The document discusses the concepts of managerial excellence and business excellence. It defines managerial excellence as displaying strong leadership and management skills, obeying company policies, and getting the best from employees. Business excellence refers to outstanding organizational practices for achieving results based on fundamental values and models. The key aspects of managerial excellence are types of managers, required qualities, competencies, roles and skills. It emphasizes developing technical, human and conceptual skills through roles like monitoring, decision making, and people management.

1. Managerial Excellence By S. Iyer, Employers’ Federation of India, Mumbai