Key-note at International Forum for Women in E-Learning, IFWE, USDLA; Albuquerque, 1- 3 Dec. 2010.

1. Rise to theChallenge!
IF WE DON´T, WHO
WILL?
Ingeborg Bø, EDEN Senior Fellow
Norway
IFWE- conference
Albuquerque, New Mexico, USA
Dec 2010

2. My golden learningperspectives
- after 40 years

3. I shallspeakabout:
Quality through dialogue
The context within which we are operating
Models for quality assurance
A case study from Norway
Thoughts at the end

4. http://www.youtube.com/visitnorway#p/u/38/Jz_fo5-wfUk
Iceland
Finland
Norway
Sweden
Scotland
Denmark

8. My golden learning
perspectivesafter 40 years
in distanceeducation:
alwayskeepthestudent´sneedsin mind
usetechnology to thebenefitoflearningand
make it accessible
ensurehighqualitythrough a qualityculture

9. My referencepoints
 NADE - Norwegian Association for Distance
andFlexibleEducation www.nade-nff.no
 EDEN – European Distance and E-learning Network
http://www.eden-online.org
 ICDE – International Council for Open and Distance
Education www.icde.org
 EFQUEL – European Foundation for Quality in
E-learninghttp://www.qualityfoundation.org

10. Morten Flate Paulsen, EDEN
President, and EDEN Fellow Don Olcott
Jr., USDLA
at the Sixth EDEN Research Workshop
Budapest, 24 – 27 October 2010
http://www.eden-online.org

11. ICDE – International Council
for Open and Distance Education
www.icde.org
 24th ICDE World Conference, 2–5 October, 2011
Hosted by UniversitasTerbuka, Indonesia, Bali, Indonesia.
 SCOP, StandingConferenceof Presidents, 19 – 22 June 2011
Hosted by SUNY Empire State College, New York, USA

12. EuroeanFoundationforQualityin E-Learning
EFQUEL
http://www.qualityfoundation.org/
A membership organisation, 80 members
EFQUEL enhances
the quality of eLearning in Europe by
providing services for members
and support for all stakeholders
Networking: Innovation Forum 14 -16 Sept.2011, Lisbon,
Portugal

13. CHALLENGES
 Quality  Access
 Research aboutpedagogicaluse
 Digital divide
ofICT
 Personalisedteaching  Seniors
 Individualapproach  Social inclusion
 Collaborativelearning  Cultural identity
 Problem-basedlearning
 Smalllanguages
 Motivation
 OpenEducational Resources  FlowofInformation
 Userfriendliness

14. Have fun

15. ” I could never have accomplished my
Master’sdegreewithoutthepossiblity to study via e-
learning,” says Mona Berg
Jenssen, motherofthreechildren, rectorof

16. Congratulations to Marte
Baade
Netstudentoftheyear 2010
Norway!!
She is an active student at NKI, has
completed
threecourses in childcare, passed
exams and nowdoing her fourthcourse.
She is almost blind.
She is an excellent student, ambitious,
structured in her studies and veryactive
in the Forum supporting and encouraging
her fellow students.

17.  http://gfx.nrk.no/vewStzq0
dLU3qr-
PsB61HQ4kKgZbPvcLU
SAUW9o5pssw.jpg
 The netteacher of the year 2010 Norway: Mathis Persen Bongo
 http://www.youtube.com/watch?v=v5RgrxxQSoc

18. Distance education and flexibility
TIME a-synkronous PLACE
Individual Collaborative
learning learning
MEDIUM PACE
synkronous

19. User-adapted learning
ODL100% Modularteachingwit Traditional
h support of teaching 100%
Only ODL + Audio and
seminars video Webcasting
webbased
10-60% communication
Mainly Mainly classroom
webbased
Tone Lømo. BI Nettstudier

20. Digital learning-resources
Static (recycling) Dynamic
Course Electronic assignments, personal
introduction, study feedback from tutor
plan
Audiolectures, videostreaming Cases presented on the net
Group- and project work
Publishing on Group counselling on the net
the net
Interactive exercises, games, simulations Discussions on the net -
chat
Repositorium, articles Group discussions
Individual Collaborative

21.  Individuallearning
 Blendedlearning
 Workbasedlearning
 Informallearning
 Schools K 12

22. TheSocial web
Facebook, twitter, linkin, slideshare, openeducationalresources, openeducationalpractis
es, usergeneratedcontent etc. etc.

23. A Quality Dialogue
To
From
Inspiration
Inspection

24. OECD-CERI
Qualityassurance in Tertiary Education:
CurrentPractises in OECD Countries.
Viktoria Kis, August 2005
www.oecd.org/edu/tertiary/review
Qualityassuranceprocedurescan serve two
major purposes:
improvement and accountability.
There is an uneasybalancebetweenboth
purposes, whichfrequentlyraisesthequestio
nofincompatibility (Vroeijenstijn, 1995a).

25. A differentapproach to quality
Maria Jose Lemaitre. President in RIACES, Iberoamerican Network for QualityAssessment and
Assurance in Higher Education,
Doingthe same but better Innovate and improve
Improvement
Change: newissues,
newapproaches
Currentsituation
Innovation

26. The context

27. Recentreports USA
USDLA. ”Enabled by Broadband, Education
enters a newfrontier”. Dr. John G. Flores
The SloanConsortium: BABSON Survey Research
Group: ”ClassDifference$. Onlineeducation in the
United Sates 2010”. Elaine Allen and Jeff
Seaman. Growth in OnlineLearning by 21% from
2008 to 2009
Wcet: ”ManagingOnline Education” FacultyTraining
is a Major Investment for Online Education
Programs. ADA ComplianceRemains a Major
Vulnerability

28. Bologna process 10 actionlines Reform
processwith European HigherEducation
1. Comparabledegrees 6. European dimension
2. Two cycles: 7. Lifelonglearning
Bachelor, Master 8. Institutions and
3. System ofcredits students
4. Mobility 9. Attractivenessof
5. Qualityassurance European
highereducaion area
(EHEA)
10. Doctoral studies +
research areas

29. EuropeanUniversityAssociation (EUA)
Recommendations on
Quality - 2009
1. Contextsensitive –Agencies
2. Developmentalapproach 2. Allowrisktaking and
failure
3. Inclusive
3. Sharingexperiences in
4. Engagingall key actors QA
1. Partnership HEI

30. The OPAL Vision
Unesco, ICDE, EFQUEL, OU
UK, AaltoUniveristy, UniversidadeCatólicaPortugese, University Duisburg-Essen
Focusonthepractisesof OER
ratherthantheresources. Better understanding
willlead to improvements in thequalityof OER and
more innovation.
Open EducationalResourcePractise (OEP)
constitutethe range
ofpractisesaroundthecreation, use and
managementof OER withtheintent to
improvequality and innovative education.

31. EFQUEL Innovation Forum
2010
OPENING EDUCATION:
INNOVATIVE, INCLUSIVE, EXCELLENT
”What are
thequalityimplic
ations in an
increasingly
open context?”
GrainneConole, OU UK

33. EFQUEL Innovation Forum 2010
Recommendations
”HOW CAN QUALITY APPROACHES EVOLVE AND ENHANCE
INCLUSION, INNOVATION AND EXCELLENCE"
Confidence
Leadership
culture
Policy support

34. Models for
EUROPEAN DISTANCE AND E-LEARNING NETWORK
QualityA NETWORK AND MEETING PLACE FOR
THE OPEN, DISTANCE AND E-LEARNING COMMUNITY IN EUROPE
Assurance

35. Different kinds ofcertification and
accreditationofe-learning
•Public accreditation. Regulatory
framework (European Network for Quality
Assurance, ENQUA)
•Certification of e-learning as part of
a broader system
(UNIQUE, EFMD-CEL)
•Certification within a system of
agreed association standards
(Commonwealth of Learning, EADTU
E-xcellence, NADE)

36. The UNIQUeMethodology
http://www.qualityfoundation.org/unique-certification/
EFQUEL, MENON, EFMD, EUROPACE
What: UNIQUe is a
qualityimprovementprocessthatprovides an
institutionalcertification
Aim: To raisethe standard oftechnology-
enhancedlearning in Europe
Target: European HE institutions
Processresult: Certification and
continuousqualityimprovement

37. UNIQUeProcess

38. The UNIQUeQualityCriteria
Learningresources •Resources for learning
•Students
•Faculty
•Technologicalequipment
Learningprocesses •Qualityofthe offer (services)
•IPR management
•Personaldevelopment/HRdevelopme
nt
Learningcontext/institution •Commitment to innovation
•Institutional standing
•Openness

39. EUROPEAN DISTANCE AND E-LEARNING NETWORK
A case study from Norway
A NETWORK AND MEETING PLACE FOR
THE OPEN, DISTANCE AND E-LEARNING COMMUNITY IN EUROPE

40. Norwegian Association for Distance and Flexible Education
NADE, a member organisation, founded in 1968
Formulated “Code of good practice for distance education”
Law regulating the activities from 1948 with an external
agency for quality control
New law 1993 introducing internal quality assurance
Quality guidelines developed in 1993
(Ljoså, Rekkedalet.al), revised several times, latest 2010
NADE´s standing committee on quality since 1993
NOKUT: National agency for quality assurance regulates
tertiary education according to ENQUA´s Guidelines
(ESG)

41. Norwegian Association for Distance and Flexible Education
Quality guidelines
 Regulated by law
 Institutions accredited by the Ministry of
Education
 Requires that the institutions have a system
for quality assurance
 The responsibility for quality guidelines lies
with NADE

42. NADE´sQuality guidelines 2010
A new structure with more focus on quality culture:
1. Quality management and quality work
2. Organisational issues
3. Course development
4. Information and counselling
5. Study-process (enrolment, administration and
information, tutors´ contract, tutoring, evaluation and
documentation)

44. Dialogue in Social Media
a conferenceaboutpod-casts
in Oslo (Sept. 28-29 2010):
Marianne Talbot´slecture ”A
rompthroughthehistoryofphilosophy” (University of Oxford):
500 000 downloadssinceOct. 2008
Reflections by Morten Flate Paulsen (NKI, Norway) aftertheconference:
 Future students willnot hand in papers but learningobjects in various
Web 2.0 services
 The students will be more innovative thanthepodcast-lecturers
 Theirsubmissionswill be a challenge to the professors (e.g. Copyright
issues)

45. Thoughts at the end
 Let us move from inspection to inspiration
 Encourage dialogue between accreditation
bodies and distance education
practitioners
 Distance education must be accepted as
an integral part of the ordinary educational
system
 Put more focusonquality in thesocial web

46. My golden learning
perspectivesafter 40 years
in distanceeducation:
alwayskeepthestudent´sneedsin mind
usetechnology to thebenefitoflearningand
make it accessible
ensurehighqualitythrough a qualityculture

47. Rise to thechallenge, ladies, divas!

48. http://www.nordlys.no/web-tv/article3945223.ece
Thankyou!
ingebob@online.no
Slides at
http://www.slideshare.net/IngeborgBoe/