This document discusses how to manage managers at different levels. It provides examples of successful owner-manager and coach-player relationships such as Dr. Jerry Buss and Magic Johnson of the Lakers, and Urban Meyer and Tim Tebow of the Florida Gators. It also discusses learning objectives around empowering staff, understanding that success requires a team effort, and distinguishing between different types of leadership and management roles.

1. How to Manage the Manager
At all levels
Owner Dr. Jerry Buss and Floor General Magic Johnson
Owner Art Rooney and Coach Chuck Knoll
Coach Urban Meyers and Field Ambassador Tim Tebow

2. Presenters:
Keith B. Cross, Sr.
James F. Scott
“Inspiring Others To Elevate One Another”

3. ICE BREAKER
Reflections
on your thoughts of

4. Learning Objectives:
You will be able to empower staff to stay motivated.
You will be encouraged that “Success is a Team Effort.”
You will understand there are differences in Leadership,
Management, Supervising, Coaching, Role
Modeling, and Submitting.
Key Terms:
Active Listening ~ Communication ~ Chain of
Command ~ Change ~ Confidentiality ~
Conflict Resolution ~ Corrective Counseling ~
Discipline ~ Self-discipline ~ Empowerment ~
Self-evaluate ~ Performance Appraisal ~
Decision-making ~ Networking ~ Mentoring ~
Responsibility ~ Respect ~ Trust ~ Consistency ~

5. What do Managers want from
authorities?
1. Direction:
Strive to meet expectation
2. Trust:
To trust and be trusted
3. Hope
Taking ownership of a vision, being part of a vision, being committed

6. The essence of a
Manager
Making Decisions Planning and Organizing, Problem Solving, Consulting and Delegatin
Building Relationships Supporting, Managing Conflict and Team Building,
Networking
Giving-Seeking Information Monitoring, Clarifying, Informing
Influencing People Motivating, Recognizing and Rewarding
The difference between an excellent leader and a successful manager
is one delegates cautiously and the other delegates enthusiastically.

7. Use Change to Move
an Organization Forward
BE:
Receptive
Acceptive
Participatory
Advocate
We can learn more from our failures than we can from our successes.

8. Richard Petty stated,
“You can have the fastest engine,
Most aggressive driver, and best skilled pit crew,
But if they ain’t working together as a team,
You’ve got nothing.”

9. Success in Building Your Team
Great Leaders inpires others to excel
Building a winning team starts with th e man or woman in your mirror
Learn from people who excel at what you want to do
Lead by example
Pick the right people for your team
Demonstrate every team member is important
Deal with adversity
Confront issues head-on
Keep priorities in order

10. Building The Team Builder
Team Building is Tough
Learning the Ropes
Learn from your Mentors; but be Yourself
Good leaders model hard work and self-discipline
People will follow a true leader
Don Coryell: Doing what you love and loving what you do
Bill Peterson: Working Hard Leads to Success
John McKay: Using fear as a motivator (dictator?)
Frank Broyles: Selling your Vision

11. A Leader’s Toughest Job
What do you consider to be your company’s most important asset?
The most valuable asset is your people.
Know your people
Promote from Within
Don’t Trust First Impressions
Do your research
Test for what you need
Choose People Who Care
Move People to where they Perform Best
Be Honest enough to cut your losses
Don’t extinguish a Fading Star too Soon