Tori Terral is seeking a position as a dental assistant with her upbeat personality and training. She has a certification as a Registered Dental Assistant from Dental Staff School of Tennessee with additional certifications in radiology, safety, coronal polishing, and nitrous oxide monitoring. Her previous experience includes working part-time as an RDA at Perfect Smiles Dental in Smyrna, TN and internships at two dental offices. She also has extensive customer service experience in retail and other fields.

1. TORI TERRAL
205 Hazelwood Drive, Lot 9 | Smyrna, TN 37167
(615) 627-8928 | toriterral@yahoo.com
OBJECTIVE
I am a career minded individual with an outgoing personality, seeking a position as a Dental Assistant in a
successful office where I can utilize my training and help provide quality patient care. I am an upbeat, flexible
individual who genuinely enjoys change and new initiatives.
EDUCATION
DENTAL STAFF SCHOOL OF TENNESSEE,Franklin, TN Certification Received May 2014
 RDA, Registered Dental Assistant Certification
 Radiology and Safety Certification
 CPR Certification
● Coronal Polishing Certification
PROFESSIONAL EXPERIENCE
PERFECT SMILES DENTAL, SMYRNA, TN JULY 2014- NOVEMBER 2014
PART-TIME R.D.A
General Duties: General chairside assistant, hygiene assistant, dental radiology, scheduling patients,
explaining treatment plans, temporary fabrication, impressions, making models, and disinfecting/sterilization.
SNODGRASS & KING,MURFEESBORO, TN March 2014 – April 2014
Internship (26 hours)
AFFORDABLE DENTURES & IMPLANTS May 8, 2014
Internship (6hours)
PUBLIX, MURFREESBORO, TN April 2009 – 2014
Customer Service
 Money transfers via Western Union, money orders, lottery ticket orders, cigarette orders, cash
handling, open and close front line, shift leader, train new employees, perform payroll duties, and
handling of safe.
 Ordered stock for entire store. Unloaded trucks and stocked shelves. Dynamic track record of
increasing profits, reducing costs, inventory, and shrink. Leader toward others.
 Part of an Award – Winning Team for Excellence in Superior Customer Service.
DEPARTMENT OF HUMAN RESOURCES,NASHVILLE,TN February 2008 –February 2009
Customer Service
 Front desk intake, HIPAA Laws, processing applications, preparing for caseworker, eligibility for
food stamps, Families First, set appointments, filling and organizational skills.
SEARS,FRANKLIN,TN May 2007 – February 2008
Customer Service
 Worked in electronics department assisting customers with knowledge of current and updated
information on TV’s, home entertainment systems, and cashier.
TT’S CLOSEOUT,NASHVILLE TN January 2005 – May 2007

2. Owner/Operator
 Ran wholesale merchandising business, purchased inventory, communicated with suppliers,
bookkeeping.
BLACKBURN & MCCUNE, PLLC, NASHVILLE,TN April 2004 – December 2004
Customer Service Representative and File Clerk
 Answered incoming calls assisting re-paid legal members, maintained file room, processed
incoming and outgoing mail, made copies, and prepared al lettersfor mailing, and notified
members of referral attorney information.
Other Certifications
• Sealant Certification
• Nitrous Oxide Monitoring Certification, December,2014
REFERENCES
 Dawn Bowen, RDH – President, Dental Staff School of Tennessee (615) 707-2513
 Stayce Brecht, Team Leader, Publix, (615) 785-8369
 Patrina Fletcher, Case Worker, Department of Human Services – (615) 653-6844