1. Flexible Working
Lee Tebby
Technology Specialist
Business Link
Home Sweet Home Working
Presentation
November 2010

2. Agenda
• Introduction
• Case Studies
• The “Technology” Bit
• Benefits of Flexible Working

3. WORKING
HOURS
MOBILE EMAIL
HOME
WORKERS
VIDEO
CONFERENCIN
G
CLOUD
COMPUTING
HOT DESKING
IT’S THE
LAW!!!

4. What do you need?
Desk/Table/Sofa/Bed
PC/Notebook/Mac
Internet Connection
Printer
Phone/Mobile
Email/Fax/Phone
Office Applications
Customer Relationship
Management
Stock Control
Accounts
Website Maintenance/Updates
Print
What can you do?

5. SOUTH WEST BUSINESS
SURVEY
• Farming
• Manufacturing
• Legal
• Hospitality/Tourism
• Construction
• Business Services
• Design/Advertising
• Marketing/Web
Employers from 47 Companies
60% Increased Staff Retention
70% Reduced Business Travel
71% Improved Customer Service
76% Saw Savings in Fuel Costs
78% Increased Productivity
Employees from 47 Companies
83% Reduction in Unproductive Commuting
84% Improved their Work/Life Balance
89% Got More Work Done
93% Work More Effectively
Future Work Forum at Henley Business
School SustainIT Charity

6. Did You Know?
In a survey of 11,000 UK businesses – 16% of workers had
considered resigning from their current job due to the length of
commuting time.

7. Scary But True!
Price Waterhouse Cooper published an article at the beginning of
2010 stating that 50% of males and 20% of females expected to
watch World Cup football matches during office hours.

8. Carbon Footprint
Reduce CO2 emissions with remote working or video conferencing.
Replacing 75-80 Watt PCs with energy efficient 20 Watt thin-client
terminals reduces power consumption.

9. Can You Justify The Cost?
The CBI survey showed that 75% of managers believe that their
flexible workers are more productive. Research by The Times
Newspaper showed savings of 30% on office space could be made
by operating a flexible working practise.

10. Case Study
Posterscope
Outdoor Advertising Company
Uses mobile tethering for remote
access into a suppliers booking
system.
Benefits from a competitive
advantage of booking billboards
whilst working in the field, ensuring
they get the best possible
campaign visibility for their clients.

11. Case Study
Road Runner Express
Courier Company
Uses a Blackberry device to keep
informed of collections and
deliveries.
Benefits from improved customer
service by being able to respond to
enquiries whilst out of the office.
Also gains an additional 1 hour per
day by doing paperwork on the
move rather than back home each
night.

12. The “Technology” Bit

13. What technology?
Wireless Networking
Virtual Private Networks (VPN)
Remote Access
Mobile Working
Voice Over IP (VoIP)
Cloud Computing
Email/Fax/Phone
Office Applications
Customer Relationship
Management
Stock Control
Accounts
Website Maintenance/Updates
Print
What can you do?

14. WIRELESS
NETWORKING
Home Networking
Small Office Networks
Public Areas
Meeting Rooms
Hotels
Pubs/Restaurants
Conference Venues
Bluetooth
Wireless
Line of Sight
Hotspot
Public Area Network
TYPES OF WIRELESS

15. WIRELESS SPEEDS
0
20000
40000
60000
80000
100000
120000
PSTN
PAN
WIFI-802.11a
2.5GGPRS
3GUMTS
ADSL
WIFI-802.11b
ADSLMAX
WIFI-802.11g
WIFI-802.11n
Min
Max
Public Service Telephone Network
(28Kbps – 56Kbps)
Public Area Network
(??? - ???)
802.11a
(54Kbps – 54-Kbps)
General Packet Radio Service
(56Kbps – 56Kbps)
Universal Mobile Telecommunication
System
(250Kbps – 384Kbps)
Asynchronous Digital Subscriber Line
(256Kbps – 8Mbps)
802.11b
(11Mbps – 11Mbps)
ADSL2
(8Mbps – 20Mbps)
802.11g
(54Mbps – 54Mbps)
802.11n
(104Mbps – 104Mbps)

16. WIRELESS SECURITY
Wired Equivalent Privacy
Introduced in 1997 with 802.11
Serious vulnerabilities found in
2001
Can be cracked in minutes
Wi-Fi Protected Access
Replaced WEP in 2003
Replaced by WPA2 in 2004
WPA2 mandatory since Sept 2006
Extensible Authentication
Protocol
Certified in 2010
Enterprise Class WPA2

17. VIRTUAL PRIVATE
NETWORKS
Home Workers
Mobile Workers
Inter-Branch Communication
Supplier/Customer Links
Modems
Routers
Data Cards
USB Dongles
Mobile Tethering
Data Encryption
Secure Socket Layer (SSL)
ISA Server/Gateway
Firewall
TECHNOLOGY USED
SECURITY

18. REMOTE ACCESS
Home Workers
Mobile Workers
Remote Support Staff
Virtual Private Network (VPN)
Remote Desktop Protocol (RDP)
Web Based Tools
Thin Client – Citrix/Terminal
Services
Virtualisation – VMware/Microsoft
Portals - SharePoint
REMOTE
CONNECTIVITY
TECHNOLOGIES

19. MOBILE WORKING
Email
Calendar
Contacts
Office Documents
Satellite Navigation
Apple iPhone
Android
Windows Phone
Blackberry
Nokia Intellisync
Nokia Mail for Exchange
Digital Certificates
Anti Virus
Remote Device Management
MOBILE PLATFORMS
SECURITY
CONSIDERATIONS

20. VOICE OVER IP
• It’s Free Phone Calls
• You Just Need Skype
How Many Of You Have Played This?
Who Here Has Heard These
Statements?

21. VOICE OVER IP
Home Workers
Branch Offices
Field Workers
Tesco Internet Phone
Skype
Microsoft NetMeeting
Kinect Video Chat
ADSL
VoiceFlex
Quality of Service (QoS)
Power over Ethernet (PoE)
VIA
THE
INTERNE
T
USING VoIP
TECHNOLOGY TIPS

22. VOICE OVER IP
Pros
Plug & Play Telephone System
Modular
Scalable
On Premise or Hosted Solution
Advantages
Site to Site Calls ARE Free
Home Workers to Office Calls ARE Free
SIP Trunks Enable Local STD Numbers
Seamless Roaming Using Wi-Fi
Soon/Now
FoIP Now Possible
Cons
Not FREE Calls
Free Services Are Limited
Not A Replacement – An Enhancement

23. CLOUD COMPUTING
Subscription Based Services
Software Hosted via the Internet
Initial Setup
Monthly Subscription
Software as a Service (SaaS)
Messaging
Collaboration
Customer Relationship Management
(CRM)
Enterprise Resource Planning (ERP)
Accounts Software
Voice Over IP (VoIP)
Backup Software
Public Clouds & Private Clouds
Amazon Elastic Compute Cloud (EC2)
Microsoft Hyper-V Cloud

24. The Benefits
• More Productive & Efficient
• Flexibility (Work/Life Balance)
• Pay as you Go
• Cost Savings (Calls, Travel, Software)
• Your Customers Are Doing It
• SO ARE YOUR COMPETITORS!

25. Contact Me…
Lee Tebby
Technology Specialist
Email: lee.tebby@axisfirst.co.uk
DDI: 01278 726822
Mob: 07803 658845
Web: www.axisfirst.co.uk