue new
endeavors.This process is performed once or at predefined points in the project.
Lessons Learned Repository: Lessons learned and knowledge gained throughout the
project are transferred to the lessons learned repository for use by future projects.
When closing the project, the project manager reviews the project management plan to
ensure that all project work is completed and that the project has met its objectives.
The activities necessary for the administrative closure of the project or
phase include but are not limited to:
1. Activities related to the completion of the contractual agreements applicable to
the project or project phase such as:
- Confirming the formal acceptance of the seller’s work,
- Finalizing open claims,
- Updating records to reflect final results, and
- Archiving such information for future use.
CLOSE PROJECT OR PHASE
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 4
5. 2. Actions and activities necessary to satisfy completion or exit criteria for the phase
or project such as:
- Making certain that all documents and deliverables are up-to-date and that all
issues are resolved;
- Confirming the delivery and formal acceptance of deliverables by the customer;
- Ensuring that all costs are charged to the project;
- Closing project accounts;
- Reassigning personnel;
- Dealing with excess project material;
- Reallocating project facilities, equipment, and other resources;
- Elaborating the final project reports as required by organizational policies.
Important Note:
Activities needed to:
- Collect project or phase records,
- Audit project success or failure,
- Manage knowledge sharing and transfer,
- Identify lessons learned,
- Archive project information for future use by the organization.
CLOSE PROJECT OR PHASE
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 5
6. 3. Actions and activities necessary to transfer the project’s products, services, or
results to the next phase or to production and/or operations.
4. Collecting any suggestions for improving or updating the policies and procedures
of the organization, and sending them to the appropriate organizational unit.
5. Measuring stakeholder satisfaction.
Important Note:
- The Close Project or Phase process also establishes the procedures to investigate
and document the reasons for actions taken if a project is terminated before
completion. In order to successfully achieve this, the project manager needs to
engage all the proper stakeholders in the process.
- Benefits Management Plan vs. Business Case: The benefits management plan
is used to measure whether the benefits of the project were achieved as planned.
While the business case that is used to determine if the expected outcomes from
the economic feasibility study used to justify the project occurred.
CLOSE PROJECT OR PHASE
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 6
7. CLOSE PROJECT OR PHASE (T & T)
Meetings
Meetings are used to confirm that the deliverables have been accepted,
- To validate that the exit criteria have been met,
- To formalize the completion of the contracts,
- To evaluate the satisfaction of the stakeholders,
- To gather lessons learned,
- To transfer knowledge and information from the project,
- To celebrate success.
- Attendees may include
Important Note:
- Meetings may be face-to-face, virtual, formal, or informal.
- Types of meetings include but are not limited to close-out reporting meetings,
customer wrap-up meetings,lessons learned meetings,and celebration meetings.
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 7
8. CLOSE PROJECT OR PHASE (Outputs)
Final Product, Service, or ResultTransition
This output refers to this transition of the final product, service, or result that the
project was authorized to produce (or in the case of phase closure, the
intermediate product, service, or result of that phase) from one team to another.
Important Note:
- A product, service, or result, once delivered by the project, may be handed over
to a different group or organization that will operate, maintain, and support it
throughout its life cycle. (i.e. Continuing its Product Life Cycle).
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 8
9. Final Report
The final report provides a summary of the project performance. It includes:
- Summary level description of the project or phase.
- Scope objectives, the criteria used to evaluate the scope, and evidence that the
completion criteria were met.
- Quality objectives, the criteria used to evaluate the project and product quality,
the verification and actual milestone delivery dates, and reasons for variances.
- Cost objectives, including the acceptable cost range, actual costs, and reasons
for any variances.
- Summary of the validation information for the final product, service, or result.
- Schedule objectives including whether results achieved the benefits that the
project was undertaken to address. If the benefits are not met at the close of
the project, indicate the degree to which they were achieved and estimate for
future benefits realization.
- Summary of how the final product, service, or result achieved the business
needs identified in the business plan. If the business needs are not met at the
close of the project, indicate the degree to which they were achieved and
estimate for when the business needs will be met in the future.
- Summary of any risks or issues encountered on the project and how they were
addressed.
CLOSE PROJECT OR PHASE (Outputs)
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 9
10. Code of Ethics and
Professional Conduct
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 10
11. Professionalism
- Maintain high standards of integrity and professionalism.
- Adhere to legal requirements and ethical standards.
- Protect the community and your stakeholders.
- Share lessons learned, best practices, research, etc.
- Improve yourself; improve the quality of project management services.
- Build the capabilities of your colleagues and enhance individual competences.
- Interact with team and stakeholders in a professional and cooperative manner.
- Balance stakeholder’s objectives.
- Accept responsibility for the actions.
- Encourage others in the profession to act in an ethical and professional manner.
- Improve your competencies as a project manager.
- Perform self-assessment and competencies development plan.
CODE OF ETHICS AND PROFESSIONAL CONDUCT
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 11
12. Responsibility
- Make decisions based on the best interests of society, public safety, and the
environment.
- Accept only those assignments that are consistent with your background,
experience, skills, and qualifications.
- Accept accountability.
- Protect proprietary or confidential information.
- Do what you promised to do.
- Report any unethical or illegal conduct to appropriate management members.
RESPECT
- Respect personal, ethnic, and cultural differences.
- Avoid engaging in behaviors might be considered as disrespectful.
- Understand others’ point of view.
- Approach directly those persons with whom you have a conflict or disagreement.
- Do not act in an abusive manner towards others.
- Respect the property rights of others.
CODE OF ETHICS AND PROFESSIONAL CONDUCT
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
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13. FAIRNESS
- Practice with fairness and honesty.
- Strive for fair solution.
- Ensure transparency in your decision-making process.
- Reexamine your impartiality and objectivity on constant basis, and take
corrective actions as appropriate.
- Provide equal access to information to those who are authorized to have that
information.
- Make opportunities equally available to qualified candidates.
- Do not hire or fire, reward or punish, or award or deny contracts based on
personal considerations, including favoritism, nepotism, or bribery.
HONESTY
- Be truthful in our communications and conduct.
- Provide accurate information in a timely manner.
- Provide accurate and truthful representation to the public.
- Negotiate in good faith.
- Make commitments and promises, implied or explicit, in good faith.
- Strive to create an environment in which others feel safe to tell the truth.
- Avoid conflict of interest or appearance of impropriety.
CODE OF ETHICS AND PROFESSIONAL CONDUCT
PMP Exam
Preparation; Shamil Habet; MSc; PMP; JPE
PMP Exam Preparation; Based on PMBOK 6th Edition Eng. Shamil Habet; MSc; PMP; JPE
shamilhabet@yahoo.com 13