This document is a resume for Valeri J. Welter seeking a sales representative position utilizing their biomedical science degree and customer service experience. They have a Bachelor of Science in Biomedical Science from St. Cloud State University and an Associate in Liberal Arts from Anoka-Ramsey Community College. Their experience includes several years working in customer service roles in restaurants, bars, and campus services. They are looking to apply their education, leadership skills, and strong work ethic to a sales representative role.

1. VALERI J. WELTER
2739 112th
Lane NW, Coon Rapids, MN 55304 ● (763) 273-6428 ● valeriwsj@hotmail.com
OBJECTIVE
To obtain a sales representative position utilizing my knowledge of biomedical science along
with many years of sales and customer service experience. Work effectively in a fast-paced
environment and consistently prioritize tasks and meet deadlines. Excellent interpersonal skills,
initiative, attention to detail, and follow-through skills.
EDUCATION
Bachelor of Science-Biomedical May 2016
St. Cloud State University, St. Cloud, MN
• Worked an average of 25 hours per week while attending school ¾ time throughout
entire college journey.
Associate in Liberal Arts December 2012
Anoka-Ramsey Community College, Coon Rapids, MN
• Worked an average of 30 hours per week while attending school ¾ time.
University of Wisconsin Fox Valley, Menasha, WI
• Vice President of Phi Theta Kappa
• President of Chemistry Club
• Dean’s List: six consecutive semesters
Certified Nursing Assistant License May
2006
Fox Valley Technical College, Appleton, WI
REU Research Program Summer 2010
University of Wisconsin, Oshkosh, Oshkosh, WI
• Emphasis: Synthesis of 2-nonylquinolin-4(1H)-one
AWARDS
Award of Excellence from the American Chemical Society
Certificate of Appreciation from the University of Wisconsin System
ADDITIONAL INFORMATION
Dedicated to professional growth by constantly upgrading skills and participating in training
opportunities; professional demeanor; communicate effectively with all levels of the organization
and the public. Recognized for leadership skills and willingness to do whatever is necessary to
get the job done. I possess the ability to meet deadlines. I am a quick learner and very
dependable. When it comes to training others, I am very efficient and patient.
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2. EXPERIENCE
January 26, 2011 to Present ● Ham Lake Lanes and Lounge● Ham Lake, MN
• Increased sales by offering food and drink specials and upselling rail liquors to top shelf
liguors
• Provided excellent customer service
• Highly skilled at building a good rapport with customers to insure future business
• Very efficient with solving problems that may arise
• Excellent negotiation skills
• Excellent at anticipating wants and needs of customers
• Multi-tasking and taking orders
• Accurately tracked funds to ensure they balanced at the end of shift with the
computerized Employee Balance Report
• Maintaining a clean environment to keep the bowling alley and restaurant areas clean,
safe, and enjoyable for guests, entering orders in POS computer system
• Help out others with guests and other tasks to keep up business productivity
• Provided reports to manager of any customer issues or requests
May 2008 to January 2011 ● Biggar’s Supper Club ● Winneconne, WI
• Expressed excellent customer service
• Balanced taking orders, and getting meals out in a timely manner
• Opened and closed the Supper Club
• Helped stock new product while utilizing the first in first out process
• Helped train new employees to encourage increased business productivity and customer
experience
• Kept track of tips as well as business revenue
December 2010 to January 2011 ● Barlow Planetarium ● Menasha, WI
• Work Study
• Kept track of money for the Planetarium, counted back change for tickets sold
• Increased business profit by selling memberships to guests
• Performed general office tasks such as answering phones, greeting guests, utilizing
Microsoft office and POS, utilizing lamination machine for membership badges
December 2010 to January 2011 ● UW Fox Valley Campus Services ● Menasha, WI
• Work study Program
• Displayed excellent customer service in person and over the phone
• Utilized multi-line phone system
• Transferred phone inquiries to the proper departments
• Efficiently used a fax and copy machine to perform various tasks for professors
• Sorted incoming mail to different areas of the University
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3. • Sent outgoing mail for the University
• Wrote up an assortment of documents utilizing Microsoft Word
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