1. YangJing Ni
43 Holmbush Cres, Toronto, ON M1V 2Y8
(416) 953-0109 yni9@myseneca.ca
Career Objective
To obtain a full-time guest service position at hotel, become a professional guest
service by use my guest service, communication, and team work skills.
Summary of Qualification
· Knowledgeable in Microsoft Office (Word, Excel, PowerPoint)
· Training in Opera Property Management System
· Excellent ability to remain calm and positive while working in a fast
paced environment with 2 years of experience as a cashier
· Strong communication skills and problem solving skills from 2 years
of customer service skills
· Fluent in English and Mandarin
Education
· Hospitality Management-Hotel and Restaurant Sept 2014-Present
Seneca college Markham Campus
Certificates include Smart serve, Guest Service Gold, First Aid and
CPR
· High school diploma (OSSD) Sept. 2012-June 2014
Milliken Mills High School, Markham, ON
Co-Curricular Activities
· Dr. Norman Bethune C.I. 2009-2011
Chinese Association member

2. YangJing Ni
43 Holmbush Cres, Toronto, ON M1V 2Y8
(416) 953-0109 yni9@myseneca.ca
Related Work Experience
· Cashier and the Front Desk Service Agent (Part-time)
Sunfood supermarket, Markham, ON
Helped customers to check out their grocery with a delight shopping
experience
Answer phone calls with excellent communication skills
Remember commodity prices and helped to modify the price
Community Involvement
· Taste of Asia June 2012-June 2011
Direct guests to their seats
Answer guests questions
Distributing leaflets
· Canada day parade July 2010
Helped to organize participants in parade
· Unique Chinese School 2009-2010
Assistance of teacher
Received student’s parents
Interests/Hobbies
· Cooking, Helping people, Photography, Drawing
References available upon request