1. George Azzam
Aim El Romane-Beirut Lebanon
Nationality: Lebanese
Date of birth: 05 march 1984
georgeazzam182@yahoo.com
00961 3 101908
Talented and skilled person, client-oriented, with more than 10 years’ experience in Managerial positions.
Willing to have a long term and stable career in a reputable company where growth is the goal and
involvement is the vision.
PROFESSIONAL EXPERIENCE
From 2012 till now Sales Manager
S.T.E trading company, Lebanon
- Managing sales operations
- Leading sales Team
- Public relations
- Daily inventory /monthly inventory
- Product training
- Quotations and invoices
- Follow up on customers’ needs and complains
- Distribute daily sales team target
- Dealing with new clients
- Introducing new products
- Take the customer feedback into consideration and work on our weak points to convert them into
strengths
- Make training for new joiner and developing training plans for all new coming products
- Conduct daily (Japanese meeting )
- Follow-up on our product quality
Conclusion (from the day one with this company trying to maintain our good and high quality
product increase our income to 45 % I had 1460 clients till now I have 2532 satisfied clients buying one time
per month one or more items and we had the opportunity to launch a new product for the company from a 2
years )
From 1 Dec 2007 till Sep 2011 Food & Beverages Manager
Julphar Hotel, U.A.E, Rass al Khaymeh
- Manage over than 114 employees in the hotel : (restaurant staff, kitchen staff, club staff, coffee shop
and room service)
- Give non financial rewards for the employees (exp: employee of the month )
- Motivating employees
- Conduct a weekly managers meeting to insure the stability of our high level of service
- Trainer in five stars service /waiter, captain waiter , bar tender ,managers, and kitchen team
- Trainer in client behavior
- Insure Proper control on the (weekly / monthly /yearly) inventories and follow up on any
discrepancies
- Following the preparation of the monthly fair schedule
- Set weekly target for each department
- Confirming the employee’s salary slips
- Recruiting new joiners
- Public relations

2. - Cost control of products
- New sales plan and understanding the importance of new ideas considering it as a positive
opportunity of growth
- Lead by example
- Stay updated on any new products and technologies
- Coordinate with the sales manager and control the deals with buyers each month
- Insure that the weekly reports suits our targets
- Studying costumers complains to work on it , to keep on the same level of service
Conclusion : (from day one started with new plan for the hotel to take from level 2 till level 5 with help
off my staff and my knowledge and experience I took the hotel from 2 stars to 5 stars I reduced the cost
knowing it stayed same quality of food and services
Increased the income 75% plus
Reducing loss from 6 % till 4 % in total loss
Managed to improve my staff with sale and service to satisfied all kind of clients
From 2006 till 2007 Beverage Manager
Eric Kaiser, Beirut, Lebanon
- Leading bar employees: bar tender, bar man, juice maker,
- Managing beverages sales
- Suppliers
- Motivating beverage employees
- Training
- Admiring all time for better income
- Alcoholic drinks , soft drinks , hot drinks
From 2005 till 2006 Coffee shop Owner/Manager,
C&E University, Beirut
From 2002 till 2004 Waiter, Head Waiter, Captain Waiter,
Portemilio Hotel, Lebanon Beirut
EDUCATION
20042007 AUCE University Bachelor of Business Administration
20012003 M E A Institute Hotel Management bt2 bt3
High school
GENERAL SKILLS
- Ability to work with various departments and foster teamwork.
- Ability to adapt to any new or changing work environment.
- New activities are always a pleasure.
- Build good relationships with all customers.
- Hard worker, accountable, loyal and have the spirit of team work.
- Insure team success.
- Ability to work independently with minimal supervision.
- Skills in database management and record keeping.
- Ability to maintain the highly confidentiality.
- Able to identify and resolve problems in a timely manner.
- High ability to focus on all details.
- Planning and well organized person.
- Good time management.
- Able to work under stress and able to take responsibilities for our mistakes and take into
consideration any confidential information.
- Able to develop and maintain a strong and good relationship with clients and follow up.
- Using professional and mature ways to solve any problems we will face.
- Long terms plans and always have a side a second plan for any circumstances.
- Always abide by rules and policies.
- Considering any negative comment as a positive one to work on it.

3. LANGUAGES
Fluent in spoken & written Arabic, English and French
INTERESTS
- Sport activities: tennis, basketball, football, swimming.
- Drawing, shopping
- Fashion: Boss Armani and Calvin Klein for men’s wear, Elie Saab Mica Arganaza women fashion
wear, Louis Vuitton.