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Model Process
The document outlines a process for researching, designing, testing, and recommending solutions to business requirements. It involves 5 phases: 1) Understanding requirements, 2) Evaluating options, 3) Designing prototypes, 4) Validating prototypes through testing, and 5) Producing a business case and recommendation. Key activities include identifying stakeholders, researching options, designing and testing prototypes, and evaluating solutions against criteria to select the best recommendation. The goal is to work through each phase to ultimately deliver a business case and blueprint for the best option to address the original business need.
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Model Process
- 1. PHASE UNDERSTAND EVALUATEDESIGN VALIDATE RECOMMEND PURPOSE Identify requirement & agree criteria for evaluation Analyse research & appraise methods to prototype options Design prototype/s based on evaluation Test prototype to validate & review analysis Produce business case to specify requirements TOUCHPOIN T Customer to define their business requirement & agree resource/milestones Customer to determine process for involvement Customer to review requirement Stakeholders with relevant expertise to inform research Work with ICT Teams to understand capability to deploy technology TA to identify future modifications needed to move prototype to live Suppliers to install prototypes/products Testing Team to support testing Target users to test prototypes Meet with Customer to discuss emerging options BD to identify opportunities for joint R&D SKILLS REQUIRED Strategic perspective Conceptual Thinking Planning & Organisation Analytical Thinking Cross-Functional/Disciplinary Awareness Written Expression Operations Management Initiative Creativity Attention to Detail Persistence Goal orientation Commercial Orientation Influence, Persuasion & Impact Oral Expression KNOWLEDG E REQUIRED Research Field Literature Search Research Proposal Assessment Research Techniques Experimental Work Proof of Concept and Prototyping Structured Reviews Product Evaluation and Selection Presentation Techniques National/International Standards INPUTS Business Requirement Model Research Brief R&D Process Prototype Plan R&D Methods Test Plan R&D Methods Evaluation R&D Roadmap OUTPUTS Research Brief / Plan Concept Paper Evaluation Scorecard Prototype Test Plan Evaluation Test Scorecard Business Case Blueprint QUESTIONS What are the issues that the research will address? How is the research going to be planned? Who are the stakeholders that need to be involved? What research do we need to support the evaluation? What does the research show? Where are the gaps? How well do the options put forward address the requirement? How will we translate the requirements into prototypes? What resources are required to design/install the prototypes? What methods are we going to use to test the prototypes How can we ensure the testing will be repeatable? How are we going to disseminate the lessons How suitable is each recommendation in meeting the requirement? How feasible is each objective given the resources? How can the business case be
- 2. learned? taken forward? PLAN Agree research goals Develop the brief Plan the activity Structure the thinking Set milestones Define accountability Identify resources required Evaluate technologies and/or products Evaluate data based on criteria set out in Research Brief Negotiate with suppliers to gain technical advice & products to evaluate Research best method of prototype Evaluate potential systems Document results Design or install prototypes Develop a testing plan to meet scoping requirements Self test the product based on Scoreboard criteria Evaluate against original testing plan with stakeholder group Iterate prototype Design a blueprint to turn concept into functioning model Provide proposed approach which can map onto Solution Design Technical Architecture Template METHODS STRUCTUR E Justify the project Structure the issues Appraise options Prioritise requirements to be prototyped Plan the prototyping Plan the testing Plan the evaluation of the research & testing Plan development of business case/blueprint ANALYSE Identify research required Build an evidence base Develop scenarios for adoption of technology Describe what elements of prototype meet requirement Analyse test results Validate research Establish resources required INVOLVE Identify stakeholders Engage stakeholders to stimulate ideas on research Design visual prototypes Create scenarios for testing Test prototypes with customers Use feedback to iterate prototype Present blueprint to stakeholders using scenarios PRE- COMPLETIO N Assess what opportunities would solve the issues identified Propose which should be taken forward to be developed into concepts Define requirements for Evaluation Analyse, define and refine findings as requirements to be prototyped Synthesise ideas into a brief with tasks for prototyping Review, select & discard ideas Decide which requirements need further prototyping Prioritise what we want to prototype Develop and agree targets for testing with Customer Ensure evaluation provides sufficient insights to be able to develop business case & blueprint Set up meeting with stakeholders to plan potential business models
- 3. PRE-GATE Discussactivities proposed & resource requirements in Research Brief with Customer Discuss findings from Research Analysis to Customer and the activities/resource requirements proposed in Prototype Plan Showcase of Prototypes & discuss Test Plan with Customer Discuss lessons learned from Evaluation to Customer Discuss how Business Case meets requirements to go forward to Customer GATE Customer either Approves Research Brief and commissions R&D to either Produce a Research Analysis Carry out the full R&D Process Negotiates modification to activities or resources Customer approves Research Analysis and either agrees that R&D is complete or Commissions R&D to carry out further research on a particular aspect of the Business Requirement or Prioritise what requirements should be prototyped Customer either Approves Test Plan and asks R&D to move to testing prototypes or Requests that Test Plan is modified to ensure it can effectively validate requirements Customer approves Evaluation and either Asks R&D to produce business case. Requests R&D carry out • Further testing on prototype. • Further prototyping. Customer either Approves Business Case and takes it forward Requests modifications to activities/resource requirements before approving STORE Plan the flow of information for the project to Sharepoint R&D Workflow Gather data/insights from research and add to Sharepoint R&D Analysis Gather designs from prototypes and add to R&D Lab Disseminate evaluation and add to Sharepoint R&D Analysis Host Business Case in a way that customer can visualise blueprint PRINCIPLES Maintain up-to-date knowledge of emerging technology, public sector and business trends and developments Help customer understand the opportunities that technology can provide Understand current developments in the application of ICT Demonstrate the feasibility of applying a particular technology to meet a business need Promote alignment of technology capabilities with associated business opportunities