Leslie Shannon has over 25 years of experience as an executive assistant, most recently providing support to senior executives at Waste Management. She maintains calendars, arranges domestic and international travel, screens calls, prepares expense reports, schedules meetings, and coordinates projects. Previously, she held executive assistant roles at Carmichael, Dame & Broadnax and Arthur Andersen & Co., supporting partners and managers. Shannon is proficient in Microsoft Office, and is detailed-oriented, hard-working, and able to maintain confidentiality and professionalism.

1. LESLIE A. SHANNON
LAShannon71@gmail.com  281-798-4156  www.LinkedIn.com/in/LeslieShannon
PROFILE
 Skilled and dedicated, conscientious and hard-working, Sr. Executive Assistant with more than 25
years of experience coordinating, planning and supporting daily operational and administrative
functions for high level executives
 Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)
 Detail-oriented, quick learning self-starter who understands the importance of confidentiality and
professionalism
 Demonstrated capacity to provide comprehensive support for executive-level staff; excel at
scheduling meetings, coordinating travel, and managing all essential tasks
 Proven track record of accurately completing research, reporting, information management, and
project coordination within demanding time frames
 Adept at developing and maintaining administrative processes that achieve organizational objectives
 Known for ability to establish rapport with a wide variety of people and maintain a calm, professional
manner in stressful situations
 Professional appearance and attitude
PROFESSIONAL EXPERIENCE
WASTE MANAGEMENT – HOUSTON, TEXAS 1991 – 2014
Sr. Executive Assistant to the Sr. VP – Southern Tier Operations (June 2012-Nov 2014)
Sr. Executive Assistant to the VP-Disposal Ops & VP-Collection Ops (March 2007 – June 2012)
Sr. Executive Assistant to the Sr. VP – WM Operations (June 2000 – March 2007)
Executive Assistant to Sr. VP – Engineering & Environmental Management (May 1991 – June 2000)
Most recently provided support to the Executive Operations Team: The Sr. VP-Southern Tier Operations,
the VP & Business Partner for Southern Tier Operations, the Director of Operations Analysis for Southern
Tier Operations, and the VP-Disposal Operations.
Summary of Responsibilities for recent and past positions at Waste Management:
 Maintain and manage demanding executive calendars
 Extensive travel arrangements (domestic and international), and private aircraft travel; prepare travel
itineraries with all details of meetings, locations, participants and other pertinent information
 Independently handle, screen, prioritize, and direct phone calls to the appropriate person in the
company; and identify those which I can handle in an expedited manner
 Prepare executive expense reports, and audit the Operations Team expense reports using PeopleSoft
Finance
 Schedule meetings and conference rooms, draft agenda topics for upcoming meetings, prepare and
distribute materials and presentations for those meetings using Sharepoint
 Team leader for coordinating the Quarterly Area VP Business Reviews for the Southern Tier –
including selecting off-site locations, travel reservations, ground transfers, daily activities, agendas,
team-building events, and meals for groups of 50-100 participants
 Compose Sr. VP’s bi-weekly confidential reports from all direct reports/departments for the CEO’s bi-
weekly meetings

2. Leslie A. Shannon  LAShannon71@gmail.com  281-798-4156  www.LinkedIn.com/in/LeslieShannon
 Manage and prioritize ongoing projects, maintaining strict confidence when necessary
 Prepare and analyze metrics “scorecard” spreadsheets and reports for all WM facilities – reports used
to determine performance bonuses and rankings within the WM field organization for the presentation
of annual Summit Awards, Best Practices recognition, and Operational Excellence
 Event planner for the annual trip for direct reports and guests (1995–2007) – including group travel to
off-site locations, team events, daily entertainment and activities, and meeting agendas/presentations
 Maintenance and upkeep of WM intranet site for Disposal Operations Department
 Maintain environmental files; keep facilities lists current; maintain Outlook distribution lists
 Administrative support for Engineering/Environmental department of 18-20 people
 Coordinate annual off-site Engineering summit meetings for 50-75 participants
 Coordinate department changes and office moves during two mergers throughout this period (Sanifill
to USA Waste, and USA Waste to Waste Management)
 Developed in-depth knowledge of the processes within the Engineering, Environmental, Disposal,
Collection, and Operations organizations
CARMICHAEL, DAME & BROADNAX – STAFFORD, TEXAS (Feb 1989 – May 1991)
Payroll Coordinator for Custom Home Builder
 Prepared payroll information for all employees and contractors
 Liaison between management and general contractors for all retainage percentages and negotiations
 Maintained payroll files
ARTHUR ANDERSEN & CO. – HOUSTON, TEXAS (Jan 1985 – Feb 1989)
Executive Assistant to Accounting Partner for “Big Eight” Accounting Firm
Supported AA&Co. Accounting Partner and three Accounting Managers – General Administrative duties
o Preparation of correspondence and billing documents
o Maintenance of Regulatory and Accounting files
o Phone Support
o Travel arrangements
EDUCATION AND ORGANIZATIONS
 University of Central Florida – Orlando, FL (1.5 years)
 Landmark Education Leadership Training
 Continuing Software Courses in the Workplace
 Member of the Silver Circle and Past President of Beta Sigma Phi – a World-Wide Women’s Service
Sorority – Preceptor Mu Iota Chapter in Katy, Texas (25+ years)
 High School Education and Hometown – New Smyrna Beach, Florida
 Notary – State of Texas