To view recording: http://youtu.be/DjAgnmQENXo or watch the video at the end of the slides For other Informa Webinars: http://www.informa-mea.com/webinars A high level process map will be the focus of the webinar with Paul Walsh, a leading HR Consultant and Trainer in the region, discussing what steps we need to take to ensure, not only that we get the right succession candidates, but also how we can ensure that the process of selection is open, objective, transparent and fair.

1. AN OBJECTIVE SUCCESSION PLANNING PROCESS
Paul Walsh
The Webinar will begin shortly

2. Agenda
• Welcome
• Housekeeping notes
• Session starts
• Q&A
• End of webinar

3. Housekeeping
• Slides will be available on our SlideShare page, link will be emailed to
you
• Recording of the webinar will be available to download, link will be
emailed
• Take the time to complete post-webinar survey that will pop up at the
end
• You can type your questions throughout the session
• Time will be allocated in the end for the speaker to address your
questions

4. Today’s Presenter
Paul Walsh is a professional Human Resources Trainer, Consultant and practitioner with over 20
years’ experience in the GCC, MENA and Asia. He currently mixes his consultancy work with
lectures at Further and Higher Education Colleges and Universities in the UK.
Well known in the Gulf region; his unique experience in Human Resources, Finance and Operations
ensures he brings real practical examples and a wealth of experience to his HR courses on talent
management, recruitment, competencies, training and development, performance management,
HR budgeting and manpower planning.
He has also undertaken consultancy work in Qatar, Pakistan, Malaysia, Hong Kong, UAE, Oman,
Bahrain and Egypt. He has worked with clients in the oil & gas, banking, telecommunications, retail,
construction and automotive sectors.
Paul now runs his own consultancy, specialising in HR, Finance and Leadership. He also spends time
teaching adults with learning difficulties, basic business and retail skills. Paul has a Postgraduate
Diploma in Business Administration from Lancaster University, a Postgraduate Certificate in
Education and Training from the University of Huddersfield as well as a Certificate in Teaching
English to Speakers of other Languages from Trinity College, London.

5. SUCCESSION PLANNING
• Identifying future potential leaders to fill key positions.
• A process by which one or more successors are identified for key
posts (or groups of similar key posts), and career moves and/or
development activities are planned for these successors.

6. SUCCESSION PLANNING
• Succession planning is a systematic approach to:
• Building a leadership pipeline/talent pool to ensure leadership continuity
• Developing potential successors in ways that best fit their strengths
• Identifying the best candidates for categories of positions
• Concentrating resources on the talent development process yielding a greater
return on investment.

7. SUCCESSION PLANNING
• Succession planning recognizes that some jobs are the lifeblood of
the organization and too critical to be left vacant or filled by any but
the best qualified persons.
• Effectively done, succession planning is critical to mission success and
creates an effective process for recognizing, developing, and retaining
top leadership talent.

8. HR MODEL
Talent Management
Total Reward
Employee Development
A clear process for identifying and bringing on high performing talent
and high potential staff and ensuring effective resource planning
Providing a planned programme of professional
development and
skill enhancement for key employee groups
An integrated, aligned reward strategy
which both differentiates and segments whilst taking
account of employee choices
Performance Management
The core business process for communicating performance
expectations and assessing individual contributions
Resourcing
Structured recruitment processes and competency-based interviewing
techniques to ensure the right staff are selected
The Result: The company has: The right people, with the right skills, in the right place, at the right time, at
the right cost and performing at the right level

9. TALENT MANAGEMENT
• 61% of organisations have a Talent Management Department/Section
• 20% have a definition of Talent!

10. DEFINITION OF TALENT
• Before talent can be identified it is important for an organisation to define what they
mean by talent. This definition is specific to the organisation and it’s requirements.
• Should talent management be concerned only with high-potential employees –or others
capable of being promoted through the organisation? Or should it support all individuals
within an organisation, at whatever level and whatever their potential?”
• Once the definition of “talent” has been defined and agreed it is then a matter of
identifying where the talent sits in the organisation. This can be ascertained in a variety of
ways.
• When seeking to identify talent within the organisation an awareness of the different
ways an individual may display talent and their potential to improve their performance.
• CIPD

11. AN EXAMPLE
• … While accepting that all our employees are talented, the company
recognises that some employees demonstrate outstanding potential that, if
identified and developed, will add value and support business continuity.
• These employees demonstrate:
• Sustained High Performance (4+)
• Are recognised by colleagues, customers, and management as future leaders in
their field.
• Consistently demonstrate our Values
• Innovation and improvement in their Business area
• Consistently make a measurable positive impact on business performance
• Sustain above job needs Leadership Competencies

13. FIRST ASSESSMENT
• Interviews with top 2 levels of organisation.
• Their view on:
• Need
• Position Criticality
• Position Vulnerability
• First draft on possible successors and time lines

14. SUCCESSION MATRIX
1.
9.
C
R
I
T
I
C
A
L
I
T
Y
VULNERABILITY
High
Med
High
Low

15. Regional Manager - Dhofar
Bruce Willis
Commercial Management Organisation
Chief Commercial Officer
Al Pacino
Marketing Director
Robert De Niro (acting)
Head of Corporate Affairs
Tom Cruise
Head of Branding &
Communications
VACANT
Head of
Proposition Management
Robert De Niro
Head of Product Management
Julia Roberts
Sales Director
Sylvester Stallone
Head of Sales Support
& Logistics
Sandra Bullock
Head of
Indirect Sales
Johnny Depp
Head of Stores
Ed Asner (acting)
Customer Service Director
Wayne Rooney
Head of Customer Service
Support
Helen Mirren
Head of CS Operations
Arnold Swarzennegger
Head of Contact Center
J Santana
Business Segment Director
Omar Shariff
Head of Business, Elite Club
& Tech Customer Service
VACANT
Head of Direct Sales
David Beckham
Head of Marketing –
Business
VACANT

16. Regional Manager - Dhofar
Bruce Willis
Commercial Management Organisation
Chief Commercial Officer
Al Pacino
Marketing Director
Robert De Niro (acting)
Head of Corporate Affairs
Tom Cruise
Head of Branding &
Communications
VACANT
Head of
Proposition Management
Robert De Niro
Head of Product Management
Julia Roberts
Sales Director
Sylvester Stallone
Head of Sales Support
& Logistics
Sandra Bullock
Head of
Indirect Sales
Johnny Depp
Head of Stores
Ed Asner (acting)
Customer Service Director
Wayne Rooney
Head of Customer Service
Support
Helen Mirren
Head of CS Operations
Arnold Swarzennegger
Head of Contact Center
J Santana
Business Segment Director
Omar Shariff
Head of Business, Elite Club
& Tech Customer Service
VACANT
Head of Direct Sales
David Beckham
Head of Marketing –
Business
VACANT
Successor Ready now
Successor Ready 12 – 36 months
No Internal Successor

17. Validating Eligibility of Possible Successors
• Criteria must validate eligibility of Possible Successor.
• Your Succession plan will fail if there is the slightest touch of “Wasta”
• Criteria to be transparent
• There must be an element of external assessment
• The more the better!!

18. Succession Plan Process
From Nomination to Placement
Successor
Nominated
by Line Director
Line Director supplies
Succession position
and readiness
(0 – 4 Years)
Nomination received
By Head of
People Development
Candidates sent for
External
Assessment*
Career
Development
Plan
Succession
Pool & Succession
Development
Line Director uses
Nomination Form
checking elegibility
criteria.
Elegibility checked
including
English Ability
ReadyNot Ready Yet
Annual
Candidate Review
by HR and Line
Ready Pool &
Selection Process
When Position is
vacant
Take up Position
ILM, Fast Track,
Coaching,
Acting, Mentoring and
assignments
Ready
Not Ready Yet
Competencies,
Leadership and
English where required
Normal Selection
Procedures apply
There is no
guarantee of position
Candidates failing to
Make required
improvement
To be removed from
Succession Pool
*Initially all Local Grade 2 – 5 will be
externally assessed to identify High
Potential Locals not identified by Line.