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Effective Implementation of
Psychometrics in Talent Acquisition
and Management
Oussama Mansour
C.E.O. & Senior Executive Life Coach
• Business success is more people dependant
• Marketplace for TALENT is increasingly becoming global
• TALENT is a scarce source
• Employees are more sophisticated
• Employment relationships are more complex
Business Today
Hired for qualifications
But, Fired for Behavior
Normally Candidates are:
Only Bad/Good Job/Org. Fit!
Is There a Bad/Good Person?
NO
You only see 11% of the total person!
The Challenge
Your Pool Of
Potential
Candidates
The
Target
Job
Role & Responsibilities
Competencies (S,K)
Personality (Behavioral
Traits)
Interest
Thinking Capacity
Your Cultural & Value Fit
Leadership &
Management Style Fit
Marriage
Good Fit
Bad Fit
Growth-Productivity
Low Productivity
What is psychometrics?
the branch of psychology
concerned with the design and use
of psychological tests and the
application of statistical and
mathematical techniques to
psychological testing.
What is psychometrics?
Ultimately to gain an accurate bearing of the individual’s:
Cognitive abilities
Behavioral Traits-Personality
Work Interest
•Abstract / conceptual reasoning
•Verbal reasoning aptitude tests
•Numerical reasoning aptitude tests
•Spatial reasoning
What is psychometrics?
Ultimately to gain an accurate bearing of the individual’s:
Measure Quality
Reliability:
The degree of consistency of the measure.
Does the test give you the same results every
time it is used?
Validity:
A measure of the correlation between test results
and actual trait levels.
Does the test measures what it is intended to
measure?
At What Stage Should
You Administer
Psychometric
Assessments?
Career Planning
Performance Management
Training & Dev.
Succession
Planning
Coaching & Mentoring
Team Building
Recruitment & Selection
Conflict Resolution
MergersandAcquisitions
OrganizationalRestructure
To support other selection methods / tools
Areas of Application for Psychometric Testing
Professional Development
Planning With Psychometric
Assessments
Points Of Transition-Talent
Management
Passage Three
Passage Two
Passage Four XT
XT
Passage One
XT
XT
XT
Name
My Strength
My Opportunity
My Opportunity
Leadership Development Process
On-The-Job
Name
My Strength
My Opportunity
My Opportunity
Leadership
Awareness
Self
Leadership Development Process
On-The-Job
Leadership Development Process
On-The-Job
Name
My Strength
My Opportunity
My Opportunity
Leadership
Awareness
Leadership
Actions
Self
Situation
On-The-Job
Leadership Development Process
On-The-Job
Name
My Strength
My Opportunity
My Opportunity
Leadership
Awareness
Self
Leadership
Actions
Situation
On-The-Job
Internal
To Yourself
Your Action
On-The-Job
Leadership Development Process
On-The-Job
Name
My Strength
My Opportunity
My Opportunity
Leadership
Awareness
Self
Leadership
Actions
Situation
On-The-Job
Internal
To Yourself
Your Action
On-The-Job
Leader Engaging
With Employee
Results
+
_
Lessons
Learned
Checkpoint
360°
Leadership
Development
Plan
Combine And Focus
Conditions for Successful Implementation of
Psychometrics in your Organization:
 Define the objective(s) of the assessment
 Define the target audience
 Select the right Assessment Tool that meets your
requirements
 Do a pilot to establish successful experience and have first
hand exposure
 Integrate the assessment into the fabric of the
organization
 Define clear Assessment P & P
Conditions for Successful Implementation of
Psychometrics in your Organization:
 Learn how to trust the assessment
 Psychometrics are not the DECISION, they are to help you
make the right decisions.
 Psychometrics are not to replace the HR
 Communicate and educate your organization about
psychometrics and how to fully utilize them at all levels
 Is the tool reliable? Coefficient Alpha (0-1)
 Is the tool validated for the country/region?
 How is it administered? (Paper , Web Based)
 Complexity of the reports
 Job Match & Benchmarking Features
 Types of reports
 Does it require certifications?
 What kind of support provided?
 The delivery system
Key Questions you must ask when selecting a
psychometric tool:
 In what languages is it available?
 Can the assessment be taken in one language and the
report generated in another language?
 Price
Key Questions you must ask when selecting a
psychometric tool:

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Effective Implementation of Psychometrics in Talent Acquisition and Management

  • 1. Effective Implementation of Psychometrics in Talent Acquisition and Management Oussama Mansour C.E.O. & Senior Executive Life Coach
  • 2. • Business success is more people dependant • Marketplace for TALENT is increasingly becoming global • TALENT is a scarce source • Employees are more sophisticated • Employment relationships are more complex Business Today
  • 3. Hired for qualifications But, Fired for Behavior Normally Candidates are:
  • 4. Only Bad/Good Job/Org. Fit! Is There a Bad/Good Person? NO
  • 5. You only see 11% of the total person!
  • 6. The Challenge Your Pool Of Potential Candidates The Target Job Role & Responsibilities Competencies (S,K) Personality (Behavioral Traits) Interest Thinking Capacity Your Cultural & Value Fit Leadership & Management Style Fit Marriage Good Fit Bad Fit Growth-Productivity Low Productivity
  • 7. What is psychometrics? the branch of psychology concerned with the design and use of psychological tests and the application of statistical and mathematical techniques to psychological testing.
  • 8. What is psychometrics? Ultimately to gain an accurate bearing of the individual’s: Cognitive abilities Behavioral Traits-Personality Work Interest
  • 9. •Abstract / conceptual reasoning •Verbal reasoning aptitude tests •Numerical reasoning aptitude tests •Spatial reasoning What is psychometrics? Ultimately to gain an accurate bearing of the individual’s:
  • 10. Measure Quality Reliability: The degree of consistency of the measure. Does the test give you the same results every time it is used? Validity: A measure of the correlation between test results and actual trait levels. Does the test measures what it is intended to measure?
  • 11. At What Stage Should You Administer Psychometric Assessments?
  • 12. Career Planning Performance Management Training & Dev. Succession Planning Coaching & Mentoring Team Building Recruitment & Selection Conflict Resolution MergersandAcquisitions OrganizationalRestructure To support other selection methods / tools Areas of Application for Psychometric Testing
  • 13. Professional Development Planning With Psychometric Assessments
  • 14. Points Of Transition-Talent Management Passage Three Passage Two Passage Four XT XT Passage One XT XT XT
  • 15. Name My Strength My Opportunity My Opportunity Leadership Development Process On-The-Job
  • 16. Name My Strength My Opportunity My Opportunity Leadership Awareness Self Leadership Development Process On-The-Job
  • 17. Leadership Development Process On-The-Job Name My Strength My Opportunity My Opportunity Leadership Awareness Leadership Actions Self Situation On-The-Job
  • 18. Leadership Development Process On-The-Job Name My Strength My Opportunity My Opportunity Leadership Awareness Self Leadership Actions Situation On-The-Job Internal To Yourself Your Action On-The-Job
  • 19. Leadership Development Process On-The-Job Name My Strength My Opportunity My Opportunity Leadership Awareness Self Leadership Actions Situation On-The-Job Internal To Yourself Your Action On-The-Job Leader Engaging With Employee Results + _ Lessons Learned
  • 22. Conditions for Successful Implementation of Psychometrics in your Organization:  Define the objective(s) of the assessment  Define the target audience  Select the right Assessment Tool that meets your requirements  Do a pilot to establish successful experience and have first hand exposure  Integrate the assessment into the fabric of the organization  Define clear Assessment P & P
  • 23. Conditions for Successful Implementation of Psychometrics in your Organization:  Learn how to trust the assessment  Psychometrics are not the DECISION, they are to help you make the right decisions.  Psychometrics are not to replace the HR  Communicate and educate your organization about psychometrics and how to fully utilize them at all levels
  • 24.  Is the tool reliable? Coefficient Alpha (0-1)  Is the tool validated for the country/region?  How is it administered? (Paper , Web Based)  Complexity of the reports  Job Match & Benchmarking Features  Types of reports  Does it require certifications?  What kind of support provided?  The delivery system Key Questions you must ask when selecting a psychometric tool:
  • 25.  In what languages is it available?  Can the assessment be taken in one language and the report generated in another language?  Price Key Questions you must ask when selecting a psychometric tool: