This document provides a summary of Barbara Bennett's qualifications, including over 15 years of experience in customer service, administrative, and educational roles. She has strong skills in areas like communication, problem solving, office procedures, and computer programs. Her background includes experience as a teacher, tutor, volunteer, and in retail customer service positions.

1. Barbara Bennett
1339 Hegira Street NW
Palm Bay, FL 32907
(321) 305-2577
barbarabennett56@hotmail.com
SUMMARY OF CUSTOMER SERVICE/ADMINISTRATIVE QUALIFICATIONS:
• Proven experience completing administrative and customer service responsibilities in previous
positions supporting education and retail organizations. Strong verbal communication, problem solving,
and customer relations skills when resolving customer disputes, ensuring complete customer
satisfaction.
• Strong ability to complete office support duties including:
°Phone Line Systems °Office Machines °Office Procedures
°Appointment Scheduling °Filing °Data Entry
°Typing °Mail Distribution °Case Files
°Cash Handling °Written Correspondence °Reporting/Charts
• Computer experience to include:
°Microsoft Word °Microsoft Excel °Microsoft Outlook
°WordPerfect °Internet Research °Windows 10
• 3 years - experience providing Secretarial support including phone line systems, typing, filing,
balancing cash register and completing bank deposits of $5,000 daily. Experience as Sales Associate
responsible for accurately completing cash register transactions, resolving customer’s issues, inventory
and stocking.
• 9 years - experience as volunteer for “Food in the Park” Food Pantry which includes stocking items, set
up and break down. Responsible for tracking number of clients served. Experience managing
fundraising events including soliciting silent auction donations and collecting money for event
participation.
• 15 years - experience tutoring in grades 1-6 subject areas/an or teaching. Knowledge of basic sign
language.
PROFESSIONAL EXPERIENCE:
Elementary Teacher 1999-
2015
Explorer/Palm Bay Community Charter/Jupiter Elementary, Melbourne/Palm Bay, FL
• Excelled in role requiring the ability to handle a variety of teaching, parent and administrative tasks.
Proficient in resolving issues concerning the children.
• Demonstrated proficiencies in utilizing phone systems within a high-volume environment. Calmed
upset/angry parents and children, researched and rapidly solved problems, and rebuilt client trust to
prevent their dissatisfaction.
• Organized files and kept them updated. Completed data entry of information into online reporting
system. Prepared detailed student reports.
• Consistently praised by parents and staff for strong management and communication skills, attention to
detail, and team player attitude.
• Tracked success of each student by combining various assessments and generating charts.
Tutoring Grades 1-6
• Tutored in all subject areas and children progressed and increased in their skills.
EDUCATION:
Education, Credentials, Volunteer, & Awards
n University of Central Florida – Cocoa, FL (BS in Elementary Education)
n Florida Elementary ED/ESOL Teaching Certificate number 784488 (exp. 06/30/19)

2. n Associates of Science in Early Childhood Education, College Credit Certificate in Pre School Specialization - Child Development
Early Education – Child Center Management – Infant Toddler Specialties
n Volunteer – Feeding the Homeless, Assistant Quiz Coach, tutor, Refresh Brevard, Nursery