Icde ossiannlisson bm_oct2011


Published on

ICDE 24th World Conference, Bali, Indonesia 2-5 October 2011
Presentation on Benchmarking e-learning in higher education

Published in: Business, Technology
1 Like
  • Be the first to comment

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Icde ossiannlisson bm_oct2011

  1. 1. Beyond benchmarking of e-learning in higher education<br />
  2. 2. Ebba Ossiannilsson<br />Lund University, SE and <br />Department Industrial Engineering and Management<br />Oulu University, FI<br />Footprints<br />W:www.lu.se, <br />www.oulu.fi<br />E:Ebba.Ossiannilsson@ced.lu.se<br />E:Ebba.Ossiannilsson@oulu.fi<br />FB:Ebba Ossiannilsson<br />T:@EbbaOssian<br />Phone: +4670995448<br />S:http://www.slideshare.net/EbbaOssiann<br />
  3. 3. Outline<br />Benchmarking<br />The benchmarking projects<br />Workingmethod<br />Excellence and qualitycriteria<br />
  4. 4.
  5. 5. PERSONALISATION<br />Wheeler, 3 May 010, UNESCO<br />
  6. 6. Learning in focus<br />Search h<br />Filter<br />Review<br />Interpret<br />Network<br />Reflect<br />Create<br />Some rights reserved by vanhookc<br />
  7. 7. Some definitions<br />Benchmarking is … a process <br />operating within an organization [sic] with the objective of <br />intentionally changing an existing state of affairs into <br />a superior state of affairs. (Moriarty, 2008, p. 30). <br />…the ´locus´ of benchmarking lies between the current and desirable states of affairs and contributes to the transformation processes that realise these improvements. (Moriarty and Smallman, 2009, p. 484) <br />Benchmarking is a self-improvement tool allowing organisations to compare themselves with others regarding some aspects of performance, with a view to finding ways to improve current performance. Benchmarking deals with changes for quality enhancement but also with identification and implementation of areas of development. Benchmarking is a process that enables comparison of inputs, processes or outputs between institutions or within a single institution over time (UNESCO 2010)<br />
  8. 8. Self evaluation for quality enhancement<br />benchmark-careers.com<br />
  9. 9. The Benhmarking process<br />Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. 2(3): 208-219.<br />
  10. 10. Benchmarking projects<br /><ul><li>Study A EADTU, E-xcellence+</li></ul>(5 out of 13 HEI , appr 175)<br /><ul><li>Study B ESMU, Benchmarking eLearning exercise2009 (6 cases with narratives)</li></li></ul><li>EADTU E-xcellence+<br />A manual on quality assurance in e-learning covering the 33 benchmarks, with related indicators to the benchmarks, guidance for improvement and references to excellence performance. <br />Assessors notes to provide a more detailed account of the issues and the approaches. <br />The online tools; the Quick Scan and the Full Assessment.<br />
  11. 11. EADTU Benchmarks and indicators<br />Strategic management<br />Products; Curriculum design, Course design, Course delivery<br />Support; Student and staff support<br />
  12. 12. The Excellence project by the European Association of <br />Distance Teaching Universities, EADTU<br />http://www.eadtu.nl/e-xcellencelabel<br />
  13. 13. Benchmarking e-learning in European universities <br />…exercise on e-learning launched in the spring of 2009<br />…initiated by the University of Southern Denmark (SDU) and gathering a group of nine European universities. April 2009 - December 2009.<br />…co-organisedby ESMU and European Association of Distance Teaching Universities (EADTU; www.eadtu.nl), combined ESMU’s collaborative benchmarking approach (benchmarking through a comparative exercise of good practices between universities) and EADTU’s more individually-oriented approach. EADTU’s E-xcellence online tool, consisting of a set of 33 e-learning benchmarks, was used as a starting point to the benchmarking exercise<br />http://www.esmu.be/projects/94-benchmarking-elearning.html<br />
  14. 14. Method<br />Multiple casestudystrategy (Yin 2003)<br />Mixed method approach (Creswell & Clarke 2007)<br />Study A (5 out of 13 institutions, appr. 175)<br />Study B (sixcase studie)<br />
  15. 15. Respondents <br />E-excellence+ e-learning benchmarking exercise<br />Α Alpha x <br />Β Beta x<br />Γ Gamma x<br />Δ Delta x <br />Ε Epsilon x <br />Ζ Zeta x x<br />Respondents involved in the benchmarking projects, EADTU E-xcellence+ and the ESMU e-learning benchmarking exercise. Ossiannilsson, E. (2011). Findings from European benchmarking exercises on e-learning: value and impact. CreativeEducation. 3(2):208 .<br />
  16. 16. Benefits<br />respond to national performance indicators and benchmarks <br />self-assess institution<br />strengthen institutional identity<br />better understand the process<br />enhance reputation<br />measure and compare<br />set new standards for the sector<br />discover new ideas,<br />set targets for improvement<br />obtain data to support decision-making<br />van Vught et al., (2008). A practical guide. <br />Benchmarking in European HE. ESMU<br />
  17. 17. Conclusion<br />Long term<br />Short term<br />Organisation<br />Individual<br />
  18. 18. Addedvalues<br />Internal processes and involvement <br />Passion<br />Commitment<br />Courage<br />Quality enhancement<br />Ubiquitous learning<br />Dedication<br />Management and commitment.<br />Involvement<br />CriticalReflection<br />Collaboration and networking<br />Cultural issues.<br />The concept of rhizome<br />The concept of becoming<br />Attitudes<br />(Deleuze & Guattari 1987)<br />
  19. 19. Rhizomeperspectives<br />S<br />
  20. 20. Benchmarking for quality enhancement<br />Some key findings on the use of EADTU benchmarking <br />QuickScan tool. Ossiannilsson (2011).<br />
  21. 21. Limitations<br />Time?<br />Commitment?<br />Benchmarks?<br />Interpretations?<br />Language?<br />Who is involved?<br />
  22. 22. Conclusions<br />On values and impact of benchmarking eL<br />Improvements<br />
  23. 23. ©Ossiannilsson & Landgren, 2011<br />
  24. 24. The door is<br />open …<br />Whatnext?<br />Terimakasih!<br />Bild: WikimediaCommons, Push the button, CC BY SA<br />