1. JONATHAN S. BOBON
jsbobon18@yahoo.com
197 STA RITA ST, DUPLEX HOMES
MOLINO 4 BACOOR CAVITE
+63 9501301817
CAREER OBJECTIVE
To contribute my knowledge and skills, 12 years in IT from the respective organization, to
gain more experience in the field of IT service support from reputed industry.
CERTIFICATIONS
Microsoft Certified Professional 2007
(MCP) License ID: 5709793
Lenovo Product Specialist (LPS) April 2008
HP Certified Professional June 7 – 10 2010
Accredited Platform Specialist, HP Desktop and Notebook 2010 Learner ID: PL71676626
Certified Climber June 18, 2011
Professional on Height and Safety License ID: 33018062011
WORK EXPIERIENCE
Freelance IT Support / Property Consultant:
Crown Asia February 2013 – Present:
• Answer calls and e-mails and provide details of the available properties for sale/lease
• Accompany visitors to the site and explain the specifications of the property
• Proofread and finalize content of brochures, websites, and other marketing material
• Keep track of construction and inform the clients about the possession date.
• Prepare sales and revenue reports and provide the same to the area property manager.
• Saturates to different location to contribute brochures.
• Make a Calling Card by order.
• Make a Label stickers for Brochures contact details by order.
• Assists and support Marketing department PC / Laptop and printer problems.
• Assist Client Wifi connections.
• Manually removing viruses from clients Laptop.

2. • Format Laptop or PC.
Net Labs Bhd
Petaling Jaya Sec 14 Malaysia
Technical Support October 29,2012 - January 11, 2013
• Log incoming calls.
• Create log schedule visit from incoming calls.
• Documentation Job orders every morning.
• Assists Technical teams in technical hardware support.
• Re-log all un attended jobs to next timeline schedule.
• Update and print out time line schedule for the technical next day Jobs.
• Assists Customer/technical team over the phone as requested in software and technical hardware issues as requested.
• Management stock assistant.
AC Cosmetics Sdn. Bhd.
38, Jalan Desa Bakti Taman Desa 58100 Kuala Lumpur Malaysia.
Encoder / IT Support September 11 – October 26, 2012
Responsibilities Includes:
• Morning task Upload updated POS files from the 4 outlet via vnc remote, uploaded from Flash drive to stand alone server PC.
• Download adjustments and new request orders from Server PC to Outlet PC via VNC remote.
• Upgrade PC memory from 512mb to 2G.
• Documented and create Belarc system inventory list to all PC’s.
• Assists users and gave some technical advice.
• Double checked newly ordered Items from HQ office before handling over for deliveries.
• Network Support
• Hard ware Support PC and Laptop.
• Adjusting of stocks documents.
Imaginet International Inc.
101 Zodiac St. Palm Village Makati City
JR Network Engineer June 18, 2007– May 2, 2012
Responsibilities Includes:

3. • Setup install, troubleshoot and maintain printers, UPS, desktops and laptops
• Install, configure, troubleshoot and manage Microsoft Operating Systems and Applications and other 3rd party and open source
applications
• Deployed to clients to provide support and manage user accounts, permissions, emails, anti-virus, anti-spam and VOIP systems
10 to 25 Desktop users.
• Perform structured cabling for both voice and data connections including rack assembly.
• Install, troubleshoot and manage both indoor and outdoor wireless devices
• Install and implement all new hardware, systems, and software for networks.
• Managed clients IT problems such as voice, data, computers, networks and server problems. Also provide consultations and
evaluations of network types needed by the clients.
• Deployed and Worked for most Plant and Mining Companies in the Philippines to build network infrastructures and
communications.
• Basic active directory management support.
• Troubleshooting Hardware and Software Conflicts
• Perform Monthly Computer Maintenance of end users.
• Update Call Support (SC) and Task Support (TS) in Lotus Notes Imaginet Coretrack application.
• Configure and diagnose Wireless and LAN connection.
• Computer hardware parts and accessories checkup before delivery.
• Server rack, Shelves, servers, Patch panel and switches installation.
• Trouble shoot and Repair Printers and computer units client side office.
• Laptop or Notebook Software application installation and hardware support.
• Cabling and Phone setup Connections from PABX main to PABX server area.
• Diagnosed and repaired HP laptops.
• Diagnosed and repaired Clone PC's and Del PC's.
• Webmail Support actual or via internet remote connection
• Add and configure users in Domain account and web mail account.
• Working knowledge of any Windows operating systems (Win98/2000/XP/Vista/W7).
• Network support such as Structured Cabling, Network, wireless LAN and routing technologies, Installations of
network equipment and basic Network Management Systems.
Micro Pacific Inc.
Makati City
JR Engineer Mar 28 – June 13, 2006
Responsibilities Includes:
• Install troubleshoot and maintain printers, monitors, desktops and laptops.
• Computer assembly and installations of Operating systems (Win 98, 2000, XP, Vista) and Microsoft Applications as per clients
premises
• Create checklist, perform and maintain inventory of all hardware and software used.
• Deliver parts and do collection services on clients.
• Act as In-House technical support to maintain and assists all users.
Sterling Paper Product Inc.
2302 Pasong tamo ext. Makati City
SR Technical Support Apr 2001 – Mar 24, 2007
JR Technical Support Apr 1998 - Apr 2001
OJT Technical Support Feb 07 – Apr 22, 1998
Responsibilities Includes:

4. • Software, Hardware and networking system support.
• Provides solution to hardware and software related problems quickly and effectively
• Laptop or Notebook Software application installation and hardware support.
• Wireless Networking connections installations and support.
• Network Cabling structure installations from server to end users.
• Network Cabling structure from Coaxial and upgrade to CAT5 and CAT6 cables.
• Network diagnoses and trouble shooting.
• SAP R3 connection via / TCP/IP / Virtual private network (VPN).
• POS operation support and connection using nwlite system network DOS base
• Pc assembling and installations.
• Pc, Monitors, UPS, Mouse and printers, trouble shooting and repairs.
• Quarterly hardware / software preventive maintenance.
• Upgrade OS Windows 98 to win2k and XP and other applications needed.
• Company system installation and Support– Windows, Win2k, XP, Ms office, POS system, SAP r3,
• Open Office ver.1&2, Corel, Photo shop, and Printer Drivers.
Projects Done:
Roles on Projects
• Network cabling structures and connections.
• Set up and assemble of computer units on both Backroom and Front-end users.
• Users short Briefing on the systems used
Supermarket Projects - Mart 1 Supermarket
• Calamba Laguna, Batangas, Lipa, Vigan and Olongapo
Expression Projects
• Balanga Bataan, Savers mall Pampanga, Binan Laguna, Fairview, Tandang Sora, Cagayan De Oro city, Legaspi city, Naga city, San
Pablo city, Walter mart Carmona Cavite, Walter mart Gen. Trias Cavite, Robinson Imus, Tayuman Manila, Vigan city SM
Dasmarinas, Metropolis Alabang.
TRAININGS AND SEMINARS ATTENDED
Professional for Height Safety Training June 18, 2011
Trainer: Andrew Laing, Tower Tech, San Jose Tagaytay City, Cavite 4120
Desktops, Workstations and Notebooks Training June 7 – 10, 2011
HP Service Center Office., G/F Accelerando Bldg. Sen. Gil Puyat Ave. Makati
Airlive Indoor and Outdoor Wireless Training May 7 – 13, 2009
Trainer: Jerrard Sanvictores, Orville Networx Inc Office, Makati City
Introduction to Bit finder Anti-Virus Seminar March 7, 2007
IPSystems Inc, Antel Global Corporate Center.
McAffee Anti-Virus Training May 16 – 17, 2006
WSI Bldg, Ayala Office
Panduit – Cisco Enterprise Networking Road show. February 2001
Pacific University South Expressway
Twister RFF Cell Phone Repair Training Center Sep 5 – Oct 10, 2004
Cubao, Quezon City
ACMC Management and Training Services Corp. Aug 11 – Nov 14, 2003
Taking up 3 months caregiver course
Hotel and Restaurant Management Seminar
The University of Manila Philippines Feb. 6 & 7 1998
EDUCATION DETAILS:

5. International Electronic and Technical Institute (IETI) 1996-1998
Computer Technician, Guadalupe, Makati City
University of the East 1992-1994
Fine Arts – Interior Designer, Caloocan Metro Manila
Jose Rizal University 1983 - 1987
High School, Shaw Boulevard Mandaluyong City
Gen. Roxas Elem. School 1977-1983
Primary, Quezon City
CHARACTER REFERENCE:
Mr. Enrico Tan MIS Manager
09209128486 Sterling Paper Place Pasong Tamo Ext. Makati
Mr. Joey Sucgang MIS Consultant Administrator
091788757813 Sterling Paper Place Pasong Tamo Ext. Makati
Roman Amis MIIS Supervisor
8105406 Sterling Paper Place Pasong Tamo Ext. Makati
I hereby certified that the above information are true and correct to the best of my knowledge and ability”.
___________________
Applicant

6. International Electronic and Technical Institute (IETI) 1996-1998
Computer Technician, Guadalupe, Makati City
University of the East 1992-1994
Fine Arts – Interior Designer, Caloocan Metro Manila
Jose Rizal University 1983 - 1987
High School, Shaw Boulevard Mandaluyong City
Gen. Roxas Elem. School 1977-1983
Primary, Quezon City
CHARACTER REFERENCE:
Mr. Enrico Tan MIS Manager
09209128486 Sterling Paper Place Pasong Tamo Ext. Makati
Mr. Joey Sucgang MIS Consultant Administrator
091788757813 Sterling Paper Place Pasong Tamo Ext. Makati
Roman Amis MIIS Supervisor
8105406 Sterling Paper Place Pasong Tamo Ext. Makati
I hereby certified that the above information are true and correct to the best of my knowledge and ability”.
___________________
Applicant