Pamela Welling has 25 years of experience in office administration and human resources for the Canadian Armed Forces, retiring at the rank of Major. She has extensive skills in communication, organization, planning, and coordination from roles such as executive assistant, staff officer, and administrative clerk. Welling seeks a position that leverages her experience in areas like scheduling, record keeping, research, and project support.

1. PAMELA WELLING, CD
47 Pioneer Drive Kemptville, Ontario K0G 1J0
(613) 327-9410, jakecally@hotmail.com
Employment - Virtual Assistant/Freelance Writer
Attentive listener, self-motivated and conscientious professional eager to leverage the experience and
skills gained from 25 years of service in the Canadian Armed Forces. Extensive experience and training
in Public Sector Human Resources and Administration.
Core Competencies:
• Office Administration • Communication • Organization
• Planning • Multitasking • Interpersonal Skills
RELEVANT SKILLS AND EXPERIENCE
Office Administration
• As Executive Assistant, responsible for the 17 Wing Commander’s electronic calendar.
Coordinated scheduling activities with military, business and local stakeholders. Prepared folders
with itineraries, travel documentation, and read-in information. Engaged with Commander’s
direct reports for information passage and scheduling purposes. Acted as the primary point of
contact for all incoming inquiries or meeting requests. Responsible for responding to critical
information requirements during absences.
• As Staff Officer, responsible for teams. Facilitated cross training, evaluations and cared for
others welfare. Accountable for my own and others work. Provided leadership or secretarial
support for annual meetings, teleconferences and planning groups.
• As Administrative Clerk, responsible for maintaining personnel records, booking travel and
initiating and finalizing claims. Attended meetings and drafted meeting notes which indicated
responsible agent for follow-up action. Managed the flow of information by entering and
monitoring correspondence in a departmental tracking system.
Communication
• At the rank of Major, prepared written staff work (briefing notes) on complicated issues to inform
senior managers and subordinate organizations (orders, instructions, emails). Gathered,
interpreted and evaluated policy direction and administrative guidance. Sought clarification as
required. Acted on or recommended the most appropriate course(s) of action verbally and/or in
writing. Prepared, edited and delivered presentations.
• An avid researcher utilized extensive knowledge of CAF/DND policies to create business
processes and to provide guidance to seniors, subordinates, and colleagues. Initiated letters,
memos, standing orders, annual directives, and human resource plans. Solicited raw and/or
formatted HR data to respond to inquiries, for decision-making, and/or to assess scope and impact
of new or proposed courses of action.
• Participated as HR lead representative at a variety of Senior Review Boards, Working Groups,
and standing meetings both internal and external to the organization. Worked in cohesive teams
and with groups of stakeholders with differing training, rank levels, agendas and interests.
• Coordinated reports and returns. Prepared correspondence, including emails, for release by
superiors up to General Officer/Flag Officer level. Aware of and complied with document
management directives.
• As Mandated Programs Officer, initiated annual call for reports and returns from subordinate
organizations and compiled returns into various Command level annual reports.
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2. • Routinely required to read in on new policy and to draft appropriate messaging that considered
sender and audience.
• Trained to remain calm, tactful and productive in all situations.
Organization and Planning
• Anticipates future needs, establishes and sets priorities, and plans to ensure objectives are met
within or ahead of established deadlines. Extensive experience in managing a heavy workload.
• Excels at generating own solutions and implementing best practices. Leverages planning skills to
manage competing priorities of various levels of complexity, confidentiality and time sensitivity.
EMPLOYMENT HISTORY
CANADIAN ARMED FORCES 1989-2015
Air Force Logistic Officer, Human Resources 2003, 2007-2015
Air Force Logistics Officer, Supply 2004-2006
Royal Canadian Navy, Administrative Clerk 1995-2001
Royal Canadian Navy, Oceanographic Operator 1989-1995
CAREER HIGHLIGHTS
Retired at the rank of Major within Canadian Joint Operations Command Headquarters. Position title was
J1 Corporate.
Joint Task Force Games, Victoria and Vancouver, BC, Canada 2010
Casualty Support Team, Landstuhl, Germany 2008
Task Force Afghanistan, Theatre Support Element, UAE 2006
NATO Informal Meeting of Defence Ministers, Toronto, ON, Canada 1999
Ice Storm, Ottawa, ON, Canada 1998
Site restoration, Wrangle Bay, NWT, Canada 1994
EDUCATION & SPECIALIZED TRAINING
DND/CAF
Bachelor of Military Arts and Science – Royal Military College of Canada (2003)
Officer Professional Military Education – Royal Military College of Canada (2002)
Performance Management - Canadian School of Public Service (2014)
DND/CAF Information Management (2014)
Building Excellence in Teams – Learning and Career Centre (2014)
Advanced Logistics Officer Course (2013)
Logistics Human Resources Management Course (2009)
Expenditure Management (2007)
Logistics Supply Chain Management Course (2006)
Business Planning / Performance Measurement Course (2004)
Pamela Sue Welling
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3. Civilian
How to Communicate with Diplomacy, Tact and Credibility – Canadian Management Centre (2010)
34th
Annual Administrative Professional – P.A. Douglas & Associates (2007)
The 7 Habits of Highly Effective People Course – Franklin Covey (2003)
The Exceptional Assistant – Fred Pryor Seminars (1997)
Computer Skills: MS Office (Outlook, Word, Excel, Powerpoint)
SIGNIFICANT RECOGNITION
• Canadian Decoration (CD) and Clasp for 24 years of Good Conduct
• Outstanding Graduate (Top Student) on Human Resources Management Course
HOBBIES/INTERESTS
•Travelling, Reading, Camping, Pets
Pamela Sue Welling
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