Shadaab Ahmed Munshi has over 14 years of experience in restaurant management, operations, and marketing, having held positions such as Restaurant General Manager at Pizza Hut India and Assistant Manager at Burger King in Dubai. He is currently working as an Online Senior Marketing Executive, where he is responsible for marketing planning, business development, and strategic planning. Munshi has a proven track record of improving sales, reducing costs, and achieving business goals across multiple restaurant brands.
Currently, I am working with the Evolve Back Resorts Coorg & Kabini, Karnataka India.
I am the Learning & Development / Training Sr. Executive.
I am looking forward for better opportunities to build and enhance my career path.
I am looking forward to join an esteemed organisation in the Training department.
Currently, I am working with the Evolve Back Resorts Coorg & Kabini, Karnataka India.
I am the Learning & Development / Training Sr. Executive.
I am looking forward for better opportunities to build and enhance my career path.
I am looking forward to join an esteemed organisation in the Training department.
Просмотр фильма «Марафон» (De Marathon), с детальным разбором.
На мастер-классе вы узнаете, принципы того:
как превратить скучную и бессмысленную жизнь, в жизнь полную радости
как превращать рутиные дела, в дела приносящие радость и счастье
как быть счастливым, независимо от количества денег в кармане.
Просмотр фильма «Марафон» (De Marathon), с детальным разбором.
На мастер-классе вы узнаете, принципы того:
как превратить скучную и бессмысленную жизнь, в жизнь полную радости
как превращать рутиные дела, в дела приносящие радость и счастье
как быть счастливым, независимо от количества денег в кармане.
A competent professional with Over 12 years of qualitative experience in Food & Beverage Service , Food & Beverage Operations, Client Servicing, Team Management in the Hospitality Industry.
WORKING With Js Hospitality pvt. Ltd.(Pind Balluchi Restaurants) as an Area General Manager
Worked with Great Indian Nautanki Company Pvt. Ltd, Kingdom Of Dreams, Showshaa- Night Club as a General Manager From April 2016 till date
Previous working with JRB food Pvt ltd. Looking after SWAGATH Restaurant GK-2 , New Delhi from April 2014 till March 2016
Worked with G vision Hospitality Pvt Ltd .Looking after Le’ SHAMROCK –the Irish Bar as a General Manager. I is my first venture as a General Manager.
Worked with Cibo an Italian fine dining Restaurant as an Operation Manager (Gateway Hospitality pvt ltd).
Experience in creating Italian, Pan Asian and Continental Fine-Dining restaurant.
Expertise in managing the entire restaurant operations.
Result oriented planning.
Exhaustive in assignments staffing & recruitment process, setting up of standard operating procedures, food trials, developing of new concepts, training & implementation.
Specialized in handling carte, buffets, and banquets & bar operations.
Proven ability of delivering value-added customer service and achieving customer delight by providing customized products as per requirements.
Consistent track record of service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit.
knowledge of budgeting, procurement, inventory maintenance, menus & prices, understanding of hygiene & health, safety regulations, developments in food nutrition & methods.
With good communication, inter-personal & troubleshooting skills with the ability to work in multi-cultural environment.
Worked with 5* establishments including: The Park (Kolkata), Taj Mahal (New Delhi), Uppal’s Orchid (New Delhi).Also worked with 5* Restaurant chain like: Lodi – the garden restaurant (Delhi), Yum Yum Tree (Bahrain), Swagat Restaurent (Delhi)
Exemplify leadership qualities and professionalism, backed by consistent, verifiable record of achievement.
1. SHADAAB AHMED MUNSHI
E-Mail: shadaabmunshi90@gmail.com Contact: +91 9004805002 , 9769006032,
Assignments in Strategic Corporate Client development/ Building Sales/Planning /
Restaurant Management / Guest Relations / Operations Management /People
Management/ Restaurant Consultancy with an organisation of repute.
CAREER ABSTRACT
Currently developing the Online Marine Portal for the Travel Agency.
Currently working as Online Sr. Marketing Executive
A 3 years experience in Sales and Marketing in Corporate / Marine Travel Ticketing, developing new
clients, ensuring the current clients are happy with our services and share with us their feedbacks.
A dynamic professional with 14 years of extensive experience in Restaurant Management,
Restaurant Consultancy, F & B Operations Management, Client Servicing, Developing
Training schedule & Team Management.
Last association was with Dodsal, Pizza Hut India, and Mumbai as Restaurant General
Manager.
Holds the distinction of leading and managing the operations successfully.
Demonstrative excellence in conceptualizing and implementing various business strategies.
Skilled in leading dedicated teams for running successful business operations and experience of developing
procedures and service standards for business excellence.
Motivation management style with a record of building & retaining highly motivated teams.
Possess excellent interpersonal skills with the ability to work in a multi cultural environment comprising of
different nationalities.
ORGANIZATIONAL EXPERIENCE
April 2012 – Till date working working
As Online Sr. Marketing Executive for Trust Travel & tours Pvt Ltd
Aug’10 - April2012 : Dodsal, Pizza Hut India, Mumbai
As Restaurant General Manager
2. Jul’05 – Jul’10: First Food Service LLC , Burger King (Middle East / UAE) Dubai, & Abu
Dhabi
Asst. Manager Training / Restaurant Manager
Sep’03 – Jun’05 with Department of Civil Aviation Dubai INTL. Airport Jashan L.L.C
Indian Cuisine, Dubai
As Restaurant Manager In-charge
Oct 1998 –Aug’03 with Mcdonalds Family Restaurant India ( Hardcastle Restaurant Pvt
Ltd)
Commenced as Crew Member to Second Asst Restaurant Manager
Key Deliverables
Marketing Planning
Creating product awareness through digital marketing.
Budget planning for the marketing activities to be taken place annually.
Conducting Team Meetings to brief the staff how top keep the product visible in the marketing.
Scheduled meeting with Corporates / Marine Company for new Business and feedback for the existing
services for improve.
Targeting new clients through references for new business
Strategic Planning
Formulating & implementing area/ regional strategies for achieving topline & bottomline targets.
Business planning and assessing revenue potential within business opportunities and implementing the plan
to achieve the company’s objectives.
Analyzing & reviewing market response & communicating the same to the restaurants along with optimizing
the menu or services to achieve a bigger market share.
Sales / Business Development
Managing the sales and marketing operations for promoting F & B sales and accountable for achieving
business goals and increasing sales growth and profit margins.
Providing a systematic network planning, exploiting market opportunities at low cost and establishing
competitive intensity, achieving long-term volumes, market share and ensuring profits.
Restaurant Operations
Reorganizing processes & controlling food / beverages cost, financial budgeting, forecasting, inventory control,
MIS, finalizing P & L account of the unit.
Reviewing daily & monthly reports & implementing cost saving methods with latest automation.
Undertaking planning for kitchen & guest area, overseeing the layout of cooking area, washes up and waste
disposal, planning employee facilities design and work-flow patterns for operations.
3. Guest Relations Management
Supervising guest service operations for rendering and achieving quality services; providing first line guest
support by resolving issues.
Overseeing that all the requirements of clients are met on time & ensuring that high quality services are
provided to attain high guest satisfaction.
Managing regular guests, evaluating guest comments, relating them to the quality chart ship wide and making
necessary changes.
Man Management
Hiring staff, handling analytical performance of the staff, conducting classes, maintaining highest possible
standards for catering / allied services & undertaking periodic review of the staff.
Conducting daily briefing, training programs, supervising the maintenance of service equipments & being a
part of the employee engagement and guest satisfaction service.
Developing a bench of employees based on the area as well as system wide staffing requirement and forecast.
Significant Contributions:
Dodsal, Pizza Hut India, Mumbai
Dodsal is the Franchise to Yum which handle the major international brands Eg: KFC,
Taco bell
Has control the Cost of labor, Cost of sales, Cost of electricity to maximize the unit
contribution to achieve better profit
Personally sharing my contact numbers with the guest to ensure customer
satisfaction and repeat business
Increase in Birthday party sales by making a team who will ensure that the Birthday
party guest are satisfied
Distribution of operational responsibilities with the Management team to ensure
smooth operation and on time development
Burger King (Middle East), UAE
Spearheaded a team of Restaurant Manager to achieve the operational goals.
Provided support in conducting training, motivating & follow up with the team
members to ensure highest standards of performance.
Holds the distinction of opening two new restaurants for the company in Abu Dhabi
and one in Dubai with 100 % customer satisfaction and positive feedback from the
operation Manager.
Commenced as a Asst. Manager at Bk Hamdam ( Abudhabi) Jul -05
Was Promoted to Restaurant Manger In charge to Bk Officers city ( Abudhabi) Jan
-06
Was promoted to Restaurant Manager to Bk Al Wasl club ( Dubai) Apr -07
Opened Al Wasl Club store as per Bk standard with an OER score of 95%
Achieved an average score of 90% of OER conducted by OEL
Department of Civil Aviation Dubai INTL. Airport Jashan L.L.C Indian Cuisine, Dubai
Oversaw catering for delay flights in terminal one Dubai International Airport.
Liaised with Airlines for new Business and marketing activities.
Effectively developed packages for the airport staff to maximize the business and
fostered healthy relationship with employees.
Monitored the availability of all product food, paper & people to serve the
unexpected delay flights.
4. PREVIOUS ASSIGNMENTS
Oct’98 – Aug’03 with Mc Donald’s Family Restaurant India, Mumbai Joined as a trainee crew and rose to the
position of Assistant Manager In-charge
Oct’95 – May’98 with Taj Birdy’s Food Service, India as Store Manager.
SCHOLASTICS
Appeared for MBA in Retail Management from United Business Institutes, Belgium, Europe.
B.Com. Akbar Peerbhoy College of Commerce & Economics, Bombay University in 2001
IT Skills: Well versed with MS Office (Word, Excel and PowerPoint), and Internet Applications.
TRAINING
Floor Management Course through McDonald’s Corporation (India) in Dec’00.
Basic Operation Course through McDonald’s Corporation (India) in Apr’02.
Advance Shift Management Course through McDonald’s Corporation (India) in Aug’03.
Basic Management Training through Burger king Corporation (UAE) in Sep’05.
PERSONAL VITAE
Address : 552-53,Fatnani Building M.M. C. Road, Mahim Mumbai 400016
Date of Birth : 21
st
April 1978
Passport Details : K 6092742 Valid till 26th June 2022
Driving License Details : 1268464 Light Vehicle Automatic (UAE)
Languages Known : Marathi, Hindi & English