1. SUSAN M. OVERPECK
320 Marsh Road
Lawrenceville, PA 16929
(570)404-5683
OBJECTIVE:
To find a self-gratifying career utilizing acquired skills.
EDUCATION:
8/90 to 12/92
PENNSYLVANIA COLLEGE OF TECHNOLOGY, NORTH CAMPUS - Wellsboro,
PA
Associate Degree: Computer Science (Business Programming) December 1992
GPA: 3.862
AWARDS: Dean's List all of 4 semesters
PROGRAMMING LANGUAGES:
RPG, Cobol, Pascal, Assembly, and DbaseIII Plus
CERTIFICATIONS:
Network+, CNA
EXPERIENCE:
12/11 to Present
Northern Tioga School District – Elkland, PA
Technology Assistant
• Troubleshoot technology hardware and software issues.
• Install hardware and software.
• Perform routine maintenance on hardware and software.
• Assist the Network Administrator in handling emergency technology situations.
• Install new technology equipment and provide data for inventory and maintenance
as directed by the Network Administrator.
• Assist in network administration in Windows Server 2003 environment.
• Perform routine PC maintenance.
• Assist the Network Administrator and Technology Developmental Specialist in
holding group training sessions for staff and community members.
• Maintain a cooperative relationship and communicates openly and effectively
with district staff.
• Serve as a technical consultant for any educational projects originating or
operating in the district.

2. • Display positive personal traits such as integrity, citizenship, respect for others,
honesty, and responsibility.
11/06 to 12/11
Southern Tioga School District – Mansfield, PA
Computer Support Paraprofessional
- daily management of two Computer Labs at Warren L Miller Elementary School.
- scheduling.
- manage login accounts.
- setup network folders and permissions.
- respond to building technological repairs.
- manage mobile technological devices.
- assist staff/students with basic computer usage.
- set up computer hardware and software as necessary.
8/06 to 11/06
Kwik-Fill – Blossburg, PA
Assistant Manager
- daily store reporting.
- input/update store reporting on computer system.
- cashier.
- ordering.
- inventory.
- personnel management including scheduling.
5/05 to 8/06
CITIZENS & NORTHERN BANK - Wellsboro, PA
Trust Investment Assistant
- maintain stock information in investment related software.
- produce weekly portfolio analysis reports for invested
accounts.
- review invested accounts to identify cash awaiting
purchase of fixed income securities.
- prepare correspondence and periodic reports.
- execute security buy/sell orders upon direction.
- prepare/file documents for class action reporting, tender
offers, and capital structure changes.
4/99 to 5/05
CITIZENS & NORTHERN BANK - Wellsboro, PA

3. Technician
- install, repair, evaluate, test, troubleshoot and support
personal computer hardware and software.
- provide help desk support for nineteen branches.
- create images of new/existing systems.
- use Novell Zenworks to push out new/updated user
applications, set up remote control and inventory for pc
users.
- familiar with Novell and Microsoft operating systems,
software including MS Office, Groupwise, Outlook Express,
Acrobat Reader, and various other pc/network applications.
- run cable and set up new new users on network.
5/97 to 4/99
SUSQUEHANNA HEALTH SYSTEM – Williamsport, PA
Personal Computer Technician
- install, repair, evaluate and support personal computer
hardware and software.
- assist in the development of PC hardware/software
standards.
- assist in development of policies and procedures in
regards to PC utilization, standards and software legal
compliance.
- assist in development of software training/education
programs for PC users.
- make recommendations of acceptable
standards/configurations of PC’s that pertain to current
technology and required user applications.
- support Saint Hospital Information System.
- assist in the installation of a new HIS and LAN’s.
2/94 to 5/97
LAUREL MANAGEMENT SERVICES - Blossburg, PA
Information Resources Application Operations Coordinator
- maintain functions of data processing office.
- provide documentation to department staff as needed.
- conduct routine maintenance including update installation,
configuration modification, and first line problem
analysis for system applications.
- conduct software training as needed.
- maintain computer inventory system.

4. - perform hardware/software installations.
- maintain department documentation, run requested reports, and respond to
questions/problems.
- maintain and complete Saint system operations.
- purchase hardware/software as needed.
- troubleshoot PC hardware/software.
8/92 to 2/94
NORTH PENN COMPREHENSIVE HEALTH SERVICES - Blossburg, PA
Personnel Secretary
- worked independently with minimal supervision.
- anticipate needs of Personnel Manager.
- make arrangements for and attend meetings.
- preparation of agendas and meeting notices.
- document meeting minutes.
- maintain files/manuals, job descriptions, personnel
policies, and employee handbook.
- post job openings.
- maintain employee evaluations and unemployment
compensation claims.
- process all new employee paperwork.
- answer telephone.
8/88 to 2/90
NORTHERN TIER YOUTH SERVICES - Blossburg, PA
Residential I Counselor III
- supervise and plan treatment for youth.
- write periodic reports.
- attend meetings and trainings.
- participate in youth activities.
8/83 to 7/86
RETOUR, INC. - Mansfield, PA
Grinder Operator and Inspector
- load/unload various carbon parts for production.
- inspect and pack various carbon parts.

5. 1/81 to 7/83
KENDALL LANDSCAPE NURSERY - Goulds, FLA
Production Manager
- responsible for promotion of sales and plant production.
- type correspondence.
- cashier.
- maintain production of merchandise.
- landscape material delivery.
REFERENCES:
Christine Smith, Supervisor - Ward Manufacturing - Blossburg, PA (570)638-0164.
Jodi Damoiseau, Trust - Citizens & Northern Bank - Wellsboro, PA (570)439-3252.
Dr. Brenda Freeman, Director of Technology - Southern Tioga School District –
Blossburg, PA (570)638-2183.
Terri Whitehead, Librarian – Northern Tioga School District – Elkland, PA (814)367-
2233.
Dustin Blackwell – Corning Inc. (570)376-2995.