The document outlines the four major functions of communication: control, motivation, emotional expression, and information. It explains how communication regulates behavior, promotes motivation through feedback and goal-setting, facilitates emotional expression among employees, and aids in decision-making by providing necessary information. Each function is considered equally important for effective communication in an organizational context.

4. Exchange the information to one
person another person is called a
communication

5. FUNCTION Of COMMUNICATION
Communication’s Four Major Functions
Control
 Motivation
 Emotional expression
 Information

6. Control
Communication controls member behavior in
several ways.
Employees are required to follow authority
hierarchies and formal guidelines.
Informal communication also controls behavior.

7. When work groups tease or harass a member who
produces too much,they are informal communicating
with, and controlling, the member’s behavior.

8. Motivation.
Communication promote motivation by
clarifying for employees what is to be done, how
well they are doing and what can be done to
improve performance.
The formation of specific goals, feedback on
progress toward the goals, and reinforcement of
desired behavior all stimulate motivation and
require communication.

9. Emotional expression.
Many employees, their work group is a primary
source for social interaction.
Communication within the group is
a fundamental mechanism by which members
show the their frustrations and feelings
of satisfaction.

10. Communication provides a way for expression
of emotions and fulfillment of social needs.

11. Information.
The final function that communication performs
is related to its role in facilitating decision
making.
It provides the needed information.
None of these four functions should be seen as
more important than the others.