Nathaniel Lampkin has over 20 years of experience in account support, network administration, and computer engineering. He received a Bachelor's degree in Mass Media in 1984 and an Associate's degree in Computer Electronics Technology in 1997. Currently, Lampkin works as an Account Support Engineer for Marshall Resources, where he provides hardware and software services for clients such as JPMC and Sungard AS Nonstop Systems. Previously, he spent 16 years as an Account Support Engineer for Hewlett-Packard, servicing major clients including Verizon Wireless, JPMC, and Sungard. Lampkin also has experience as a Senior Network Administrator, overseeing a 60-user Novell network.

1. NATHANIEL LAMPKIN
5515 Wissahickon Ave, Apt E-403 Philadelphia, Pa 19144, 215-378-8197, natelampkin29@gmail.com
EDUCATION
COLLEGE OF THE OZARKS Pointlookout, MO
Bachelor of Arts in Mass Media May 1984
COMPUTER LEARNING CENTER Philadelphia, PA
Associates Degree in Computer Electronics Technology Aug 1997
EXPERIENCE
MARSHALL RESOURCES Scottsdale, AZ
Account Support Engineer Mar2015-current
• Account Manager for JPMC and Sungard AS Nonstop Systems
• Deliver reactive hardware break/fix service
• Update firmware and software per customer requests
HEWLETT-PACKARD COMPANY Palo Alto, CA
Account Support Engineer Nov 1998-Jul 2014
• National Account Support Engineer for Verizon Wireless
• Lead Verizon Wireless multimillion dollar account with responsibility for 27
systems
and 15 engineers
• Drove proactive and reactive hardware and software services including installing
and upgrading systems hardware and software
• Visited customer sites monthly and provided customer with monthly system status
reports
• Managed 9 customer sites including JPMC, Sungard, Thomas Jefferson Hospital and
Comcast
TECHMATICS INC Mount Laurel, NJ
Senior Network Administrator Dec 1997-Nov 1998
• Oversaw 60 user Novell 4.11 network
• Implemented all network hardware and software maintenance

2. SUMMARY
• Certified on HP Blade servers and HP Proliant DL/BL servers
• Working knowledge of WSUS and SCCM downloading and deploying MS patches
• HP Nonstop Server Certified Specialist
• Working knowledge of Unix