Amber Gaslin is seeking a position that provides opportunity for personal growth and career advancement through strong customer service and organizational skills. She has a AA degree from Inver Hills Community College and work experience in customer service roles including as a server at restaurants and banquet facilities, and as a caregiver. Her skills include proficient communication, leadership, problem solving, and customer relations abilities developed over 12 years of customer service experience.

1. Amber L. Gaslin Main 651.276.2152, gaslinal@gmail.com
OBJECTIVE
To provide a company with a high level of dedication, strong customer service, organizational and
communication skills through a position providing opportunity for personal growth and career
advancement.
EDUCATION
A.A. Degree. Inver Hills Community College, Inver Grove Heights, MN 2010
General course work with an emphasis in the social sciences, mathematics, & the Spanish language.
H.S. Diploma. General Education. Ellsworth Senior High School- Ellsworth, WI 2006
STRENGTHS
• Proficient communication, leadership, and problem solving skills.
• Strong ability to complete goals well beyond expectations of the employer and to maintain a positive
attitude during stressful situations
• Very comfortable taking on leadership positions, and communicating with members of a group to
find the most efficient path to solving any problem.
SKILLS
• Knowledgeable in Microsoft Word, Microsoft Excel, Microsoft PowerPoint and the worldwide web
• Strong skills in customer relations, attention to detail, relationship building and communication have
been acquired from 12+ yr. experience in customer service
RECENT WORK
Comfort Keepers- Hudson, WI Jul 2015 to Nov 2015 Care Giver
-Traveling in home personal care assistant for elderly persons. Assisted dressing/ undressing. Meal Prep.
Transfer Assist- regular use of a Hoyer lift. Medication assistance. Cleaning. Transfer clients for
assistance with errands.
American Legion- Hastings, MN Jan 2015- Jul 2015 Server
-Served breakfast, lunch, and dinner- featuring daily specials. Promoted to shift lead after 4 months. Cash
handling. Cleaning. Attended safe liquor practice seminar. Leadership. Communication. Customer
Relations
Hastings Country Club- Hastings, MN Apr 2012 to Nov 2014 Server
-Worked closely with upwards of 300 members and the general public to provide excellent Customer
service along with cleaning, organizing and cash handling tasks. Promoted to Lead banquet server during
last year of employment. Placed weekly liquor order. Cash handling. Customer relations. Communication.
Leadership.
St. James Hotel- Red Wing, MNMarch 2008 to Nov 2012 Banquet Server/ House Keeper
- Fast paced, high class service to large numbers of customers. As well as assistance with set- up and
break down of events serving 325+ guests. Customer Relations, organization & team building skills
refined. Cleaning, re-stocking, and organizing many historic guest rooms.
Bud's Lanes- River Falls, WI Oct 2007 to Mar 2008 Server/ Bartender
• Mixed and served drinks and food to 12 lanes of league bowling, as well as to a bar area drawing large
crowds for sporting events. Customer relations, Cash handling, and communication skills refined.