2. What is oral communication?
The process of exchanging information, thoughts, and
ideas through spoken words.
It is a fundamental form of human communication
that allows individuals to interact, express themselves,
and convey messages directly to others using speech.
It includes speaking, listening, and understanding.
3. Purpose of Oral Communication
Oral communication aims to effectively convey
information through clear and concise vocal words.
It fosters interaction, relationship building, and
facilitates collaboration among individuals.
4. Characteristics of Oral Communication
1. Dynamic and interactive
2. Verbal and nonverbal cues
3. Spoken Words
4. Contextual and Situational
5. Types of Oral Communication
1. Group Discussions
2. Public Speaking
3. Interviewing
4. Video Conferencing
5. Telephonic Communication
6. Informal Conversations
6. Elements of Oral Communication
1. Speaker
2. Message
3. Listener
4. Feedback
5. Channel
6. Context
7. Noise
8. Purpose
7. Techniques for Improving Oral
Communication Skills
1. Expand Vocabulary
2. Use appropriate tone and pitch
3. Seek Opportunities for Conversations and
Discussions
4. Use Visualization Techniques
5. Seek feedback and practice
8. Importance of Oral Communication
1. Clarity and understanding
2. Collaboration and teamwork
3. Enhance Customer Service
4. Persuasion and influence
5. Problem-Solving
9. Oral communication holds immense significance at the
organizational level as it impacts various aspects of
operations, leadership, decision-making, and external
interactions.
Effective oral communication ensures smooth information
flow and coordination, improving productivity and
collaboration within the organization.
Significance of Oral Communication in the
Organization and Professional Level