DC Resume
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Linda Donahoo has over 30 years of experience in administrative roles, most recently as the front office administrator for a busy dental practice. She handles all administrative tasks including scheduling, billing, and insurance claims. Previously she held similar roles at other dental practices and also worked in customer service, teaching, and secretarial roles. She has strong computer skills and praised for her work ethic, attention to detail, and customer service abilities.
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Jeannette Juston has over 25 years of experience in management, business administration, and customer service. She is bilingual in Spanish and English and has expertise in cultural nuances. Most recently, she worked at Tele-Interpreters/Coto Global Solutions where she managed over 500 employees as an interpreter liaison. Previously, she was a manager at BOD Ventures where she oversaw event planning, hiring, and company policies. She also served as an interpreter/translator supervisor at the Office of Appeals of South Florida, handling hiring, training, and scheduling for multiple language interpreters.
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Felicia Fort is a recent graduate with a bachelor's degree in human services seeking a position in the social service field. She has 15 years of experience working with diverse populations in various capacities, including assisting children in school and with life experiences. Her skills include strong verbal and written communication, problem solving, computer proficiency, customer service, office administration, and supervisory experience in food service and non-profit organizations. She believes her education and experience would make her a valuable asset to a social service agency.
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Pamella Petroelje has over 10 years of experience in office administration and customer service roles. She has strong skills in office management, data management, bookkeeping, and providing excellent customer service. Her background includes roles as an administrative assistant for Habitat for Humanity, a senior administrative assistant for a school district, an office manager for a charter school, and a customer service representative for a bank. She is proficient in Microsoft Office, database systems, and electronic medical records.
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Jennyfer Gonzalez is a highly motivated individual with a certificate in Business Office Administration from UEI in Fresno, CA. She has experience as an Office Assistant Extern at Prospice Medical Group and has held positions as a Packing Inspector at Wawona Frozen Foods and Cashier at a Sea Food Company. Gonzalez is focused on providing quality customer service and has strong communication, computer, and bilingual skills.
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Marco Acosta is a recent college graduate seeking a new position. He has experience as a dishroom coordinator and stock associate. He has strong communication, time management, and responsibility skills. He is comfortable working independently or as part of a team. He has a bachelor's degree in cognitive science and is fluent in Spanish and computer programs like Microsoft Office and Google Apps.
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Felicia Fort is a recent graduate with a bachelor's degree in human services seeking a position in the social service field. She has 15 years of experience working with diverse populations in various capacities, including assisting children in school and with life experiences. Her skills include strong verbal and written communication, problem solving, computer proficiency, customer service, office administration, and supervisory experience in food service and non-profit organizations. She believes her education and experience would make her a valuable asset to a social service agency.
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Jessica Gordon is seeking an exciting position with a growing company. She has over 10 years of experience in customer service, general office operations, and management. Her most recent role was as a level 3 personal banker at First Convenience Bank, where she processed new accounts, utilized various software programs, and ensured security compliance. She is pursuing a career in administration with skills in interpersonal communication, data entry, and computer programs like Microsoft Office.
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Marco Acosta is a recent college graduate seeking a new position. He has experience as a dishroom coordinator and stock associate. He has strong communication, time management, and responsibility skills. He is comfortable working independently or as part of a team. He has a bachelor's degree in cognitive science and is fluent in Spanish and computer programs like Microsoft Office and Google Apps.
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DC Resume
- 1. LINDA DONAHOO 159 S. PleasantGrove Blvd., #16, PleasantGrove, UT 84062 Telephone: 801-358-1880 E-mail: ldonahoo@gmail.com ________________________________________________________________________________________________________________________ EXECUTIVE SUMMARY An intelligent,capable,and hard-workingindividual with a proven ability to excel in demanding environments. A swift learner, committed to providingintegrity,consistency, accuracy,and attention to detail in the workplace. EXPERIENCE Front Office Administrator, UC Dental Center, Orem, UT 2015 – Current Administrator for a busy, multi-doctor practice, where multi-tasking, attentionto detail, organizationalskills, andclient satisfaction are imperative. Dutiesare extensive, and include checking patients inandout, answeringphones, scheduling appointments, account reconciliation, verifyinginsurance benefits, submitting insurance claims, enteringinsurance andpatient payments, preparing dailyand monthlyfinancial reports, checkingaccount adjustments andpayment distribution, andall other tasks relatedto the efficient managing of a successful dental practice. Highlyproficient inDentrix, a dental office managerialsoftware program. Front Office Administrator, Matthews Dental Group, Provo, Utah 2007 – 2015 Administrator for a busy, multi-doctor practice, where multi-tasking, attentionto detail, organizationalskills, andclient satisfaction were imperative. Duties includedsubmittinginsurance claims, recordingpatient andinsurance payments, generatingbillingstatements, generating end-of-dayand monthlyreports, greeting patients, schedulingappointments, filing, typingof letters anddocuments, patient check-outs, andall other tasks related to the efficient managing of a successful dental practice. Highlyproficient inPattersonEagleSoft, a dental office managerialsoftware program. Praisedbyemployers for extraordinaryspeedinlearningthe dentalindustryandrecognizedfor the rapidacquisitionof expertise in managerialskillsdespite being hiredwithminimal experience inthe field. Acknowledged byDr. GaryL. Matthews as being part of the best front office team (two-person team)he had employedin his forty-five year career. Assistant Manager, I-Satellite, Provo, Utah 2005 – 2007 Worked withpotentialandexistingDishNetworksatellite televisioncustomers in a sales andcustomer service capacity. Promoted frombasic call center employee to assistant manager withina matter of months due to exceptional performance andcustomer service capabilities. Trainednew employees. Consistentlynumber one incall center for sales production, along with the lowest number of customer cancellations. ESL (English to Speakers of Other Languages) Teacher/Reading Tutor, Provo School District, Provo, Utah 1996 – 2005 Taught Englishas a Second Language classesto K – 6 grade students. IndividuallyinstructedK – 6 grade English-speaking students in readingandwriting. Organized yearlyInternational Day, showcasingdifferent cultures to parents, students, andfaculty. Lead Department Secretary, Department of Agronomy & Horticulture, Brigham Young University, Provo, UT 1985 - 1987 Performedallsecretarial duties for department chairmanas wellas all nine department facultymembers, includingdata entry, typing manuscripts and publishedpapers, filing, bookkeeping, making travel arrangements, processingmail, and answering multi-lined telephones. Worked withstudents to helpthemcomplete departmental requirements for graduation. Executive Assistant, Orem Chamber of Commerce, Orem, Utah 1983 – 1985 Performedallgeneral secretarial duties. Worked extensivelywith communitymerchants to helppromote their businesses. Answeredquestions from the general public regarding the community. Organized ribbon-cuttingceremonies andmonthlycommunitybusiness luncheons andprograms. EDUCATION Brigham Young University, Provo, Utah B.A., 1983, Professional Dance, with special emphasisgivento Secretarial Technology ACCOMPLISHMENTS AND SPECIAL SKILLS Raisedtwo awesome children! Traveledandperformed bothnationallyand internationallywith BrighamYoungUniversity’s International FolkDancer’s Performing Arts team.
- 2. Organized and taught motivational andself-esteem workshops for Native AmericanyouththroughAmericanIndianServices at Brigham Young University. Was a member of California’s MentallyGifted Minors Association. Typing (85 wpm) and fullycompetent withwordprocessing software suchas Microsoft Word. Superior customer service skills andabove-average abilities inworkingwell witha wide varietyof personalitytypes. REFERENCES AVAILABLE UPON REQUEST