O.P. Bhatt assumed the chairmanship of State Bank of India (SBI) in 2006. At that time, SBI's market share had declined significantly and employees lacked goals and commitment. Bhatt implemented several strategies to communicate and drive change at SBI. He held conclaves to set a 14-point agenda, met with unions to discuss mutual support, and listened to managers' feedback. Bhatt restructured roles, improved IT infrastructure, retained skilled employees, and regularly met with managers. These changes helped regain market share and reputation. Bhatt's vision was for SBI to be among the top global banks and serve all Indians while developing employees.