The document discusses IBM Operations Analytics for z Systems, which allows users to search, analyze, and gain insights from log and metric data from mainframe and distributed systems. It provides out-of-the-box functionality for analyzing z/OS, WebSphere, DB2, CICS, IMS, MQ, network, and security logs, which can be customized. New features in 2015 include network and security insights, integration with service management tools, and analysis of SMF performance metrics. The solution allows users to rapidly search logs, correlate issues, and access expert knowledge to reduce problem resolution times.
IBM Netcool Operations Insight combines proven Operations Management and Alarm consolidation capabilities with innovative analytics to help clients empower their IT operations staff to rapidly identify, isolate and resolve problems before they impact their company's business services
“Lights Out”Configuration using Tivoli Netcool AutoDiscovery ToolsAntonio Rolle
Review why a CMDB is essential to and is the foundation of your BSM strategy
Outline the known challenges that require planning at the outset of a CMDB initiative
Drill down into the approach and lessons learned in the initial stages of a CMDB rollout for one of the largest financial institutions in North America
IBM Netcool Operations Insight combines proven Operations Management and Alarm consolidation capabilities with innovative analytics to help clients empower their IT operations staff to rapidly identify, isolate and resolve problems before they impact their company's business services
“Lights Out”Configuration using Tivoli Netcool AutoDiscovery ToolsAntonio Rolle
Review why a CMDB is essential to and is the foundation of your BSM strategy
Outline the known challenges that require planning at the outset of a CMDB initiative
Drill down into the approach and lessons learned in the initial stages of a CMDB rollout for one of the largest financial institutions in North America
IBM Endpoint Manager for Software Use Analysis (Overview)Kimber Spradlin
Respond to license audits in minutes, uncover unused software that can be cancelled or redeployed to lower expenses by 35% or more with this solution from IBM. Covers Windows, Linux, and Unix applications with a library of over 100,000 software titles.
Businesses are changing the way they used to work. They are adapting Enterprise Resource Planning (ERP) systems to make their business processes integrated and streamlined. To begin with, on-premise ERP and cloud ERP are the two options available for them. Both have their own pros & cons. However, the discussion of the best suited one comes down to what your business requirements are. Go through the presentation below and know about them in detail:
Don’t Drown in a Sea of Cyberthreats: Mitigate Attacks with IBM BigFix & QRadarIBM Security
view on demand: https://securityintelligence.com/events/dont-drown-in-a-sea-of-cyberthreats/
Security teams can be overwhelmed by a sea of vulnerabilities–without the contextual data to help them focus their efforts on the weaknesses that are most likely to be exploited. Cyberthreats need to be stopped before they cause significant financial and reputational damages to an organization. You need a security system that can detect an attack, prioritize risks and respond within minutes to shut down an attack or vulnerability that could compromise your endpoints and data.
Join this webinar and learn how IBM BigFix seamlessly integrates with IBM QRadar to provide accelerated risk prioritization and incident response to mitigate potential attacks giving you an integrated threat protection system to keep your corporate and customer data secure.
Bridging the Gap Between Your Security Defenses and Critical DataIBM Security
View on-demand recording: http://securityintelligence.com/events/bridging-the-gap-between-your-security-defenses-and-critical-data/
Many organizations are struggling with the growing gap between the vulnerability of critical data and security defenses. You need visibility at all times to prevent external and internal database breaches. Your organization can't lose sight of the importance of the integrity of your data, including unauthorized changes and suspicious activity.
You will learn how combining the industry-leading security intelligence capabilities of IBM QRadar Security Intelligence Platform with the robust data security capabilities of IBM Security Guardium data activity monitor, organizations can gain actionable insights to reduce security risks at all layers and boost compliance across the enterprise.
In this live webinar, Sally Fabian, IBM Data Security Technical Specialist, will discuss:
- Architecture and integration points
- Real-time alerts and reporting
- Vulnerability assessments according to your risk score
- Security intelligence event log collection and analytics
- Actionable insights from security events
Remote Infrastructure Management Service encompasses the full life cycle of IT services, ranging from consulting and design, integration and customization to 24x7x365 management.
Best Practices for Monitoring Your Cloud Environment and ApplicationsProlifics
Abstract: You have completed the heavy lifting of migrating applications to the cloud. But you are not done yet. What is your monitoring strategy for the cloud? What are the best practices to monitor the cloud infrastructure, deployed applications and end user experience? In this session, we will be answering these questions and explore the various IBM APM and Analytics offerings that will help you in your decision making process. Having a comprehensive monitoring strategy is critical as most customers use a combination of public and private cloud environments and being able to monitor these using a fully integrated and customizable solution is essential to the health, availability and performance of the cloud deployed applications and services.
Using HP Operations Orchestration to Industrialize Service DeliveryCapgemini
Capgemini accelerated its transformational journey toward automation by leveraging HP’s Operations Orchestration suite to drive predictable quality at competitive costs.
In this presentation, Capgemini will share a global management service provider’s (MSP’s) requirements – spanning various policies, processes, monitoring and management tools – for delivering services over a diverse set of technologies.
Presented at HP Discover Barcelona 2014 by:
Nimish Shelat - Product Marketing Manager, HP
Bhaskar Pal - Head-Software, tools & Automation, Capgemini
Milind Dikshit - Leader, Global Data Services, Capgemini
What Does Artificial Intelligence Have to Do with IT Operations?Precisely
From the early days of IT, organizations have grappled with the challenges of understanding how well their infrastructure is performing in support of the business. They have used a plethora of tools to detect, manage, and resolve problems that are causing disruption of services, but still struggle to achieve a unified, cross-domain understanding of what is happening across their IT infrastructure. Fortunately, over the past few years analytics platforms like Splunk, Elastic, and others have emerged to address requirements around IT Operations Analytics (ITOA). Now today the buzz is around AIOps – Artificial Intelligence Operations. But what is AIOps, and what can it do to help organizations address IT challenges. In this presentation you will get a better understanding of:
What is Artificial Intelligence for IT Operations
What are the required technologies for success at AIOps
What challenges exist for achieving AIOPs
Framework and Product Comparison for Big Data Log Analytics and ITOA Kai Wähner
IT systems and applications generate more and more machine data due to millions of mobile devices, Internet of Things, social network users, and other new emerging technologies. However, organizations experience challenges when monitoring and managing their IT systems and technology infrastructure. They struggle with network and server monitoring/troubleshooting, security analysis, custom application monitoring and debugging, compliance standards, and others.
This session discusses how to solve the challenges of analyzing Terabytes and more of different log data to leverage the “digital business” – a term defined by Gartner and others to explain that IT is not just a tool to enable a business, but IT is the business.
The main part of the session compares different solutions for operational intelligence and log analytics to create “digital business”, such as Splunk, TIBCO LogLogic and the open source “ELK stack” (ElasticSearch, Logstash, Kibana).
A common use case will be demonstrated in a live demo: Monitoring, analyzing and correlating a complex E-Commerce transaction running through different custom applications such as a Java EE web application, an integration middleware and analytics processes.
The end of the session explains the distinction of the discussed solutions to Apache Hadoop, and how they can complement each other in a big data architecture.
IBM Endpoint Manager for Software Use Analysis (Overview)Kimber Spradlin
Respond to license audits in minutes, uncover unused software that can be cancelled or redeployed to lower expenses by 35% or more with this solution from IBM. Covers Windows, Linux, and Unix applications with a library of over 100,000 software titles.
Businesses are changing the way they used to work. They are adapting Enterprise Resource Planning (ERP) systems to make their business processes integrated and streamlined. To begin with, on-premise ERP and cloud ERP are the two options available for them. Both have their own pros & cons. However, the discussion of the best suited one comes down to what your business requirements are. Go through the presentation below and know about them in detail:
Don’t Drown in a Sea of Cyberthreats: Mitigate Attacks with IBM BigFix & QRadarIBM Security
view on demand: https://securityintelligence.com/events/dont-drown-in-a-sea-of-cyberthreats/
Security teams can be overwhelmed by a sea of vulnerabilities–without the contextual data to help them focus their efforts on the weaknesses that are most likely to be exploited. Cyberthreats need to be stopped before they cause significant financial and reputational damages to an organization. You need a security system that can detect an attack, prioritize risks and respond within minutes to shut down an attack or vulnerability that could compromise your endpoints and data.
Join this webinar and learn how IBM BigFix seamlessly integrates with IBM QRadar to provide accelerated risk prioritization and incident response to mitigate potential attacks giving you an integrated threat protection system to keep your corporate and customer data secure.
Bridging the Gap Between Your Security Defenses and Critical DataIBM Security
View on-demand recording: http://securityintelligence.com/events/bridging-the-gap-between-your-security-defenses-and-critical-data/
Many organizations are struggling with the growing gap between the vulnerability of critical data and security defenses. You need visibility at all times to prevent external and internal database breaches. Your organization can't lose sight of the importance of the integrity of your data, including unauthorized changes and suspicious activity.
You will learn how combining the industry-leading security intelligence capabilities of IBM QRadar Security Intelligence Platform with the robust data security capabilities of IBM Security Guardium data activity monitor, organizations can gain actionable insights to reduce security risks at all layers and boost compliance across the enterprise.
In this live webinar, Sally Fabian, IBM Data Security Technical Specialist, will discuss:
- Architecture and integration points
- Real-time alerts and reporting
- Vulnerability assessments according to your risk score
- Security intelligence event log collection and analytics
- Actionable insights from security events
Remote Infrastructure Management Service encompasses the full life cycle of IT services, ranging from consulting and design, integration and customization to 24x7x365 management.
Best Practices for Monitoring Your Cloud Environment and ApplicationsProlifics
Abstract: You have completed the heavy lifting of migrating applications to the cloud. But you are not done yet. What is your monitoring strategy for the cloud? What are the best practices to monitor the cloud infrastructure, deployed applications and end user experience? In this session, we will be answering these questions and explore the various IBM APM and Analytics offerings that will help you in your decision making process. Having a comprehensive monitoring strategy is critical as most customers use a combination of public and private cloud environments and being able to monitor these using a fully integrated and customizable solution is essential to the health, availability and performance of the cloud deployed applications and services.
Using HP Operations Orchestration to Industrialize Service DeliveryCapgemini
Capgemini accelerated its transformational journey toward automation by leveraging HP’s Operations Orchestration suite to drive predictable quality at competitive costs.
In this presentation, Capgemini will share a global management service provider’s (MSP’s) requirements – spanning various policies, processes, monitoring and management tools – for delivering services over a diverse set of technologies.
Presented at HP Discover Barcelona 2014 by:
Nimish Shelat - Product Marketing Manager, HP
Bhaskar Pal - Head-Software, tools & Automation, Capgemini
Milind Dikshit - Leader, Global Data Services, Capgemini
What Does Artificial Intelligence Have to Do with IT Operations?Precisely
From the early days of IT, organizations have grappled with the challenges of understanding how well their infrastructure is performing in support of the business. They have used a plethora of tools to detect, manage, and resolve problems that are causing disruption of services, but still struggle to achieve a unified, cross-domain understanding of what is happening across their IT infrastructure. Fortunately, over the past few years analytics platforms like Splunk, Elastic, and others have emerged to address requirements around IT Operations Analytics (ITOA). Now today the buzz is around AIOps – Artificial Intelligence Operations. But what is AIOps, and what can it do to help organizations address IT challenges. In this presentation you will get a better understanding of:
What is Artificial Intelligence for IT Operations
What are the required technologies for success at AIOps
What challenges exist for achieving AIOPs
Framework and Product Comparison for Big Data Log Analytics and ITOA Kai Wähner
IT systems and applications generate more and more machine data due to millions of mobile devices, Internet of Things, social network users, and other new emerging technologies. However, organizations experience challenges when monitoring and managing their IT systems and technology infrastructure. They struggle with network and server monitoring/troubleshooting, security analysis, custom application monitoring and debugging, compliance standards, and others.
This session discusses how to solve the challenges of analyzing Terabytes and more of different log data to leverage the “digital business” – a term defined by Gartner and others to explain that IT is not just a tool to enable a business, but IT is the business.
The main part of the session compares different solutions for operational intelligence and log analytics to create “digital business”, such as Splunk, TIBCO LogLogic and the open source “ELK stack” (ElasticSearch, Logstash, Kibana).
A common use case will be demonstrated in a live demo: Monitoring, analyzing and correlating a complex E-Commerce transaction running through different custom applications such as a Java EE web application, an integration middleware and analytics processes.
The end of the session explains the distinction of the discussed solutions to Apache Hadoop, and how they can complement each other in a big data architecture.
Ironstream for IBM i - Enabling Splunk Insight into Key Security and Operatio...Precisely
IBM i servers and workloads can produce large amounts of log data daily, but as it’s written in different formats, to different journals, queues and system logs, it’s difficult to access and make usable for reporting. Join us for a webinar as introduce the Syncsort Ironstream for IBM i: a new product that expands our machine data solutions for Splunk to the IBM i. Learn how Ironstream can help your organization gain insight into operations, security and service delivery for the ultimate success of your business.
View this webinar on-demand to learn:
• How to leverage Splunk Enterprise to gain insight into IBM i log data
• Ways to gain better insight into security threats
• How to discover and act upon operational and performance issues that impact service delivery
Are you interested in business intelligence for your organization? BKD provides details of the features and functionality of Sage MAS Intelligence and Biz Insights. Each business intelligence (BI) tool contains including filtering, gathering data and selecting report content for your business.
Reactive Worksheets - is a sophisticated Enterprise Data Management and Analysis solution built to meet the specific challenges of capital market participants.
Cognos Analytics Release 6: March 2017 EnhancementsSenturus
Cognos Analytics Release 6 went live on March 17, 2017. This webinar recording walks through the portal, dashboard and reporting feature enhancements. View the webinar recording at: http://www.senturus.com/resources/cognos-analytics-march-2017-enhancements/.
Nic Leduc from the IBM product team describes and demonstrates portal, dashboard and reporting enhancements. PORTAL: allows more flexibility to convert Cognos BI 10 portal pages, create report views, shortcuts and more. DASHBOARD: enhanced mapping plus now supports direct access to OLAP packages. REPORTING: allows access to queries from data modules in addition to the many enhancements to the interactive viewer.
Senturus, a business analytics consulting firm, has a resource library with hundreds of free recorded webinars, trainings, demos and unbiased product reviews. Take a look and share them with your colleagues and friends: http://www.senturus.com/resources/.
My Slidedeck about Common Data Service and Model. This technology is under development so content is subject to change and based on current service on 4/13/2018
AdminCamp 2018 - ApplicationInsights für AdministratorenChristoph Adler
Den aktuellen Zustand und den korrekten zukünftigen Weg für Ihre IBM Domino-Anwendungsumgebung aufzuzeigen, ist schwierig bis unmöglich, wenn Daten wie Nutzung und Design-Metriken fehlen.
Kommen Sie in diese Session und erfahren Sie, wie Ihnen ApplicationInsights (kostenfreie IBM-Version) helfen kann, diese Aufgabe zu bewältigen. Finden Sie heraus, wie Ihre eigenen Daten in einfach zu verstehende Dashboards umgewandelt werden, die die aktuelle Anwendungsnutzung, Codekomplexität, Designähnlichkeit und Transformations-Roadblocks und -möglichkeiten anzeigen. Auf Basis dieser Daten können Sie entscheiden, welche Anwendungen problemlos archiviert, neugeschrieben oder modernisiert werden sollen. Diese Session ist von und für Administratoren. Entwicklungskenntnisse werden nicht vorausgesetzt
How to Revamp your Legacy Applications For More Agility and Better Service - ...NRB
With a series of new tools available on the Mainframe like Operational & Decision Management tools, Real Time Scoring, … revamp the existing legacy applications (without rewriting them) by bridging them to the wealth of new capabilities available on the IBM Mainframe environment
A quick introduction into the capabilities and value of the 4 Tools included in the CICS Optimization Solution Pack V5.3: IBM CICS Deployment Assistant for z/OS, IBM CICS Configuration Manager for z/OS, IBM CICS Interdependency Analyzer for z/OS and IBM CICS Performance Analyzer for z/OS.
This document is the starting point for upgrading to the IBM Service Management Suite for z/OS 1.3 from the prior release or from the individual products.
It also answers many frequently asked questions.
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Enterprise Resource Planning System includes various modules that reduce any business's workload. Additionally, it organizes the workflows, which drives towards enhancing productivity. Here are a detailed explanation of the ERP modules. Going through the points will help you understand how the software is changing the work dynamics.
To know more details here: https://blogs.nyggs.com/nyggs/enterprise-resource-planning-erp-system-modules/
Quarkus Hidden and Forbidden ExtensionsMax Andersen
Quarkus has a vast extension ecosystem and is known for its subsonic and subatomic feature set. Some of these features are not as well known, and some extensions are less talked about, but that does not make them less interesting - quite the opposite.
Come join this talk to see some tips and tricks for using Quarkus and some of the lesser known features, extensions and development techniques.
Introducing Crescat - Event Management Software for Venues, Festivals and Eve...Crescat
Crescat is industry-trusted event management software, built by event professionals for event professionals. Founded in 2017, we have three key products tailored for the live event industry.
Crescat Event for concert promoters and event agencies. Crescat Venue for music venues, conference centers, wedding venues, concert halls and more. And Crescat Festival for festivals, conferences and complex events.
With a wide range of popular features such as event scheduling, shift management, volunteer and crew coordination, artist booking and much more, Crescat is designed for customisation and ease-of-use.
Over 125,000 events have been planned in Crescat and with hundreds of customers of all shapes and sizes, from boutique event agencies through to international concert promoters, Crescat is rigged for success. What's more, we highly value feedback from our users and we are constantly improving our software with updates, new features and improvements.
If you plan events, run a venue or produce festivals and you're looking for ways to make your life easier, then we have a solution for you. Try our software for free or schedule a no-obligation demo with one of our product specialists today at crescat.io
Software Engineering, Software Consulting, Tech Lead, Spring Boot, Spring Cloud, Spring Core, Spring JDBC, Spring Transaction, Spring MVC, OpenShift Cloud Platform, Kafka, REST, SOAP, LLD & HLD.
E-commerce Application Development Company.pdfHornet Dynamics
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Pros of Speedy Streaming Platform Launch Services:
No coding required: These services often use drag-and-drop interfaces or pre-built templates, eliminating the need for programming knowledge.
Faster setup: Compared to building from scratch, these platforms can get you up and running much quicker.
All-in-one solutions: Many services offer features like content management systems (CMS), video players, and monetization tools, reducing the need for multiple integrations.
Things to Consider:
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Scalability: As your audience grows, you might need to upgrade to a more robust platform or encounter limitations with the "quick launch" option.
Features: Carefully evaluate which features are included and if they meet your specific needs (e.g., live streaming, subscription options).
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Muvi [muvi com]
Uscreen [usencreen tv]
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Custom Development: While more time-consuming, custom development offers the most control and flexibility for your platform.
Overall, launching a streaming platform in minutes might not be entirely realistic, but these services can significantly speed up the process compared to building from scratch. Carefully consider your needs and budget when choosing the best option for you.
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Main Point: As technology improves and data increases, there is a requirement be able to predict, search and optimize this new/additional data to gain insights from it that have not existed in the past.
Main Point: Analytics is now a key focus for our customers. As we have discussed, Operations Analytics can help increase business value by ensuring system and application availability and reducing Mean Time to Repair (MTTR).
Operations Analytics is about:
Predict - Proactively surfacing problems using anomaly detection. The current solution is IBM zAware. IBM zAware surfaces anomalies by analyzing z/OS and zLinux system logs. OMEGAMON and NetView integrate with IBM zAware by monitoring the IBM zAware anomaly scores, correlating log analysis with performance monitoring and providing the option to generate events and trigger automation.
Search - Search for information, including logs and metrics to enable a much more efficient environment for performing problem determination. The current solution in this area is IBM Operations Analytics for z Systems. IOA for z Systems integrates with ITM/OMEGAMON and Network Operations Insights.
Optimize – Provides analytics for both Business and IT. Capacity Management Analytics (CMA) for z/OS, is a suite that includes SPSS, Cognos and TDSz. CMA enables customers to forecast capacity and more recently provides a feature for forecasting the 4 hour rolling average enabling customers to manage subcap pricing.
Main Point: Search and analysis is the primary focus for Log Analytics and IBM Operations Analytics – Log Analysis provides this capability. This tool will enable you to perform problem determination and resolution more quickly and will ultimately decrease Mean Time To Recovery (MTTR).
The Log Analysis server runs on Linux on x Systems or Linux on z Systems. The server can consume logs from multiple sources (distributed and mainframe systems), enabling users to search and analyze log data from all components of your cross-platform workloads or from all the log sources in your enterprise if you so choose.
Customers are already seeing value from Analytics – One of the key values with IBM Operations Analytics is the ability to create Insight Packs designed to analyze specific logs.
The offering named IBM Operations Analytics for z Systems includes the Log Analysis server as well as z/OS Insight Packs that enable search and analysis for z/OS logs and performance metrics.
The initial release of the z/OS support was provided in March, 2014 under the product names ‘IBM SmartCloud Analytics - Log Analysis z/OS - Insight Packs – SYSLOG V1.1’ and ‘IBM SmartCloud Analytics - Log Analysis z/OS - Insight Packs - IBM WebSphere® Application Server V1.1’. Subsequent releases were named with the SmartCloud brand until April, 2015 when Version 2 of the product was rebranded to IBM Operations Analytics for z Systems V2.1.
IBM Operations Analytics for z Systems provides the following:
• Ability to collect z/OS logs across the enterprise and stream the logs to the Log Analysis server for the server to index and analyze.
• Ability to index, search, and analyze application, middleware, and infrastructure log data across System z enterprise.
• Ability to quickly search and visualize errors across huge volumes of log records.
• Advanced search and text analytics across large volumes of data.
• Expert advice by linking search results to available best practices and recommended resolution documentations.
• Near real-time streaming of z/OS logs.
The z/OS support consists of the following components:
• z/OS log forwarder that is installed on the required z/OS LPARs where the logs are to be collected and forwarded.
• SMF data provider that is installed on the required z/OS LPARs where SMF performance metrics are to be collected and forwarded.
• Insight Packs to provide the index, search, and domain insights capability for logs and performance metrics.
Search is provided for all messages in the logs and you can choose to search one or more or all logs. The user can also specify a timeframe of the search to help narrow the focus to the time period when the error occurred. The Insight Pack surfaces patterns as the logs are searched, enabling the user to quickly focus on errors and drill down to the offending problem area.
IBM Operations Analytics for z Systems provides out-of-the-box insights and application views for z/OS, WebSphere, DB2, CICS, IMS and MQ with the addition of Network Insights in V2.1. Also in V2.1, we have included initial support for consuming and analyzing performance metrics using our SMF Data Provider component.
The user interface is customizable such that users can build their own application views and create and save environment-specific queries. The search language is text based and easy to use, and users can easily create and save simple or complex search strings with minimal typing. The tool is helpful to novice as well as experienced users. Online help, product documentation and product videos are easily accessed from the Getting Started page.
5698-AAP V2.1.0 IBM Operations Analytics for z Systems
Large Insurance Company – Customer story 1
Quote: “This tool can really save a pile of diagnostic time! “
Customer experienced a problem that took 29 hours to debug. This process required time from both IBM (Level 2) and multiple employees from that company.
The account team contacted the IBM development team and described an outage at the customer site. The development team received the Syslogs from the customer, fed them into Operations Analytics Server and immediately saw the high volume of error messages on the two LPARs (thousands of error messages ... 900+ were Severe errors). Most errors were in DB2 and MQ. The development team immediately noticed the high volume of some very specific messages (mostly DB2). The Log Analysis Application views graphically displayed the message peeks (as compared to normal message flows). ‘Needles’ (error messages) in the haystacks (LPARs) were immediately evident through visual representation of the message spikes.
Ultimately, the problem was caused by a bad PTF that was applied as part of a z/OS maintenance window. The Expert Advice feature was used to pinpoint the relevant maintenance to fix the problem (based on the error messages that were generated). One member of the development team was able to pinpoint the problem using IBM Operations Analytics for z Systems in under 30 minutes … It went from 29 hours to 29 minutes.
Moral of the story - IBM Operations Analytics for z Systems would have helped decrease the amount of time required for problem determination.
The log analysis provided by IBM Operations Analytics for z Systems would have highlighted the high volume of error messages visually (in both the application views AND the insights (message pattern detection) to determine the scope of the problem (ie which systems are affected) and identify which additional components are affected (ie MQ, IMS, CICS, etc.). Once the focus was narrowed down to the problem area, the Expert Advice feature was used to perform a quick search of the IBM support site to identify a fix for the problem (PTF, technote, white paper, etc.).
Another Insurance Company – Customer story 2
Quote: “This tool can quickly prove it is not my fault!”
The DB2 support team within the customer shop often spends many hours isolating problems to discover it is not in fact a DB2 problem and needs to be routed to another group. In this specific case in point, there were serious MQ errors and the DB2 team spent hours isolating the problem as an MQ problem. With IBM Operations Analytics for z Systems, it was proven that the team could have gone directly to the source of the issue immediately. This would have saved them hours, and cumulatively days, of spinning unproductive cycles and they could have routed the issue to the internal MQ support team immediately.
Large Bank – Customer Story 3
Quote: “Faster than a speeding Bullet! “
Customer is running a WAS-based On-line Banking Application in a couple of datacenters. Often when they receive a trouble ticket from their external customer (i.e. the user of their online banking application), they cannot determine which datacenter originated the error messages. With IBM Operations Analytics for z Systems’ ability to consolidate logs, they stated they could reduce their initial isolation time significantly (maybe 50%)
Government Agency IT department - Customer story 4
Quote: “Talk about Time to Value! “
In a recent customer engagement, the client was able to download, install and configure the solution and had an operational environment in 2.5 hrs!
If you’re presenting to a customer that only cares about consuming mainframe data, then you should use this slide.
There is another slide in backup that provides a more complete picture because it includes data coming from OMNIbus and distributed systems as well as z/OS. Note that Syslogd falls under USS Log Files.
Distributed systems logs, insight packs, toolkits, etc. are documented here: https://www.ibm.com/developerworks/servicemanagement/ioa/log/downloads.html
Hadoop (frozen tier) and alerting is included in the 1Q, 2015 version of the IOA server.
Doesn’t need to be stuck w textual, can do visuals/graphs
Main Point: Analytics is now a key part of what customers are looking to improve on. As we have seen, analytics can help increase business value and IT metrics.
Analytics is about:
1. Predict problems and anomalies – Current product is OMEGAMON V5.1.1 with IBM zAware support and NetView which also includes IBM zAware
2. Search for information, including logs – The current product in this area is SmartCloud Analytics – Log Analysis
3. Optimize analytics for both Business and IT – Capacity Management Analytics (CMA) for z/OS, is a suite that includes SPSS, Cognos and TDSz.
IBM SmartCloud Analytics - Predictive Insights
Reduce outages and increase service performance with predictive problem detection
IBM® SmartCloud® Analytics – Predictive Insights can provide early problem detection to predict application or middleware problems before they impact service. The software helps you avoid application outages and increase service performance.
IBM SmartCloud Analytics – Predictive Insights helps you:
Avoid outages to increase application availability and reduce service degradation.
Perform faster root cause analysis to isolate problems sooner.
Reduce operational costs without the need for complex service models or specialized skills.
Personas supported:
Alice (Subject Matter Novice)
Jim (Subject Matter Expert)
Zach (Senior Systems Programmer)
Personas supported:
Alice (Subject Matter Novice)
Eric (Application Developer)
Jim (Subject Matter Expert)
Zach (Senior Systems Programmer)
Personas supported:
Alice (Subject Matter Novice)
Eric (Application Developer)
Jim (Subject Matter Expert)
Zach (Senior Systems Programmer)
Scenario: MQ environment spanning z/OS and Distributed systems.
MQ channel goes down.
MQ message is written to distributed system log.
IOAz triggers an event from the message in the distributed log
Event is sent to z/OS automation tool (ie NetView / SA)
Automation restarts the MQ channel.
Failure is resolved quickly, avoiding an actual problem.
Customer Scenario (prior to using IOAz)
MQ outage caused several hours of downtown and application failures. Multiple SMEs worked on the issue. MQ issues are often hard to debug.
Environment (with IOAz)
IOA server (running on System x or System z) receiving data from multiple sources
MQ server running on Windows server
Log File Agent (LFA) sending log data from Windows server into IOA server
NetView is running on z/OS and is driving Event and Message automation (Note that this could be ANY automation tool that can act as an Event receiver)
Scenario Overview (with IOAz)
MQ channel defined to z/OS system and MQ server on Windows stops abnormally. MQ server generates ‘channel down’ message (AMQ9999).
LFA sends AMQ9999 message to IBM Operations Analytics server
IBM Operation Analytics sends SNMP trap (or EIF event) to NetView
NetView issues command response to restart MQ channel
Customer Scenario (prior to using IOAz)
Customer applied z/OS and DB2 maintenance during weekend maintenance window. After the maintenance was applied, DB2 DDF applications started to fail due to ‘time-outs’. DBA was finally notified on Saturday evening, after several hours of failures. DB2 and TCP/IP level 2 teams tried to debug the problem. By Monday morning, all transactions were failing. DB2 and z/OS maintenance had to be backed out.
Environment (with IOAz)
IOA server (running on System x or System z) receiving data from multiple sources
DB2 is running on z/OS
z/OS Log Forwarder sending DB2MSTR address space log data into IOA server
NetView is running on z/OS and is driving Event and Message automation (Note that this could be ANY automation tool that can act as an Event receiver)
Scenario Overview (with IOAz)
DB2 errors written to DB2MSTR address space log after maintenance is applied
z/OS Log Forwarder sends messages from DB2MSTR address space log to IBM Operations Analytics server
IBM Operation Analytics receives DSNL511I, IXL043I and other DB2 failure messages and sends SNMP trap (or EIF event) to NetView
NetView issues commands to collect additional data and forwards the Event to the Event Management system so a trouble ticket can be created for the SME
I would like to introduce to you couple of solutions which demonstrate the use cases of IT Operations Analytics. Firstly, we will talk about Log Analysis Solution. If we take the example of a traditional incident lifecycle, we see that users report issues to service desk or monitoring tools generate events. Operations team (L1 support) assigns the incident to a resolver group. Subsequently the first resolver group engages other teams to drive incident troubleshooting and resolution. This is a time taking process as each of the teams perform troubleshooting in silos and do not have a unified view
Log Analysis Solution ingests system and sub-system logs from infrastructure and application components to provide unified time sequenced view of logs with the ability quickly search thru massive amount of data for specific issues. Log analysis enables the team to identify when and where the error happened. This drives swift engagement of the right resolver team/s in parallel. The key differentiator is reduction in time to isolate and resolve problems.
You need to install the following maintenance to enable the TEP launch-in-context to Operations Analytics for z Systems
Required changes to distributed components:
ITM TEPS: Provisional fix 6.3.0-TIV-ITM-FP0004-IV67740
Obtain FP5 fix by subscribing to: http://www.ibm.com/support/docview.wss?crawler=1&uid=swg1IV67740
Required changes to z/OS components:
PARMGEN: FMID HKCI310, Interim Feature APAR OA46184 (PTF UA76016)
Obtain fix: http://www.ibm.com/support/docview.wss?uid=swg1OA46184
ITM 630 z/OS TEMA update FMID HKDS630, APAR OA46976 (PTF UA76202, , available 2/28/15)
Obtain fix: http://www.ibm.com/support/docview.wss?uid=swg1OA46976
OMEGAMON XE for WebSphere MQ Monitoring: FMID HKMQ730, APAR OA46839 (PTF UA76091, available 2/28/15)
Obtain fix: http://www.ibm.com/support/docview.wss?uid=swg1OA46839
OMEGAMON XE for WebSphere Message Broker Monitoring: FMID HKQI730, APAR OA46840 (PTF UA76092, available 2/28/15)
Obtain fix: http://www.ibm.com/support/docview.wss?uid=swg1OA46840#more
OMEGAMON XE for Storage: FMID HKS3530 APAR OA46871
Subscribe and obtain fix: https://www.ibm.com/support/entdocview.wss?uid=swg1OA46871