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Mutual Gains Process

      What is it?
   How does it work?
Over the next few months, we will be evaluating our
current compensation systems using a process called
Mutual Gains.


Today we will explore:
   •What is a Mutual Gains process? How does it work?
   •How will NMC use this process to evaluate and, if
   necessary, recommend changes to our current
   compensation systems?
Mutual Gains—what is it?

It is a process by which we collectively work to
     identify interests and work for a mutually
      agreed upon solution through consensus
                       building
How does it work?
First:
  It focuses on interests, values, goals rather
  than positions.
What’s the difference between
       interests and positions?
The classic story…
  Two sisters were fighting over an orange:
   It’s mine!
   No it’s mine…you got the last one!
   No, I didn’t…YOU did! You ALWAYS get       your way!
Mom finally had enough. She cut the orange in
 half…..

  One sister ate the fruit and threw away the peel.
  The other sister grated the peel for a cake she was
    making and threw away the fruit.
The obvious moral…
• When the sisters were focused on positions
  (what should happen, who was more
  deserving, etc.) they were stuck in a power
  struggle.
• When it was resolved by compromise; each
  gained a little, each lost a little.
The obvious moral…
• If they had asked about interests (Why is the
  orange important to you? What are your
  goals?) they could have done some creative
  problem-solving, and they would have
  achieved mutual gains.
Position vs. Interest Based
                   Position-based                   Interest-based
Starting Point     •Identify Problems               •Identify problems
                   •Develop Positions               •Clarify issues
Strategy           •Defend positions, entrench in   •Identify Interests
                   positions, discredit your
                   opponent’s position
                   •Use power and manipulation
                   •Make incremental changes to     •Develop options that address
                   positions through counter        interests
                   proposals


Solution           •Defer to the more powerful or   •Problem solve a solution
                   concede to middle ground         •Reach consensus
Effective Behaviors…
• Active Listening/Good Communication
• Focus on the Problem
• Ask Open-Ended Questions
• Informal, Open Exchange
• Paraphrase, Summarize Often
• Be Flexible
• Align Expectations with what is Achievable
So what will the process look like?
 A work group comprised of members of the various employee groups will…
Clarify the Issue     Identify, clarify     Evaluate current        Brainstorm              Build a consensus
                      interests             compensation            Options                 option

     •Why are we           •What are our        •Does it address        •May work in            •Develop option
      talking about         values,              all shared              small groups            that best
      compensation?         interests,           values,                 first                   addresses
     •Why now?              around               interests? If          •Evaluate                shared interests
                            compensation?        “Yes,” we’re            options in light       •Review with
                           •Get feedback         done. If “no” or        of values,              campus
                            across campus        “maybe not”….           Interests               community
                                                                        •Build on,              •Refine as
                                                                         combine                 needed.
                                                                         options
What do we mean by consensus?
Consensus does not mean that everyone agrees with every
  detail, but that we can support the decision because:

• We believe we were heard and our concerns taken seriously
• The decision was reached fairly and openly
• It appears to be the best possible solution to address all
  shared interests or concerns
What if we can’t reach consensus?

We will continue to clarify the remaining shared
 interests or concerns and challenge the group
 to find creative ways to address them
What is role of the work group member?
Active engagement in process
• Good listening
• Asking open questions
• Problem-solving
Communication with co-workers
• Soliciting feedback from co-workers
• Bringing questions, concerns back to the work
  group
How much time will it take?
• 1-2 hours weekly
• As a college we will make accommodations to
  support this work
How will the work group be selected?
The work group will be comprised of three members from
each employee group and four at-large members.
• Employee group members will be chosen by their
  respective employee group leadership
• The President will select at-large members.

Next steps:
See Tim’s memo for details

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Mutual gains process presentation

  • 1. Mutual Gains Process What is it? How does it work?
  • 2. Over the next few months, we will be evaluating our current compensation systems using a process called Mutual Gains. Today we will explore: •What is a Mutual Gains process? How does it work? •How will NMC use this process to evaluate and, if necessary, recommend changes to our current compensation systems?
  • 3. Mutual Gains—what is it? It is a process by which we collectively work to identify interests and work for a mutually agreed upon solution through consensus building
  • 4. How does it work? First: It focuses on interests, values, goals rather than positions.
  • 5. What’s the difference between interests and positions? The classic story… Two sisters were fighting over an orange: It’s mine! No it’s mine…you got the last one! No, I didn’t…YOU did! You ALWAYS get your way!
  • 6. Mom finally had enough. She cut the orange in half….. One sister ate the fruit and threw away the peel. The other sister grated the peel for a cake she was making and threw away the fruit.
  • 7. The obvious moral… • When the sisters were focused on positions (what should happen, who was more deserving, etc.) they were stuck in a power struggle. • When it was resolved by compromise; each gained a little, each lost a little.
  • 8. The obvious moral… • If they had asked about interests (Why is the orange important to you? What are your goals?) they could have done some creative problem-solving, and they would have achieved mutual gains.
  • 9. Position vs. Interest Based Position-based Interest-based Starting Point •Identify Problems •Identify problems •Develop Positions •Clarify issues Strategy •Defend positions, entrench in •Identify Interests positions, discredit your opponent’s position •Use power and manipulation •Make incremental changes to •Develop options that address positions through counter interests proposals Solution •Defer to the more powerful or •Problem solve a solution concede to middle ground •Reach consensus
  • 10. Effective Behaviors… • Active Listening/Good Communication • Focus on the Problem • Ask Open-Ended Questions • Informal, Open Exchange • Paraphrase, Summarize Often • Be Flexible • Align Expectations with what is Achievable
  • 11. So what will the process look like? A work group comprised of members of the various employee groups will… Clarify the Issue Identify, clarify Evaluate current Brainstorm Build a consensus interests compensation Options option •Why are we •What are our •Does it address •May work in •Develop option talking about values, all shared small groups that best compensation? interests, values, first addresses •Why now? around interests? If •Evaluate shared interests compensation? “Yes,” we’re options in light •Review with •Get feedback done. If “no” or of values, campus across campus “maybe not”…. Interests community •Build on, •Refine as combine needed. options
  • 12. What do we mean by consensus? Consensus does not mean that everyone agrees with every detail, but that we can support the decision because: • We believe we were heard and our concerns taken seriously • The decision was reached fairly and openly • It appears to be the best possible solution to address all shared interests or concerns
  • 13. What if we can’t reach consensus? We will continue to clarify the remaining shared interests or concerns and challenge the group to find creative ways to address them
  • 14. What is role of the work group member? Active engagement in process • Good listening • Asking open questions • Problem-solving Communication with co-workers • Soliciting feedback from co-workers • Bringing questions, concerns back to the work group
  • 15. How much time will it take? • 1-2 hours weekly • As a college we will make accommodations to support this work
  • 16. How will the work group be selected? The work group will be comprised of three members from each employee group and four at-large members. • Employee group members will be chosen by their respective employee group leadership • The President will select at-large members. Next steps: See Tim’s memo for details