NCS 1544 - IBM Service Management Suite for z/os for Automation and IP Management As presented at IBM InterConnect 2016.

1. IBM Service Management Suite for
z/OS for Automation and IP
Network Management
Marko Jurman, APIS
Uwe Gramm, IBM

2. Agenda
• Service Management Suite for z/OS
• What‘s new
• Enhancing IP management with IBM NetView for z/OS at APIS IT
1

3. What happens at your site when a problem
happens?
2
• All sites have different configurations and
unique expectations
How do problems get communicated?
What type of alerting happens?
Are all your teams disparate groups?
Do you have “War Room” meetings?
How do you Identifying Complex Problems?
Are your teams challenged to do more with less?
How do you address these issues?

4. 3
The Next Big Thing: Service Management Suites for
enhanced automation and performance management on z
Service Management Suite for z/OS 1.4
incl. Service Management Unite 1.1.2
OMEGAMON Performance Management Suite for z/OS 5.4.0
OMEGAMON for z/OS Management Suite V5.4.0
February, 16th Announcement
In 1Q 2016 the SMSz success story is going to
continue with new and exclusive capabilities.

5. Service Management Suite for z/OS 1.4
Service Management Unite V1.1.2
System Automation for z/OS V3.5
NetView for z/OS V6.2.1
Tivoli Asset Discovery V8.1
OMEGAMON z/OS Perf Mgmt Suite
OMEGAMON Dashboard Edition on z/OS 5.3.0
OMEGAMON XE for z/OS V5.3.0
OMEGAMON XE on z/OS Monitoring Feature for
JVM, V5.3.0
OMEGAMON XE for Mainframe Networks V5.3.0
OMEGAMON XE for Storage V5.3.0
OMEGAMON XE for DB2 PE V5.3.0
OMEGAMON XE for IMS V5.3.0
OMEGAMON XE for Messaging on z/OS V7.3.0
OMEGAMON XE for CICS V5.3.0
Composite Application Manager for Web
Resources V7.1.0
4

6. SMSz provides comprehensive service
management capabilities for IBM z Systems
5
One Solution
Single offering that contains
capabilities to manage z/OS
and all key subsystems
High Availability &
Automated Operations
Improve Service Levels and
reduce system downtime
Network Management
Maintain the highest degree of
availability of your z Systems
networks
Performance Management
Real-time and historical
performance and availability
management
Asset Discovery
Who is using what, where and
when
Dashboards
Single point of control to
monitor and operate your
applications

7. Financial Benefits & Business Value
Simple
Pricing
Metric
One stop
shop for all
your
mainframe
management
needs
Image taken from FreeDigitalPhotos.net
z/OS Value
Units
EZ to order
Pick
components
you need
6

8. Service Management Suite for z/OS (SMSz) 1.4
A better way to operate your mainframe
7
Accelerate problem isolation and identification … Reduce mean time to repair
JVM Monitoring: Enable resource monitoring of JVMs on z/OS with
the new OMEGAMON XE on z/OS Monitoring Feature for JVM.
Service Management Unite enhancements to better diagnose and
isolate problems on z/OS by providing full transparency of key
performance indicators.
Service Management Unite: Plan and manage automation
activities in half the time and less error-prone compared to a
conventional 3270-panel using a new Automation Scheduler.

9. SMU: Improved z/OS Problem Isolation
8
Provides operators a transparent view of a z Systems compute landscape that
shows Central Electronic Complex (CECs), LPARs, and Sysplexes with key
performance indicators for improved problem isolation, analysis, and
diagnosis.

10. SMU: Improved Scheduler for Automation
9
Display all defined schedules for a resource (base schedules and
overrides) in a graphical calendar view
Create new schedules for a resource
Modify or delete existing schedules
Reset schedules to what is defined in the SA policy
Manage automation schedules using an easy-to-use Calendar Widget
directly from SMU

11. Marko Jurman, APIS IT d.o.o.
Enhancing IP
management with IBM
NetView for z/OS at
APIS IT
InterConnect 2016 Session 1544

12. Content
• About us
• About our environment
• IP Management Implementation
• Implemented Features
– 3270
– Tivoli Enterprise Portal (TEP)
• Next Steps
• References

13. About us
12

14. Where we are?
13

15. About Croatia
• Local name: Hrvatska
• Capital City: Zagreb
• Language: Croatian
• Population: about 4,5 million
• Popular places: Dubrovnik, Plitvice, Split ...
14

16. APIS IT (ex CAOP, ex GZAOP)
15
- around 400 employees ...

17. ‘64. The Centre for the Economic
Development of the City of
Zagreb
‘69. First IBM System 360/30
installed (4th in the world)
’70. Utility support system
‘72. Information system of the City of
Zagreb
‘72. Registry of spatial data of the City
of Zagreb
‘75. Registry of birth for City of
Zagreb
‘76. On-line data processing
‘87. Computer support for 1987
Universiade (Students'
Olympics)
‘88. Information system of Tax
Administration
‘90. Information system support for
the elections in Zagreb
‘91. Information system support for
the first referendum
‘92. GIS City of Zagreb
‘93. Information system of Customs
Administration
‘96. Parallel sysplex in production
(8th in the world)
‘00. Information system support for the
elections in the Republic of
Croatia
‘00. Zagreb on line project
‘05. Transformation into APIS IT Ltd.
‘06. ePorezna (e-Customs project)
‘07. Portal Moja uprava
(My government)
‘07. Single payment documents ZGH
‘09. Information support for
introduction of PIN
16
16
WHAT WE DO:
:
DATA MANAGEMENT BUSINESS PROCESSES APPLICATIONS
APPLICATION INFRASTRUCTURE SYSTEM INFRASTRUCTURE

18. 17
17
APIS IT for 50 years provides
for local and state
government strategic,
professional and
implementation services in
planning, development and
maintenance of information
systems
WHAT WE DO:
:
‘10. Interoperability with EU
established
‘10. ZIS project - Joint Information
System of Land
‘12. Zagreb Geoportal
‘13. Fiscalization
‘13. Croatia’s accession to the EU –
interoperability of Customs
Administration
‘13. Information system support for
the elections for EU
parliament
’14. JOPPD – Unified electronic
form for tax, surtax and other
salary based contributions
‘14. e-Građani (e-Citizen Inbox)
DATA MANAGEMENT BUSINESS PROCESSES APPLICATIONS
APPLICATION INFRASTRUCTURE SYSTEM INFRASTRUCTURE

19. About our environment
18

20. Our Environment - Hardware
• Two processors zEC12 on primary location
• zBX Model 3
• IDAA (implementing)
• Enterprise storage (EMC VMAX, DMX4)
• Midrange storage (EMC VNX, NetApp)
• Tape Libraries (cca 2PB capacity)
• Virtual Tape Library (Fujitsu Eternus CS8800)
• Power – AIX
• VMware - Windows
19

21. Our Environment - Mainframe
20
1 2 3 4 5 6 7 8 9 A B C D E F 1 2 3 4 5 6 7 8
PROD PROD PROD PROD EDUC EDUC TEST TEST RAZV RAZV INST INST PROD PROD EDUC TEST RAZV INST PROD TEST INST
LP11 LP12 LP13 LP14 LP15 LP16 LP17 LP18 LP19 LP1A LP1B LP1C LP1D LP1E LP1F VM11 VM12 VM13 VM14 VM15 CF11 CF12 CF13
OS11 OS12 OS13 OS14 OS15 OS16 OS17 OS18 OS19 OS1A OS1B OS1C OS1D VM11 VM12 VM13 VM14 VM15
legacy legacy zNALC zNALC legacy zNALC legacy zNALC legacy zNALC legacy zNALC legacy dummy dummy
SYP1 SYP3 SYP5 SYP7 SYE2 SYE4 SYT2 SYT4 SYR2 SYR4 SYI2 SYI4 SYG1 VMP1 VME2 VMT2 VMR2 VMI2 CF11P CF12T CF13I
2 2 2 2
2 3 2 2 2 2 2 2 2 2 2 3 IFL 1 ICF 1 ICF
26
40 70 12 30 14 40 12 26 12 12 1 34 16 36 16 20 20 1 10 422
420 530 120 140 110 140 80 110 70 80 200 30 20 20 15 15 30 50 20
3 3 2 2 2 2 2 2 2 2 0
150 150 110 110 100 100 80 80 60 60 0
8 40 17 70 8 40 12 15 15
350 63 106 18 28 16,5 28 12 22 10,5 16 30
1 2 3 4 5 6 7 8 9 A B C D E F 1 2 3 4 5 6 7 8
PROD PROD PROD PROD EDUC EDUC TEST TEST RAZV RAZV INST INST PROD PROD EDUC TEST RAZV INST PROD TEST INST
LP21 LP22 LP23 LP24 LP25 LP26 LP27 LP28 LP29 LP2A LP2B LP2C LP2D LP2E LP2F VM21 VM22 VM23 VM24 VM25 CF21 CF22 CF23
OS21 OS22 OS23 OS24 OS25 OS26 OS27 OS28 OS29 OS2A OS2B OS2C OS2D VM21 VM22 VM23 VM24 VM25
legacy zNALC legacy zNALC legacy zNALC legacy zNALC legacy zNALC legacy zNALC legacy dummy dummy
SYP2 SYP4 SYP6 SYP8 SYE1 SYE3 SYT1 SYT3 SYR1 SYR3 SYI1 SYI3 SYG2 VMP2 VME1 VMT1 VMR1 VMI1 CF21P CF22T CF23I
2 2 2 2
2 3 2 2 2 2 2 2 2 2 2 3 IFL 1 ICF 1 ICF
26
40 70 12 30 14 40 12 26 12 12 1 34 16 36 16 20 20 1 10 422
420 530 120 140 110 140 80 110 70 80 200 30 20 20 15 15 30 50 20
3 3 2 2 2 2 2 2 2 2 0
150 150 110 110 100 100 80 80 60 60 0
8 40 17 70 8 40 12 15 15
350 63 106 18 28 16,5 28 12 22 10,5 16 30
Konsolidirano Konsolidirano
Ukupno GB:50 Ukupno GB:52
PROC1 - zEC12
2 ICF
PROC2 - zEC12
2 ICF
3 CP & 3 zIIP 3 IFL
Konsolidirano Konsolidirano
Ukupno GB:50 Ukupno GB:52
3 IFL3 CP & 3 zIIP

22. Our Environment – Software
• Parallel Sysplex
• z/OS V1.13 (22 LPARs, 4 CF)
• CICSplex, CICS V4.2
• DB2 for z/OS V10, Data Sharing
• WebSphere Application Server for z/OS V8.5, BPM
• IMS V12 database, Data Sharing
• SA for z/OS V3.4, NetView V6.2.1, OMEGAMON for CICS, DB2, IMS,
Messaging, ITCAM (AD, SOA), DB2 Tools
• HSM, RMF
21

23. Our Environment – Linux on z
• z/VM V6.3 (6 LPARs)
• Linux SUSE workload:
– WebSphere Portal
– IBM HTTP Server
22

24. Service Management Suite for z/OS
• In addition what we had last year, we are implementing new software:
– OMEGAMON XE on z/OS V5.3
– OMEGAMON XE for Storage on z/OS V5.3
– OMEGAMON XE for Mainframe Networks on z/OS V5.3
– Tivoli Assest Discovery for z/OS V8.1
• Implementing IP management with:
– IBM Netview for z/OS
– OMEGAMON XE for Mainframe Networks
• Plan:
– To migrate System Automation to V3.5
– To implement Service Management Unite
23

25. IP Management Implementation
24

26. IP Management Implementation
• z/OS Requirements – TCPIP (for NetView and OMEGAMON MFN)
– Enable additional functions in TCPIP
• NETMONITOR
– SNMP configuration
• Netview Configuration - CNMSTGEN
– Enable additional towers and appropriate subtowers:
• IPMGT and optional DVIPA, TEMA, DVIPA
• Start UNIX Server
– Customize RODM
• To monitor OSA and Hipersocket adapters
– Define additional AUTO Operators in RACF
• OMEGAMON & NetView Enterprise Monitoring Agent Configuration
– PARMGEN … (done by monitoring person)
25

27. Features
• Everything out of the box
• 3270
– Packet Trace
– IP Connections
– Dynamic VIPA Monitoring (Limited)
• TEP
– IP Connections
– FTP Sessions
– Telnet Sessions
– IP Interfaces
26

28. Some things available on both 3270 and TEP
27
It is possible to invoke commands from 3270 and Rexx (any USS
command) or TEP (TRACERTE, PING … DROP connections)

29. 3270
28

30. IP Connections from NetView 3270
29

31. Packet Trace
• Available in NetVew 3270 panels, but can be started also from Tivoli
Enteprise Portal (Launch in Context)
• Packets are collected in real-time and also formated
• NetView also analyses the data, it provides the number of all kind of
errors
• Traces can be saved in dataset and analysed using other tools
30

32. 31
Packet Trace – Accessing Packet Trace panel

33. Packet Trace – Starting Packet Trace
32

34. Packet Trace is Started
33

35. Packet Trace Summary
34

36. Summary of connections with errors
• Four connections, but only one with errors – Duplicate Acks
• Now, it is possible to select that connection and check the details
35

37. Summary of error types per connections
• Now we see the connection that ha duplicate acks and we can selected
to see more details
36

38. Session analysis for selected connection
• From here we can examine the detailed packet content or take some
actions or get a detailed report on the connection
37

39. Session
Report
38

40. Session
Report,
cont.
39

41. Packet
Trace –
Packet
Detail
40

42. Packet
Trace –
Packet
Detail
41

43. More details
42

44. TEP
43

45. NetView Enterprise Management Agent
• Plenty of Information
– NetView Health
– DVIPA
– IP Connections
– OSA
44

46. OMEGAMON XE for Mainframe Networks Agent
• Plenty of Information:
– TCPIP and VTAM
– Network Health
– Connections
– FTP Sessions
– Telnet Sessions
– OSA Stack
45

47. NetView Health at a Glance
46

48. DVIPA Server Health
• The health of the servers that reside on distributed DVIPA targets
• Here we see some unhealthy servers (WLM Weight=0) – test sysyplex
47

49. DVIPA Definition and Status
• Easy way to see the status of DVIPA
– Backup or Active …
48

50. DVIPA Distributor Targets – efficiency of the workload
• See to what target systems are DVIPA connections distributed, how
many server listening, how many connections
49

51. DVIPA – Defined Stacks
• Status of Stack defined DVIPA (possible to monitor also applications
instance DVIPA)
50

52. DVIPA Sysplex Distributors
• All DVIPA sysplex distributors currently defined for local system
• Number of target TCPIP stacks available, listening servers …
51

53. TCPIP Connection Data – allows managing of active and
historical connections from central point of view
52

54. Interfaces Statuses
53

55. Interface Details
54

56. Applications with some connections
55

57. Getways Devices
56

58. Next
57

59. Plans for the near future
• Many projects are currently running
– Migration to z/OS V2.1
– IDAA Implementation
– Migration to CICS V5.2
• System Automation migration to V3.5
• Service Management Unite
• Explore more NetView features
–We have just started ….
58

60. Everything becomes easier with automation …
59

61. References
60

62. References
- Ministry of Finance
- Tax administration
- Customs administration
- Ministry of Public Administration
- City of Zagreb
- Zagreb holding
- State electoral committee
- Ministry of Justice
- Ministry of Construction and
Physical Planning
- Ministry of the Croatian
Homeland War Veterans
- Croatian Health Insurance Fund
(HZJZ)
- State Geodetic Administration
(DGU)
- State Office for State Property
Management (DUUDI)
- Conflict of Interests Office
- The Central Registry of Affiliates
(REGOS)
- Agency to Mediate in Transactions
of Specified Real Estate (APN)
- City of Velika Gorica

63. Thank you for your attention
Contact: marko.jurman@apis-it.hr
www.apis–it.hr