1. Wang Yiwen
635A Senja Road, #32-247, S(671635)− 96979124 – ywenn418@gmail.com
Objective ï‚· To have a fulfilling and challenging career which allows me to leverage
my strengths and at the same time, allows me to work on weaknesses.
ï‚· To have the opportunity to explore new areas to widen my capability
and gain more experience for personal development.
ï‚· Strong passion in Consumer Goods and driving delightful experiences
for consumers
Experience Customer Research Executive (Contract)
Singapore Airlines, Singapore
August 2015 – Current
ï‚· Provide specialized assistance in conducting ad-hoc customer study for
different business units (BUs)to cater to their objectives
o Define the right methodology to use in order the achieve their
objectives
o Sourcing for and evaluating external vendors
ï‚· Analyze data SPS and Airs@t statistic data on a quarterly basis to
provide different BUs insights on their performance and identify areas
of concern and improvement
o Using Espri and IBM SPSS program to run simple statistical data
analysis to probe issues in areas that are relevant to various
BUs
o Generate quarterly reports and presenting to be shared with
Management and the various BUs
ï‚· Trend analysis and competitive tracking through desk research and
working with other Bus
ï‚· Basic knowledge of statistical tools which includes Espri, IBM SPSS and
QlikSense
Researcher (Products Research – Beauty Products)
Procter & Gamble, Singapore
February 2012 –August 2015
ï‚· Conduct and execute consumer studies to generate consumer learnings
and insights with and without product use
o Experienced in moderating and conducting Qualitative studies
o Ability to translate consumer learnings and findings into
technical insights that can be incorporated into product design
and development
o Provide actionable recommendations for business decision
o Identify upcoming trends and gaps for new product
development
ï‚· Successfully reduce time taken for product qualification by proposing
rapid prototyping to generate fast but reliable learnings that can be
applied for decision making
2. ï‚· Played a key role in designing products that resulted in resulted in
good consumer feedback, hence moving project forward to the next
stage
ï‚· Working within R&D departments (i.e. QA, Methods team, etc.)to speed
up clearance for product placements
ï‚· Working with Multi-functional team, including Marketing and
Manufacturing Plants to ensure seamless collaboration between
corporate and R&D, driving product launches and development
ï‚· Have experience in providing assistance and working with Brand
Managers to support product launches into market in terms of the
technical aspect of claims support, advertising materials and any QA
related issues
ï‚· Work with counterparts located overseas to drive projects successfully
ï‚· Handled several competitive landscaping and trend tracking exercises,
providing insights on competition activities and upcoming trends
ï‚· In charged of the setting up of laboratory facility in new office
ï‚· Coordinate site wide events to engage employees and create
awareness for new programs
ï‚· Demonstrated high adaptability when posted overseas for 10 months
training
3. Facilities Administrator (Contract)
Health Sciences Authority, Singapore
June 2011 – February 2012
ï‚· Draft tender documents and coordinated with suppliers for new and
on-going projects
ï‚· Perform Energy Audits for various premises under HSA to ensure
energy-saving quota is in place
ï‚· Assist Purchasing Department in coordinating with vendors and sales
representatives to ensure project completion
ï‚· Basic SAP knowledge
Sales Engineer (Internship)
Sulzer Chemtech Pte Ltd, Singapore
June 2009 – December 2009
ï‚· Perform detailed calculations to establish installation standards and
specifications for equipment designs that optimizes chemical process
requirements
ï‚· Liaise with customers to better understanding needs and requirements
to provide best equipment design
ï‚· Analyze engineering diagrams to obtain essential information for
simulation for feasibility studies
ï‚· Prepare quotations, contracts and after sales administrative
documentations meticulously for easy future reference
ï‚· Liaise with overseas manufacturing sites on product supply to ensure
timely delivery
4. Sales Executive (Contract)
Seraya Energy, Singapore
December 2006 – August 2007
ï‚· Acquire sales accounts for Key Account Managers through cold calling
ï‚· Handles all paperwork required for new utilities account opening
ï‚· First among all contract staff to close the first sales on the phone
Education Chemical & Biomolecular Engineering
Nanyang Technological University, Singapore
May 2011
CGPA: 4.10
Coursework: Plant design for Electricity Generation using Syngas with Carbon
Capture System
Strengths
and
Weaknesses
Observant and meticulous, constantly seeking self-improvement and have a
strong desire to succeed. Constant strive for perfection is a strength, but can be
seen as a weakness at times. Highly passionate and driven to excel.
Skills Basic SAP knowledge
Basic knowledge on statistic tools like IBM SPSS, Espri and QlikSense. Able to
do simple statistical analysis reporting
Competent in Microsoft Office (Word, Excel, Powerpoint)
References References are available on request.