Nithin Pradwirajan is a results-oriented professional with over 6 years of experience in customer relationship management, sales, business development, administration, and revenue generation. He currently holds an MBA in Marketing and International Business from Abu Dhabi University. Most recently, he worked as a Customer Service Supervisor at Trust Middle East, where he increased customer base by 75% and revenue by 80%. He is seeking a challenging middle-level role in customer relationship management, sales, or business development.
Maximizing Sales Performance: Andrew Sidwell Team EgyiiTrip Allen
Maximizing Sales Performance and Skills: an overview of the programmes and outcomes
of past programmes delivered by Team Egyii member, Andrew Sidwell. He focuses on solutions for front line service/ sales teams and management.
Frontline Sales and Acquisition
Frontline Customer Experience
Leadership and Coaching Development
A pesar de todos los grandes recursos turísticos con los que cuenta Gredos, en realidad, el empresario es el gran recurso, el empresario hace posible el Modelo Gredos. Der Arbeitgeber ermöglicht "MODEL GREDOS"
Maximizing Sales Performance: Andrew Sidwell Team EgyiiTrip Allen
Maximizing Sales Performance and Skills: an overview of the programmes and outcomes
of past programmes delivered by Team Egyii member, Andrew Sidwell. He focuses on solutions for front line service/ sales teams and management.
Frontline Sales and Acquisition
Frontline Customer Experience
Leadership and Coaching Development
A pesar de todos los grandes recursos turísticos con los que cuenta Gredos, en realidad, el empresario es el gran recurso, el empresario hace posible el Modelo Gredos. Der Arbeitgeber ermöglicht "MODEL GREDOS"
Introducción al estudio de las cualidades de la materia, que en sánscrito se denominan GUNAS a través del capítulo 14 del BHAGAVAD GITA, traducido por Padilla
Encuesta de opinión pública sobre infidelidad, México 2012, Encuesta nacional para el programa Zigma Opinión Pública, todos los martes 4 a 5 pm por Ibero 90.0 FM
Presentación utilizada durante las jornadas ¿Eres un lider 3.0? celebradas en el edificio Galia y patrocinadas por Grupo iD. En esta segunda parte nos ocupamos de cómo debe comportarse una organización en la actualidad, sacando provecho a las redes sociales.
2017 is the year of influencer marketing. Influence marketers will need to differentiate themselves from the crowd to win new business from brands and attract top influencers. Simply saying that you're the best won't cut it anymore! SocialBoutique adds a new dimension to your influencer marketing campaigns and could be the difference between rejection and bringing on a new client.
Influencer marketing has been used primarily for branding and awareness. Campaigns have been measured in impressions. While branding and awareness are important and certainly lead to purchases, influence marketers haven't had an elegant way to drive and track direct sales from influencer initiatives.
SocialBoutique is the perfect compliment to your influencer marketing campaigns, enabling influencers to sell the products they promote to their fans/followers who want to shop their style directly from Instagram, Facebook and their blogs. SocialBoutique allows influencers to connect their posts to products and earn commissions from sales.
Brands love the pay for performance model. They also love the ability to continue generating results from the influencers they work with long after their campaigns have ended. Sales are ultimately what brands are after and now you can deliver! SocialBoutique makes the connection between influencer marketing efforts and sales. It's not a replacement for campaigns. It's an additional component that offers additional value.
Influence marketers can partner with Pixelshop and earn a cut of commission from sales made through the brands and influencers they bring to the platform.
Contact Rachael for more information. Rachael@Pixelshop.io or sign up at https://pixelshop.io/signup
eTwinning y el cambio transformador de centros: proyecto pilotoEducación Innovación
Proyecto impulsado desde la Dirección General de Innovación, Becas y Ayudas a la Educación, junto con el Servicio Nacional de Apoyo eTwinning España (Ministerio de Educación), el British Council en Escocia y el Ayuntamiento de Glasgow.
Este informe contiene cada uno de los aspectos generales y específicos que se considera en la evaluación de desempeño y los diferentes escenarios de evaluación
8.5 years of experience in Retail Operations with hands-on experience in formulating, developing and implementing yearly business strategies to ensure attainment of revenue goals and profitable sell-through.
A seasoned professional with practical experience and solid understanding of a diverse range of sales and marketing product and service management including market analysis, sales and marketing , team building and sales development. Demonstrated ability to select train and retain self motivated, customer oriented employees. High-caliber presentation, negotiation and closing skills.
1. NITHIN PRADWIRAJAN
Contact No.: +971-559467879 ~ E-Mail: nithin.pradvirajan@gmail.com
Contact Address: Khalifa Street, Abu Dhabi, UAE
Result-oriented Professional in pursuit of challenging and enriching middle level assignments in Customer
Relationship Management/ Sales/ Business Development with an organization of high repute
PROFILE SUMMARY
Dynamic Professional with over 6 years of experience in:
~ Customer Relationship management
~ Sales & Marketing
~ Business Development
~ Administration
~ Revenue Generation
~ Channel Management
~ Training & Development
~ Documentation
~ Team Management
Last associated with Trust Middle East (Power Group), Abu Dhabi, UAE as Customer Service Supervisor
Creative and Multi-disciplinary Executive renowned for ensuring continuous interaction with the customer to make sure that
area of concern can be worked upon for improved service levels
Hands-on-experience in liaising daily with other departments in accounting, fleet, sales, operations and transportation
Demonstrated excellence in recommending improvements to functionality, creating and delivering quality services
Proficient in creating and sustaining a dynamic environment that motivates the high performance amongst the team members
Pivotal in initiating & developing relationships with key decision-makers in target organizations for business development
Expertise in networking with prospective clients while simultaneously generating business from existing accounts
A keen communicator with honed interpersonal, problem solving and analytical abilities
CORE COMPETENCIES
Performing market research surveys amongst client base to seek feedback on sales techniques, follow-up methods and after sales
service quality
Driving operational excellence set as a standard by the clients and adhering to the standard operating procedures
Mapping client’s, identifying improvement areas & implementing measures to maximize satisfaction levels
Managing complete operations with key focus on bottom line profitability by ensuring optimal utilization of available resources
in different areas
Adhering to all company policies, procedures and business ethics codes while ensuring that they are communicated and
implemented within the team
Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to
maximize customer satisfaction level
Executing profitable & productive business relationships and building an extensive client base with distinction of accomplishing
multi-fold revenue increase
2. WORK EXPERIENCE
Feb’14 to Sep’14 with Trust Middle East (Power Group), Abu Dhabi, UAE
Customer Service Supervisor
Responsibilities:
Managed customer inquiries, complaints, billing and payment extension/service requests
Calmly handled angry customers, repaired trust and located resources for problem resolution and design best-option solutions
Involved in generating interest from potential clients
Developed good relationship with new clients as well as existing
Assisted in retaining existing client base by offering new solutions and services
Liaised with other department to fulfill customer’s needs
Functioned as Brand ambassador for different industry events
Submitted weekly reports to the Business Development Manager to update MIS
Highlights:
Amplified customer base by 75% through maintaining effective relationships with the customers
Augmented revenue by 80% and market share by 25% through the implementation of marketing policies and strategies
Expanded sales by 75% through innovative selling techniques such as consultative selling, needs-creation selling etc.
Trained and developed a team of 10 new field sales & customer service representatives who achieved an average of 45% of their
sales targets within their first 6months
Received the Best Employee Award in recognition of generating sales in the first 2 months of joining the organization.
Feb’11 to Feb’14 with EUROPCAR (Universal Group) Abu Dhabi-UAE
Last designated as Customer Service - Rental Supervisor
Growth Path:
Feb’11 to May’12 Sales & Business Development Executive
May’12 to Feb’14 Customer Service-Rental Supervisor
Responsibilities:
As Customer Service - Rental Supervisor
Supervised and coordinated daily activities of rental agents
Took ownership for queries from first contact to resolution
Trained new staff on processes, policies and customer service techniques
Collaborated with management for new marketing proposals
Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve quality
As Sales & Business Development Executive
Expanded and developed clientele base
Proactively identified and pursued sales opportunity within the industry
Achieved monthly targets
Ensured effective preparation of:
o Reports on a daily, weekly and monthly basis as requested by management
o Customer quotations and presentations in line with Europcar current pricing and conditions
Assisted the Sales Manager in implementing the sales strategies of the company
PREVIOUS WORK EXPERIENCE
Jun’08 to Jan’11 with Gulf Pioneers General Cont. Co. LLC, Abu Dhabi, UAE as Administrative Executive
Assist in the management of the division by evaluating existing and proposed organizational policies and procedures.
Acts as an intermediary between the organization and third party vendors for all the day-to-day operational requirements.
Formulate current and long-range programs, plans, and policies for departmental programs.
Assisting Finance Department in preparation of Projected Price Lists, Profit & Loss Statement and Balance Sheets of various
Projects.
3. CERTIFICATION
IELTS from British Council
Customer Service Advantage Training Program from SYNA Development-U.A.E
ACADEMIC DETAILS
2014 MBA in Marketing and International Business from Abu Dhabi University, Abu Dhabi-U.A.E
2007 B.Com. from Sree Narayana College, Trivandrum - Kerala University, India
Additional Qualification:
2007 Diploma in Financial Accounting from CED, Kerala India
PERSONAL DETAILS
Date of Birth: 02/09/1986
Nationality: Indian
Passport No.: F7016435
Date of Expiry: 23/04/2016
Visa Status: Visit Visa
Driving License: UAE Driving License
Permanent Address: 3rd
Floor, Palm drive apartment, St. Mary’s Lane, Pattom, Trivandrum, Kerala- India
Languages Known: English, Hindi, Malayalam and Tamil
Location Preference: UAE (preferably Abu Dhabi)