The document discusses individual values, ethics, and the impact of employee behavior on organizational credibility and relationships. It emphasizes the importance of moral principles in guiding actions and preventing unethical behavior while highlighting various personality traits and attitudes that influence work performance. Additionally, it outlines methods for fostering positive attitudes and the significance of effective training and realistic goal-setting for employees.

2. Levels of worth placed by an individual on
various factors

3. What is right or wrong on broad range of issues

4. What is important to an individual

6. Values
Terminal
Goals individuals
would like to
achieve during
their life time
Instrumental
Preferable ways
of behaving

8. Ethos
(Greek)
Ethics

9. Code of moral principles and values that
govern the behaviour of a person or group
with respect to what is right or wrong.
කන්ඩායමක හ ෝ එක් පුද්ගලහයකුහේ ැසිරීම
පාලනයකරන ස රි වැරැද්ද පිළිබඳව සිරතන
ආකාරය තීරණය වන සදාචාරාත්මක සාධක.

11. • Dedication
• Integrity
• Accountability
• Collaboration
• Conduct

12. • How hard an employee works
• How much effort the employee put forward

14. Displaying honest behaviour all the time
An employee who works as a cashier is expected
to balance the drawer at the end of the every
working day.

16. • Showing up when they are scheduled and on
time.
• Not taking advantages of time allotted for
breaks.
• Accepting the responsibility even when things
go wrong

17. • When morale is high and everyone is working
together, success will follow.
• Employees need to be team players.

18. • Treating others with respect.
• Wearing a proper attire
• Using a suitable language.
• Conducting themselves with professionalism.

19. • Legal Issues
• Employee Performance
• Employee Relations
• Company Credibility

20. Legal Issues

21. Employee Performance
• Employees become money-minded.
• Careless work leads to redoing of tasks.

22. Employee Relations
• Lack of ethical behaviour causes tension
among people and it shakes employee
relations.

23. Company Credibility
• If public gets to know that company doesn’t
have good ethics, that business loses
credibility.
• Money can not restore this damage.

24. How to Prevent Unethical Behaviour
• Set realistic goals for employees.(If they fail to
meet unrealistic goals, they stick to unethical
behaviour to achieve them)
• Monitor employees’ performance.(they play
with tasks)
• Properly train employees (untrained
employees make excuses for everything)

26. • A situation in which a difficult choice has to be
made between two different things you could
do.
උභත ෝතකෝටිකය

27. • Situation in which there is a choice to be
made between two options, neither of which
resolves the situation in ethically acceptable
manner.

28. Situation-01
As long as there is poverty in the world, I can
never be rich…As long as diseases are
rampant(මැඩපැවැත්වීමට හනො ැකි), I can never
be healthy…I can never be what I ought to be
until you are what you ought to be.

29. Situation-02
Do you believe it is ethical for companies to
capture personal information about their
website visitors without their consent?

30. Situations of Ethical Dilemma
Situation-03
You tried your best and came out with a creative
solution to control the turnover of your
organization. you shared it with your friend at work.
She makes use of your idea and design another
programme. It is appreciated by your manager
more than your one.
How do you feel…???

31. Write a similar incident which you have
heard or face

32. • Talent
• Interest
• Skills
• Personality

33. Comes from Latin word “Talenta”
marked innate ability
( ඳුනාගත් ස ජ ැකියාවක්)

34. Talents
Music
Drawing
Singing
Writing

35. Interest
“I have an interest in sports”
“She is interested in reading novels”
“My friends have interest on gossips”
A state of curiosity/concern or attention to
something

36. .

37. • The set of characteristics that underline a
relatively stable pattern of behaviour in
response to ideas, objects, or people in the

38. Personality Types
1. Extroversion – බාහිර පරිසරයට/පුද්ගලයන්ට විවෘතබව
• The degree to which a person is sociable, talkative,
assertive and comfortable with interpersonal
relationships
2.Agreeableness – එකගතාවයට පැමිහණන බව
• The degree to which a person is able to get along with
others by being good-natured, cooperative, forgiving,
understanding, and trusting
3. Conscientiousness – දවතින්ම කටයුතු කරන බව
• The degree to which a person is focused on few goals,
thus behaving in the ways that are responsible,
dependable, persistent and achievement oriented.

39. Personality Types
4. Emotional Stability – මානසිරක සමබරතාවය
• The degree to which a person is calm, enthusiastic,
and secure rather than tense, nervous, depressed,
moody and insecure.
5. Openness to experience – විවෘත බව
• The degree to which a person has a broad range of
interest and is imaginative, creative, sensitive and
willing to consider new ideas.

40. The Fifteen Factor Questionnaire Plus
The latest questionnaire built on 50 years of
pioneering research by the psychologist
Ray Cattell.

41. It can be mapped into five factor model
1. Pragmatism – openness
2. Low self-control – high self control
3. Extraversion – introversion
4. Independence – agreeableness
5. Low anxiety – high anxiety

42. An evaluation that predispose a person to act in
a certain way.
යහමකු යම් හදයක් හකහරහි යම් ආකාරයට ැසිරීමට
ඔහුව හ ෝ ඇයව හයොමු කරවන්නා වූ හදයක්.

43. • Cognitive components – (beliefs, opinions,
information)
• Affective components – (Person’s emotions or
feelings about the object of attitude such as
enjoying or hating a job)
• Behavioural components– (Person’s intension to
behave towards the object of the attitude in a
certain way)

44. Formation of Attitudes
Set of values and
beliefs form attitudes

46. Changing attitudes is largely determined by a
person’s belief or the social norms that influence
a person’s intension

47. Change the way you think

48. Change the way you react

49. General Barriers to change Attitudes
Lack of skills
Lack of
positive
attitudes
Fear of rule
breaking
Personal
factors

50. Some Ways to Develop Positive
Attitudes
• Be confident
• Be positive
• Be punctual
• Be patient
• Believe in yourself
• Set goals for yourself and then work hard to
achieve them.
• Get fun out of life- don’t take life too seriously.

51. Questions to Check Positive Attitudes
• Are you willing to learn, no matter how difficult it
is?
• Do you do your best when studying, and try to
improve how you do your work?
• Do you demonstrate enthusiasm in whatever you
say or do?
• Do you welcome challenges, experiment and try
new ideas?
• Do you have a sense of humor by not taking
yourself too seriously