1. Michael Olive
2155 Felspar St. Unit 8
San Diego CA, 92109
(619) 888-5713
michael_olive@yahoo.com
EDUCATION
ITT Technical Institute, Graduate December 2013
Associates of Science in Network Systems Administration
Foundation College San Diego CA.
Desktop Support: Certification
U.S Navy Technical Training Center
Customer Service, Medical Repair and HAZMAT
TECHNICAL SKILLS:
Operating Systems Software/Applications Hardware
• Windows XP - Windows 8
• Windows Server 2008
• Windows Server Manager
• MS Exchange 2010
• Printers (MFP)
• Cabling
• Linux, FreeBSD • Microsoft Office XP-2010 • Fax Machines
• SQL Server 2008 • Chrome/Firefox/IE • Switches / Routers
• VMware • Connected • PC/Server Maintenance
Microsoft Office Applications: Word, Excel, Outlook, Access, PowerPoint, A+ and CCNA
WORK EXPERIENCE
Qualcomm
Inventory Control Specialist/Help Desk L2
November 2012 – Present
Inventory Classification
Examine and identify misidentified or out of balance inventory and determine the root cause for the
discrepancy.
Inventory Cycle Counts
Regularly count inventory to ensure electronic records are accurate and investigate discrepancies
Inventory Adjustments
Adjust out of balance inventory and provide explanation for adjustment
Stock Level Management
Recommend appropriate stock levels to meet demand and minimize cost for the company
Loss Prevention
Establish inventory procedures that prevent the loss or misallocation of inventory
Ensure that inventory processes and procedures are followed
Internal Audits performed throughout deferent Labs
• Responsible for installation, configuration, and ongoing maintenance and usability of desktop/laptop
computers, printers, handheld/mobile devices, peripheral equipment and software within established
standards and guidelines.

2. • Troubleshooting issues with, desktops and notebooks including connectivity, blue screens, viruses, and
printing for both on &off Site users.
• Android/iPhone/Blackberry wireless devices deployment and support
• Provide support for mobile users who work at home, travel, or work from a remote office, using remote
management tools.
• Respond to all end user support issues in a timely and professional manner.
• Remote and desk-side installation of various software packages, engineering tools, and patches utilizing
Altiris/SCCM.
• Use image software to apply Windows operating systems or perform backup images.
• Perform new hire user education.
• Document all end-user interactions in Remedy.
• Manage all open requests in Remedy in a prompt and timely fashion.
• Recover data from hard disk drives and/or perform data migrations.
• Activate network ports and work with the networking team to troubleshoot port related issues.
• Troubleshoot network printer issues.
• Troubleshoot Remote Access (SecurID) account issues.
• Troubleshoot Windows domain account issues.
Hagemeyer
Stock Room Clerk
February 2011 – March 2012
• Controlled procedures for materials movement
• Provided kitting bill of materials (BOM) lists and customer service orders.
• Utilized ORACLE to input information regarding shipping and receiving.
• Responsible for ensuring that goods received equal goods ordered.
• Responsible for making sure purchase orders are received in a timely basis.
• Responsible for making sure that goods and service receipts are recorded in the proper
timeframe.
• Responsible for the data integrity with regards to inputs into Platinum and Industrious.
• Forklift Certified.
• Utilized UPS & Fed-ex online for shipping purposes.
Genomics
Material Handler
January 2010- January 2011
• Responsible for the data integrity with regards to inputs into Platinum and Industrious
Completed cycle counts with a 99.9% accuracy
Stocked and replenished material.
• Responsible to ensure that goods received equal goods ordered.
• Inventory Control

3. • Receiving materials
• U.P.S & Fed-ex online
• Distribute raw materials and components for Production
DB Robert's Inc.
Inventory Analyst
December 2005 – December 2010
• Expert manager of the shelf life material program
• Stocked replenishment material.
• Stowed and segregated properly.
• Managed and updated the Inventory Control System.
• Completed cycle counts with a 99.9% accuracy
• Put together kits.
• U.P.S & Fed-ex online
• Forklift
• VMI Specialist
• Utilized SAP to input information regarding shipping and receiving.
• Reconciled and identified cycle count discrepancies.
• Summarized and analyzed data support for different departments.
Cymer Corporation
Material/Receiving Clerk
August 2005 - December 2005
• Stowed and segregated properly
• Completed cycle counts with a 99.9% accuracy
• Worked with Oracle.
• Forklift Certified.
• Responsible in making sure that goods and service receipts are recorded in the proper period.
• Responsible to ensure that goods received equal goods ordered.
United States Navy
Ship Serviceman/Receiving/Warehouse
1996 - 2004
• Receiving materials
• Load/ unload products on/ off of delivery trucks using a forklift
• Pulling orders
• Inventory Control
• Stocking of inventory
• Data Entry
• Certified Forklift Operator
• Labeling and Tagging
• Operated a forklift within the warehouse pulling products from warehouse shelves
• Transported medical equipment for the Armed Forces.
• DMLSS certified Naval Medical Center San Diego.