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Copyright 2015
Thomas Burky
Rigour.systems@gmail.com
 A verifiable, metric driven analysis process
 Market assessment
 Pro Forma financial analysis
 Concept development and demonstration
 Stage gate process
 Enabling technologies
 Boot strapping
 Technology roadmap
 Product planning
 Partnering
 IP management strategy
 Implementation roadmap
 Integrated product team
 You have to have clear metrics to know where you are going
◦ Strategic financial and growth goals
 Clearly articulated market needs
◦ Meet the potential customer - use the “Tuned In” process with a quantitative
assessment1
 Pro forma financial estimate for potential opportunities
 Resource needs for early stage product realization
 Identify partners to co-invest for later stage go-to-market push
 A solid means of protecting the position once gained (e.g. IP, specialized
facilities, trade secret processes or other barriers to entry)
1”Tuned In: Uncover Extraordinary Opportunities That Lead To
Business Breakthrough”; Wiley 2008
 Get eyeball-to-eyeball with potential customers as soon and as much
as possible
 Carefully ask the right questions (qualitative and quantitative):
◦ What are the jobs the customer is trying to get done?
◦ Is the problem “urgent” and why/how so?
◦ Is the problem “pervasive”, does it cross multiple user personas?
◦ What is the impact of your solution relative to your nearest competitors?
 Provides key insight into value pricing
◦ What is the key message to form strong bonds with potential customers?
 Draft the Business Plan based on the available information
 Estimate costs for R&D, transition to production, marketing,
distribution and sustainment
 Estimate revenue from sales and service
 Determine Net Present Value (NPV) per year to determine breakeven
point (time horizon)
◦ Business volume may come up slowly, but profitability needs to be there from
the beginning or else there is a cost structure versus pricing mismatch
 Conduct sensitivity study to determine robustness of the assumptions
 Concept Development
◦ Small R&D investments to explore technology feasibility – “make failure
survivable”
 Concept Demonstration
◦ Reduction to practice to secure basic IP rights
 Prototype Demonstration
◦ Demonstration of a prototype that early adopters can use is huge
◦ Capturing feedback is also very important, and used to adjust the market
assessment and development plan
 Stage gates based on progressively achieving the metrics as described:
◦ Stage 1:
 Gaps and buyer pain points identified, obtain funding for possible enabling
technology or prototype, articulated path to market
◦ Stage 2:
 Demonstrated Enabling Technology, IP or other barriers to entry in place, Partner
companies identified and being engaged on product planning and market assessment,
R&D funding used to continue toward a specific product or mature the Enabling
Technology, has draft Business Plan, draft Product Plan for possible up grades in the
technology
◦ Stage 3:
 Demonstrated Product in mature prototype form, Partner companies are co-investing
or sole-investing to bring product to the market, beta-testing of the product in the
market has occurred, certifications (if required) have occurred, transition to
production is occurring, Product Plan is matured
◦ Stage 4:
 Product is in full rate production, spiral upgrades are articulated in the Product Plan
but constantly updated by market assessment and user feedback
 Don’t get disrupted by ignoring adjacent markets and small competitors (Innovator’s
Dilemma)
 These are key technologies, sub-systems or capabilities that can be used in
multiple product offerings
 A few examples of Enabling Technologies:
◦ Advanced materials – corrosion resistance, drug delivery, membrane technology
◦ Sustainable systems – energy harvesting, low power signal analytics and actuation
◦ Data analytics – smart systems, IoT, self-diagnostic products, predictive maintenance
◦ Advanced prototyping and validation processes – reduced product development
cost/time
◦ Software operating system – integration of product functionality, data collection and
response
 These are key focal points that:
◦ Broaden market opportunities
◦ Increase fields of use of IP and infrastructure investments
◦ Increases your value to partners
◦ Spreads investment risk across several products
 …or “make it work with what you’ve got”
◦ There is only so much risk capital to go around
 Near term technology or capability demo to jump start a market
assessment with early adopters
 Provides early feedback on market conditions, product
requirements, cost structure and profitability
 Drives changes to product plan and stage gate structure
 A visual aid to communicate high-level plans regarding
anticipated/suggested technology changes to address changing
requirements
 Identify the main sub-systems and components
 Map the anticipated changes in critical technologies across time and
product upgrades’
System
Sub-system
or
key components
Changes in requirements/markets
Typical Themes:
Increase energy efficiency
Decrease in production cost
Increase in functionality
Increase in reliability
 Product planning is foremost driven by market needs and company
financial goals
 The Product Plan will need to answer these questions:
◦ What product development projects will be undertaken?
◦ What mix of new products, spiral upgrades and enabling technologies should we
pursue immediately and every year thereafter?
◦ How do the various products relate to each other?
◦ What will be the timing and sequence of each product?
 The answers to these questions should be driven primarily from:
◦ The comparison of the respective pro forma for each product
◦ Their combined pro forma rolled together
◦ Enabling technology availability and projections
Product
Upgrades
and
Generations
Changes in markets/financial goals
Typical Upgrade Themes:
Changed customer demand
Enhanced enabling technology
Typical Generation Themes:
Competitive landscape
Cost structure
Adjacent market strategy
 Often companies need to share the risks of new growth product development
 Partnering can be a great way to multiply your capital and dilute risk
◦ Upside: you can get more brains, money and muscle on the problem
◦ Downside: divides the pie; relationship management is critical
 Partnering can take many forms:
◦ Co-investment (co-funding)
◦ Value-sharing (providing supporting materials or components)
◦ Joint efforts (self-paying team)
 Partners can provide critical insight into the market assessment, as well as
development, production, distribution, sales, and service for the product
 High priority partners should be sought who may be interested in teaming on
multiple products
 Partner relationships must be carefully constructed, assessed and maintained
◦ Leverage: holding key IP is an important safeguard in partnering
◦ “At the end of the day, you have to do business with people you trust”
 IP should be:
◦ Considered like any other property (sell, buy, rent, trade, protect, etc)
◦ Organized in an inventory that clears shows the protection status and action
items of the individual IP
 The income from IP needs to be worth the cost of litigation to protect it
 When considering licensing note that it normally provides (at best) only
10% of the value of the product
◦ At least 90% of the value is realized by the product producer
◦ How does the 10% value realized compare to the NPV of the R&D, marketing
and IP investments to achieve it?
 If you do not have Product Management discipline in place today:
 First – Figure out where you are
◦ Identify products and enabling technologies that are currently in process
◦ Establish their status in the stage gates
◦ Implement the IPT for those that are the most mature or time sensitive first
 Develop pro forma
 Identify key internal and external stakeholders
 Establish product plan
 Second – Project where you want to go
◦ Technical – Identify gaps and unmet needs in the market
◦ Business – Benefit to community, BV and profit growth
 Third – Develop the Product Plan to reach these goals
◦ Needs to be a feedback loop between the Product Plan, plans for individual
products, and the goals
 Then start product development process to identify new candidate
enabling technologies and planning
 Products developed in a vacuum will fail
 To ensure that the product lifecycle is successful stakeholders must be
brought together on integrated product teams
 Normally will involve nearly every part of the business
◦ Technical development
◦ Business development
◦ Supply chain
◦ Finance
◦ Business strategy
 Product Manager is responsible for meeting the metrics of the pipeline:
founding product vision, financial goals, ownership of stage gate
process, development of product plan, product value positioning and
partner relationships

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Pillars of Product Management

  • 2.  A verifiable, metric driven analysis process  Market assessment  Pro Forma financial analysis  Concept development and demonstration  Stage gate process  Enabling technologies  Boot strapping  Technology roadmap  Product planning  Partnering  IP management strategy  Implementation roadmap  Integrated product team
  • 3.  You have to have clear metrics to know where you are going ◦ Strategic financial and growth goals  Clearly articulated market needs ◦ Meet the potential customer - use the “Tuned In” process with a quantitative assessment1  Pro forma financial estimate for potential opportunities  Resource needs for early stage product realization  Identify partners to co-invest for later stage go-to-market push  A solid means of protecting the position once gained (e.g. IP, specialized facilities, trade secret processes or other barriers to entry) 1”Tuned In: Uncover Extraordinary Opportunities That Lead To Business Breakthrough”; Wiley 2008
  • 4.  Get eyeball-to-eyeball with potential customers as soon and as much as possible  Carefully ask the right questions (qualitative and quantitative): ◦ What are the jobs the customer is trying to get done? ◦ Is the problem “urgent” and why/how so? ◦ Is the problem “pervasive”, does it cross multiple user personas? ◦ What is the impact of your solution relative to your nearest competitors?  Provides key insight into value pricing ◦ What is the key message to form strong bonds with potential customers?  Draft the Business Plan based on the available information
  • 5.  Estimate costs for R&D, transition to production, marketing, distribution and sustainment  Estimate revenue from sales and service  Determine Net Present Value (NPV) per year to determine breakeven point (time horizon) ◦ Business volume may come up slowly, but profitability needs to be there from the beginning or else there is a cost structure versus pricing mismatch  Conduct sensitivity study to determine robustness of the assumptions
  • 6.  Concept Development ◦ Small R&D investments to explore technology feasibility – “make failure survivable”  Concept Demonstration ◦ Reduction to practice to secure basic IP rights  Prototype Demonstration ◦ Demonstration of a prototype that early adopters can use is huge ◦ Capturing feedback is also very important, and used to adjust the market assessment and development plan
  • 7.  Stage gates based on progressively achieving the metrics as described: ◦ Stage 1:  Gaps and buyer pain points identified, obtain funding for possible enabling technology or prototype, articulated path to market ◦ Stage 2:  Demonstrated Enabling Technology, IP or other barriers to entry in place, Partner companies identified and being engaged on product planning and market assessment, R&D funding used to continue toward a specific product or mature the Enabling Technology, has draft Business Plan, draft Product Plan for possible up grades in the technology ◦ Stage 3:  Demonstrated Product in mature prototype form, Partner companies are co-investing or sole-investing to bring product to the market, beta-testing of the product in the market has occurred, certifications (if required) have occurred, transition to production is occurring, Product Plan is matured ◦ Stage 4:  Product is in full rate production, spiral upgrades are articulated in the Product Plan but constantly updated by market assessment and user feedback  Don’t get disrupted by ignoring adjacent markets and small competitors (Innovator’s Dilemma)
  • 8.  These are key technologies, sub-systems or capabilities that can be used in multiple product offerings  A few examples of Enabling Technologies: ◦ Advanced materials – corrosion resistance, drug delivery, membrane technology ◦ Sustainable systems – energy harvesting, low power signal analytics and actuation ◦ Data analytics – smart systems, IoT, self-diagnostic products, predictive maintenance ◦ Advanced prototyping and validation processes – reduced product development cost/time ◦ Software operating system – integration of product functionality, data collection and response  These are key focal points that: ◦ Broaden market opportunities ◦ Increase fields of use of IP and infrastructure investments ◦ Increases your value to partners ◦ Spreads investment risk across several products
  • 9.  …or “make it work with what you’ve got” ◦ There is only so much risk capital to go around  Near term technology or capability demo to jump start a market assessment with early adopters  Provides early feedback on market conditions, product requirements, cost structure and profitability  Drives changes to product plan and stage gate structure
  • 10.  A visual aid to communicate high-level plans regarding anticipated/suggested technology changes to address changing requirements  Identify the main sub-systems and components  Map the anticipated changes in critical technologies across time and product upgrades’ System Sub-system or key components Changes in requirements/markets Typical Themes: Increase energy efficiency Decrease in production cost Increase in functionality Increase in reliability
  • 11.  Product planning is foremost driven by market needs and company financial goals  The Product Plan will need to answer these questions: ◦ What product development projects will be undertaken? ◦ What mix of new products, spiral upgrades and enabling technologies should we pursue immediately and every year thereafter? ◦ How do the various products relate to each other? ◦ What will be the timing and sequence of each product?  The answers to these questions should be driven primarily from: ◦ The comparison of the respective pro forma for each product ◦ Their combined pro forma rolled together ◦ Enabling technology availability and projections Product Upgrades and Generations Changes in markets/financial goals Typical Upgrade Themes: Changed customer demand Enhanced enabling technology Typical Generation Themes: Competitive landscape Cost structure Adjacent market strategy
  • 12.  Often companies need to share the risks of new growth product development  Partnering can be a great way to multiply your capital and dilute risk ◦ Upside: you can get more brains, money and muscle on the problem ◦ Downside: divides the pie; relationship management is critical  Partnering can take many forms: ◦ Co-investment (co-funding) ◦ Value-sharing (providing supporting materials or components) ◦ Joint efforts (self-paying team)  Partners can provide critical insight into the market assessment, as well as development, production, distribution, sales, and service for the product  High priority partners should be sought who may be interested in teaming on multiple products  Partner relationships must be carefully constructed, assessed and maintained ◦ Leverage: holding key IP is an important safeguard in partnering ◦ “At the end of the day, you have to do business with people you trust”
  • 13.  IP should be: ◦ Considered like any other property (sell, buy, rent, trade, protect, etc) ◦ Organized in an inventory that clears shows the protection status and action items of the individual IP  The income from IP needs to be worth the cost of litigation to protect it  When considering licensing note that it normally provides (at best) only 10% of the value of the product ◦ At least 90% of the value is realized by the product producer ◦ How does the 10% value realized compare to the NPV of the R&D, marketing and IP investments to achieve it?
  • 14.  If you do not have Product Management discipline in place today:  First – Figure out where you are ◦ Identify products and enabling technologies that are currently in process ◦ Establish their status in the stage gates ◦ Implement the IPT for those that are the most mature or time sensitive first  Develop pro forma  Identify key internal and external stakeholders  Establish product plan  Second – Project where you want to go ◦ Technical – Identify gaps and unmet needs in the market ◦ Business – Benefit to community, BV and profit growth  Third – Develop the Product Plan to reach these goals ◦ Needs to be a feedback loop between the Product Plan, plans for individual products, and the goals  Then start product development process to identify new candidate enabling technologies and planning
  • 15.  Products developed in a vacuum will fail  To ensure that the product lifecycle is successful stakeholders must be brought together on integrated product teams  Normally will involve nearly every part of the business ◦ Technical development ◦ Business development ◦ Supply chain ◦ Finance ◦ Business strategy  Product Manager is responsible for meeting the metrics of the pipeline: founding product vision, financial goals, ownership of stage gate process, development of product plan, product value positioning and partner relationships