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Nonverbal CommunicationNonverbal Communication
"I am the most spontaneous speaker
in the world because every word,
every gesture, and every retort has
been carefully rehearsed."
George Bernard Shaw
What is nonverbal communication?What is nonverbal communication?
Nonverbal Communication = Communication without words
Nonverbal communication is a process of communication through
sending and receiving wordless messages.
Verbal and non verbal are all types of
communication. But the difference between
them is that we use our voice in verbal
communication and we use body signs in
non-verbal communication.
Importance of Nonverbal CommunicationImportance of Nonverbal Communication
Verbal & nonverbal Communication plays an important role in how people
interact with one another. People are using around 35% verbal
communication and 65% nonverbal communication in daily life.
Nonverbal communication has also cultural meaning.
Nonverbal communication
is the most powerful form
of communication. More
than voice or even words,
nonverbal communication
helps to create your image
in others mind and even
you can express your
emotions and feelings in
front of others, which you
are unable to express in
words.
Power of nonverbal communication
Types of Nonverbal Communication
There are two types of nonverbal communication:
• Intentional nonverbal communication
Example: Pointing out the finger, giving smile and
clapping.
• Unintentional nonverbal communication.
This may be intentional or unintentional
nonverbal communication message.
Form of nonverbal communication
• Eye Contact
• Facial Expressions
• Posture
• Haptics or Touch
• Gestures
• Personal Space
Eye contact, a key
characteristic of
nonverbal
communication,
expresses much without
using a single word. In
American culture,
maintaining eye contact
shows respect and
indicates interest.
Eye contact also
establish the nature of
a relationship.
Facial expressions
are the key
characteristics of
nonverbal
communication.
Your facial
expression can
communicate
happiness, sadness,
anger or fear.
Posture and how you carry
your self tells a lot about
you. How you walk, sit,
stand or hold your head not
only indicates your current
mood, but also your
personality in general.
For example, if you cross your
arms while standing, you
indicate that you may be closed
off and defensive. Meanwhile,
walking with your head down
and avoiding eye contact with
others may indicate shyness.
Haptic communication is
communicating by touch.
Touch or Haptics is the
characteristic of nonverbal
communication and used
when we come into physical
contact with other people.
For example: We use
handshakes to gain trust
and introduce ourselves.
A gesture is a
characteristic
of nonverbal
communication in
which visible body
actions communicate
particular message.
Gestures include
movement of
the hands, face, or
other parts of
the body.
Personal space is
your "bubble" - the
space you place
between yourself
and others. This
invisible boundary
becomes apparent
only when
someone bumps or
tries to enter your
bubble.
Nonverbal Communication Around the World
Nonverbal
Communication in
Pakistan
Expressing
happiness, respect
and love for others.
Cultural effect
Nonverbal Communication Around the World
Nonverbal Communication in
China
The Chinese don't like being
touched by strangers. Therefore
don’t make any body contact.
Cultural effect
Nonverbal Communication Around the World
Nonverbal Communication in
Argentina
A handshake and nod show
respect when greeting someone.
Cultural effect
Nonverbal Communication Around the World
Nonverbal Communication in
India
Greeting with 'namaste' -
placing both hands together
with a slight bow is a very
common nonverbal
communication and shows
respect.
Cultural effect
Nonverbal Communication Around the World
Nonverbal
Communication in the
U.S.A
Quite Informal way of
nonverbal communication
- A handshake, a smile,
and 'hello'.
Cultural effect
Nonverbal communication

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Nonverbal communication

  • 2. "I am the most spontaneous speaker in the world because every word, every gesture, and every retort has been carefully rehearsed." George Bernard Shaw
  • 3. What is nonverbal communication?What is nonverbal communication? Nonverbal Communication = Communication without words Nonverbal communication is a process of communication through sending and receiving wordless messages.
  • 4. Verbal and non verbal are all types of communication. But the difference between them is that we use our voice in verbal communication and we use body signs in non-verbal communication.
  • 5. Importance of Nonverbal CommunicationImportance of Nonverbal Communication Verbal & nonverbal Communication plays an important role in how people interact with one another. People are using around 35% verbal communication and 65% nonverbal communication in daily life. Nonverbal communication has also cultural meaning.
  • 6. Nonverbal communication is the most powerful form of communication. More than voice or even words, nonverbal communication helps to create your image in others mind and even you can express your emotions and feelings in front of others, which you are unable to express in words. Power of nonverbal communication
  • 7. Types of Nonverbal Communication There are two types of nonverbal communication: • Intentional nonverbal communication Example: Pointing out the finger, giving smile and clapping. • Unintentional nonverbal communication. This may be intentional or unintentional nonverbal communication message.
  • 8. Form of nonverbal communication • Eye Contact • Facial Expressions • Posture • Haptics or Touch • Gestures • Personal Space
  • 9. Eye contact, a key characteristic of nonverbal communication, expresses much without using a single word. In American culture, maintaining eye contact shows respect and indicates interest. Eye contact also establish the nature of a relationship.
  • 10. Facial expressions are the key characteristics of nonverbal communication. Your facial expression can communicate happiness, sadness, anger or fear.
  • 11. Posture and how you carry your self tells a lot about you. How you walk, sit, stand or hold your head not only indicates your current mood, but also your personality in general. For example, if you cross your arms while standing, you indicate that you may be closed off and defensive. Meanwhile, walking with your head down and avoiding eye contact with others may indicate shyness.
  • 12. Haptic communication is communicating by touch. Touch or Haptics is the characteristic of nonverbal communication and used when we come into physical contact with other people. For example: We use handshakes to gain trust and introduce ourselves.
  • 13. A gesture is a characteristic of nonverbal communication in which visible body actions communicate particular message. Gestures include movement of the hands, face, or other parts of the body.
  • 14. Personal space is your "bubble" - the space you place between yourself and others. This invisible boundary becomes apparent only when someone bumps or tries to enter your bubble.
  • 15. Nonverbal Communication Around the World Nonverbal Communication in Pakistan Expressing happiness, respect and love for others. Cultural effect
  • 16. Nonverbal Communication Around the World Nonverbal Communication in China The Chinese don't like being touched by strangers. Therefore don’t make any body contact. Cultural effect
  • 17. Nonverbal Communication Around the World Nonverbal Communication in Argentina A handshake and nod show respect when greeting someone. Cultural effect
  • 18. Nonverbal Communication Around the World Nonverbal Communication in India Greeting with 'namaste' - placing both hands together with a slight bow is a very common nonverbal communication and shows respect. Cultural effect
  • 19. Nonverbal Communication Around the World Nonverbal Communication in the U.S.A Quite Informal way of nonverbal communication - A handshake, a smile, and 'hello'. Cultural effect