4. 1. His reputation walked in
before he did.
2. The way he felt for us
was ‘loudly visible’ to
us
3. He simplified things.
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8. 7. Steering conversations to predictable
choices
8. Orchestrating environmental to
optimize to a desirable outcome
9. Listening and paraphrasing
10. Delivering bad news soon
11. Giving others credit possible
12. Tracking of success in others
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11. “The question isn’t who’s going to let me;
it’s who is going to stop me.”
~Ayn Rand
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