The only "best practice" for change management is accepting the un-certainty that comes with complex change. Here are some tips for how to create your own custom change management framework by picking practices from different tools and frameworks
Lean Change Agent - Applying Lean and Agile to Change ManagementJason Little
As a change agent, I’m sure you’ve experienced how difficult it can be to introduce change into an organization. That could mean you’re an Agile Coach or Scrum Master tasked with introducing Agile, and it can also mean you’re a Change Management Professional who is looking for more effective ways to develop and execute change programs.
This 2-day workshop, based on the book Lean Change Management, is designed to help you discover more effective practices for introducing, and managing change in your organization. You’ll learn by doing, not by reading PowerPoint slides! You’ll hear real stories about how to apply better, innovative practices to managing change.
Modern Change Management - 5 Universals for ChangeJason Little
We’ve run over 450 workshops in 30 countries for over 5000 people and visited countless organizations of all sizes. We’ve discovered 5 Universals for Change that help you apply the right approach for change, at the right time.
Tools for Making Sense of Complex Organizational ChangeJason Little
Organizational Change can be complex and challenging. Often the problem isn't the method being used, but not having the right set of tools to help you make sense of what is happening. These are 4 tools and visualizations you can use regardless of which change methodology you are using.
Learn how to apply Agile practices to change management and organizational development. This presentation was given at the Toronto Organizational Development Network meetup in March 2014.
Many organisations that we encounter in New Zealand are keen on what Agile promises. Why then are they not realising the promises sought at the scale necessary to make a substantial difference for an overall customer offering or line of business? Why are many organisations on their 2nd, 3rd or 4th attempt at “Agile Transformation”? Why are so many Scrum Masters and Agile Coaches still frustrated by many of the same ongoing frictions experienced before the pandemic with even less ability to address them?
Many years of experiences across the Tasman and consultation with change agents around the world reveal clear answers. There is a set of relatively straightforward choices that make the difference between whether an organisation struggles for years with the problems above or finds the path of sustainable, world class agility at scale. For a commercial organisation, this means competitive advantage. For a public sector organisation, this means stakeholder trust and delightful experiences. For employees it means less friction and more engagement.
During this session we will share insights around the following questions with reference to experience reports.
Why do many scaled Agile adoptions stall out after the first 1-2 years rather than improve continuously?
Why does the most popular way to scale incur high coordination overheads and fall short of high agility?
Is there a way to eliminate dependencies and have knowledge and skills be the constraint on agility, rather than structure and process?
Why does setting up Scrum Teams for each component of a product make it unlikely that everyone is working on the right things?
Why does delegating responsibility for Agile transformation outcomes to internal Agile Coaches or external management consultants result in “change theatre”?
What are the key leadership questions that can unlock up to 95% of your organisation’s performance?
What changes are necessary for your scaled Agile adoption to be sustained beyond the tenure of the leader who introduced it?
What is an alternative scaling model and adoption approach addressing all of the above issues that New Zealand is yet to benefit from?
See more clearly what’s limiting the effectiveness and longevity of your scaled Agile adoption. Discover options never experienced before in New Zealand.
Executing Change Management with Agile PracticesJason Little
Organizational change is unpredictable but we tend to still run these programs like we run projects. The change program is given a scope, budget and a deadline and then we're shocked when it doesn't work! If you're forced into running a change initiative within the constraints of a project, you can use Agile practices to help you manage the uncertainty.
Lean Change Agent - Applying Lean and Agile to Change ManagementJason Little
As a change agent, I’m sure you’ve experienced how difficult it can be to introduce change into an organization. That could mean you’re an Agile Coach or Scrum Master tasked with introducing Agile, and it can also mean you’re a Change Management Professional who is looking for more effective ways to develop and execute change programs.
This 2-day workshop, based on the book Lean Change Management, is designed to help you discover more effective practices for introducing, and managing change in your organization. You’ll learn by doing, not by reading PowerPoint slides! You’ll hear real stories about how to apply better, innovative practices to managing change.
Modern Change Management - 5 Universals for ChangeJason Little
We’ve run over 450 workshops in 30 countries for over 5000 people and visited countless organizations of all sizes. We’ve discovered 5 Universals for Change that help you apply the right approach for change, at the right time.
Tools for Making Sense of Complex Organizational ChangeJason Little
Organizational Change can be complex and challenging. Often the problem isn't the method being used, but not having the right set of tools to help you make sense of what is happening. These are 4 tools and visualizations you can use regardless of which change methodology you are using.
Learn how to apply Agile practices to change management and organizational development. This presentation was given at the Toronto Organizational Development Network meetup in March 2014.
Many organisations that we encounter in New Zealand are keen on what Agile promises. Why then are they not realising the promises sought at the scale necessary to make a substantial difference for an overall customer offering or line of business? Why are many organisations on their 2nd, 3rd or 4th attempt at “Agile Transformation”? Why are so many Scrum Masters and Agile Coaches still frustrated by many of the same ongoing frictions experienced before the pandemic with even less ability to address them?
Many years of experiences across the Tasman and consultation with change agents around the world reveal clear answers. There is a set of relatively straightforward choices that make the difference between whether an organisation struggles for years with the problems above or finds the path of sustainable, world class agility at scale. For a commercial organisation, this means competitive advantage. For a public sector organisation, this means stakeholder trust and delightful experiences. For employees it means less friction and more engagement.
During this session we will share insights around the following questions with reference to experience reports.
Why do many scaled Agile adoptions stall out after the first 1-2 years rather than improve continuously?
Why does the most popular way to scale incur high coordination overheads and fall short of high agility?
Is there a way to eliminate dependencies and have knowledge and skills be the constraint on agility, rather than structure and process?
Why does setting up Scrum Teams for each component of a product make it unlikely that everyone is working on the right things?
Why does delegating responsibility for Agile transformation outcomes to internal Agile Coaches or external management consultants result in “change theatre”?
What are the key leadership questions that can unlock up to 95% of your organisation’s performance?
What changes are necessary for your scaled Agile adoption to be sustained beyond the tenure of the leader who introduced it?
What is an alternative scaling model and adoption approach addressing all of the above issues that New Zealand is yet to benefit from?
See more clearly what’s limiting the effectiveness and longevity of your scaled Agile adoption. Discover options never experienced before in New Zealand.
Executing Change Management with Agile PracticesJason Little
Organizational change is unpredictable but we tend to still run these programs like we run projects. The change program is given a scope, budget and a deadline and then we're shocked when it doesn't work! If you're forced into running a change initiative within the constraints of a project, you can use Agile practices to help you manage the uncertainty.
This Hands-on Agile webinar addresses the agile maturity and a possible agility assessment of organizations before the start of an agile transition.
Moreover, learn about the survey results what indicates an agile organization, whether agile maturity is a fad, and what the open source project of the ‘Agility Assessment Framework’ is about.
BLOG: https://age-of-product.com/webinar-agile-maturity/
YOUTUBE: Tba.
This guide summaries a successful Agile transformation in Telco with a related case study.
Do not take the described steps of this guide as the only way to be successful, there can be many other alternatives for sure. However, this guide explains a way thats experienced to be successful in many companies and under different circumstances.
Looking forward to hear your comments & suggestions
Thanks
Agile - Como convencer a tu jefe (o a la Dirección)Xavier Albaladejo
Herramientas y trucos para conseguir esponsorización por parte del management para introducir Agile o iniciar una transformación, en función del tipo de persona y su posición.
Presenting this set of slides with name - Change Management Fundamentals Powerpoint Presentation Slides. This PPT deck displays twenty three slides with in depth research. Our topic oriented Change Management Fundamentals Powerpoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Change Management Fundamentals Powerpoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
Is there a simple way to explain to someone what change management is and why it is essential, not optional? Prosci’s Five Tenets of Change Management helps you tell a simple and compelling story about why change management is necessary for projects to deliver results and achieve objectives. The five tenets help you provide crucial context for your “what is change management?” discussions. During the webinar, you will have the chance to create your own “five tenets” story.
Leading a large-scale agile transformation isn’t about adopting a new set of attitudes, processes, and behaviors at the team level… it’s about helping your company deliver faster to market, and developing the ability to respond to a rapidly-changing competitive landscape. First and foremost, it’s about achieving business agility. Business agility comes from people having clarity of purpose, a willingness to be held accountable, and the ability to achieve measurable outcomes. Unfortunately, almost everything in modern organizations gets in the way of teams acting with any sort of autonomy. In most companies, achieving business agility requires significant organizational change. Join @Mike Cottmeyer live from #Agile2017 during this workshop.
10 steps to a successsful enterprise agile transformation global scrum 2018Agile Velocity
Presented at Scrum Gathering Minneapolis, Senior Agile Coach and Trainer Mike Hall provides leaders and managers 10 steps to a successful enterprise Agile transformation.
The major criteria standing in the way of agile adoption or improvement are in the hands of managers, not the teams themselves. But many managers have been trained to think in ways that are a century old.
Agile organisations require a new mode of management and a new style of leadership. This talk discusses why this is and what this new paradigm might be like for your organisation.
While most organization seek increased agility, many struggle. Studies indicate leadership is a key barrier. These slides provide an overview of Agile Leadership and how to develop it.
For a voiceover version webinar - visit http://agileleadershipjourney.com/resources
Prosci Webinar - Applying the Prosci ADKAR methodologyProsci ANZ
The Prosci ADKAR® Model describes the five building blocks of successful change at the individual level. In times of change - whether at home, in the community or at work - individuals need Awareness, Desire, Knowledge, Ability and Reinforcement to successfully make a change. This webinar presents the Prosci ADKAR Model and six applications of the model for change management professionals.
Slides of the 'deep' talk presented @ Agile O'Day 2017 #agileoday on the topic of "Business Agility" - Business agility is the "ability of a business system to rapidly respond to change by adapting its initial stable configuration”
Designing adaptive and nimble organizationsEmiliano Soldi
What does it mean to design agile and adaptive organizations?
What are rthe necessary organizational archetypes?
What about Value Streams and Lean Portfolio Management?
This Hands-on Agile webinar addresses the agile maturity and a possible agility assessment of organizations before the start of an agile transition.
Moreover, learn about the survey results what indicates an agile organization, whether agile maturity is a fad, and what the open source project of the ‘Agility Assessment Framework’ is about.
BLOG: https://age-of-product.com/webinar-agile-maturity/
YOUTUBE: Tba.
This guide summaries a successful Agile transformation in Telco with a related case study.
Do not take the described steps of this guide as the only way to be successful, there can be many other alternatives for sure. However, this guide explains a way thats experienced to be successful in many companies and under different circumstances.
Looking forward to hear your comments & suggestions
Thanks
Agile - Como convencer a tu jefe (o a la Dirección)Xavier Albaladejo
Herramientas y trucos para conseguir esponsorización por parte del management para introducir Agile o iniciar una transformación, en función del tipo de persona y su posición.
Presenting this set of slides with name - Change Management Fundamentals Powerpoint Presentation Slides. This PPT deck displays twenty three slides with in depth research. Our topic oriented Change Management Fundamentals Powerpoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Change Management Fundamentals Powerpoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
Is there a simple way to explain to someone what change management is and why it is essential, not optional? Prosci’s Five Tenets of Change Management helps you tell a simple and compelling story about why change management is necessary for projects to deliver results and achieve objectives. The five tenets help you provide crucial context for your “what is change management?” discussions. During the webinar, you will have the chance to create your own “five tenets” story.
Leading a large-scale agile transformation isn’t about adopting a new set of attitudes, processes, and behaviors at the team level… it’s about helping your company deliver faster to market, and developing the ability to respond to a rapidly-changing competitive landscape. First and foremost, it’s about achieving business agility. Business agility comes from people having clarity of purpose, a willingness to be held accountable, and the ability to achieve measurable outcomes. Unfortunately, almost everything in modern organizations gets in the way of teams acting with any sort of autonomy. In most companies, achieving business agility requires significant organizational change. Join @Mike Cottmeyer live from #Agile2017 during this workshop.
10 steps to a successsful enterprise agile transformation global scrum 2018Agile Velocity
Presented at Scrum Gathering Minneapolis, Senior Agile Coach and Trainer Mike Hall provides leaders and managers 10 steps to a successful enterprise Agile transformation.
The major criteria standing in the way of agile adoption or improvement are in the hands of managers, not the teams themselves. But many managers have been trained to think in ways that are a century old.
Agile organisations require a new mode of management and a new style of leadership. This talk discusses why this is and what this new paradigm might be like for your organisation.
While most organization seek increased agility, many struggle. Studies indicate leadership is a key barrier. These slides provide an overview of Agile Leadership and how to develop it.
For a voiceover version webinar - visit http://agileleadershipjourney.com/resources
Prosci Webinar - Applying the Prosci ADKAR methodologyProsci ANZ
The Prosci ADKAR® Model describes the five building blocks of successful change at the individual level. In times of change - whether at home, in the community or at work - individuals need Awareness, Desire, Knowledge, Ability and Reinforcement to successfully make a change. This webinar presents the Prosci ADKAR Model and six applications of the model for change management professionals.
Slides of the 'deep' talk presented @ Agile O'Day 2017 #agileoday on the topic of "Business Agility" - Business agility is the "ability of a business system to rapidly respond to change by adapting its initial stable configuration”
Designing adaptive and nimble organizationsEmiliano Soldi
What does it mean to design agile and adaptive organizations?
What are rthe necessary organizational archetypes?
What about Value Streams and Lean Portfolio Management?
Paul Bamforth, UK Country Manager, Projectplace, presented a webinar on 7th October addressing how organisations can use digital technologies to increase collaborative working. He focussed on Lean and Agile methodologies.
VeriSM helps organisations to embrace "digital" and provides organisations with practical guidance on how to digitally optimise or digitally transform. Although the subject is a digital world, VeriSM is about business and not only IT. It’s about how an organisation in its totality can survive and thrive in a brave new "digital" world!
VeriSM was received with great enthusiasm because it gave a concept how different frameworks, approaches, resources, etc. can be combined and applied, not just for IT but for every service provider in the organisation. With ‘VeriSM: unwrapped and applied' organizations and professionals get practical guidance in making digital transformation a reality.
These slides are from a workshop I facilitated for the Sasin Center for Sustainability Management (a Net Impact affiliated organization) at Chulalongkorn University.
Dr Marcus Powe Rejection,Why Customers Often Say NoFiona Hoppe
Rejection - Why Customers Often Say ’No!’
Dr Marcus Powe, was the guest speaker at a Servcorp Business Shorts event held at 101 Collins Street Melbourne where he shared insights on this topic.
Many information security companies struggle with changing their culture. It can be difficult to get an InfoSec team to focus fully on the issues that are important to the long-term health of the business: customer experience and process improvement. This article (part of a series) looks at some methods to implement cultural change at an InfoSec company in ways that will be sustainable and won’t alienate your team members.
A look into the complexities of managing change, the various forms of resistance, and suggestions for leadership trying to get their staff to work with them to move the company forward.
Organizing For Business Agility - Atlanta Nov 2016Randy Pilkenton
Excellence in building (and running) the product the right way does not ensure that the right product yields business benefits.
Together, this calls for a culture of outcome-orientation and product-centricity.
Aiming for business agility thus requires us to reconsider how we operate along different dimensions such as funding of development work, team structure, procurement, governance and decision making.
Modern Change Management - 5 Universales del CambioJason Little
5 Universals of Change designed to help you be more agile in change management by focusing on what matters. PResented at Transformation LATAM 2020 (slides in EN and ES)
Lean Change Management - 5 Years of InsightsJason Little
What's next for Lean Change Management? Here's a preview based on completing a roadshow around the world, in person and virtually, showing patterns of what really matters to change agents.
Rethinking Transformation - Agile Consortium Feb 2019Jason Little
Our organizations didn't plan their way into the mess they're in so there's no way they're going to plan their way out of it. Manage change at the events and intervention points that make a difference.
Toronto Agile - Organize People Around the WorkJason Little
Presented at Toronto Agile's March 2018 webinar. How to use network density to understand how people are organized, and the impact of substantial organizational change.
Agile and Change Management - CMI Canada Webinar Feb 2018Jason Little
This webinar was shaped by attendee questions, and was run in a lean coffee type of way. The lesson? As change agents, 'the change' isn't about us, it's about the people who need to live with the consequences of the change so shape the change based on what they need.
Rethinking Transformation Spark the Change IndiaJason Little
We cling to linear change models because they make us feel good, but they don't work in today's world. The most popular change methods predate the internet, and whether we like it or not, organisational change follows the rules of social change.
Toronto Agile Tour - Timeless LeadershipJason Little
In 2001, Agile started as a simple set of 4 values and 12 principles designed to be a guide for delivering solutions to customers. Since then, countless frameworks, tools, certifications, and methods have emerged, with many promising to have the one right approach to make Agile work.
We need servant leadership...no wait, we need emergent leadership...no wait, we need agile management and agile leadership...no wait...
It's no wonder today's leaders and managers are confused about how to lead an agile organization. In this session, we'll explore how to look at your organization through 3 different lenses and apply 4 timeless leadership capabilities used by great leaders from organizations like IDEO, Ford, and Ikea.
Attendees will walk away with a profile that describes their individual leadership style, along with how to know how to balance each of the 4 leadership capabilities that are timeless, tried-and-true, and not rooted in agile buzzwords.
Organizational Developer 101 - Agile TO MeetupJason Little
There's much the agile community can learn from the OD community and vice-versa. Here we merged 2 basic OD elements by using the Management 3.0 Meddlers game and how structure change is but one small aspect of organizational change
In response to seeing a "how to pass your Scrum Master/Agile Coach Interview" we've created a way for employers to call BS on candidates who could otherwise dupe their way into a coaching role.
Rethinking Agile Transformation - Agile Tour Montreal KeynoteJason Little
Our brains crave certainty, which is why many of our change models look great on paper. Unfortunately change doesn't happen that way. Fortunately we can do something about it by changing how we think about change.
Tampere Goes Agile - Experimenting Through Change KeynoteJason Little
Experiments have become fashionable. How do you know if the experiment you're running is the right one? How can you run experiments without losing sight of the big picture?
ACMP Canada - Transforming Traditional Approaches to ChangeJason Little
Much of what we know about change is based on models designed in a different era. Things are different today, and there are more modern approaches we can take for how we approach change.
Agile and Beyond 2016 Rethinking Agile TransformationJason Little
Should you be Agile or can you just do Agile? Which Agile scaling framework should you pick? We tend to make things more complex than they need to be, but we can simplify things!
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
1. B U I L D ING YOU R OWN
CHANGE FRAMEWORK
WWW.L E A N C H A N G E . O RG
2. ASSESSING YOUR CHANGE
RE-ORG
MERGER
MASS
LAYOFFS
BIG
BANG
AGILE
PILOT
AGILE
TEAM
PILOT
AGILE
TEAM
BUSINESS
PROCESS
TOOL
BUSINESS
PROCESS
TOOL
BIG
SIZE OF ORGANIZATION
SMALL
BUSINESS
PROCESS
TOOL
UNCERTAINTY & COMPLEXITY
LOW DISRUPTION HIGH
All changes are not equal. Change in large organizations causes more disruption
which increases un-certainty and complexity. When implementing multiple changes,
map out the relative uncertainty and complexity between changes.
3. PACE OF CHANGE AND rISK TOLERANCE
INDUSTRY PACE OF CHANGE STAKEHOLDERS
An organization in a fast-paced industry that is constantly
innovating with stakeholders that have a high tolerance for
risk can get away with less formal approaches for change.
- less planning upfront
- focus on small experiments
- more feedback-driven (reactive)
- less formal reporting and process
INDUSTRY PACE OF CHANGE STAKEHOLDERS
Implications: constant chaos, can
lead to thrashing and burnout.
An organization in a slow-paced industry that takes pride in
process and planning will naturally have conservative
stakeholders.
- focus on big up-front planning
- “best practice” thinking
- likes “industry standards”
- formal reports, process
- change team is responsible for the change, not the people
Implications: nothing actually
changes. Focus on process over
meaningful change.
4. PACE OF CHANGE AND rISK TOLERANCE
INDUSTRY PACE OF CHANGE STAKEHOLDERS
An organization in a fast-paced industry that is constantly
innovating with conservative stakeholders.
- more formal
- culture confusion
- mis-alignement between execs and staff
INDUSTRY PACE OF CHANGE STAKEHOLDERS
Implications: frustration due to
inability to keep pace with the
industry.
An organization in a slow-paced industry that takes pride in
process and planning with an action-oriented primary
stakeholder.
- too much focus on action
- rapid and frequent changes in strategy
- alienation of “voice of reason” (conservative stakeholder)
Implications: culture shock,
leadership style at odds with “the
way things work around here”
5. BLAST RADIUS
How is the current hierarchy
affected?
Who is directly, and in-directly
affected? Who has influence
over who?
What (and who!) is supporting
or holding back the change?
6. CREATING YOUR TOOLKIT
MORE CERTAINTY LESS CERTAINTY
- Stronger emphasis on feedback
- Lean coffee: less formal approach for creating awareness
and supporting people
- Agile retrospectives: using feedback from people affected
by the change as input into the next wave of planning
- Big visualizations
- More creative marketing of the change
- Stronger emphasis on planning
- Traditional communication (email, newsletters, intranet site)
- Longer feedback loops
- “Best practice” thinking
CONSERVATIVE STAKEHOLDERS LIBERAL STAKEHOLDERS
- More formal reporting (paper-based, intranet)
- Optics of using “best of breed” can be important
- More planning, less action
- Big visible walls (or portable ones given logistical
challenges)
- Executive Lean Coffee: gives staff direct access to
stakeholders
- Monthly roadshows or internal conferences
- Status and progress discussed at Big Visible Wall
TRADITIONAL TOOLS
AGILE TOOLS
CUSTOM TOOLS
ADKAR, McKinsey,
Traditional project
planning, GANNT
Blast Radius, ADKAR Charts
survey (not the
execution
framework), Impact
Mapping, Change
Agent networks
Lean Coffee,
Retrospectives, Big
Visible Information
Radiators, Daily
Standups
mix and match
7. ONE LAST THING…
When considering tactical execution options, ask yourself these questions:
How often should the change team meet?
How often should the change strategy be reviewed?
How many in-progress changes should the change team work on?
How often should progress be reported to sponsors and stakeholders?
How will we support the change agent network? (if necessary)
Those answers will help the change team:
Get into a rhythm
Effectively communicate with sponsors, stakeholders and change recipients
Get aligned about tactics
Manage the un-certainty better
8. OH, SORRY, ONE MORE THING!
The “best practice” is the one you create based on running experiments in your
organization.
Over time, you’ll learn what works and what doesn’t, given your organization’s
unique attributes.
9. lIKE WHAT YOU SEE?
"This is a key piece of work for further advancing
agile, lean and change management. It's a must read
for anyone starting a transformation" - Jamie
Longmuir, Agile Practitioner
Lean Change Management is a collection of innovative
practices for managing organizational change. It
combines ideas from Lean Startup, Agile, Neuroscience
and traditional change management to create a
feedback-driven approach to change that can be
adapted to any organization.
Get the Book