An organization is a social unit of people that is structured and managed to meet goals. Organizations have management structures that determine relationships between activities and members, and assign roles and responsibilities. Managers at different levels engage in different amounts of planning, organizing, leading, and controlling functions to achieve organizational goals. Managers fulfill decisional, interpersonal, and informational roles like being a leader, liaison, or monitor. Key managerial skills include technical skills, conceptual skills, interpersonal and communication skills, decision-making skills, and diagnostic and analytical skills. These skills allow managers to perform tasks, coordinate activities, communicate effectively, make good decisions, and analyze situations.

1. Definition of Organization
A social unit of people that is structured and
managed to meet a need or to pursue
collective goals.
All organizations have a management structure
that determines relationships between the different
activities and the members, and subdivides and
assigns roles, responsibilities, and authority to
carry out different tasks.
Organizations are open systems--they affect
and are affected by their environment.

2. Definition of Organization
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3. Managers at different levels of the organization engage in different amounts of time
on the four managerial functions of planning, organizing, leading, and controlling
to be successful for achieving the goals of the enterprise.
According to MINTZBERG,
1. Decisional Roles: require managers to plan strategy
and utilize resources.
• Entrepreneur: assign resources to develop innovative
goods and services, or to expand a business
• Disturbance handler: correct unanticipated problems
facing the organization from the internal or external envts.
• Resource allocator: resource allocator, involves
determining which work units will get which resources.
• Negotiator: works with suppliers, distributors, or labor
unions, to reach agreements regarding products and services
Roles of Managers in the Organization

4. 2. Interpersonal Roles : require managers to direct and
supervise employees and the organization.
a) Figurehead : (MLMs) communicate future
organizational goals or ethical guidelines to
employees at company meetings
b) Leader: (all Managers) gives commands
and directions to subordinates, makes decisions,
and mobilizes employee support
c) Liaison: (MLMs) coordinate the work of
others in different work units, establish alliances
between others, and work to share resources.
Roles of Managers in the Organization

5. 3. Informational Roles: Informational roles are those in which
managers obtain and transmit information. These roles have
changed dramatically as technology has improved
• Monitor: evaluates the performance of others and
takes corrective action to improve that performance
• Disseminator : requires that managers inform
employees of changes that affect them and the
organization. They also communicate the company's
vision and purpose.
• Spokesperson: communicates with the external
environment, from advertising the company's goods
and services, to informing the community about the
direction of the organization.
Roles of Managers in the Organization

6. Top level Planning
Middle level Organizing Leadership Controlling
Lower level
Levels of Basic Function Manager

7. The roles that a manager plays in the organization require
having some skills.
These are the skills or qualities that an organization looks
for in a person to assign him as a manager.
Managerial Skills are
1. Technical Skill
2. Conceptual Skill
3. Interpersonal and Communication Skill
4. Decision-Making Skill
5. Diagnostic and Analytical Skill
Managerial Skills

8. Technical Skill: It is knowledge of and proficiency in
activities involving methods, processes, and procedures.
Thus it involves working with tools and specific techniques.
Technical skill is the ability to use the specialized knowledge,
procedures, and techniques of a field of activities.
Most managers, especially at the lower and middle levels, need
technical skills for effective task performance.
• Project engineers,
• Physicians
• Accountants.
Managerial Skills

9. Conceptual Skill: Conceptual skill is the ability to coordinate and
integrates all of an organization’s interests and activities.
A manager’s ability to think in the abstract and to view the
organization holistically is important.
Suggesting
a new product line for a company,
introducing computer technology to the organization’s
operations, or entering the international market;
for deciding this magnitude, a manager requires
Conceptual skill is his personality.
Managerial Skills

10. Interpersonal and Communication Skill:
Communication skill for a manager is a must. The manager must
be able to convey ideas and information to others and receive
information and ideas from others effectively.
A manager’s job is to control the subordinates and gives high-
level managers or administrators information about what’s going
on.
Communication skill enables a manager to perform them properly.
Most of his time, a manager job is to interact with people inside
and outside of the organization.
Managerial Skills

11. Decision-Making Skill:
A manager’s job is to make decisions that will lead the
organization to the attainment of is goals.
Decision making skill is the skill that makes a manager able to
recognize opportunities and threat and then select an appropriate
course of action to tackle them is an efficient manner so that the
organization can benefit for them.
Managers are not always going to make the best decision.
But a good manager most often makes a good decision and learns
from the bad ones. Decision making is a skill that improves as
managers gain more experience.
Training or educating is also a good method to develop the
Decision making skill of a manager.
Managerial Skills

12. Diagnostic and Analytical Skill:
Diagnostic skill refers to the ability to visualize the best response
to a situation.
Analytical skill means, the ability to identify the key variables in a
situation.
It helps him to identify possible approaches to a situation. After
that is also helps a manager to visualize the result or outcomes this
approaches.
Managerial Skills

14. Managerial Skills