1. [Type text] Tel: 01564 330802
Email: sales@aitchtelecom.co.uk
Web: www.aitchtelecom.co.uk
Why Businesses Are Increasingly Choosing VOIP
With the dramatic advances in digital
technology, gone are the days of boxes
on walls, untidy wiring, broken sockets
and costly changes. The internet now
provides the opportunity of modern
solutions to suit your business needs
Each business is different but they are all
likely to share one or more of the most
common business drivers.
Saving money
Getting more for less
Managing growth
Risk reduction
Improving customer service and image
Managing a workforce across different
locations.
Compliance
Being green
VOIP has many benefits that help
organisations to achieve these objectives and
make significant cost savings.
VOIP is suitable for organisations of any size
from start-ups to those with several locations.
It is particularly suitable for businesses with a
mobile workforce such as a salesforce or
homeworkers.
Fully managed VOIP now provides secure,
reliable voice connectivity with all the
features of traditional solutions. Whether you
have one employee or 1000, each will
experience all the features of a modern
system.
We set out below a more detailed analysis of
the benefits and answer many of the most
common questions.

2. MAJOR BENEFITS THAT VOIP COULD BRING TO YOUR BUSINESS
Lower Cost
Call tariffs are significantly lower with free
calls between sites including home workers
and mobile employees. Because your system
is fully hosted off site, then you do not require
any costly hardware.
Flexibility
VOIP makes easy some things that are difficult
to impossible with traditional phone
networks. Incoming phone calls are
automatically routed to your VOIP phone
where ever you plug it into the network. Take
your VOIP phone with you on a trip, and
anywhere you connect it to the Internet, you
can receive your incoming calls.
Scalability
It is easy to add users as your business grows.
These can be added within hours and you are
not usually dependent upon anyone having to
provide a new telephone line or extension
wiring.
Business Continuity
You can create a disaster recovery plan by
smart call routing. This ensures that you are
always available, even in the time of flood,
snow or other disaster.
Work On The Move
VOIP allows you to connect to any of your
employees, on any device, in any place at any
time
Frequently asked questions
Is hosted VOIP reliable?
Yes. Calls are routed over the internet and not
dependent upon hardware on your premises. Your
host will have co-location giving you more
resilience than a traditional solution.
What equipment do I need?
VOIP phones and a connection to the outside
world, which is normally a router and a switch.
How do I make changes to my system?
The administration of the system can be done
through a web portal. This can be done by a
manager or your installer.
Can I record calls?
Yes. This may be an optional extra but all leading
VOIP platforms provide the feature.
Does VOIP reduce my carbon footprint?
It can do. Conferencing and collaboration are much
easier meaning less travel. The ability to work from
home also reduces travel.
Can I have different settings per user?
Yes. The administrator can apply different settings
to each user for features such as voicemail,
recording, hunt groups etc.
Can I keep my numbers?
Yes. Your current numbers can usually be ported
onto a VOIP network.
What happens if I move premises?
You simply move the system with you. VOIP is
entirely portable and you would suffer virtually no
downtime during any relocation, since your VOIP
phones are plug and play, providing that you have
an internet connection. There are no contractual
limitations.
How much does it cost?
One of the major benefits of VOIP is the relative
affordability. You are not reliant upon a separate
cabling infrastructure. You do not need expensive
maintenance contracts. You only need to buy the
phones to plug into your data cabling network.