SlideShare a Scribd company logo
Project Communication
Management
PMBOK 6th Edition 2018
Project Communications Management includes the processes necessary
to ensure that the information needs of the project and its stakeholders
are met through development of artifacts and implementation of
activities designed to achieve effective information exchange. Project
Communications Management consists of two parts. The first part
is developing a strategy to ensure communication is effective for
stakeholders. The second part is implementing the communication
strategy.
PROJECT COMMUNICATION MANAGEMENT COURSE
PROJECT COMMUNICATION MANAGEMENT COURSE
Mendelows Matrix – Power/Influence/Interest Grid
PROJECT COMMUNICATION MANAGEMENT COURSE
• Interactive communication
• Push communication
• Pull communication
PROJECT COMMUNICATION MANAGEMENT COURSE
• If a Project Manager has 24 Stakeholders, how many communication channels are there?
PROJECT COMMUNICATION MANAGEMENT COURSE
Communication Skills
Listening actively.
Awareness of cultural and personal differences.
Identifying, setting, and managing stakeholder expectations. Negotiating
with stakeholders reduces the existence of conflicting expectations among
the stakeholder community.
Enhancement of skills. Enhancing the skills of all team members in the
following activities:
Persuading | Motivating |Coaching | Negotiating | Resolving conflict
PROJECT COMMUNICATION MANAGEMENT COURSE
Project Meetings
• Stakeholders coming together for the purpose of resolving problems or making
decisions.
• Formal gathering with a prearranged time, place, and agenda.
• Typical meetings begin with a defined list of issues to be discussed, which are
circulated in advance with minutes and other information documented specifically
for the meeting.
Manage Communications is the process of ensuring timely and appropriate
collection, creation, distribution, storage, retrieval, management, monitoring, and
the ultimate disposition of project information.
The key benefit of this process is
that it enables an efficient and effective information flow between the project team
and the stakeholders.
This process is performed throughout the project.
Techniques and considerations for effective communications management
include but are not limited to:
Monitor Communications is the process of ensuring the information needs of the project and its
stakeholders are met. The key benefit of this process is the optimal information flow as defined in the
communications management plan and the stakeholder engagement plan. This process is performed
throughout the project.
Stakeholder Engagement
PROJECT COMMUNICATION MANAGEMENT COURSE

More Related Content

What's hot

11. Project Communication Management
11. Project Communication Management11. Project Communication Management
11. Project Communication Management
BhuWan Khadka
 
Project stakeholder Management PMBOK Sixth
Project stakeholder Management PMBOK SixthProject stakeholder Management PMBOK Sixth
Project stakeholder Management PMBOK Sixth
Dr. Pankaj Sharma PgMP,PMP,PMI-ACP, LSSMBB
 
PMP Chap 10 - Project Communication Management Details
PMP  Chap 10 - Project Communication Management DetailsPMP  Chap 10 - Project Communication Management Details
PMP Chap 10 - Project Communication Management Details
Anand Bobade
 
PMP Training - 10 project communication management
PMP Training - 10 project communication managementPMP Training - 10 project communication management
PMP Training - 10 project communication management
ejlp12
 
PMP_Project Stakeholder Management
PMP_Project Stakeholder ManagementPMP_Project Stakeholder Management
PMP_Project Stakeholder Management
Hisham Haridy MBA, PMP®, RMP®, SP®
 
Introduce Project Management
Introduce Project ManagementIntroduce Project Management
Introduce Project Management
guest90bddb
 
Smart project management - Best Practices to Manage Project effectively
Smart project management - Best Practices to Manage Project effectivelySmart project management - Best Practices to Manage Project effectively
Smart project management - Best Practices to Manage Project effectively
Chetan Khanzode
 
Project Communications Management
Project Communications ManagementProject Communications Management
Project Communications Management
Andersson Lujan Ojeda
 
Project Communications Management - PMBOK6
Project Communications Management - PMBOK6Project Communications Management - PMBOK6
Project Communications Management - PMBOK6
Agus Suhanto
 
Project management communication
Project management communicationProject management communication
Project management communication
laksha vijayaratnam
 
Project communications management PMBOK Sixth Edition
Project communications management  PMBOK Sixth EditionProject communications management  PMBOK Sixth Edition
Project communications management PMBOK Sixth Edition
Dr. Pankaj Sharma PgMP,PMP,PMI-ACP, LSSMBB
 
Project Stakeholder Management - PMBOK6
Project Stakeholder Management - PMBOK6Project Stakeholder Management - PMBOK6
Project Stakeholder Management - PMBOK6
Agus Suhanto
 
Pmp stakeholder chapter 13
Pmp stakeholder chapter 13Pmp stakeholder chapter 13
Pmp stakeholder chapter 13
Ahmed Elshaboury,PMP,LEED GA
 
Project Communications Management - Information Technology
Project Communications Management - Information TechnologyProject Communications Management - Information Technology
Project Communications Management - Information Technology
Ishan Parekh
 
Project management
Project managementProject management
Project management
Cygnet Infotech Pvt. Ltd.
 
Brief introduction to project management and project management tools
Brief introduction to project management and project management toolsBrief introduction to project management and project management tools
Brief introduction to project management and project management tools
Nathan Petralia
 
Communications Management Presentation
Communications Management PresentationCommunications Management Presentation
Communications Management Presentation
brianbish10795
 
Project stakeholders
Project stakeholdersProject stakeholders
Project communications management (PMBOK 5th Edition)
Project communications management (PMBOK 5th Edition)Project communications management (PMBOK 5th Edition)
Project communications management (PMBOK 5th Edition)
pankajsh10
 
Pmp chap13 - project stakeholder management details
Pmp chap13 - project stakeholder management detailsPmp chap13 - project stakeholder management details
Pmp chap13 - project stakeholder management details
Anand Bobade
 

What's hot (20)

11. Project Communication Management
11. Project Communication Management11. Project Communication Management
11. Project Communication Management
 
Project stakeholder Management PMBOK Sixth
Project stakeholder Management PMBOK SixthProject stakeholder Management PMBOK Sixth
Project stakeholder Management PMBOK Sixth
 
PMP Chap 10 - Project Communication Management Details
PMP  Chap 10 - Project Communication Management DetailsPMP  Chap 10 - Project Communication Management Details
PMP Chap 10 - Project Communication Management Details
 
PMP Training - 10 project communication management
PMP Training - 10 project communication managementPMP Training - 10 project communication management
PMP Training - 10 project communication management
 
PMP_Project Stakeholder Management
PMP_Project Stakeholder ManagementPMP_Project Stakeholder Management
PMP_Project Stakeholder Management
 
Introduce Project Management
Introduce Project ManagementIntroduce Project Management
Introduce Project Management
 
Smart project management - Best Practices to Manage Project effectively
Smart project management - Best Practices to Manage Project effectivelySmart project management - Best Practices to Manage Project effectively
Smart project management - Best Practices to Manage Project effectively
 
Project Communications Management
Project Communications ManagementProject Communications Management
Project Communications Management
 
Project Communications Management - PMBOK6
Project Communications Management - PMBOK6Project Communications Management - PMBOK6
Project Communications Management - PMBOK6
 
Project management communication
Project management communicationProject management communication
Project management communication
 
Project communications management PMBOK Sixth Edition
Project communications management  PMBOK Sixth EditionProject communications management  PMBOK Sixth Edition
Project communications management PMBOK Sixth Edition
 
Project Stakeholder Management - PMBOK6
Project Stakeholder Management - PMBOK6Project Stakeholder Management - PMBOK6
Project Stakeholder Management - PMBOK6
 
Pmp stakeholder chapter 13
Pmp stakeholder chapter 13Pmp stakeholder chapter 13
Pmp stakeholder chapter 13
 
Project Communications Management - Information Technology
Project Communications Management - Information TechnologyProject Communications Management - Information Technology
Project Communications Management - Information Technology
 
Project management
Project managementProject management
Project management
 
Brief introduction to project management and project management tools
Brief introduction to project management and project management toolsBrief introduction to project management and project management tools
Brief introduction to project management and project management tools
 
Communications Management Presentation
Communications Management PresentationCommunications Management Presentation
Communications Management Presentation
 
Project stakeholders
Project stakeholdersProject stakeholders
Project stakeholders
 
Project communications management (PMBOK 5th Edition)
Project communications management (PMBOK 5th Edition)Project communications management (PMBOK 5th Edition)
Project communications management (PMBOK 5th Edition)
 
Pmp chap13 - project stakeholder management details
Pmp chap13 - project stakeholder management detailsPmp chap13 - project stakeholder management details
Pmp chap13 - project stakeholder management details
 

Similar to Project communication management

Online PMP Training Material for PMP Exam - Communications Management Knowled...
Online PMP Training Material for PMP Exam - Communications Management Knowled...Online PMP Training Material for PMP Exam - Communications Management Knowled...
Online PMP Training Material for PMP Exam - Communications Management Knowled...
GlobalSkillup
 
Online PMP Training Material for PMP Exam - StakeholderManagement Knowledge Area
Online PMP Training Material for PMP Exam - StakeholderManagement Knowledge AreaOnline PMP Training Material for PMP Exam - StakeholderManagement Knowledge Area
Online PMP Training Material for PMP Exam - StakeholderManagement Knowledge Area
GlobalSkillup
 
10.2 Manage Communication
10.2 Manage Communication10.2 Manage Communication
10.2 Manage Communication
DavidMcLachlan1
 
Improving IT Project Communication
Improving IT Project CommunicationImproving IT Project Communication
Improving IT Project Communication
arshriz
 
Communication Management by Avinash Khirwar
Communication Management by Avinash KhirwarCommunication Management by Avinash Khirwar
Communication Management by Avinash Khirwar
PriyashaShukla
 
10.0 Project Communications Management Overview
10.0 Project Communications Management Overview10.0 Project Communications Management Overview
10.0 Project Communications Management Overview
DavidMcLachlan1
 
10.1 Plan Communication Management
10.1 Plan Communication Management10.1 Plan Communication Management
10.1 Plan Communication Management
DavidMcLachlan1
 
10.1 Plan Communication Management
10.1 Plan Communication Management10.1 Plan Communication Management
10.1 Plan Communication Management
DavidMcLachlan1
 
Project management
Project managementProject management
Project management
Biswa Prusty
 
Project Management.pdf
Project Management.pdfProject Management.pdf
Project Management.pdf
TEWMAGAZINE
 
Communication planning
Communication planningCommunication planning
Communication planning
Somashekar S.M
 
project management concepts
project management conceptsproject management concepts
project management concepts
Aswin prakash i , Xantus Technologies
 
samrus 1.docx
samrus 1.docxsamrus 1.docx
samrus 1.docx
KiyaMama
 
Project Management Foundations Series Course 103 - Project Stakeholder Manage...
Project Management Foundations Series Course 103 - Project Stakeholder Manage...Project Management Foundations Series Course 103 - Project Stakeholder Manage...
Project Management Foundations Series Course 103 - Project Stakeholder Manage...
Think For A Change
 
Project Management-Concept & Case Study.pptx
Project Management-Concept & Case Study.pptxProject Management-Concept & Case Study.pptx
Project Management-Concept & Case Study.pptx
amit229530
 
How to Master Stakeholder Analysis: A Crucial Skill for Project Managers
How to Master Stakeholder Analysis: A Crucial Skill for Project ManagersHow to Master Stakeholder Analysis: A Crucial Skill for Project Managers
How to Master Stakeholder Analysis: A Crucial Skill for Project Managers
MindCypress .
 
PMBOK 5th Planning Process Group Part One
PMBOK 5th Planning Process Group Part OnePMBOK 5th Planning Process Group Part One
PMBOK 5th Planning Process Group Part One
Hossam Maghrabi
 
10.3 Monitor Communication
10.3 Monitor Communication10.3 Monitor Communication
10.3 Monitor Communication
DavidMcLachlan1
 
Communications Management PlanProject NameTable of Contents.docx
Communications Management PlanProject NameTable of Contents.docxCommunications Management PlanProject NameTable of Contents.docx
Communications Management PlanProject NameTable of Contents.docx
clarebernice
 
Cs244 w10ch1
Cs244 w10ch1Cs244 w10ch1
Cs244 w10ch1
Danniel Butler
 

Similar to Project communication management (20)

Online PMP Training Material for PMP Exam - Communications Management Knowled...
Online PMP Training Material for PMP Exam - Communications Management Knowled...Online PMP Training Material for PMP Exam - Communications Management Knowled...
Online PMP Training Material for PMP Exam - Communications Management Knowled...
 
Online PMP Training Material for PMP Exam - StakeholderManagement Knowledge Area
Online PMP Training Material for PMP Exam - StakeholderManagement Knowledge AreaOnline PMP Training Material for PMP Exam - StakeholderManagement Knowledge Area
Online PMP Training Material for PMP Exam - StakeholderManagement Knowledge Area
 
10.2 Manage Communication
10.2 Manage Communication10.2 Manage Communication
10.2 Manage Communication
 
Improving IT Project Communication
Improving IT Project CommunicationImproving IT Project Communication
Improving IT Project Communication
 
Communication Management by Avinash Khirwar
Communication Management by Avinash KhirwarCommunication Management by Avinash Khirwar
Communication Management by Avinash Khirwar
 
10.0 Project Communications Management Overview
10.0 Project Communications Management Overview10.0 Project Communications Management Overview
10.0 Project Communications Management Overview
 
10.1 Plan Communication Management
10.1 Plan Communication Management10.1 Plan Communication Management
10.1 Plan Communication Management
 
10.1 Plan Communication Management
10.1 Plan Communication Management10.1 Plan Communication Management
10.1 Plan Communication Management
 
Project management
Project managementProject management
Project management
 
Project Management.pdf
Project Management.pdfProject Management.pdf
Project Management.pdf
 
Communication planning
Communication planningCommunication planning
Communication planning
 
project management concepts
project management conceptsproject management concepts
project management concepts
 
samrus 1.docx
samrus 1.docxsamrus 1.docx
samrus 1.docx
 
Project Management Foundations Series Course 103 - Project Stakeholder Manage...
Project Management Foundations Series Course 103 - Project Stakeholder Manage...Project Management Foundations Series Course 103 - Project Stakeholder Manage...
Project Management Foundations Series Course 103 - Project Stakeholder Manage...
 
Project Management-Concept & Case Study.pptx
Project Management-Concept & Case Study.pptxProject Management-Concept & Case Study.pptx
Project Management-Concept & Case Study.pptx
 
How to Master Stakeholder Analysis: A Crucial Skill for Project Managers
How to Master Stakeholder Analysis: A Crucial Skill for Project ManagersHow to Master Stakeholder Analysis: A Crucial Skill for Project Managers
How to Master Stakeholder Analysis: A Crucial Skill for Project Managers
 
PMBOK 5th Planning Process Group Part One
PMBOK 5th Planning Process Group Part OnePMBOK 5th Planning Process Group Part One
PMBOK 5th Planning Process Group Part One
 
10.3 Monitor Communication
10.3 Monitor Communication10.3 Monitor Communication
10.3 Monitor Communication
 
Communications Management PlanProject NameTable of Contents.docx
Communications Management PlanProject NameTable of Contents.docxCommunications Management PlanProject NameTable of Contents.docx
Communications Management PlanProject NameTable of Contents.docx
 
Cs244 w10ch1
Cs244 w10ch1Cs244 w10ch1
Cs244 w10ch1
 

Recently uploaded

Strategy for E-Types - Strategy Formulation.pptx
Strategy for E-Types - Strategy Formulation.pptxStrategy for E-Types - Strategy Formulation.pptx
Strategy for E-Types - Strategy Formulation.pptx
KarthikRaghu8
 
Stuart Wilson the teams I have led - 2024
Stuart Wilson the teams I have led - 2024Stuart Wilson the teams I have led - 2024
Stuart Wilson the teams I have led - 2024
stuwilson.co.uk
 
Integrity in leadership builds trust by ensuring consistency between words an...
Integrity in leadership builds trust by ensuring consistency between words an...Integrity in leadership builds trust by ensuring consistency between words an...
Integrity in leadership builds trust by ensuring consistency between words an...
Ram V Chary
 
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Dr. Nazrul Islam
 
原版制作(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单一模一样
原版制作(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单一模一样原版制作(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单一模一样
原版制作(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单一模一样
tdt5v4b
 
Risk-Management-presentation for cooperatives
Risk-Management-presentation for cooperativesRisk-Management-presentation for cooperatives
Risk-Management-presentation for cooperatives
bernanbumatay1
 
Strategic Org Design with Org Topologies™
Strategic Org Design with Org Topologies™Strategic Org Design with Org Topologies™
Strategic Org Design with Org Topologies™
Alexey Krivitsky
 
W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...
W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...
W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...
William (Bill) H. Bender, FCSI
 
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
dsnow9802
 
一比一原版(QU毕业证)皇后大学毕业证如何办理
一比一原版(QU毕业证)皇后大学毕业证如何办理一比一原版(QU毕业证)皇后大学毕业证如何办理
一比一原版(QU毕业证)皇后大学毕业证如何办理
8p28uk6g
 
Chart--Time Management.pdf How to time is spent
Chart--Time Management.pdf How to time is spentChart--Time Management.pdf How to time is spent
Chart--Time Management.pdf How to time is spent
spandane
 
Employment Practices Regulation and Multinational Corporations
Employment PracticesRegulation and Multinational CorporationsEmployment PracticesRegulation and Multinational Corporations
Employment Practices Regulation and Multinational Corporations
RoopaTemkar
 
Credit Management training seminar power point presentation
Credit Management training seminar power point presentationCredit Management training seminar power point presentation
Credit Management training seminar power point presentation
bernanbumatay1
 
innovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptxinnovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptx
TulsiDhidhi1
 
在线办理(Murdoch毕业证书)莫道克大学毕业证电子版成绩单一模一样
在线办理(Murdoch毕业证书)莫道克大学毕业证电子版成绩单一模一样在线办理(Murdoch毕业证书)莫道克大学毕业证电子版成绩单一模一样
在线办理(Murdoch毕业证书)莫道克大学毕业证电子版成绩单一模一样
tdt5v4b
 
在线办理(UVic毕业证书)维多利亚大学毕业证录取通知书一模一样
在线办理(UVic毕业证书)维多利亚大学毕业证录取通知书一模一样在线办理(UVic毕业证书)维多利亚大学毕业证录取通知书一模一样
在线办理(UVic毕业证书)维多利亚大学毕业证录取通知书一模一样
tdt5v4b
 
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptxGanpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
GanpatiKumarChoudhar
 
Resource-mobilization-guide-for-community-based-organizations1.pdf
Resource-mobilization-guide-for-community-based-organizations1.pdfResource-mobilization-guide-for-community-based-organizations1.pdf
Resource-mobilization-guide-for-community-based-organizations1.pdf
FeteneA
 
12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve
Pierre E. NEIS
 
Credit-Management seminar for cooperative power point presentation
Credit-Management seminar for cooperative power point presentationCredit-Management seminar for cooperative power point presentation
Credit-Management seminar for cooperative power point presentation
bernanbumatay1
 

Recently uploaded (20)

Strategy for E-Types - Strategy Formulation.pptx
Strategy for E-Types - Strategy Formulation.pptxStrategy for E-Types - Strategy Formulation.pptx
Strategy for E-Types - Strategy Formulation.pptx
 
Stuart Wilson the teams I have led - 2024
Stuart Wilson the teams I have led - 2024Stuart Wilson the teams I have led - 2024
Stuart Wilson the teams I have led - 2024
 
Integrity in leadership builds trust by ensuring consistency between words an...
Integrity in leadership builds trust by ensuring consistency between words an...Integrity in leadership builds trust by ensuring consistency between words an...
Integrity in leadership builds trust by ensuring consistency between words an...
 
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
Impact of Effective Performance Appraisal Systems on Employee Motivation and ...
 
原版制作(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单一模一样
原版制作(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单一模一样原版制作(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单一模一样
原版制作(CDU毕业证书)查尔斯达尔文大学毕业证PDF成绩单一模一样
 
Risk-Management-presentation for cooperatives
Risk-Management-presentation for cooperativesRisk-Management-presentation for cooperatives
Risk-Management-presentation for cooperatives
 
Strategic Org Design with Org Topologies™
Strategic Org Design with Org Topologies™Strategic Org Design with Org Topologies™
Strategic Org Design with Org Topologies™
 
W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...
W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...
W.H.Bender Quote 66 - ServPoints Sequence of Service™ should be Identified fo...
 
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
Colby Hobson: Residential Construction Leader Building a Solid Reputation Thr...
 
一比一原版(QU毕业证)皇后大学毕业证如何办理
一比一原版(QU毕业证)皇后大学毕业证如何办理一比一原版(QU毕业证)皇后大学毕业证如何办理
一比一原版(QU毕业证)皇后大学毕业证如何办理
 
Chart--Time Management.pdf How to time is spent
Chart--Time Management.pdf How to time is spentChart--Time Management.pdf How to time is spent
Chart--Time Management.pdf How to time is spent
 
Employment Practices Regulation and Multinational Corporations
Employment PracticesRegulation and Multinational CorporationsEmployment PracticesRegulation and Multinational Corporations
Employment Practices Regulation and Multinational Corporations
 
Credit Management training seminar power point presentation
Credit Management training seminar power point presentationCredit Management training seminar power point presentation
Credit Management training seminar power point presentation
 
innovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptxinnovation in nursing practice, education and management.pptx
innovation in nursing practice, education and management.pptx
 
在线办理(Murdoch毕业证书)莫道克大学毕业证电子版成绩单一模一样
在线办理(Murdoch毕业证书)莫道克大学毕业证电子版成绩单一模一样在线办理(Murdoch毕业证书)莫道克大学毕业证电子版成绩单一模一样
在线办理(Murdoch毕业证书)莫道克大学毕业证电子版成绩单一模一样
 
在线办理(UVic毕业证书)维多利亚大学毕业证录取通知书一模一样
在线办理(UVic毕业证书)维多利亚大学毕业证录取通知书一模一样在线办理(UVic毕业证书)维多利亚大学毕业证录取通知书一模一样
在线办理(UVic毕业证书)维多利亚大学毕业证录取通知书一模一样
 
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptxGanpati Kumar Choudhary Indian Ethos PPT.pptx
Ganpati Kumar Choudhary Indian Ethos PPT.pptx
 
Resource-mobilization-guide-for-community-based-organizations1.pdf
Resource-mobilization-guide-for-community-based-organizations1.pdfResource-mobilization-guide-for-community-based-organizations1.pdf
Resource-mobilization-guide-for-community-based-organizations1.pdf
 
12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve12 steps to transform your organization into the agile org you deserve
12 steps to transform your organization into the agile org you deserve
 
Credit-Management seminar for cooperative power point presentation
Credit-Management seminar for cooperative power point presentationCredit-Management seminar for cooperative power point presentation
Credit-Management seminar for cooperative power point presentation
 

Project communication management

  • 2. Project Communications Management includes the processes necessary to ensure that the information needs of the project and its stakeholders are met through development of artifacts and implementation of activities designed to achieve effective information exchange. Project Communications Management consists of two parts. The first part is developing a strategy to ensure communication is effective for stakeholders. The second part is implementing the communication strategy.
  • 3.
  • 5. PROJECT COMMUNICATION MANAGEMENT COURSE Mendelows Matrix – Power/Influence/Interest Grid
  • 6.
  • 7. PROJECT COMMUNICATION MANAGEMENT COURSE • Interactive communication • Push communication • Pull communication
  • 8. PROJECT COMMUNICATION MANAGEMENT COURSE • If a Project Manager has 24 Stakeholders, how many communication channels are there?
  • 9. PROJECT COMMUNICATION MANAGEMENT COURSE Communication Skills Listening actively. Awareness of cultural and personal differences. Identifying, setting, and managing stakeholder expectations. Negotiating with stakeholders reduces the existence of conflicting expectations among the stakeholder community. Enhancement of skills. Enhancing the skills of all team members in the following activities: Persuading | Motivating |Coaching | Negotiating | Resolving conflict
  • 10. PROJECT COMMUNICATION MANAGEMENT COURSE Project Meetings • Stakeholders coming together for the purpose of resolving problems or making decisions. • Formal gathering with a prearranged time, place, and agenda. • Typical meetings begin with a defined list of issues to be discussed, which are circulated in advance with minutes and other information documented specifically for the meeting.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Manage Communications is the process of ensuring timely and appropriate collection, creation, distribution, storage, retrieval, management, monitoring, and the ultimate disposition of project information. The key benefit of this process is that it enables an efficient and effective information flow between the project team and the stakeholders. This process is performed throughout the project.
  • 16.
  • 17. Techniques and considerations for effective communications management include but are not limited to:
  • 18. Monitor Communications is the process of ensuring the information needs of the project and its stakeholders are met. The key benefit of this process is the optimal information flow as defined in the communications management plan and the stakeholder engagement plan. This process is performed throughout the project.

Editor's Notes

  1. Charter – Stakeholder List | Communication styles assessment – analyse & resolve poor engagement | Political awareness – power relationships| Cultural awareness – diversity respect