Building a Milestone Plan
www.optimumfx.com
Intent of session
• Creating a common format for planning change
initiatives and being able to use and modify for own area
of responsibility
• Be able to apply the milestone planning tool
• Understand each key area of the milestone plan
Why have a Milestone Plan
• Projects/tasks for overall success to achieve site Vision are
identified in detail and put into perspective
• Accountabilities, timeframes and steps to achieve the desired
outcome can be assigned and tracked
• Individuals and teams can be held accountable for delivering
their objectives
• Provides a means for delegating the various tasks
• A method for reviewing progression which can provide
confidence of the journey towards achieving the site Vision
Creating a Milestone Plan
• Utilise a prioritisation tool to establish most appropriate projects and initiatives
• Group initiatives / projects under appropriate themes
• Identify standards, measures, current state and responsibilities for each of the
projects (optionally include project tracking traffic lights)
• Allocate tasks to complete the projects
• Allocate timeframes for completion of each of the tasks
• Indicate timescales to review the plan
• Communicate the plan (display visually) and update regularly (after each review)
• Incorporate into standard management reviews and audit
Milestone Plan Example
No Objective
Standard (Desired
outcome)
Measure KPI Goal Current State Owner
Supported
By
Start Date Due Date
Project
phase
Attainment
of Overall
KPI
Initiative
movement
Traffic
light
23/11/09
1.
Utilise Continuous Improvement function to generate a
prioritised best practice plan
We have accelerated our
continuous improvement
journey by adopting &
sharing best practice
JBO JBO 3 20%
1.1. Identify site coördinator for best practice - on hold
1.2. Describe the process and implement based on priority, aligned with ESC
1.3.
ESC M&R meeting:share point/meeting,improvement workshop between plants to
facilitate exchange best practices
1.4. Define per plant "what is working well/what's not
1.5. Define training needs for CI
2. Implement 4 Hr reviews initially with Vtech -> Line View
ESC standard structured
daily and weekly routines
aligned with ESC result
based platform
all 4hr
meetings
take place
>90% Compliance
>80% Effectiveness (using
audit template)
not in place
only 24h
review
PM
JBO,NB,s
upervisors
,maint
sup,TDP,
Cing
01/12/09 01/04/10 2 15%
2.0
1
Create new form(s) aligned with all lines use info from V-tec ( later on
lineview info included )
2.0
2
Inform all teamleaders and linetechnicians (purpose and qoals)
2.0
3
Organize training
2.0
4
Start implementation
2.0
5
Evaluation /followup and correction if needed
3.
Optimise and improve our meeting matrix – incorporating
the standard best practice : std day, week, month.
Implement 4 nr reviews initially with Vtech -> Line View
We have incorporated
CCE standard structured
daily & weekly routines
that are fully aligned with
the ESC providing a
staple platform to deliver
results
Measuring
by
Scorecards
Fully defined meeting
matrix, including purpose
and individual contribution
x% Compliance
x% Effectiveness for key
mtgs (only)
Meeting
Matrix
version 1 in
place
PM
LMT/sups
/maint
sups/TDP
/PVVeghe
l
2 45%
3.0
1
develop dashboardmeeting aligned with ESC
3.0
2
implement dashboard meeting
3.0
3
GAP analysis between as is meeting matrix and to be mm
3.0
4
implement to be meeting matrix
3.0
5
develop audit program matrix
3.0
6
monitor and follow up audit results with corrective actions (focus data
base)monthly QESH meeting
4.
Expand TPM to autonomous maintenance – improve
quality of RCA’s & expand to other departments –
increase number of people involved
We are the TPM centre
of excellence in CCE &
set the example for the
rest of the group
Measuring
by
Scorecards
Autonomous maint -
Operator level maint
agreed and defined then
>80% compliance
RCA best practice
adopted (Edm) - Electronic
version in use, RCA report
available, 70% compliance
Several
modules
already
succesfully
installed
(production
&
maintenance
)
JBO
PM/TDP/s
ups/maint
sup/
4 15%
4.01
Expand TPM horizontally in the organisation into other departments (
start TPM in Logistics,quality,utilities,syrup ) warehouse sup
4.02 implement the TPMpractices from production into logistics
4.03 Set up autonomous maintenance
a. Optimize PM plan incl aut maint (using maximo/beer) PM plan under devellopment ########
b. Communicate workcouncil/all employees
c. training
d. implement in skill matrix
4.04 Install Subject Matter Experts (zonals) zonals implemented JBO maint sups/TDP ########
4.05 incorporate TPM/PM in engineeringprojects opgenomen in lastenboek EB
4.06 improve quality RCA's trough training/coaching teamleaders TDP
Jun Jul Aug SeptApr May Oct NovMarN Dec Jan Feb
No Objective
Standard (Desired
outcome)
Measure KPI Goal Current State Owner
Supported
By
Start Date Due Date
Project
phase
Attainment
of Overall
KPI
Initiative
movement
Traffic
light
23/11/09
1.
Utilise Continuous Improvement function to generate a
prioritised best practice plan
We have accelerated our
continuous improvement
journey by adopting &
sharing best practice
JBO JBO 3 20%
1.1. Identify site coördinator for best practice - on hold
1.2. Describe the process and implement based on priority, aligned with ESC
1.3.
ESC M&R meeting:share point/meeting,improvement workshop between plants to
facilitate exchange best practices
1.4. Define per plant "what is working well/what's not
1.5. Define training needs for CI
2. Implement 4 Hr reviews initially with Vtech -> Line View
ESC standard structured
daily and weekly routines
aligned with ESC result
based platform
all 4hr
meetings
take place
>90% Compliance
>80% Effectiveness (using
audit template)
not in place
only 24h
review
PM
JBO,NB,s
upervisors
,maint
sup,TDP,
Cing
01/12/09 01/04/10 2 15%
2.0
1
Create new form(s) aligned with all lines use info from V-tec ( later on
lineview info included )
2.0
2
Inform all teamleaders and linetechnicians (purpose and qoals)
2.0
3
Organize training
2.0
4
Start implementation
2.0
5
Evaluation /followup and correction if needed
3.
Optimise and improve our meeting matrix – incorporating
the standard best practice : std day, week, month.
Implement 4 nr reviews initially with Vtech -> Line View
We have incorporated
CCE standard structured
daily & weekly routines
that are fully aligned with
the ESC providing a
staple platform to deliver
results
Measuring
by
Scorecards
Fully defined meeting
matrix, including purpose
and individual contribution
x% Compliance
x% Effectiveness for key
mtgs (only)
Meeting
Matrix
version 1 in
place
PM
LMT/sups
/maint
sups/TDP
/PVVeghe
l
2 45%
3.0
1
develop dashboardmeeting aligned with ESC
3.0
2
implement dashboard meeting
3.0
3
GAP analysis between as is meeting matrix and to be mm
3.0
4
implement to be meeting matrix
3.0
5
develop audit program matrix
3.0
6
monitor and follow up audit results with corrective actions (focus data
base)monthly QESH meeting
4.
Expand TPM to autonomous maintenance – improve
quality of RCA’s & expand to other departments –
increase number of people involved
We are the TPM centre
of excellence in CCE &
set the example for the
rest of the group
Measuring
by
Scorecards
Autonomous maint -
Operator level maint
agreed and defined then
>80% compliance
RCA best practice
adopted (Edm) - Electronic
version in use, RCA report
available, 70% compliance
Several
modules
already
succesfully
installed
(production
&
maintenance
)
JBO
PM/TDP/s
ups/maint
sup/
4 15%
4.01
Expand TPM horizontally in the organisation into other departments (
start TPM in Logistics,quality,utilities,syrup ) warehouse sup
4.02 implement the TPMpractices from production into logistics
4.03 Set up autonomous maintenance
a. Optimize PM plan incl aut maint (using maximo/beer) PM plan under devellopment ########
b. Communicate workcouncil/all employees
c. training
d. implement in skill matrix
4.04 Install Subject Matter Experts (zonals) zonals implemented JBO maint sups/TDP ########
4.05 incorporate TPM/PM in engineeringprojects opgenomen in lastenboek EB
4.06 improve quality RCA's trough training/coaching teamleaders TDP
Jun Jul Aug SeptApr May Oct NovMarN Dec Jan Feb
Milestone Planning
Objective
description
Desired outcome
Measure
KPI Goal
Current state
Core element/
initiative
Details
Initiative tracking
Colour code plan &
progress in timeline
area
Plan
Changed
Complete
Missed
Now
Good questions for completing MSP
• Desired outcome questions
– When you have achieved this goal what would be the outcome?
• Measure questions
– How could you measure the progress of achievement of this goal?
– What is the measure that determines achievement of this goal?
• KPI goal questions
– What level of attainment of the KPI means that this has been successful?
Suggested review frequency
• Site level
– monthly/bi-monthly as part of management review
• Area level
– monthly/fortnightly dependant on duration of plan
• Machine / Zone level
– weekly/fortnightly incorporate into regular management routines
Incorporate compliance and internal auditing to ensure
sustainability

Building a Milestone Plan

  • 1.
    Building a MilestonePlan www.optimumfx.com
  • 2.
    Intent of session •Creating a common format for planning change initiatives and being able to use and modify for own area of responsibility • Be able to apply the milestone planning tool • Understand each key area of the milestone plan
  • 3.
    Why have aMilestone Plan • Projects/tasks for overall success to achieve site Vision are identified in detail and put into perspective • Accountabilities, timeframes and steps to achieve the desired outcome can be assigned and tracked • Individuals and teams can be held accountable for delivering their objectives • Provides a means for delegating the various tasks • A method for reviewing progression which can provide confidence of the journey towards achieving the site Vision
  • 4.
    Creating a MilestonePlan • Utilise a prioritisation tool to establish most appropriate projects and initiatives • Group initiatives / projects under appropriate themes • Identify standards, measures, current state and responsibilities for each of the projects (optionally include project tracking traffic lights) • Allocate tasks to complete the projects • Allocate timeframes for completion of each of the tasks • Indicate timescales to review the plan • Communicate the plan (display visually) and update regularly (after each review) • Incorporate into standard management reviews and audit
  • 5.
    Milestone Plan Example NoObjective Standard (Desired outcome) Measure KPI Goal Current State Owner Supported By Start Date Due Date Project phase Attainment of Overall KPI Initiative movement Traffic light 23/11/09 1. Utilise Continuous Improvement function to generate a prioritised best practice plan We have accelerated our continuous improvement journey by adopting & sharing best practice JBO JBO 3 20% 1.1. Identify site coördinator for best practice - on hold 1.2. Describe the process and implement based on priority, aligned with ESC 1.3. ESC M&R meeting:share point/meeting,improvement workshop between plants to facilitate exchange best practices 1.4. Define per plant "what is working well/what's not 1.5. Define training needs for CI 2. Implement 4 Hr reviews initially with Vtech -> Line View ESC standard structured daily and weekly routines aligned with ESC result based platform all 4hr meetings take place >90% Compliance >80% Effectiveness (using audit template) not in place only 24h review PM JBO,NB,s upervisors ,maint sup,TDP, Cing 01/12/09 01/04/10 2 15% 2.0 1 Create new form(s) aligned with all lines use info from V-tec ( later on lineview info included ) 2.0 2 Inform all teamleaders and linetechnicians (purpose and qoals) 2.0 3 Organize training 2.0 4 Start implementation 2.0 5 Evaluation /followup and correction if needed 3. Optimise and improve our meeting matrix – incorporating the standard best practice : std day, week, month. Implement 4 nr reviews initially with Vtech -> Line View We have incorporated CCE standard structured daily & weekly routines that are fully aligned with the ESC providing a staple platform to deliver results Measuring by Scorecards Fully defined meeting matrix, including purpose and individual contribution x% Compliance x% Effectiveness for key mtgs (only) Meeting Matrix version 1 in place PM LMT/sups /maint sups/TDP /PVVeghe l 2 45% 3.0 1 develop dashboardmeeting aligned with ESC 3.0 2 implement dashboard meeting 3.0 3 GAP analysis between as is meeting matrix and to be mm 3.0 4 implement to be meeting matrix 3.0 5 develop audit program matrix 3.0 6 monitor and follow up audit results with corrective actions (focus data base)monthly QESH meeting 4. Expand TPM to autonomous maintenance – improve quality of RCA’s & expand to other departments – increase number of people involved We are the TPM centre of excellence in CCE & set the example for the rest of the group Measuring by Scorecards Autonomous maint - Operator level maint agreed and defined then >80% compliance RCA best practice adopted (Edm) - Electronic version in use, RCA report available, 70% compliance Several modules already succesfully installed (production & maintenance ) JBO PM/TDP/s ups/maint sup/ 4 15% 4.01 Expand TPM horizontally in the organisation into other departments ( start TPM in Logistics,quality,utilities,syrup ) warehouse sup 4.02 implement the TPMpractices from production into logistics 4.03 Set up autonomous maintenance a. Optimize PM plan incl aut maint (using maximo/beer) PM plan under devellopment ######## b. Communicate workcouncil/all employees c. training d. implement in skill matrix 4.04 Install Subject Matter Experts (zonals) zonals implemented JBO maint sups/TDP ######## 4.05 incorporate TPM/PM in engineeringprojects opgenomen in lastenboek EB 4.06 improve quality RCA's trough training/coaching teamleaders TDP Jun Jul Aug SeptApr May Oct NovMarN Dec Jan Feb
  • 6.
    No Objective Standard (Desired outcome) MeasureKPI Goal Current State Owner Supported By Start Date Due Date Project phase Attainment of Overall KPI Initiative movement Traffic light 23/11/09 1. Utilise Continuous Improvement function to generate a prioritised best practice plan We have accelerated our continuous improvement journey by adopting & sharing best practice JBO JBO 3 20% 1.1. Identify site coördinator for best practice - on hold 1.2. Describe the process and implement based on priority, aligned with ESC 1.3. ESC M&R meeting:share point/meeting,improvement workshop between plants to facilitate exchange best practices 1.4. Define per plant "what is working well/what's not 1.5. Define training needs for CI 2. Implement 4 Hr reviews initially with Vtech -> Line View ESC standard structured daily and weekly routines aligned with ESC result based platform all 4hr meetings take place >90% Compliance >80% Effectiveness (using audit template) not in place only 24h review PM JBO,NB,s upervisors ,maint sup,TDP, Cing 01/12/09 01/04/10 2 15% 2.0 1 Create new form(s) aligned with all lines use info from V-tec ( later on lineview info included ) 2.0 2 Inform all teamleaders and linetechnicians (purpose and qoals) 2.0 3 Organize training 2.0 4 Start implementation 2.0 5 Evaluation /followup and correction if needed 3. Optimise and improve our meeting matrix – incorporating the standard best practice : std day, week, month. Implement 4 nr reviews initially with Vtech -> Line View We have incorporated CCE standard structured daily & weekly routines that are fully aligned with the ESC providing a staple platform to deliver results Measuring by Scorecards Fully defined meeting matrix, including purpose and individual contribution x% Compliance x% Effectiveness for key mtgs (only) Meeting Matrix version 1 in place PM LMT/sups /maint sups/TDP /PVVeghe l 2 45% 3.0 1 develop dashboardmeeting aligned with ESC 3.0 2 implement dashboard meeting 3.0 3 GAP analysis between as is meeting matrix and to be mm 3.0 4 implement to be meeting matrix 3.0 5 develop audit program matrix 3.0 6 monitor and follow up audit results with corrective actions (focus data base)monthly QESH meeting 4. Expand TPM to autonomous maintenance – improve quality of RCA’s & expand to other departments – increase number of people involved We are the TPM centre of excellence in CCE & set the example for the rest of the group Measuring by Scorecards Autonomous maint - Operator level maint agreed and defined then >80% compliance RCA best practice adopted (Edm) - Electronic version in use, RCA report available, 70% compliance Several modules already succesfully installed (production & maintenance ) JBO PM/TDP/s ups/maint sup/ 4 15% 4.01 Expand TPM horizontally in the organisation into other departments ( start TPM in Logistics,quality,utilities,syrup ) warehouse sup 4.02 implement the TPMpractices from production into logistics 4.03 Set up autonomous maintenance a. Optimize PM plan incl aut maint (using maximo/beer) PM plan under devellopment ######## b. Communicate workcouncil/all employees c. training d. implement in skill matrix 4.04 Install Subject Matter Experts (zonals) zonals implemented JBO maint sups/TDP ######## 4.05 incorporate TPM/PM in engineeringprojects opgenomen in lastenboek EB 4.06 improve quality RCA's trough training/coaching teamleaders TDP Jun Jul Aug SeptApr May Oct NovMarN Dec Jan Feb Milestone Planning Objective description Desired outcome Measure KPI Goal Current state Core element/ initiative Details Initiative tracking Colour code plan & progress in timeline area Plan Changed Complete Missed Now
  • 7.
    Good questions forcompleting MSP • Desired outcome questions – When you have achieved this goal what would be the outcome? • Measure questions – How could you measure the progress of achievement of this goal? – What is the measure that determines achievement of this goal? • KPI goal questions – What level of attainment of the KPI means that this has been successful?
  • 8.
    Suggested review frequency •Site level – monthly/bi-monthly as part of management review • Area level – monthly/fortnightly dependant on duration of plan • Machine / Zone level – weekly/fortnightly incorporate into regular management routines Incorporate compliance and internal auditing to ensure sustainability