Lyn Anthony-Calhoun is a human resources professional with over 10 years of experience in office management and human resources for private sector organizations. She has a background in meeting facilitation, OSHA compliance, expense management, event planning, performance reviews, policies and procedures, technology, and vendor relationships. Currently, she works as a Business Manager for Promise Dental in Nashville, TN where her responsibilities include updating HR policies and manuals, employee relations, analyzing practice performance, meeting planning, and ensuring regulatory compliance.

1. Lyn Anthony-Calhoun
1000 Canter Bend
Bogart, GA 30622
615-870-7886  plynanth@msn.com
Human Resources Professional
Comprehensive experience in office management and human resources for organizations in the private
sector seeking increased efficiency, service levels and performance. Over 10 years in providing
executive-level support and an extensive background in communicating and interacting with customers
and patients.
CORE COMPETENCIES
Meeting Facilitation  OSHA Compliance  Expense Inventory  Travel Logistics  Event Planning
Performance Appraisals  Policies and Procedures  Expense Reports  Hardware and Software
Technology  Marketing Strategies  Profit Reports  Vendor Relationship Management
Medical File Maintenance  Marketing and Promotional Materials  Vendor Relationship Oversight
EXPERIENCES AND ACHIEVEMENTS
PROMISE DENTAL, Nashville, TN 2012 – Current
Business Manager / Office Manager
 Review, maintain and update the Human Resources online handbook and policy and procedures
manuals as necessary, communicating changes and updates to the workforce and providing
training when appropriate
 Serve as contact for employees for performance management and employee relations issues
 Analyze monthly key performance indicators and implement improvements for the financial
health of the practice
 Provide logistics and management of travel and meeting arrangements
 Prepare and edit correspondence, reports and presentations
 Manage daily office for busy practice and conduct bi-monthly staff meetings
 Hire and supervise the work of employees and provide performance appraisals
 Address patient and staff inquiries and complaints
 Ensure compliance with OSHA and record-keeping guidelines
 Control the expense inventory
HEARTLAND DENTAL CENTER, Antioch, TN 2010 – 2012
Business Administrator
 Facilitated daily meetings with staff to review policies, procedures and workload
 Assisted doctors in the preparation of correspondence and promotional advertisements to
engage the community in brand recognition and customer retention efforts
 Managed patient records, updating information when necessary
 Provided educational resources to patients regarding best practices in dental care
 Maintained and distributed monthly reports and maintained expense reports
 Processed insurance claims and coordinated with providers prior to bill submittal
 Managed logistics for practice, including scheduling doctors’ appointments and coordinating any
necessary travel arrangements
ADVANTAGE DENTAL CENTER, Antioch, TN 2005 – 2010
Assistant Manager
 Entered insurance information and maintained quality assurance of patient records
 Responsible for maintaining knowledge of current computer and software technology in order to
provide the best technical support for desktop users
 Generated monthly statements and processed insurance claims
 Maintained program files and credentials

2. LYN ANTHONY-CALHOUN Resume, Page 2
FAES USA, INC., Franklin, TN 1999 – 2004
Administrative / Sales Assistant
 Assisted general manager and other managers in providing excellence in administrative support
 Provided monthly profit reports, tracking returned customer merchandise and reporting on key
performance indicators
 Negotiated sales orders with a focus on controlling costs; managed inventory
 Managed logistics in the preparation and scheduling of shipments
 Built and maintained relationships with third-party vendors to negotiate lowest costs available
 Arranged all importing and exporting with freight companies
 Coordinated business travel and social activities
EDUCATION
Bachelor of Science, Organizational Management
Oakwood College, Huntsville, AL
Associate of Science, Business
Virginia College, Huntsville, AL