Uploaded byRaju Mandhyan
Multi Cultural Awareness and Sensitivity
The document discusses multi-cultural awareness and sensitivity, focusing on the definition of culture and its impact on interactions, as outlined by Hofstede's dimensions. It emphasizes the importance of understanding and appreciating cultural differences through tools such as the five dimensions matrix, critical incidents, and interactive intelligence fundamentals. Additionally, it highlights the power of questioning and active listening as methods to enhance communication and leadership in diverse environments.
More Related Content
Similar to Multi Cultural Awareness and Sensitivity
Multi Cultural Awareness and Sensitivity
- 1. MULTI-CULTURAL AWARENESS & SENSITIVITY 1 www.mandhyan.comA World of Clear, Creative and Conscientious Thinkers!
- 2. Contents www.mandhyan.com A Worldof Clear, Creative and Conscientious Thinkers! 2 • Elements of RP Culture + • Critical Incidents from Life & Work • Overview of Culture Multiple Cultures • Five Dimensions Matrix from Hofstede. • Five D’s / Task & Relationship Based • Observation / Interpretation & Judgement Five Fundamentals of Interactive Intelligence • Power of Intention & Correct Agenda • Increased Awareness through Senses; Listen, Paraphrase, Feel • Recognize & Appreciate Differences : 5 Dimensions • Curiosity & Creativity Drive Results ; 5 Rs of Questioning • Action is Anthems Five Short Case Studies • One Intensive Case Study based on Hofstede’s Dimensions Leading with Sensitivity • Applying all Interactive In Emails/Letters/Virtual Conferences
- 3. OVERVIEW OF CULTURE 3www.mandhyan.comA World of Clear, Creative and Conscientious Thinkers!
- 4. What is Culture? “Cultureis the collective programming of the mind that distinguishes the members of one group or category of people from others.” Hofstede and Hofstede Ex: Eye cannot see the eye / Color of eyes 4www.mandhyan.com A World of Clear, Creative and Conscientious Thinkers!
- 5. Programming 5www.mandhyan.com A Worldof Clear, Creative and Conscientious Thinkers! Individual Groups Universal Inherited & Learned Learned Inherited
- 6. FIVE DIMENSIONS MATRIX FROMHOFSTEDE. 6www.mandhyan.com A World of Clear, Creative and Conscientious Thinkers!
- 7. Other Views onCulture www.mandhyan.com A World of Clear, Creative and Conscientious Thinkers! 7
- 8. Hofstede’s Five Dimensions 8www.mandhyan.comA World of Clear, Creative and Conscientious Thinkers! Individual Collective Large Power Small Power Masculine FeminineUncertainty Avoidance Un Tolerant Long-Term Short-Term
- 9. Five D’s /Task& Relationship Based 9www.mandhyan.com A World of Clear, Creative and Conscientious Thinkers! Individual Collective Large Power Small Power Masculine FeminineUncertainty Avoidance Un Tolerant Long-Term Short-Term
- 10. FIVE FUNDAMENTALS OF INTERACTIVEINTELLIGENCE 10www.mandhyan.com A World of Clear, Creative and Conscientious Thinkers!
- 11. Interactions www.mandhyan.com A Worldof Clear, Creative and Conscientious Thinkers! 11 Stages of how we attribute meaning – I. Observation II. Interpretation III. Evaluation “Dereasing our tendency to evaluate (snap judgments of good v. bad based on our own biases) reduces potential for misunderstanding.” Hofstede, G.J. 2002
- 12. ----------------------------designandcopyrightbyRajuMandhyan Five Fundamentals ofInteraction 12 Intent Senses Action Creativity Processes Unique
- 13. Intent / Choices “Yourlife is the sum result of all the choices you make, both consciously and unconsciously. If you can control the process of choosing, you can take control of all aspects of your life. You can find the freedom that comes from being in charge of yourself.” Robert F. Bennett 13
- 14.
- 15. www.mandhyan.com A Worldof Clear, Creative and Conscientious Thinkers! 15
- 16. Power of Questions •Questions make people want to respond therefore THINK. • Thinking strengthens thinking, creativity and OWNERSHIP. • Ownership, authorship catalyzes ACTION and accountability. 16www.mandhyan.com A World of Clear, Creative and Conscientious Thinkers!
- 17. GROUP ACTIVITY HOFSTEDE’S DIMENSIONS 17www.mandhyan.comA World of Clear, Creative and Conscientious Thinkers!
- 18. Group Activity ----------------------------designandcopyrightbyRajuMandhyan 18 Regroupin original teams with originally chosen leader There will be 3/5 short cases One big for whole class to perform. Total Time: 60 Minutes
- 19. LEADING WITH SENSITIVITY 19www.mandhyan.comA World of Clear, Creative and Conscientious Thinkers!
- 20. “We all shouldknow that diversity makes for a rich tapestry, and we must understand that all the threads of the tapestry are equal in value no matter what their color.” -Maya Angelou 20www.mandhyan.com A World of Clear, Creative and Conscientious Thinkers!
- 21. www,mandhyan.com A World ofClear, Creative & Conscientious Thinkers! Whenever you need… Communication Skills Creative Thinking and Innovation Leadership Training 21www.mandhyan.com A World of Clear, Creative and Conscientious Thinkers!
Editor's Notes
- #16 One’s first step in wisdom is to question everything – and one’s last step is to come to terms with everything – Georg Christoph He who asks is a fool for five minutes, but he who does not ask remains a fool forever –Chinese proverb A great many people think they are thinking when they are merely rearranging prejudices –William James I hear: I forget / I see: I remember / I do: I understand – Chinese Proverb To effectively communicate, we must realize that we are all different in the way we perceive the world -Tony Robbins