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P-245
CUSTOMER PERSONALITY
ANALYSIS
Group members :
Ms. Anupama Sunil Kate
Ms. Mallu Samhitha Reddy
Mr. Kodati Bhanu Venkata Siva
Saiki
Mr. Pannem Leela Krishna
Mr. Rajesh Kumar Sethi
Mr. Jarugubilli Ashok Kumar
Mr. Mohammad Abdul Irfan
NumDealsPurch
ases
• AcceptedCmp1
• AcceptedCmp2
• AcceptedCmp3
• AcceptedCmp4
• AcceptedCmp5
• Response
NumWebPurchases
• NumCatalogPurchases
• NumStorePurchases
• NumWebVisitsMonth
MntWines
• MntFruits
• MntMeatProduct
s
• MntFishProducts
• MntSweetProduc
ts
• MntGoldProds
ID
• Year Birth
• Education
• Marital Status
• Income
• Kidhome
• Teenhome
• Dt Customer
• Recency
• Complain
People Products
Promotion
Place
20XX Pitch Deck 2
PROJECT ATTRIBUTES
OBJECTIVES :
Customer personality analysis helps a business to modify its product based on its target
customers from different types of customer segments. For example, instead of spending
money to market a new product to every customer in the company’s database, a
company can analyse which customer segment is most likely to buy the product and
then market the product only on that particular segment.
3
STEPS INVOLVED :
4
EDA
Data Cleaning
Clustering
Model Validation
Deployment
EDA :
Exploratory Data Analysis (EDA) is an approach that
is used to analyze the data and discover patterns, or
check assumptions in data with the help of statistical
summaries and graphical representations; It can also
help determine if the statistical techniques you are
considering for data analysis are appropriate.
5
6
Given data set
7
HEAT MAP :
DATA CLEANING :
Data cleaning is the process of fixing or removing incorrect, or irrelevant data,
formatted, duplicate, or incomplete data within a dataset. Also converts data
type and handles outliers, removes unwanted data, fix errors and handles
missing values.
9
10
CLUSTERING :
Clustering is used to identify groups of similar objects in datasets with
two or more variable quantities.
Clustering methods, such as Hierarchical, Partitioning, Density-based,
Model-based, and Grid-based models, assist in grouping data points into
clusters. These techniques use various methods to determine the
appropriate result for the problem. Clusters are loosely defined as
groups of data objects that are more similar to other objects in their
cluster than they are to data objects in other clusters.
20XX Pitch Deck 12
MODEL VALIDATION :
Model validation is the process by which model outputs are (systematically) compared to
independent real-world observations to judge the quantitative and qualitative
correspondence with reality.
The following are the accuracy scores for different models which we split the train and
test for model fitting
13
20XX Pitch Deck 14
20XX 15
After the model validation based on the
accuracy scores compared to others the
gradient boosting is the better model and so is
used for the following model deployment.
20XX Pitch Deck 16
Cluster 0 :
-Least Income
-1 kid & few have 1 Teen also
-Graduates & postgraduates but also has most
undergraduates than any cluster
-All have partner
Cluster 1 :
-fewer customers but with the highest income
-no kids, few have 1 teen
-graduates & posgraduates
-most of them have partner
CLuster 2:
-Max number of customers & high income
-No kids, few have 1 or 2 teen
-High number of postgraduates & graduates
-Most of them have partner
Clsuter 3 :
-Fewer customers & less income
-1kid & few have 1 Teen also
-Graduates & postgraduates
-All have no partner
DEPLOYMENT :
20XX Pitch Deck 18
20XX Pitch Deck 19
20XX Pitch Deck 20
THANK YOU
21

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p-245 customer personality.pptx

  • 1. P-245 CUSTOMER PERSONALITY ANALYSIS Group members : Ms. Anupama Sunil Kate Ms. Mallu Samhitha Reddy Mr. Kodati Bhanu Venkata Siva Saiki Mr. Pannem Leela Krishna Mr. Rajesh Kumar Sethi Mr. Jarugubilli Ashok Kumar Mr. Mohammad Abdul Irfan
  • 2. NumDealsPurch ases • AcceptedCmp1 • AcceptedCmp2 • AcceptedCmp3 • AcceptedCmp4 • AcceptedCmp5 • Response NumWebPurchases • NumCatalogPurchases • NumStorePurchases • NumWebVisitsMonth MntWines • MntFruits • MntMeatProduct s • MntFishProducts • MntSweetProduc ts • MntGoldProds ID • Year Birth • Education • Marital Status • Income • Kidhome • Teenhome • Dt Customer • Recency • Complain People Products Promotion Place 20XX Pitch Deck 2 PROJECT ATTRIBUTES
  • 3. OBJECTIVES : Customer personality analysis helps a business to modify its product based on its target customers from different types of customer segments. For example, instead of spending money to market a new product to every customer in the company’s database, a company can analyse which customer segment is most likely to buy the product and then market the product only on that particular segment. 3
  • 4. STEPS INVOLVED : 4 EDA Data Cleaning Clustering Model Validation Deployment
  • 5. EDA : Exploratory Data Analysis (EDA) is an approach that is used to analyze the data and discover patterns, or check assumptions in data with the help of statistical summaries and graphical representations; It can also help determine if the statistical techniques you are considering for data analysis are appropriate. 5
  • 7. 7
  • 9. DATA CLEANING : Data cleaning is the process of fixing or removing incorrect, or irrelevant data, formatted, duplicate, or incomplete data within a dataset. Also converts data type and handles outliers, removes unwanted data, fix errors and handles missing values. 9
  • 10. 10
  • 11. CLUSTERING : Clustering is used to identify groups of similar objects in datasets with two or more variable quantities. Clustering methods, such as Hierarchical, Partitioning, Density-based, Model-based, and Grid-based models, assist in grouping data points into clusters. These techniques use various methods to determine the appropriate result for the problem. Clusters are loosely defined as groups of data objects that are more similar to other objects in their cluster than they are to data objects in other clusters.
  • 13. MODEL VALIDATION : Model validation is the process by which model outputs are (systematically) compared to independent real-world observations to judge the quantitative and qualitative correspondence with reality. The following are the accuracy scores for different models which we split the train and test for model fitting 13
  • 16. After the model validation based on the accuracy scores compared to others the gradient boosting is the better model and so is used for the following model deployment. 20XX Pitch Deck 16
  • 17. Cluster 0 : -Least Income -1 kid & few have 1 Teen also -Graduates & postgraduates but also has most undergraduates than any cluster -All have partner Cluster 1 : -fewer customers but with the highest income -no kids, few have 1 teen -graduates & posgraduates -most of them have partner CLuster 2: -Max number of customers & high income -No kids, few have 1 or 2 teen -High number of postgraduates & graduates -Most of them have partner Clsuter 3 : -Fewer customers & less income -1kid & few have 1 Teen also -Graduates & postgraduates -All have no partner DEPLOYMENT :