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E-learning on C
El     i      Campus
INTERNATIONAL BENCHMARKING
OF E-LEARNING AT LUND UNIVERSITY, SWEDEN
    E LEARNING
 - an emerging conceptual framework



                               Footprints
                               W:www.oulu.fi; www.lu.se/ced
                               E:Ebba.Ossiannilsson@oulu.fi
                               E:Ebba.Ossiannilsson@ced.lu.se
                               FB:Ebba Ossiannilsson
                               T:@EbbaOssian
                               Phone: +4670995448
                               S:http://www.slideshare.net/EbbaOs
                               siann
Benchmarking is an exemplar-driven
 teleological process operating within an
 organization [sic] with the objective of
 intentionally changing an existing state of
 affairs into a superior state of affairs (Moriarty,
 2008, p. 30).
                                        Benchmarking is an exemplar driven teleological process
                                                             exemplar-driven
                                        operating within an organization [sic] with the objective of
                                        intentionally changing an existing state of affairs into
                                        a superior state of affairs. (Moriarty, 2008, p. 30).

  …the ´locus´ of benchmarking lies between the
  current and desirable states of affairs and
  contributes to the transformation p
                          f          processes
  that realise these improvements. (Moriarty and
  Smallman, 2009, p. 484)
...is a technique, method, process, activity, incentive, or
              q ,         ,p      ,        y,          ,
reward which conventional wisdom regards as more effective
at delivering a particular outcome than any other technique,
method, process, etc. when applied to a particular condition
or circumstance

                                    TIIM2011_ Oulu_Ebba Ossiannilsson
                                              30 June 2011
benchmark-careers.com




TIIM2011_ Oulu_Ebba Ossiannilsson
          30 June 2011
Benchmarking projects conducted by
Lund University, SE

•The Swedish National Agency of Higher Education,
ELQ


•EADTU, E-xcellence+
     U, ce e ce


•ESMU, Benchmarking eLearning exercise 2009


•The First dual-mode distance learning benchmarking
club

                       TIIM2011_ Oulu_Ebba Ossiannilsson
                                 30 June 2011
LUMA-GIS och IIIEE, MPE at Lund University, SE, first in
                                         y
Europe




                                                  http://www.eadtu.nl/e-xcellencelabel


                    TIIM2011_ Oulu_Ebba Ossiannilsson
                              30 June 2011
Benchmarking elearning in European universities

…exercise on e-learning launched in the spring of 2009
…initiated by the University of Southern Denmark (SDU) and gathering a
group of nine European universities. April 2009 - December 2009.
…co-organised b ESMU and E
           i d by           d European AAssociation of Di
                                              i i    f Distance T hi
                                                                Teaching
Universities (EADTU; www.eadtu.nl), combined ESMU’s collaborative
benchmarking approach (benchmarking through a comparative exercise of
g
good practices between universities) and EADTU’s more individually-oriented
      p                              )                              y
approach. EADTU’s E-xcellence online tool, consisting of a set of 33 e-learning
benchmarks, is used as a starting point to the benchmarking exercise

                                             http://www.esmu.be/projects/94-benchmarking-
                                             http://www esmu be/projects/94 benchmarking
                                             elearning.html
                          TIIM2011_ Oulu_Ebba Ossiannilsson
                                    30 June 2011
The First dual-mode distance benchmarking club
University of Leicester (coordinator) and University of Liverpool,
UK, University of Southern Queensland, AU, Massey University, NZ,
Thompson Rivers University, CA, and the Royal Institute of
Technology, SE

  Tasks for Lund University, SE
  T k f L dU i          it
benchmark, in accordance with the detailed criteria
consider the already defined and/or suggest any other critical
success factors
        f
based on experience and results from EADTU's
  E-xcellence+ and ESMU's ELBE correlate Pick&Mix with those




                               TIIM2011_ Oulu_Ebba Ossiannilsson
                                         30 June 2011
The Benhmarking process

                               Determine what
                                to benchmark




                                                            Form a
      Take action                                        benchmarking
                                                             team




                 Collect and
                                                   Identify
                  analyse
                                                benchmarkong
               benchmarking
                                                   partners
                information



Ossiannilsson, E. (2011). Findings from
European benchmarking exercises on e-
learning: value and impact CreativeEducation
                    impact. CreativeEducation.
Manuscript in press.
                    TIIM2011_ Oulu_Ebba Ossiannilsson
                              30 June 2011
The Three P’s Pedagogy for the Networked
Society




                                                Mc Loughlin & Lee
                                                (2008)
                                                The Three P s Pedagogy
                                                           P’s
                                                for the Networked
            TIIM2011_ Oulu_Ebba Ossiannilsson   Society
                      30 June 2011
Wheeler, 3 May 2010, UNESCO
TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
Research approach:

Exploratory multiple case study strategy,
   p      y      p            y       gy,
Yin, 2003, 2009

Cross case anayses, with embedded and
multiple unites of analyses


               TIIM2011_ Oulu_Ebba Ossiannilsson
                         30 June 2011
Respondents
                            E excellence+ e learning
                            E-excellence+ e-learning benchmarking exercise

Α Alpha                                                               x
Β Beta                                                                x
Γ Gamma                                                               x
Δ Delta                       x
Ε Epsilon                     x
Ζ Zeta                        x                                       x




Respondents involved in the benchmarking projects, EADTU E-xcellence+ and the ESMU e-
learning benchmarking exercise. Ossiannilsson, E. (2011). Findings from European
benchmarking exercises on e-learning: value and impact. CreativeEducation. Manuscript in
press.

                                  TIIM2011_ Oulu_Ebba Ossiannilsson
                                            30 June 2011
Added values
Cultural issues
C lt l i
                                              Attitudes
                                                                 Passion
                                                                           Committment
Internal processes and involvement
                                             Quality enhancement
Management and commitment
    g
                                                                     Dedication


                                              Collaboration and networking


    Courage                                                            Reflection


                                             The concept of rhizome
                                                              The
                                                              Th concept of b
                                                                       t f becoming
                                                                                i
                             TIIM2011_ Oulu_Ebba Ossiannilsson
                                       30 June 2011
Universities involved in local seminars, E-
    xcellence+, b EADTU
       ll    + by


University Number individuals                      Local seminar Date
(I) Alfa
     Alf      15                                   13-14 N
                                                   13 14 November 2008
                                                                b
(II) Beta     20                                   11-12 March 2009
(III) Gamma   10                                   20-21January 2009
(IV) Delta    50                                   19-20 February 2009
(V) Epsilon    80                                    9-10 March 2009




                        TIIM2011_ Oulu_Ebba Ossiannilsson
                                  30 June 2011
Quality
                                                                             improvement and
                                                          Policy statement   quality assurance

                                          Transparency



                         Dialogue




          Teambuilding




Some key findings on the use of EADTU benchmarking QuickScan tool.
Ossiannilsson (2011).

                                    TIIM2011_ Oulu_Ebba Ossiannilsson
                                              30 June 2011
Benefits
                self-assess institution               respond to national performance indicators
                                                      and benchmarks
                                                         db h       k

                                                                         strengthen institutional identity
better understand the process
                                                                                         enhance reputation
                measure and compare
                                                                         set new standards for the sector
                                                                                           f

discover new ideas,
                                                                             set targets for improvement



obtain data to support decision-making
                                                                           van Vught et al., (2008). A practical guide.
                                                                                 g         ,(     ) p            g
                                                                           Benchmarking in European HE. ESMU


                                     TIIM2011_ Oulu_Ebba Ossiannilsson
                                               30 June 2011
Limitations
 Time?


     Committment?


Benchmarks?


     Interpretations?


Language?


     Who is involved?


                        TIIM2011_ Oulu_Ebba Ossiannilsson
                                  30 June 2011
The door is
                                                                               open …

                                                                               What next?




                                                     TIIM2011_ Oulu_Ebba Ossiannilsson
                                                               30 June 2011
Bild: Wikimedia Commons, Push the button, CC BY SA
TIIM2011_ Oulu_Ebba Ossiannilsson 29
             June 2011                 Ossiannilsson & Landgren, 2011
•Networking
•Globalization
•Sustainability
•Student i l
 St d t involvement  t
•Boundless education
•Lifelong learning
 Lifelong
•Embedded and beyond…..
•Holistic and conceptual

… will be some of the leading stars in this
process, together with the i di
              h     i h h indicators i the
                                       in h
conceptual framework.

                       TIIM2011_ Oulu_Ebba Ossiannilsson
                                 30 June 2011
EDEN 2011 in quotes
Why is there no Nobel prize for education? (Alfredo Soeiro)
Competency is not a thing, it's a cultural construct. ( h
                     h       '      l    l            (Graham Attwell)
                                                                   ll)
If you're not working with mobile apps, you are out of touch with progress. (Dennis
Pamlin)
Valuing learning for all. Everywhere and in any mode. A dream? (Alfredo Soiero)
We are only in the opening chapters of the transformation of education and social
transformation by technology. (President Mary McAleese)
Education should disrupt as much as it should build. (Graham Attwell)
The future is not widely distributed, so it's not here yet. (Paul Kim)
Education should be open and adaptable, designed to suit the pace and place of
the learner. (President Mary McAleese)
Many still consider that q
     y                   quality in education is synonymous with exclusivity ... the
                                y                 y     y                  y
notion of an open university, that measures its success by the number and variety
of people that it includes, is deeply threatening. (Sir John Daniel)
                            TIIM2011_ Oulu_Ebba Ossiannilsson 29
                                         June 2011
Opening Pandora’s box
                                           TIIM2011_ Oulu_Ebba Ossiannilsson
Some rights reserved by Christiaan Botha             30 June 2011
E learning
E-learning on Campus




                       Footprints
                       W:www.oulu.fi; www.lu.se/ced
                       E:Ebba.Ossiannilsson@oulu.fi
                       E:Ebba.Ossiannilsson@ced.lu.se
                       FB:Ebba Ossiannilsson
                       T:@EbbaOssian
                       Phone: +4670995448
                       S:http://www.slideshare.net/EbbaOs
                       siann

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Ossiannilsson tiim2011 boldic session

  • 1. E-learning on C El i Campus INTERNATIONAL BENCHMARKING OF E-LEARNING AT LUND UNIVERSITY, SWEDEN E LEARNING - an emerging conceptual framework Footprints W:www.oulu.fi; www.lu.se/ced E:Ebba.Ossiannilsson@oulu.fi E:Ebba.Ossiannilsson@ced.lu.se FB:Ebba Ossiannilsson T:@EbbaOssian Phone: +4670995448 S:http://www.slideshare.net/EbbaOs siann
  • 2. Benchmarking is an exemplar-driven teleological process operating within an organization [sic] with the objective of intentionally changing an existing state of affairs into a superior state of affairs (Moriarty, 2008, p. 30). Benchmarking is an exemplar driven teleological process exemplar-driven operating within an organization [sic] with the objective of intentionally changing an existing state of affairs into a superior state of affairs. (Moriarty, 2008, p. 30). …the ´locus´ of benchmarking lies between the current and desirable states of affairs and contributes to the transformation p f processes that realise these improvements. (Moriarty and Smallman, 2009, p. 484) ...is a technique, method, process, activity, incentive, or q , ,p , y, , reward which conventional wisdom regards as more effective at delivering a particular outcome than any other technique, method, process, etc. when applied to a particular condition or circumstance TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 4. Benchmarking projects conducted by Lund University, SE •The Swedish National Agency of Higher Education, ELQ •EADTU, E-xcellence+ U, ce e ce •ESMU, Benchmarking eLearning exercise 2009 •The First dual-mode distance learning benchmarking club TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 5. LUMA-GIS och IIIEE, MPE at Lund University, SE, first in y Europe http://www.eadtu.nl/e-xcellencelabel TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 6. Benchmarking elearning in European universities …exercise on e-learning launched in the spring of 2009 …initiated by the University of Southern Denmark (SDU) and gathering a group of nine European universities. April 2009 - December 2009. …co-organised b ESMU and E i d by d European AAssociation of Di i i f Distance T hi Teaching Universities (EADTU; www.eadtu.nl), combined ESMU’s collaborative benchmarking approach (benchmarking through a comparative exercise of g good practices between universities) and EADTU’s more individually-oriented p ) y approach. EADTU’s E-xcellence online tool, consisting of a set of 33 e-learning benchmarks, is used as a starting point to the benchmarking exercise http://www.esmu.be/projects/94-benchmarking- http://www esmu be/projects/94 benchmarking elearning.html TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 7. The First dual-mode distance benchmarking club University of Leicester (coordinator) and University of Liverpool, UK, University of Southern Queensland, AU, Massey University, NZ, Thompson Rivers University, CA, and the Royal Institute of Technology, SE Tasks for Lund University, SE T k f L dU i it benchmark, in accordance with the detailed criteria consider the already defined and/or suggest any other critical success factors f based on experience and results from EADTU's E-xcellence+ and ESMU's ELBE correlate Pick&Mix with those TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 8. The Benhmarking process Determine what to benchmark Form a Take action benchmarking team Collect and Identify analyse benchmarkong benchmarking partners information Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e- learning: value and impact CreativeEducation impact. CreativeEducation. Manuscript in press. TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 9. The Three P’s Pedagogy for the Networked Society Mc Loughlin & Lee (2008) The Three P s Pedagogy P’s for the Networked TIIM2011_ Oulu_Ebba Ossiannilsson Society 30 June 2011
  • 10. Wheeler, 3 May 2010, UNESCO TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 11. Research approach: Exploratory multiple case study strategy, p y p y gy, Yin, 2003, 2009 Cross case anayses, with embedded and multiple unites of analyses TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 12. Respondents E excellence+ e learning E-excellence+ e-learning benchmarking exercise Α Alpha x Β Beta x Γ Gamma x Δ Delta x Ε Epsilon x Ζ Zeta x x Respondents involved in the benchmarking projects, EADTU E-xcellence+ and the ESMU e- learning benchmarking exercise. Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. Manuscript in press. TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 13. Added values Cultural issues C lt l i Attitudes Passion Committment Internal processes and involvement Quality enhancement Management and commitment g Dedication Collaboration and networking Courage Reflection The concept of rhizome The Th concept of b t f becoming i TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 14. Universities involved in local seminars, E- xcellence+, b EADTU ll + by University Number individuals Local seminar Date (I) Alfa Alf 15 13-14 N 13 14 November 2008 b (II) Beta 20 11-12 March 2009 (III) Gamma 10 20-21January 2009 (IV) Delta 50 19-20 February 2009 (V) Epsilon 80 9-10 March 2009 TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 15. Quality improvement and Policy statement quality assurance Transparency Dialogue Teambuilding Some key findings on the use of EADTU benchmarking QuickScan tool. Ossiannilsson (2011). TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 16. Benefits self-assess institution respond to national performance indicators and benchmarks db h k strengthen institutional identity better understand the process enhance reputation measure and compare set new standards for the sector f discover new ideas, set targets for improvement obtain data to support decision-making van Vught et al., (2008). A practical guide. g ,( ) p g Benchmarking in European HE. ESMU TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 17. Limitations Time? Committment? Benchmarks? Interpretations? Language? Who is involved? TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 18. The door is open … What next? TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011 Bild: Wikimedia Commons, Push the button, CC BY SA
  • 19. TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011 Ossiannilsson & Landgren, 2011
  • 20. •Networking •Globalization •Sustainability •Student i l St d t involvement t •Boundless education •Lifelong learning Lifelong •Embedded and beyond….. •Holistic and conceptual … will be some of the leading stars in this process, together with the i di h i h h indicators i the in h conceptual framework. TIIM2011_ Oulu_Ebba Ossiannilsson 30 June 2011
  • 21. EDEN 2011 in quotes Why is there no Nobel prize for education? (Alfredo Soeiro) Competency is not a thing, it's a cultural construct. ( h h ' l l (Graham Attwell) ll) If you're not working with mobile apps, you are out of touch with progress. (Dennis Pamlin) Valuing learning for all. Everywhere and in any mode. A dream? (Alfredo Soiero) We are only in the opening chapters of the transformation of education and social transformation by technology. (President Mary McAleese) Education should disrupt as much as it should build. (Graham Attwell) The future is not widely distributed, so it's not here yet. (Paul Kim) Education should be open and adaptable, designed to suit the pace and place of the learner. (President Mary McAleese) Many still consider that q y quality in education is synonymous with exclusivity ... the y y y y notion of an open university, that measures its success by the number and variety of people that it includes, is deeply threatening. (Sir John Daniel) TIIM2011_ Oulu_Ebba Ossiannilsson 29 June 2011
  • 22. Opening Pandora’s box TIIM2011_ Oulu_Ebba Ossiannilsson Some rights reserved by Christiaan Botha 30 June 2011
  • 23. E learning E-learning on Campus Footprints W:www.oulu.fi; www.lu.se/ced E:Ebba.Ossiannilsson@oulu.fi E:Ebba.Ossiannilsson@ced.lu.se FB:Ebba Ossiannilsson T:@EbbaOssian Phone: +4670995448 S:http://www.slideshare.net/EbbaOs siann