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Personality, Perception,
    and Attribution
Variables Influencing
            Individual Behavior
          P
   The Person
• Skills & abilities                     E
                                    The Environment
   • Personality                      • Organization
  • Perceptions                        • Work group
     • Attitudes                           • Job
       •Values                        • Personal life
       • Ethics


                        B
                        Behavior
                       B = f(P,E)
Propositions of
           Interactional Psychology
∗ Behavior—function of a continuous, multi-directional
  interaction between person and situation
∗ Person—active in process
  ∗ Changed by situations
  ∗ Changes situations
∗ People vary in many characteristics
∗ Two situational interpretations
  ∗ The objective situation
  ∗ Person’s subjective view of the situation
Definition of Personality

Personality - A relatively stable set of characteristics that
  influences an individual’s behavior
Personality Theories

Trait Theory - understand individuals by breaking down
  behavior patterns into observable traits
Psychodynamic Theory - emphasizes the unconscious
  determinants of behavior
Humanistic Theory - emphasizes individual growth and
  improvement
Integrative Approach - describes personality as a
  composite of an individual’s psychological processes
Big Five Personality Traits

Extraversion        Gregarious, assertive,
                    sociable
Agreeableness       Cooperative, warm,
                    agreeable
Conscientiousness Hardworking, organized,
                    dependable
Emotional stability Calm, self-confidant, cool
Openness to                                                       Creative, curious,
experience                                                        cultured

 Sources: P. T. Costa and R. R. McCrae, The NEO-PI Personality Inventory (Odessa, Fla.: Psychological Assessment Resources, 1992); J. F. Salgado, “The
 Five Factor Model of Personality and Job Performance in the European Community,” Journal of Applied Psychology 82 (1997): 30-43.
Personality Characteristics
        in Organizations
           Locus of Control
  Internal                    External
 I control what            People and
happens to me!           circumstances
                         control my fate!
Personality Characteristics
             in Organizations

Self-Efficacy - beliefs and expectations about one’s
 ability to accomplish a specific task effectively

Sources of self-efficacy
    ∗ Prior experiences and prior success
    ∗ Behavior models (observing success)
    ∗ Persuasion
    ∗ Assessment of current physical & emotional
      capabilities
Personality Characteristics
     in Organizations
          Self-Esteem
      Feelings of Self Worth
    Success tends

    self-esteem
    to increase


                       Failure tends
                       to decrease
                       self-esteem
Personality Characteristics
             in Organizations
                   Self-Monitoring
Behavior based on cues from people & situations

∗ High self monitors             ∗ Low self monitors
  ∗ flexible: adjust behavior      ∗ act from internal states
    according to the situation       rather than from
    and the behavior of others       situational cues
  ∗ can appear unpredictable       ∗ show consistency
    & inconsistent                 ∗ less likely to respond to
                                     work group norms or
                                     supervisory feedback
Who Is Most Likely to . . .

Low-self                                      High-self
monitors                                      monitors
                  Get promoted
            Accomplish tasks, meet other’s
             expectations, seek out central       
              positions in social networks

                Change employers                  
                     Self-promote
                Make a job-related
                geographic move
       Demonstrate higher levels of managerial    
       self-awareness; base behavior on other’s
                cues and the situation
Personality Characteristics
           in Organizations
Positive Affect - an individual’s tendency to accentuate the
  positive aspects of oneself, other people, and the world
  in general

Negative Affect - an individual’s tendency to accentuate
 the negative aspects of oneself, other people, and the
 world in general
Personality Characteristics
     in Organizations

             A strong
          situation can
     overwhelm the effects
   of individual personalities
   by providing strong cues
         for appropriate
             behavior
Personality Characteristics
     in Organizations



                   Strong
            personalities
            will dominate
                 in a weak
                  situation
How is Personality Measured?
Projective Test - elicits an individual’s response to abstract
  stimuli
Behavioral Measures - personality assessments that involve
  observing an individual’s behavior in a controlled situation
Self-Report Questionnaire - assessment involving an individual’s
  responses to questions
Myers-Briggs Type Indicator (MBTI) - instrument measuring
  Jung’s theory of individual differences.
Myers-Briggs Type Indicator


∗ Based on Carl Jung’s work
  ∗ People are fundamentally different
  ∗ People are fundamentally alike
  ∗ People have preference combinations for
    extraversion/introversion, perception, judgment
∗ Briggs & Myers developed the MBTI to understand
  individual differences
MBTI Preferences

      Preferences               Represents

Extraversion Introversion         How one
                                re-energizes
  Sensing      Intuiting      How one gathers
                                 information
 Thinking      Feeling        How one makes
                                  decisions
  Judging     Perceiving    How one orients to the
                                 outer world
Social Perception

                    Barriers
• Selective perception     • Projection
• Stereotyping             • Self-fulfilling prophecies
• First-impression error




            Social Perception -
             interpreting information
              about another person
Percei          Social Perception
                                Targ
             ver Ch                           et Chara
   • Fam              a                                  cteristic
          iliarity w racteristics        • Physic
                                                   al appea        s
  • Attitu           ith targ           • Verba             rance
          des/Mo             et                  l commu
 • Self-             od                • Nonve            nication
         Conce                                   rbal cue
• Cogn            pt                   • Intenti          s
         itive str                              ons
                   ucture



                       Social Perception -
                        interpreting information
                         about another person
           Barriers

                    Situational Characteristics
                    • Interaction context
                    • Strength of situational cues
Impression Management

Impression Management – process by which individuals
  try to control the impression others have of them
  ∗   Name dropping
  ∗   Appearance
  ∗   Self-description
  ∗   Flattery
  ∗   Favors
  ∗   Agreement with opinion
Attribution Theory


Attribution theory - explains how individuals pinpoint
  the causes of their own behavior or that of others

Information cues for attribution information gathering
  ∗ consensus
  ∗ distinctiveness
  ∗ consistency
Attribution Biases


Fundamental Attribution Error - tendency
 to make attributions to internal causes
 when focusing on someone else’s behavior

Self-serving Bias - tendency to attribute
 one’s own successes to internal causes and
 one’s failures to external causes

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Personality, perception and attitudes

  • 1. Personality, Perception, and Attribution
  • 2. Variables Influencing Individual Behavior P The Person • Skills & abilities E The Environment • Personality • Organization • Perceptions • Work group • Attitudes • Job •Values • Personal life • Ethics B Behavior B = f(P,E)
  • 3. Propositions of Interactional Psychology ∗ Behavior—function of a continuous, multi-directional interaction between person and situation ∗ Person—active in process ∗ Changed by situations ∗ Changes situations ∗ People vary in many characteristics ∗ Two situational interpretations ∗ The objective situation ∗ Person’s subjective view of the situation
  • 4. Definition of Personality Personality - A relatively stable set of characteristics that influences an individual’s behavior
  • 5. Personality Theories Trait Theory - understand individuals by breaking down behavior patterns into observable traits Psychodynamic Theory - emphasizes the unconscious determinants of behavior Humanistic Theory - emphasizes individual growth and improvement Integrative Approach - describes personality as a composite of an individual’s psychological processes
  • 6. Big Five Personality Traits Extraversion Gregarious, assertive, sociable Agreeableness Cooperative, warm, agreeable Conscientiousness Hardworking, organized, dependable Emotional stability Calm, self-confidant, cool Openness to Creative, curious, experience cultured Sources: P. T. Costa and R. R. McCrae, The NEO-PI Personality Inventory (Odessa, Fla.: Psychological Assessment Resources, 1992); J. F. Salgado, “The Five Factor Model of Personality and Job Performance in the European Community,” Journal of Applied Psychology 82 (1997): 30-43.
  • 7. Personality Characteristics in Organizations Locus of Control Internal External I control what People and happens to me! circumstances control my fate!
  • 8. Personality Characteristics in Organizations Self-Efficacy - beliefs and expectations about one’s ability to accomplish a specific task effectively Sources of self-efficacy ∗ Prior experiences and prior success ∗ Behavior models (observing success) ∗ Persuasion ∗ Assessment of current physical & emotional capabilities
  • 9. Personality Characteristics in Organizations Self-Esteem Feelings of Self Worth Success tends self-esteem to increase Failure tends to decrease self-esteem
  • 10. Personality Characteristics in Organizations Self-Monitoring Behavior based on cues from people & situations ∗ High self monitors ∗ Low self monitors ∗ flexible: adjust behavior ∗ act from internal states according to the situation rather than from and the behavior of others situational cues ∗ can appear unpredictable ∗ show consistency & inconsistent ∗ less likely to respond to work group norms or supervisory feedback
  • 11. Who Is Most Likely to . . . Low-self High-self monitors monitors Get promoted Accomplish tasks, meet other’s expectations, seek out central  positions in social networks Change employers  Self-promote Make a job-related geographic move Demonstrate higher levels of managerial  self-awareness; base behavior on other’s cues and the situation
  • 12. Personality Characteristics in Organizations Positive Affect - an individual’s tendency to accentuate the positive aspects of oneself, other people, and the world in general Negative Affect - an individual’s tendency to accentuate the negative aspects of oneself, other people, and the world in general
  • 13. Personality Characteristics in Organizations A strong situation can overwhelm the effects of individual personalities by providing strong cues for appropriate behavior
  • 14. Personality Characteristics in Organizations Strong personalities will dominate in a weak situation
  • 15. How is Personality Measured? Projective Test - elicits an individual’s response to abstract stimuli Behavioral Measures - personality assessments that involve observing an individual’s behavior in a controlled situation Self-Report Questionnaire - assessment involving an individual’s responses to questions Myers-Briggs Type Indicator (MBTI) - instrument measuring Jung’s theory of individual differences.
  • 16. Myers-Briggs Type Indicator ∗ Based on Carl Jung’s work ∗ People are fundamentally different ∗ People are fundamentally alike ∗ People have preference combinations for extraversion/introversion, perception, judgment ∗ Briggs & Myers developed the MBTI to understand individual differences
  • 17. MBTI Preferences Preferences Represents Extraversion Introversion How one re-energizes Sensing Intuiting How one gathers information Thinking Feeling How one makes decisions Judging Perceiving How one orients to the outer world
  • 18. Social Perception Barriers • Selective perception • Projection • Stereotyping • Self-fulfilling prophecies • First-impression error Social Perception - interpreting information about another person
  • 19. Percei Social Perception Targ ver Ch et Chara • Fam a cteristic iliarity w racteristics • Physic al appea s • Attitu ith targ • Verba rance des/Mo et l commu • Self- od • Nonve nication Conce rbal cue • Cogn pt • Intenti s itive str ons ucture Social Perception - interpreting information about another person Barriers Situational Characteristics • Interaction context • Strength of situational cues
  • 20. Impression Management Impression Management – process by which individuals try to control the impression others have of them ∗ Name dropping ∗ Appearance ∗ Self-description ∗ Flattery ∗ Favors ∗ Agreement with opinion
  • 21. Attribution Theory Attribution theory - explains how individuals pinpoint the causes of their own behavior or that of others Information cues for attribution information gathering ∗ consensus ∗ distinctiveness ∗ consistency
  • 22. Attribution Biases Fundamental Attribution Error - tendency to make attributions to internal causes when focusing on someone else’s behavior Self-serving Bias - tendency to attribute one’s own successes to internal causes and one’s failures to external causes

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